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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Bowling
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Mini golf
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Convenient Location
Located just a 10-minute drive from Stansted Airport, The Harlow Hotel By AccorHotels is easily accessible from junction 7 of the M11 and minutes from the M25. Perfect for business travelers with its proximity to Harlow Business Park.
Modern Amenities
With 119 modern en suite guest rooms, enjoy comforts like tea/coffee facilities and flat-screen satellite TV. Stay connected with free Wi-Fi and take advantage of chargeable on-site parking.
Dining and Business Facilities
Savor global flavors at The Sculpt Restaurant or host meetings in the business center with 9 versatile meeting rooms.
Book your stay at The Harlow Hotel By AccorHotels for a convenient and comfortable experience.
Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Video
Guest Reviews
Very tired, smells old
Good location, not happy to pay £10 for an out of centre car park but they are maximising revenue. Nowhere else nearby. Bed was comfy, it was clean. There was a kettle, TV worked, WiFi was free. There was air con but I turned it off, set too cold.
Shower a bit problematic to work, breakfast was basic but fine. Hotel itself a bit pokey and dated, luckily I was not after ambience. One light swutch for all lights. Toilet flush was bizarre and leaky but worked.
Good
Nothing
Beds are comfortable, nice little selection of treats up front good location for transport links
2 ladies up front were quite rude, I felt like I was an inconvenience to them, I purchased a room for £72, but booked it on the wrong night, they said they couldn't help with moving the day and to take it up with booking.com, then rejected the refund through booking.com in front of me, and charged me £120 for the exact same room, following up with "the water pump is broke by that room so when someone takes a shower or runs the water, the room has a loud hum, is that okay?"
Considering they told me that was the last room available, it had to be.
Could have been a good stay, but the staff made it difficult, Stewart on the other hand, was brilliant, very friendly and approachable
Didn't have breakfast. We found the staff very helpful and friendly the staff who's names were Hardeep and Dipti made us very welcome and would always help with any queries regarding buses and taxis they also loved our dog named isla.
I had fish and chips from the restaurant which looked like a piece of frozen fish from a supermarket. Also the mattress in our room that I slept on made all sorts of noises with the springs.
Nothing
Had bed bugs and didn’t get offered a refund , even when they promised to give me a voucher for a stay they still didn’t
Easy to find nice staff. Cold air con rooms
Nothing at all
Easy location. And easy to find
Nothing. Wine is expensive though for a bottle
Good location for what I needed
Air conditioning didn’t work in the room when it was 30 degrees outside, thought it was terrible I had to pay £10 parking, and when I went to breakfast the hash browns were still frozen.
Location
Needs sprucing up. The prices in the bar were expensive.
A great hotel with air con, Dipti was amazing at check in and it was nice to have a friendly welcome
The breakfast selection was good
I couldn't find any information in the room about breakfast timings and guessed it would be open until at least 10am. I arrived at the restaurant at 9:40am to find it closes at 9:30! This information was delivered to me quite bluntly by the receptionist and nothing else offered. However, Giuseppe leapt to his feet, rushed over and insisted I go into the restaurant and subsequently presented me with fresh pastries and fruit salad. Excellent service, thank you, Giuseppe.
The beds are so firm it was like sleeping on a mortuary slab. The A/C in reception may be fabulous but the A/C in the rooms and restaurant are woefully inadequate on a 30c+ day.
Convenient to stanstead
No lift
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