The Harlow Hotel By AccorHotels

Hotels
Accor
7.1 (3103 reviews)
Southern Way , Harlow , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Welcoming staff, especially Ufuoma
Cons:
Dated rooms
Food quality issues

Categories

Cleanliness
7.6
Generally clean rooms noted in multiple reviews, but some comments about dated rooms.
Service
8.1
Staff, particularly Ufuoma, received high praise for their welcoming attitude and professionalism.
Location
7.6
Location was mentioned positively for both convenience and business meetings.
Room Quality
6.6
Some rooms described as dated, while others appreciated the cleanliness and comfort.
Amenities
7.1
Good facilities like hair dryer and kettle, but absence of included breakfast noted.
Value for Money
7.1
Some amenities such as food quality and service could improve, reflecting on value.
Food and Beverage
6.1
Mixed reviews on the quality of food with mentions of cold meals and limited options.
Overall Experience
6.6
Overall positive experiences balanced with concerns about certain aspects of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:27

Property Description

Convenient Location
Located just a 10-minute drive from Stansted Airport, The Harlow Hotel By AccorHotels is easily accessible from junction 7 of the M11 and minutes from the M25. Perfect for business travelers with its proximity to Harlow Business Park.

Modern Amenities
With 119 modern en suite guest rooms, enjoy comforts like tea/coffee facilities and flat-screen satellite TV. Stay connected with free Wi-Fi and take advantage of chargeable on-site parking.

Dining and Business Facilities
Savor global flavors at The Sculpt Restaurant or host meetings in the business center with 9 versatile meeting rooms.

Book your stay at The Harlow Hotel By AccorHotels for a convenient and comfortable experience.

Important information:

Please note that bed preferences are available upon request only and cannot be guaranteed. This has to be confirmed by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

7.1
Based on 3103 reviews
Cleanliness: 7.6
Service: 8.1
Location: 7.6
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.1
Food and Beverage: 6.1
Overall Experience: 6.6
B
Bah solo_traveller gb
10
2026-05-23 via Nuitee
N
norma couple gb
9
Friendly staff, clean and good location for M25 and Stansted.
Pros:

The friendly reception staff who dealt with my concerns exceptionally well.
Excellent choice for breakfast.

Cons:

Paying for parking and my single bed was very clean but was not very comfortable
I thought it would be good to have some pictures of Harlow on the walls.

2026-05-22 via Nuitee
S
sarah solo_traveller gb
10
Pros:

Lovely hotel,very attentive staff.Very clean.

2026-05-22 via Nuitee
P
Peter solo_traveller za
9
Pros:

Nice restaurant, nice bar, nice people

Cons:

Would like better options for bicycle parking/storage

2026-05-21 via Nuitee
J
Jade couple gb
7
It was good just not a comfortable bed
Pros:

Lovely staff and clean

Cons:

The beds were not comfortable it was like sleeping on a brick

2026-05-21 via Nuitee
L
Lita solo_traveller gb
8
2026-05-20 via Nuitee
F
Fränze solo_traveller de
7
Pros:

Nähe zu Flughafen

Cons:

Badezimmer müsste renoviert werden, Badewanne/Dusche war verrostet, Schimmel an Baddecke aufgrund von fehlender Lüftung, Teppich im Zimmer ist schon sehr mitgenommen

2026-05-20 via Nuitee
L
Lorna solo_traveller gb
8
2026-05-18 via Nuitee
S
Stefan couple gb
6
Pros:

Comfortable bed

Cons:

Choice of drinks

2026-05-18 via Nuitee
D
Davies solo_traveller gb
10
Great location, friendly staff
Pros:

The staff were extremely friendly and helpful. It was in a good location. Bed was comfortable, lovely shower. Had everything we needed.

Cons:

We were going to book again but the price was Dover double the price due to it being a Bank Holiday weekend. That said we'd definitely book another time if needed when the price is cheaper

2026-05-18 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

Good buffet selection for breakfast. Comfortable room.

Cons:

Some rooms at the A414 end of the hotel could be noisy. Staff were very helpful and moved me to a quieter room.

2026-05-18 via Nuitee
P
Phillip solo_traveller gb
9
Great place to stay, brilliant staff, perfect location.
Pros:

Great location and access to the airport and M11. The bar and breakfast are really good, and the beds are great.

Cons:

The carpets could use replacement.

2026-05-17 via Nuitee
K
Karl couple gb
4
I would not stay agian
Pros:

Clean

Cons:

The bedroom was extremely noise, there was a loud droning sound in our room everytime the adjoining room flushed their toilet

2026-05-17 via Nuitee
H
Holly couple gb
7
2026-05-17 via Nuitee
G
Gary couple au
8
Pros:

Worked well for us as we were hiking it was clean and suitable

2026-05-17 via Nuitee
J
jacklynea2026 Solo travel
10
It was a very good experience
Pros:

The rooms were clean and the receptionist was really polite. Dipti made my time so memorable

2026-05-16 via Tripadvisor
S
Sarah solo_traveller gb
5
It is ok for the price but not my best nights sleep
Pros:

Convenient in location

Cons:

Not a comfy bed and woken up by the shower/bath pipes making a very loud noise in the early hours of the morning

2026-05-16 via Nuitee
D
daniel solo_traveller gb
9
Very nice
Pros:

Rooms ans food

Cons:

Parkingcharge

2026-05-15 via Nuitee
M
Mark solo_traveller gb
10
2026-05-14 via Nuitee
L
Lauren couple gb
10
2026-05-14 via Nuitee