Carthage Thalasso Resort

Hotels
•
Independent
7.6 (112 reviews)
BP 720, Gammarth, La Marsa, Tunis Governorate, 2070 , La Marsa , TN
216-71-910111

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Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Parasailing nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Clean
Nice amenities
Delicious food
Welcoming staff
Cons:
Check-in confusion
Staff lacks training in customer service

Categories

Cleanliness
7.85
The hotel is described as nice and clean.
Service
5.85
Issues with staff handling reservations and negative experiences during check-in.
Location
7.85
No specific complaints; the location seems favorable.
Room Quality
7.85
No specific complaints; rooms likely meet expectations.
Amenities
7.85
The pool and beach are mentioned positively.
Value for Money
7.85
Food was delicious; overall value appears satisfactory.
Food and Beverage
8.35
Food is described as delicious.
Overall Experience
7.35
Overall nice hotel experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:29

Property Description

Indulge in a luxurious escape at the Carthage Thalasso Resort, a serene beachfront retreat in La Marsa.

Spa and Wellness
Revitalize your senses at our exclusive spa, offering a range of massages, body treatments, and rejuvenating facials to ensure you leave feeling utterly pampered.

Dining Delights
Savor exquisite flavors at "La Fontaine" and our three additional restaurants. Whether you choose dining in or enjoying our 24-hour room service, your taste buds will be delightfully catered to.

Recreational Amenities
Relax at our private beach or explore the complimentary water park. Dive into fun at our outdoor pool while enjoying refreshments from our beach bar, poolside bar, or lounges.

Book your unforgettable stay at Carthage Thalasso Resort today and immerse yourself in ultimate comfort and luxury!

Important information:

  • The seasonal pool will be open from May 02 to September 20.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.6
Based on 112 reviews
Cleanliness: 7.85
Service: 5.85
Location: 7.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 7.35
N
Nathalie • couple • fr
8
Séjour agréable dans un bel hôtel.
Pros:

Très bel hôtel avec de beaux volumes. Belle chambre spacieuse avec belle vue sur la piscine et la mer. Belles piscines extérieure et intérieure. Amabilité du personnel. Qualité du spa. Richesse du petit-déjeuner avec beaucoup de spécialités tunisiennes.

Cons:

Nous avons découvert que certains équipements étaient fermés en cette saison (notamment restaurant sur la plage). Musique trop fort toute la journée à la piscine extérieure et soirée dansante avec porte ouverte sur la terrasse de la piscine (donc sous les chambres ) jusqu’à une heure avancée de la nuit.

2026-05-22 • via Nuitee
R
Reza • couple • se
10
Duktiga personal och mycket trevliga
Pros:

Toppen var mycket bra med snäll a
personal

Cons:

Allt var bra

2026-05-22 • via Nuitee
W
Walid • solo_traveller • fr
1
2026-05-22 • via Nuitee
D
Dalinda • solo_traveller • fr
10
Pros:

Tout

Cons:

Tout

2026-05-21 • via Nuitee
H
Hani • solo_traveller • no
4
2026-05-21 • via Nuitee
R
Romain • family_with_children • fr
10
Pros:

La chambre décorée selon ma demande : au top
Franchement, le résultat est magnifique, exactement ce que je voulais. Merci pour votre travail et votre attention aux détails !

Cons:

En revanche, le personnel de la sécurité et de la piscine était parfois trop regardant, voire intrusif, ce qui a un peu gâché le confort et l’intimité du séjour.

2026-05-21 • via Nuitee
S
Souad • couple • fr
10
Très belle hôtel
Pros:

La beauté du lieu

2026-05-20 • via Nuitee
D
DAVID • family_with_children • fr
10
2026-05-19 • via Nuitee
K
Krišjānis • couple • lv
9
Cons:

Coctails were not good. Bad english and slow service. No iron

2026-05-18 • via Nuitee
F
Filipe • couple • ch
5
Pros:

Housekeeping services

Cons:

Dear Management,

I would like to report an unpleasant situation that happened during our stay at the hotel restaurant buffet.

