The Hotel Hot Springs

Hotels
8.4 (2266 reviews)
305 Malvern Avenue , Hot Springs , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Parking difficulties

Categories

Cleanliness
5.93
Several reviews mentioned cleanliness issues, highlighting filthy rooms and unsatisfactory maintenance.
Service
9.9
Guests appreciated the friendly and accommodating staff in multiple reviews.
Location
9.44
The location is praised for its proximity to downtown, attractions, and hiking, with multiple mentions.
Room Quality
7.39
Mixed sentiments with some complaints about room cleanliness and noise, but some positive mentions as well.
Amenities
8.42
Amenities are largely noted as sufficient, with some reviews mentioning the restaurant and breakfast.
Value for Money
8.38
Some reviews found the pricing a bit high, while others felt it was reasonable for the location and services provided.
Food and Beverage
8.93
Breakfast was generally positively received, though there were instances of running out of food.
Overall Experience
8.8
A blend of positive and negative experiences noted, with many expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:44

Property Description

Luxurious Accommodation
Experience comfort and convenience at The Hotel Hot Springs, just a stone's throw away from Magic Springs Crystal Falls. Our 3-star hotel boasts modern amenities including free WiFi, room service, and a 24-hour front desk. Relax in well-appointed rooms featuring air conditioning, flat-screen TVs, and plush bedding.

Recreational Activities
Unwind with a game of darts or explore the scenic hiking trails nearby. After a day of adventure, enjoy a refreshing drink at our on-site bar.

Convenient Location
Conveniently located 3.8 km from Magic Springs Crystal Falls and 25 km from Ponce De Leon Golf Course, our hotel offers easy access to popular attractions. The Hotel Hot Springs - your gateway to a memorable stay in Hot Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2266 reviews
Cleanliness: 5.93
Service: 9.9
Location: 9.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.8
J
JoAnn • couple • us
10
Loved the hotel, Copper Penney Pub, and the whole town was awesome. I liked the history presented on plaques as you walk
Pros:

It was SO comfortable and clean.

Cons:

There was nothing to dislike.

2026-05-22 • via Nuitee
C
Charles • couple • us
7
Pros:

The facility is showing some age. Staff was very good.

2026-05-22 • via Nuitee
M
Maria Costa Figueredo • couple • us
10
2026-05-22 • via Nuitee
C
Chelby • couple • us
10
2026-05-21 • via Nuitee
H
Hittson • couple • us
10
2026-05-20 • via Nuitee
J
James • solo_traveller • us
9
2026-05-18 • via Nuitee
M
Mike Matthew • solo_traveller • us
10
2026-05-18 • via Nuitee
C
Charles Harris Jr • extended_group • us
4
Hate to leave the HHS but small things add up.
Pros:

The location is great and in walking distance to everything.

Cons:

Breakfast was listed as complimentary in the hotel overview but it's now $15 per person. I received a parking ticket on my vehicle after using the HHS parking garage and wasn't aware of the $18+ parking per night. The manager was ZERO help with the breakfast charge and said that it "was a customer review and he can't control that" I just let it go without arguing. Love the hotel but the small things have me looking for a different location for our next trip.

2026-05-18 • via Nuitee
T
Tina • family_with_children • us
5
Pros:

Location was good

Cons:

Dirty carpets in hall, room wasn't cleaned well. Room had damaged flooring.

2026-05-17 • via Nuitee
B
Billye • couple • us
10
2026-05-17 • via Nuitee
A
Alisha • couple • us
8
Pros:

The staff was amazing. They were all so friendly. The room was a little outdated, but clean. The location was within walking distance of bathhouse row. While valet parking is available, the street parking near the hotel is free.

2026-05-17 • via Nuitee
L
Louis • couple • us
7
A nice enough place to stay,but could be better with a few key improvements.
Pros:

Property was clean and relatively modern. Lobby was spacious. Desk staff were friendly and efficient. Elevators were quick to respond and operated smoothly. Room was comfortable., Bathroom was fairly clean and modern,
Plumbing fixtures were nice and worked well. Location next to convention center is ideal if attending events there.

Cons:

Parking lot at rear of hotel is tiny, with broken pavement and potholes. Hotel has a spacious parking garage, but it is a block away, which is inconvenient. Entry portico has ridiculously limited capacity for cars, taxis, etc, and sidewalk between cars and building are too narrow for two-way foot traffic, making it difficult to navigate around other guests’ luggage when busy. A/C unit was loud. Plastic shower floor flexed and made noise when stepped on. There were moldy-looking spots in the seams around the shower base, and shower door had white soap/lime film deposits, indicating it had not been really scrubbed well in a while.

2026-05-17 • via Nuitee
L
Lisa • couple • us
7
It was nice. Breakfast Buffet and front desk needs work but it was nice.
Pros:

Location and the shuttle drivers.

Cons:

Front desk was a little underwhelming

2026-05-16 • via Nuitee
K
Kayla • solo_traveller • us
10
Pros:

Everything! This is the better choice to stay.

Cons:

Nothing!

2026-05-15 • via Nuitee
C
Collmus • couple • us
9
2026-05-13 • via Nuitee
S
Samantha • extended_group • gb
8
2026-05-12 • via Nuitee
D
Donald • solo_traveller • us
10
2026-05-10 • via Nuitee
S
Steven • family_with_children • us
9
2026-05-10 • via Nuitee
S
Sheila • couple • be
10
2026-05-10 • via Nuitee
A
Allison • couple • us
10
Amazing stay. Friendly staff. Nice amenities
Pros:

Beautiful

Cons:

Nothing.

2026-05-06 • via Nuitee