The Hotel Hot Springs

Hotels
8.4 (2381 reviews)
305 Malvern Avenue , Hot Springs , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Parking difficulties

Categories

Cleanliness
5.93
Several reviews mentioned cleanliness issues, highlighting filthy rooms and unsatisfactory maintenance.
Service
9.9
Guests appreciated the friendly and accommodating staff in multiple reviews.
Location
9.44
The location is praised for its proximity to downtown, attractions, and hiking, with multiple mentions.
Room Quality
7.39
Mixed sentiments with some complaints about room cleanliness and noise, but some positive mentions as well.
Amenities
8.42
Amenities are largely noted as sufficient, with some reviews mentioning the restaurant and breakfast.
Value for Money
8.38
Some reviews found the pricing a bit high, while others felt it was reasonable for the location and services provided.
Food and Beverage
8.93
Breakfast was generally positively received, though there were instances of running out of food.
Overall Experience
8.8
A blend of positive and negative experiences noted, with many expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:44

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Hotel Hot Springs, just a stone's throw away from Magic Springs Crystal Falls. Our 3-star hotel boasts modern amenities including free WiFi, room service, and a 24-hour front desk. Relax in well-appointed rooms featuring air conditioning, flat-screen TVs, and plush bedding.

Recreational Activities
Unwind with a game of darts or explore the scenic hiking trails nearby. After a day of adventure, enjoy a refreshing drink at our on-site bar.

Convenient Location
Conveniently located 3.8 km from Magic Springs Crystal Falls and 25 km from Ponce De Leon Golf Course, our hotel offers easy access to popular attractions. The Hotel Hot Springs - your gateway to a memorable stay in Hot Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2381 reviews
Cleanliness: 5.93
Service: 9.9
Location: 9.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.8
M
Michael solo_traveller us
6
Cons:

Roaches in bathrooms around the property, lobby was the worst

2026-08-08 via Nuitee
M
Martinez solo_traveller us
10
2026-08-06 via Nuitee
J
Joy solo_traveller us
10
2026-08-05 via Nuitee
S
Sheldon solo_traveller us
10
2026-08-03 via Nuitee
5
533moatha NONE
2
Not happy
Pros:

Bathroom was dirty and smells bad so we ask them for a new room they didn’t gave us another room and it have a bad smell like dead rat

2026-08-01 via Tripadvisor
L
lindapT3016OT NONE
10
great experience, will stay again
Pros:

seamless check in, clean, well appointed room, polite and friendly staff. I will certainly consider this hotel for my next stay in Hot Springs

2026-08-01 via Tripadvisor
2
239jadee NONE
10
Great place to stay!
Pros:

Honestly didn’t know what to expect but it was a great place to stay. Staff was wonderful and the free breakfast was great!! I will definitely book with them again in the future!

2026-07-30 via Tripadvisor
C
Cruz solo_traveller us
9
2026-07-24 via Nuitee
C
charles extended_group us
9
Great Place in a Great Location.
Pros:

The lady who checked us in was amazing. We were suffering from a lo0ng hot motorcycle ride and she helped us cool down and got us to our rooms. She also helped us with parking. She made us feel welcome.

Cons:

The breakfast. No knives, just forks and spoons. Hard to spread the cream cheese on the bagel with a spoon. The biscuits were crunchy. I liked the oatmeal even though it wasn't old fashioned. Could have been better.

2026-07-24 via Nuitee
N
Nakia solo_traveller us
10
Great
Pros:

Breakfast was great.

Cons:

Everything was great

2026-07-23 via Nuitee
C
Chauntea family_with_children us
10
2026-07-22 via Nuitee
R
Rachel family_with_children us
4
2026-07-20 via Nuitee
L
Lara couple us
8
They were hosting the Mrs. America and Mrs. Arkansas pageant lots of beautiful ladies
Cons:

The pillows were really weird, lumpy and small. Everything else seemed good.

2026-07-19 via Nuitee
B
Buitrago Gonzalez solo_traveller us
9
Pros:

Ubicación e instalaciones

Cons:

Falta piscina

2026-07-18 via Nuitee
L
Lynn extended_group us
10
Was very happy with our stay & the lady at the front desk was awesome in helping stay an extra night
Pros:

Food was very good.

2026-07-16 via Nuitee
B
Billy couple cr
9
I’ll be back
Pros:

Everything was nice, clean and comfortable. Good value!

2026-07-15 via Nuitee
D
dolores couple us
8
Pros:

Location, free shuttle

Cons:

No hot shower on our last night

2026-07-14 via Nuitee
A
Abbey couple us
9
Pros:

Very close to downtown without being right in the middle of all the traffic

Cons:

Didn’t have free breakfast

2026-07-14 via Nuitee
J
Jennifer family_with_children us
10
Pros:

I love that it was close to everything that we went to go do

2026-07-13 via Nuitee
A
Ashlynn solo_traveller us
9
2026-07-13 via Nuitee