Sousse Palace Hotel & Spa

Hotels
8.4 (532 reviews)
Avenue Habib Bourguiba , Sousse , tn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good food variety
Cons:
Room maintenance issues
Inconsistent service quality

Categories

Cleanliness
8.09
Several reviews mention clean facilities, but there are concerns regarding room cleanliness and maintenance.
Service
8.76
Many reviews highlight friendly and helpful staff, contributing positively to the overall experience.
Location
8.8
Reviews consistently praise the hotel's great location, being close to local attractions.
Room Quality
8.25
While some rooms are spacious, others were noted as slightly dated or in need of renovation.
Amenities
8.38
Amenities were enjoyed by guests, though some consistent issues were raised.
Value for Money
8.34
Many guests feel the hotel offers good value, but some noted it was a bit expensive for the quality.
Food and Beverage
8.09
Breakfast options received mixed reviews; some enjoyed the variety while others felt it could improve.
Overall Experience
8.46
Overall, guests enjoyed their stay, with notable exceptions regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Luxurious Accommodation
Sousse Palace Hotel & Spa, centrally located near the Medina, boasts rooms and suites with modern amenities, including air conditioning, satellite TV, and private balconies.

Ultimate Relaxation
Guests can unwind at the outdoor and indoor swimming pools, or indulge in pampering at the well-being and fitness center. The sun terraces offer a serene spot for relaxation.

Culinary Delights and Entertainment
With 2 restaurants, various bars, and a café on-site, dining at Sousse Palace Hotel & Spa is a culinary journey. Additionally, the proximity to Port El Kantaoui and golf courses adds to the entertainment options.

Book now to experience the perfect blend of luxury and leisure at Sousse Palace Hotel & Spa.

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.

Please note that all special requests are subject to availability and may incur extra charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 532 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.09
Overall Experience: 8.46
Y
Yannick • couple • fr
8
2026-05-21 • via Nuitee
K
Kirsten • couple • dk
5
3 stjerner. Ikke 5 stjerner.
Pros:

Beliggenhed .

Cons:

Det var ikke et 5 stjernet hotel som lovet.
Morgenmad og aftensmad elendig både i kvalitet og udvalg. Kaffe der sælges i baren er dyr og udrikkelig. Rengøring var god bortset fra at den sker i mange omgange og uden at respektere “not disturb” skilte.

2026-05-21 • via Nuitee
H
Houwaida • couple • fr
7
2026-05-21 • via Nuitee
M
Marwen • solo_traveller • fr
9
2026-05-14 • via Nuitee
P
philippe • solo_traveller • fr
8
Pros:

L emplacement et la qualité de l hotel

Cons:

L accueil et le non accompagnement de tout le personnel, sauf la femme de menage et les plagistes

2026-05-11 • via Nuitee
P
Philippe • extended_group • fr
5
2026-05-10 • via Nuitee
D
Dorcas • solo_traveller • fr
10
2026-05-07 • via Nuitee
P
Phil McC • solo_traveller • us
9
Clean, comfortable hotel in a great location with excellent food.
Pros:

Great location on the beach, close to downtown and the medina. Staff were wonderful, from the front desk, cleaners, underground private garage attendants, porters and most especially the waiters at the excellent restaurants.
Room had everything we needed, bed was very comfortable, shower and A/C worked great and the safe was a bonus.
We ate at the 12th Floor restaurant which had great views, excellent food and wine. But best of all was our witty, friendly waiter.

Cons:

Could have used more information about the restaurants up front. Some guests had all inclusive packages but those of us without had to make prior arrangements to eat in the restaurants.

2026-05-05 • via Nuitee
F
Frank • couple • be
9
Voor herhaling vatbaar
Pros:

Alles

Cons:

Niets

2026-05-02 • via Nuitee
B
bernard • family_with_children • fr
7
Proche de la plage et hyper central
Pros:

Localisation, services

Cons:

Qualité de certains équipements dans la chambre (réfrigérateur, TV)

2026-05-01 • via Nuitee
H
Hassan • couple • sa
10
فندق رائع وموقع جميل
Pros:

فندق جميل وموقع أجمل يمكنك قضاء الكثير من الوقت فيه والاستمتاع بخدماته المتكاملة. تستطيع الذهاب على الاقدام الى اغلب الاماكن الشهيرة. بالنسبة للعوائل المحافظة واللتي لديها اطفال فمن الافضل البحث عن خيار اخر

Cons:

صراحة الفندق عبارة عن نزهه داخلية

2026-05-01 • via Nuitee
G
Gaetan • solo_traveller • ca
8
Cons:

L odeur de cigarette dans la chambre imprégnée

2026-04-29 • via Nuitee
S
Sergej • solo_traveller • ro
10
2026-04-27 • via Nuitee
I
Ivy • solo_traveller • se
7
2026-04-21 • via Nuitee
E
ESPI-SUAY • family_with_children • fr
10
Pros:

Todo

Cons:

Nada

2026-04-21 • via Nuitee
L
Lucio • couple • it
4
Hotel datato, donne receptionist antipatiche e non collaborative.
Pros:

La vista sul mare

Cons:

Receptionist donne antipatiche e indisponenti, fumo in hotel allucinante, cibo al self service mediocre, clientela mediocre, struttura un po' datata specialmente per standard europei, Metal detector all'ingresso pari a una buffonata (come in tutto il Paese)

2026-04-19 • via Nuitee
A
Aurélie • solo_traveller • fr
7
Pros:

Balcon vue mer fantastique
Petit déjeuner sur la terrasse au bord de la piscine

Cons:

Fuite importante dans la salle de bain
Inondations dans le restaurant lors des épisodes de pluie

2026-04-15 • via Nuitee
A
Asma • couple • tn
7
2026-04-14 • via Nuitee
E
Egle • solo_traveller • lt
5
5 žvaigždutėmis nekvepia, labai netvarkingas, langai nevalyti, prastas kambarių tvarkymas.
Pros:

Vieta

Cons:

Netvarka, maistas

2026-04-12 • via Nuitee
M
Miguel • solo_traveller • mx
9
2026-04-12 • via Nuitee