One evening, my wife and I decided to dine at the hotel buffet. We paid 100 TND per person for the buffet only, while drinks (2 colas and 1 sparkling water) were charged separately. The final bill was 223 TND, which we already considered expensive considering the limited buffet selection available.

However, the most serious issue was what happened during payment.

We initially had 180 TND with us. Since the total bill exceeded that amount, my wife went to the room to bring an additional 60 TND (three 20 TND notes). This means we had a total of 240 TND available.

Before leaving the money inside the bill holder, we confirmed the total amount several times. We intentionally left 240 TND, meaning we were already paying above the bill amount as a gesture/tip.

The waiter — a tall and heavy-set man wearing a white shirt, black trousers and tie — took the bill holder, turned his back to our table for some time as if counting the money, and then suddenly returned claiming that we had only given 210 TND.

This was impossible.

We are completely certain about the amount we left on the table. We had counted it multiple times, especially because my wife had specifically gone back to the room to bring the extra money needed.

The situation became even more uncomfortable when the waiter called another staff member (possibly the restaurant manager) and insisted that we had not paid enough. Despite this, to avoid creating conflict during our vacation, I still gave an extra 10 TND. Even then, more money was being demanded from us.

At that point, I firmly stated that we had already paid 240 TND and would not pay anything else.

The issue is not about the money itself. It is about honesty, professionalism and the feeling that tourists are being taken advantage of.

2026-05-18 • via Nuitee
E
Erika • extended_group • at
2
Cons:

Extrem laut , eine Nacht war Disco im Haus,
Mein Zimmer lag unmittelbar über der Disco , ein schlafen vor 2 uhr in der Früh war unmöglich. Ein Zimmer wechsel wurde abgelehnt, ich soll mich am nächsten Tag beim Manager beschweren.

2026-05-18 • via Nuitee
R
Remaz • couple • se
5
Pros:

Nothing

Cons:

Everything

2026-05-18 • via Nuitee
Y
Yves Ackaouy • solo_traveller • ae
6
Pros:

Beautiful hotel in a prime location. Feels like a resort but still on human scale.

Cons:

A but worn down. It deserves a refit.

2026-05-17 • via Nuitee
E
Emna • extended_group • be
9
Accueil, prise en charge et soin incroyable. Localisation idéale. Idéal de vacances et lâcher prise.
Pros:

Le service est absolument fantastique. Nous avons été accueillis rapidement, un bagagiste s'est occupé de nos affaires, nous avons eu des chambres adjacentes comme à notre demande. Et surtout, nous devions quitter tôt le matin - et on nous a apporté un petit déjeuner en chambre. Le paiement peut se faire tant par carte que en cash, ensemble ou séparé. Tout était parfait !

Cons:

L'hôtel est un peu vieillissant et il n'y a pas de moustiquaire dans les chambres pour éviter l'intrusion des insectes. Mais globalement, cela reste très bien.

2026-05-17 • via Nuitee
M
Mazen • family_with_children • se
7
Bra
Pros:

Nej

Cons:

Bra

2026-05-15 • via Nuitee
T
Teina • couple • nz
8
Would stay here again. Staff are incredible and facilities were amazing. I would recommend hiring a car if visiting agai
Pros:

Incredible resort.

2026-05-14 • via Nuitee
M
Molenge • solo_traveller • fr
8
Séjour aggreable. Les chambres sont spacieuses et le petit déjeuner au top
Pros:

Chambre très spacieuse.

Cons:

Seul bémol 2 escaliers mécaniques très anciens. Ils devraient sont douteux le rénover.
Lenteur au niveau du service restauration.

2026-05-14 • via Nuitee
S
souhir • couple • ae
10
2026-05-14 • via Nuitee
N
Nefissa Emna • couple • fr
7
2026-05-12 • via Nuitee
H
Helimi • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

Le room service
Une carte très réduite
Et la qualité plus que médiocre

2026-05-10 • via Nuitee