Gresham Hotel

Hotels
7.4 (4949 reviews)
116 Sussex Gardens , London , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Physical distancing rules followed
Cashless payment available
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Review Highlights

Pros:
Excellent central location near Paddington/transport
Generally clean rooms with regular housekeeping
Friendly staff and 24-hour reception
Good value for a budget hotel
Decent breakfast available
Basic amenities provided (fans, kettle, hairdryer, luggage storage)
Cons:
Rooms often very small and dated
No effective air conditioning — rooms can be uncomfortably hot
Noise from street/nearby hotels
Some reception staff described as apathetic
Weak Wi‑Fi signal in rooms (better at reception)
Limited breakfast variety and weak coffee

Categories

Cleanliness
8
Multiple reviews explicitly praise cleanliness: rooms described as clean, towels changed daily and good housekeeping.
Service
7.8
Staff frequently noted as friendly and a 24h reception appreciated; a few comments mention apathetic reception behaviour, so service is generally positive but mixed.
Location
9.2
Repeatedly highlighted as a major positive: very close to Paddington/transport, many shops/restaurants and easy access to metro/buses.
Room Quality
5
Several complaints about very small, dated rooms, lack of air conditioning (rooms very hot), noise from street/hotels, uncomfortable mattress and limited natural light.
Amenities
7.5
Guests mention useful basic amenities (fans, kettles, hairdryers, luggage storage, 24h reception). Some shortcomings noted: no effective AC and weak Wi‑Fi in rooms.
Value for Money
8
Described as a good budget option: clean, decent breakfast and overall good value for the price.
Food and Beverage
7
Breakfast is generally described as good/adequate, but some guests missed variety (cold cuts, vegetables) and complained about weak coffee.
Overall Experience
6.7
Overall impressions are mixed: excellent location and cleanliness but room comfort (heat, size, mattress) and occasional service or noise issues lower the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:09

Property Description

Central Location
Located just 200 metres from Paddington Station, The Gresham offers a convenient stay in central London. Hyde Park is a short 10 minutes’ walk away, making it an ideal choice for exploring the city.

Nearby Attractions
With Oxford Street and Regent’s Park in close proximity, guests can easily immerse themselves in the vibrant shopping scene and visit iconic attractions like Madame Tussauds. The West End's lively atmosphere is also within reach, promising a memorable experience.

Convenient Accessibility
Benefit from easy access to transportation with Paddington Station nearby, connecting you to various Tube services and the Heathrow Express for a hassle-free journey to Heathrow Airport in just 17 minutes.

Book now for a comfortable and well-connected stay at The Gresham.

Important information:

Payment Information:

Please note that this hotel does not accept American Express credit cards.

Payment is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.4
Based on 4949 reviews
Cleanliness: 8
Service: 7.8
Location: 9.2
Room Quality: 5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 6.7
I
Irene • couple • ch
7
2026-09-19 • via Nuitee
L
Lynette • solo_traveller • gb
7
2026-09-19 • via Nuitee
R
Robert • solo_traveller • de
7
2026-09-19 • via Nuitee
R
Robert • solo_traveller • de
7
2026-09-19 • via Nuitee
L
Lucia • couple • uy
4
Una opción si debes ahorrar, de lo contrario busca otro lugar
Pros:

Lo único bueno del alojamiento es la ubicación y que tenía un precio accesible.

Cons:

La habitación era chica, el baño extremadamente chico, la ducha se caía el lluvero y cuando te enjabonabas movías el grifo sin querer y te quemabas o de congelabas. De noche se escuchaban los pasos del piso de arriba al punto de no dejarte dormir y de mañana temprano todas las conversaciones que sucedían en los espacios aledaños a la habitación.

El desayuno era mediocre, café instantáneo pan lactal, manteca mermelada y cereales en caja. Luego te ofrecían huevos, venas y salchicha pero nada tenía buena pinta.

