The Harlow Hotel By AccorHotels

Hotels
•
Accor
7.1 (3283 reviews)
Southern Way , Harlow , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Welcoming staff, especially Ufuoma
Cons:
Dated rooms
Food quality issues

Categories

Cleanliness
7.6
Generally clean rooms noted in multiple reviews, but some comments about dated rooms.
Service
8.1
Staff, particularly Ufuoma, received high praise for their welcoming attitude and professionalism.
Location
7.6
Location was mentioned positively for both convenience and business meetings.
Room Quality
6.6
Some rooms described as dated, while others appreciated the cleanliness and comfort.
Amenities
7.1
Good facilities like hair dryer and kettle, but absence of included breakfast noted.
Value for Money
7.1
Some amenities such as food quality and service could improve, reflecting on value.
Food and Beverage
6.1
Mixed reviews on the quality of food with mentions of cold meals and limited options.
Overall Experience
6.6
Overall positive experiences balanced with concerns about certain aspects of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:27

Property Description

Convenient Location
Located just a 10-minute drive from Stansted Airport, The Harlow Hotel By AccorHotels is easily accessible from junction 7 of the M11 and minutes from the M25. Perfect for business travelers with its proximity to Harlow Business Park.

Modern Amenities
With 119 modern en suite guest rooms, enjoy comforts like tea/coffee facilities and flat-screen satellite TV. Stay connected with free Wi-Fi and take advantage of chargeable on-site parking.

Dining and Business Facilities
Savor global flavors at The Sculpt Restaurant or host meetings in the business center with 9 versatile meeting rooms.

Book your stay at The Harlow Hotel By AccorHotels for a convenient and comfortable experience.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Location

Property Video

Guest Reviews

7.1
Based on 3283 reviews
Cleanliness: 7.6
Service: 8.1
Location: 7.6
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.6
S
Stefanie • family_with_children • de
8
2026-10-16 • via Nuitee
R
Rachel • solo_traveller • gb
7
2026-10-16 • via Nuitee
J
Judy • solo_traveller • gb
3
Appeared Short staffed and the staff there appeared to just want to flirt with any men at the bar
Pros:

The beds were comfy and the location was perfect

Cons:

I had to wait 20 minutes to be served at the bar and they did not have the mixer i ordered then I had to wait over 45 minutes for my meal to arrive then I had to ask for the trance music to be turned down ,as it was ridiculously loud ,the women serving at the bar appeared to be enjoying it though ,flicking her hair around and dancing .
When I got to my room my window wouldn't shut and when I walked back to reception I was informed the maintenance person wasnt available, hence being a female solo traveller I did not feel safe so I asked to move to rooms

2026-10-13 • via Nuitee
V
Victoria • couple • gb
10
Stayed here to get ready for my wedding at about her location. Was lovely
Pros:

Home from home

Cons:

Nothing it was fab

2026-10-11 • via Nuitee
V
Victoria • couple • gb
10
Lovely stay as always
Pros:

Lovely staff

Cons:

Bar opens late

2026-10-11 • via Nuitee
V
Victoria • couple • gb
10
Lovely stay as always
Pros:

Everything

Cons:

Nothing all was good x

2026-10-11 • via Nuitee
S
Stephanie • solo_traveller • gb
5
Very basic but clean rooms whole hotel needs a facelift
Pros:

Clean but all very tired & needs upgrading

Cons:

Needs upgrading - all decor & facilities tired
Charged £10 for parking!!!!! Outrageous
No usb for phones
No plug sockets near bed
No lift
No water or any tumblers for water
Can’t turn bedside lights on separately from main lights
Couldn’t turn bath tap off fully so dripped all night

2026-10-11 • via Nuitee
S
Stephanie • solo_traveller • gb
6
Sad state.
Pros:

Convenient location. Plenty of parking

Cons:

I lived in Harlow and remember when this hotel opened as the Saxon Inn, it was very nice, the place to stay on your wedding night.
Our visit this time was ok but the building was in a sad state, whilst walking through the corridor to go to the bar there was a huge crack in a wall. It just felt like no body had cared for the building over the past decades.
Perhaps it's now a place for contractors to stay therefore not at a good standard.
The bar was small, food ok, pub type. Most annoyingly was the pool table in the bar where we were eating, the noise of pool balls being played was really loud. They need to relocate it or put some sort of screening up.

2026-10-10 • via Nuitee
A
Alan • family_with_children • gb
10
2026-10-09 • via Nuitee
D
Diane • couple • gb
1
Would not stay again
Pros:

The bed was quite comfortable

Cons:

The staff, dated decor, not very clean

2026-10-09 • via Nuitee
N
Natalie • family_with_children • gb
8
Pros:

Very clean, room had everything required, staff was very friendly, parking available.

Cons:

It’s dog friendly had to pay £15 extra which I didn’t mind the website does state additional fees may apply, however no water bowls provided

2026-10-07 • via Nuitee
N
Nicola • solo_traveller • gb
5
2026-10-07 • via Nuitee
P
Peter • couple • gb
8
Get what you pay for
Pros:

Nice room, great breakfast, get what you pay for.

Cons:

Why do you have to pay to park outside?

2026-09-19 • via Nuitee
V
Vasileios • solo_traveller • gr
8
Pros:

Καλό πρωινό. Άνετο κρεβάτι.

Cons:

Τα φωτιστικά δεν δούλευαν όλα. Δεν είχε πρίζα δίπλα στο κρεβάτι.

2026-09-18 • via Nuitee
K
Kirk • solo_traveller • nz
7
Pros:

I am Kirk's wife. It was me that stayed not him. Breakfast was great. the service was quick and the there was a great variety. Room was simple but adequate for my needs. Loved the smell of the toiletries.

Cons:

Bed was a little hard - perhaps a soft top would help. The carparking charge. In most places around the world that I have stayed - Carparking is complementary.

2026-09-17 • via Nuitee
B
Billy • couple • gb
9
Pleasant
Pros:

Great venue

Cons:

But old fashioned in reception could do with an update

2026-09-17 • via Nuitee
T
Tory • solo_traveller • gb
5
2026-09-17 • via Nuitee
O
Owen • solo_traveller • gb
8
2026-09-17 • via Nuitee
A
Andreas • couple • gb
9
Pros:

Dipti was super helpful and we felt really comfortable. Clean rooms, and the restaurant seemed good even though we didn't eat there.

2026-09-16 • via Nuitee
M
Morgan Mirek • solo_traveller • gb
9
2026-09-16 • via Nuitee