Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very clean rooms and hotel
Excellent breakfast
Friendly and helpful staff
Great location and tranquility
Good spa/pool and pet-friendly
Cons:
No in-room air conditioning (recurring complaint)
Paid parking and additional pet fees (about 15–16 €)
Dinner buffet queues and slow service at busy times
Uncomfortable pillows/average mattresses; some small rooms

Categories

Cleanliness
9.2
Repeated positive remarks: rooms and hotel described as very clean, pleasant smells and well maintained ("muy limpia", "very clean").
Service
9.1
Staff frequently praised as friendly and attentive at reception and restaurant, though some reviews note slow service/overworked staff during busy times.
Location
9.5
Location and tranquility repeatedly highlighted as strengths (good situation, mountain/resort feel, quiet).
Room Quality
7.3
Several complaints about lack of air conditioning, small rooms, uncomfortable pillows and average mattresses; some rooms renovated and liked but AC absence lowers score.
Amenities
8.6
Good facilities noted (spa, pool, renovated sections, pet-friendly, free motorcycle parking), but missing in-room AC and paid/awkward underground parking detract somewhat.
Value for Money
7
Multiple comments that the hotel feels expensive for what is offered; parking and pet supplements (15–16 €) and perceived high prices reduce value perception.
Food and Beverage
8.4
Breakfast widely praised as very complete/varied; buffet dinner received mixed feedback (queues, slower replenishment), overall positive for breakfast but some issues at dinner.
Overall Experience
9.7
Overall stays described as very enjoyable by many guests ("maravilloso", "amazing"), with excellent cleanliness, location and amenities outweighing some negatives like AC and parking costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:55

Property Description

Luxurious Amenities and Features
Hotel Spa Princesa Parc offers a seasonal outdoor pool, bowling lanes, and an extensive spa, providing guests with a range of leisure activities and relaxation options. The rooms boast modern amenities such as a flat-screen TV, safe, and minibar, ensuring a comfortable stay.

Scenic Location and Views
Located in Arinsal and just 100 meters from the cable car, this hotel offers convenient access to outdoor adventures and stunning views of the valley. Guests can enjoy the picturesque backdrop of the Pyrenees while lounging by the outdoor pool during the summer months.

Culinary Delights and All-Inclusive Options
Indulge in international cuisine at the hotel's buffet restaurant or opt for all-inclusive rates that include three meals a day and drinks at the bars. Additionally, guests can unwind in the spa's hot tubs, hammam, Scottish shower, and saunas for the ultimate relaxation experience.

Book your stay at Hotel Spa Princesa Parc for a luxurious and rejuvenating getaway.

Important information:

Children under 2 years old can stay free of charge when sharing their parents’ bed. Guests must inform the hotel at the time of booking. Baby cots are not included. Children aged 3 years and older must occupy a bed and must be included in the reservation.

The reservation must include all occupants. If a child has not been added during the booking process and arrives at the hotel, the corresponding supplement will be charged at check-in.

The Spa & Wellness area has a maximum capacity of 45 people per time slot. Each session lasts 60 minutes and starts from the spa’s opening time. Spa & Wellness access is not included in the room rate and advance booking is mandatory. Children must be accompanied by an adult over 18 years old and may only access the spa during family hours.

Spa & Wellness closure for maintenance: from April 12 to April 17, 2026 (inclusive) and from November 22 to November 27, 2026 (inclusive).

Guests are required to show a valid photo ID and a credit card upon check-in. All Special Requests are subject to availability and additional charges may apply.

A mandatory damage deposit of €250 is required upon arrival. This will be collected by credit card or cash and refunded at check-out, subject to a property inspection.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Sep 6, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Location

Guest Reviews

8.6
Based on 3174 reviews
Cleanliness: 9.2
Service: 9.1
Location: 9.5
Room Quality: 7.3
Amenities: 8.6
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 9.7
M
María Gabriela • solo_traveller • es
8
Pros:

Es espacioso tiene bastante instalaciones gimnasio sala de juegos niños bolera spa

Cons:

Si saben que son dos huéspedes solo ponen toallas para uno y que haces compartila pu es como que no

2026-09-18 • via Nuitee
T
Tuula • family_with_children • fi
8
2026-09-18 • via Nuitee
S
Sergio • solo_traveller • es
9
Pros:

Gimnasio y limpieza

Cons:

Desayuno flojo

2026-09-18 • via Nuitee
J
Jessica • extended_group • es
10
Un buen finde de desconexión
Pros:

La comodidad y la desconexión. Así como el servicio, muy agradables y dispuestos

2026-09-17 • via Nuitee
C
Claudine • family_with_children • fr
8
2026-09-17 • via Nuitee
M
Monica • solo_traveller • es
8
Pros:

Los paisajes y las vistas son muy bonitas. La ubicación es muy buena

Cons:

Que no tuviera parking para clientes a no ser que fuera de pago

2026-09-17 • via Nuitee
C
Cristina • couple • es
2
Negativa
Cons:

No limpiaban la habitacion y estaba sucio

2026-09-16 • via Nuitee
J
Josep • family_with_children • es
8
2026-09-16 • via Nuitee
C
Camille • couple • be
10
2026-09-16 • via Nuitee
M
Migueo Angel • family_with_children • es
9
2026-09-14 • via Nuitee
Q
Quim • couple • es
5
Cons:

El personal no està format adequadament. Només els defensa l'amabilitat. Tenen un total desconeixement del que implica la seva professió i són incapaços de donar informació bàsica.
Les instal·lacions estan mal mantingudes. En la nostra habitació no hi havia pressió d'aigua.

2026-09-14 • via Nuitee
N
Nerea • couple • es
8
2026-09-13 • via Nuitee
J
jose manuel • couple • es
7
Buen hotel, algo caro. Necesita mejorar el mantenimiento. Si hace tanto calor como este verano, mal porque no ha AA
Pros:

Buenas instalaciones.

Cons:

Había fugas de agua en el sótano, donde guardábamos nuestras bicis y estuvo encharcado durante los 4 días q estuvimos allí.

2026-09-13 • via Nuitee
G
García Ramírez • couple • es
10
2026-09-13 • via Nuitee
J
Jessica • couple • fr
7
2026-09-13 • via Nuitee
F
francesca • extended_group • es
10
2026-09-13 • via Nuitee
D
DAVID • family_with_children • es
9
2026-09-13 • via Nuitee
D
Dani • couple • es
6
Agradable
Pros:

En general tot es correcte, un punt a destacar per nosaltres és que accepten mascotes.

Cons:

Que la nostre mascota no pogues entrar al menjador a l’hora d’esmorzar, cosa que ha fet que haguessim de separar-nos i menjar sols.

2026-09-12 • via Nuitee
N
NIUBÓ • solo_traveller • es
10
Pros:

Me gustó todo.

2026-09-12 • via Nuitee
D
Diana • solo_traveller • de
10
Pros:

Der Aufenthalt im Hotel war wirklich sehr schön. Alles ist sehr stimmig und sauber. Das Zimmer war sehr geräumig und sauber. Leider hatten wir keinen Balkon. Der Außenpool ist wirklich sehr schön. Das Frühstück war auch sehr gut, alles da was das Herz begehrt.

Cons:

Ein Balkon wäre schön gewesen, aber ansonsten war es top

2026-09-12 • via Nuitee