2026-09-18 • via Nuitee
P
Pat • couple • ca
9
2026-09-18 • via Nuitee
S
Sofía • couple • es
3
Pros:

El personal del desayuno fue muy amable. Nos ofrecieron desayuno inglés y, como soy intolerante a la lactosa, me dieron bebida de almendra sin ningún problema.

La ubicación está muy bien: hay restaurantes cerca, la estación de metro está al lado y Hyde Park se encuentra a unos 10 minutos andando.

Cons:

El primer día tuvimos que cambiarnos de habitación porque no funcionaba la cisterna. En la nueva habitación, el cajón donde se encontraba el secador estaba lleno de pelos, por lo que la limpieza podría mejorar.

Las habitaciones son bastante pequeñas y, teniendo en cuenta el servicio y las instalaciones que ofrecen, considero que la relación calidad-precio es cara.

2026-09-18 • via Nuitee
L
laura • extended_group • es
9
2026-09-17 • via Nuitee
S
Sarah • solo_traveller • it
7
Pros:

L’hotel si trova in una posizione tranquilla, che ho trovato sicura anche la sera, e ben collegata alle principali attrazioni della città (diverse mete le ho raggiunte tranquillamente a piedi).
Ho apprezzato la presenza in stanza di un bollitore con bustine di tè, caffè solubile e latte.

Cons:

Le pareti sono sottili e il pavimento scricchiola, causando rumore che viene avvertito a chi è sottostante.

2026-09-17 • via Nuitee
G
Gary • solo_traveller • gb
3
A flooded stay.
Pros:

Nice location.

Cons:

The water that poured through the light just inside my room and flooded the entrance at 2am and then moving rooms. Then he decided to clean the room that was now above me and all I could hear was him moving back and forth on the wooden floor boards and not once did he apologise so no i won't be going back.

2026-09-17 • via Nuitee
M
Maria Vitória • family_with_children • pt
10
excedeu em muito as minhas expectativas
Pros:

O Hotel é antigo mas é confortável e extremamente limpo. O pequeno almoço tem a opção de ser continental ou inglês e a simpatia do staff é 5 estrelas.

2026-09-16 • via Nuitee
H
HERRERA • couple • es
8
2026-09-16 • via Nuitee
J
James • solo_traveller • gb
7
Pros:

Location

Cons:

Was a very small room

2026-09-16 • via Nuitee
S
Sodevil • family_with_children • fr
5
Cons:

Petit déjeuner très succinct

2026-09-16 • via Nuitee
E
efe • solo_traveller • tr
7
2026-09-15 • via Nuitee
M
Montserrat • solo_traveller • es
10
Pros:

La ubicación perfecta a 5 minutos de la estación de paddington. Esta en una calla muy tranquila pero cerca tiene de todo, cafetera, restaurantes y pequeños supers.
La decoracion es tipica inglesa con moqueta. Y esta todo muy limpio. Hacen desayuno inglés y sino hay un pequeño buffet con rebanadas de pan ingles, queso, fruta, cereales, zumos y un poco de bollería industrial. Un desayuno muy correcto.
El personal muy simpático y agradable

Cons:

Estaba todo perfecto, para poner algo el baño un poco pequeño, pero para unos días no es un problema

2026-09-15 • via Nuitee
A
Amison • solo_traveller • es
7
2026-09-14 • via Nuitee
S
Stavros • solo_traveller • gr
8
2026-09-14 • via Nuitee
L
Line • family_with_children • dk
8
2026-09-14 • via Nuitee
J
Judith • couple • gb
7
Ouwas adequate
Pros:

The location was fabulous-a 5 minute walk to Paddington Station. Also great to be able to leave our luggage there in the morning & collect later.

Cons:

The Room was very small & extremely dated. Furniture was very old & very chipped. Breakfast left a lot to be desired. No bacon or yogurts.

2026-09-14 • via Nuitee