Gresham Hotel

Hotels
7.4 (4949 reviews)
116 Sussex Gardens , London , GB

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent central location near Paddington/transport
Generally clean rooms with regular housekeeping
Friendly staff and 24-hour reception
Good value for a budget hotel
Decent breakfast available
Basic amenities provided (fans, kettle, hairdryer, luggage storage)
Cons:
Rooms often very small and dated
No effective air conditioning — rooms can be uncomfortably hot
Noise from street/nearby hotels
Some reception staff described as apathetic
Weak Wi‑Fi signal in rooms (better at reception)
Limited breakfast variety and weak coffee

Categories

Cleanliness
8
Multiple reviews explicitly praise cleanliness: rooms described as clean, towels changed daily and good housekeeping.
Service
7.8
Staff frequently noted as friendly and a 24h reception appreciated; a few comments mention apathetic reception behaviour, so service is generally positive but mixed.
Location
9.2
Repeatedly highlighted as a major positive: very close to Paddington/transport, many shops/restaurants and easy access to metro/buses.
Room Quality
5
Several complaints about very small, dated rooms, lack of air conditioning (rooms very hot), noise from street/hotels, uncomfortable mattress and limited natural light.
Amenities
7.5
Guests mention useful basic amenities (fans, kettles, hairdryers, luggage storage, 24h reception). Some shortcomings noted: no effective AC and weak Wi‑Fi in rooms.
Value for Money
8
Described as a good budget option: clean, decent breakfast and overall good value for the price.
Food and Beverage
7
Breakfast is generally described as good/adequate, but some guests missed variety (cold cuts, vegetables) and complained about weak coffee.
Overall Experience
6.7
Overall impressions are mixed: excellent location and cleanliness but room comfort (heat, size, mattress) and occasional service or noise issues lower the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:09

Property Description

Central Location
Located just 200 metres from Paddington Station, The Gresham offers a convenient stay in central London. Hyde Park is a short 10 minutes’ walk away, making it an ideal choice for exploring the city.

Nearby Attractions
With Oxford Street and Regent’s Park in close proximity, guests can easily immerse themselves in the vibrant shopping scene and visit iconic attractions like Madame Tussauds. The West End's lively atmosphere is also within reach, promising a memorable experience.

Convenient Accessibility
Benefit from easy access to transportation with Paddington Station nearby, connecting you to various Tube services and the Heathrow Express for a hassle-free journey to Heathrow Airport in just 17 minutes.

Book now for a comfortable and well-connected stay at The Gresham.

Important information:

Payment Information:

Please note that this hotel does not accept American Express credit cards.

Payment is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.4
Based on 4949 reviews
Cleanliness: 8
Service: 7.8
Location: 9.2
Room Quality: 5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 6.7
E
Elif • couple • tr
8
Overall, a great location with easy access to London’s main attractions, although the room could use some improvements.
Pros:

Its location is wonderful, as it’s very close to Paddington Station. You can easily reach almost all of London’s main attractions within minutes.

Cons:

The room was a bit small, so the bathroom was right next to the bed. Even with the bathroom door closed, there was a slight smell coming from the drain.

2026-10-17 • via Nuitee
P
Putyerová • family_with_children • cz
7
Pros:

🫶

Cons:

Velmi špatná kvalita matrace..

2026-10-17 • via Nuitee
D
daniele • couple • it
8
Un buon rapporto qualità/prezzo
Pros:

La posizione

Cons:

Stanza piccola, mancava piano per appoggiare le valigie

2026-10-17 • via Nuitee
G
Gareth • family_with_children • gb
8
Pros:

Great location

Cons:

Breakfast hot breakfast swimming in oil

2026-10-16 • via Nuitee
C
christine • solo_traveller • es
9
Meet up
Pros:

The help the staff gave me at my age that is always a bonus

Cons:

A small comfortable chair in the bedroom would have been nice

2026-10-16 • via Nuitee
A
Angela • couple • es
10
Cómodo, práctico y limpio
Pros:

La ubicación es increíble si quieres hacer turismo, muy limpio todas las instalaciones

Cons:

Todo estuvo acorde a lo esperado

2026-10-15 • via Nuitee
L
Laurence • couple • ca
8
2026-10-15 • via Nuitee
L
Liv Finne • family_with_children • no
5
Bra beliggenhet, ok hotell, uvenleg betjening
Pros:

Fin beliggenhet (sentralt, rolig strøk), greit rom, godt reinhald.

Cons:

Surt personale, resepsjonistane sa ikkje verken hei eller ha det og kikka ikkje ein gong opp når me kom og gjekk. Tynt tak/golv, veldig lytt opp til overetasjen.

2026-10-15 • via Nuitee
A
Angela • couple • es
10
Excelente ubicación, pequeño pero muy limpio
Pros:

La ubicación es inmejorable

Cons:

Todo acorde a lo esperado

2026-10-15 • via Nuitee
O
Oscar • family_with_children • es
10
2026-10-15 • via Nuitee
S
Sara • family_with_children • es
9
Muy buena experiencia
Pros:

La ubicación es ESPECTACULAR, la habitación está bastante bien es un hotel pequeño pero la verdad está bastante bien comparado con los precios que habían. Tiene cerca restaurantes de comida rápida como kfc, subway mac. La verdad estaba bastante bien es una habitación mediana.

Cons:

En el desayuno había muy pocas opciones para comer salado, es decir algún embutido o así estaría mucho mejor.

2026-10-15 • via Nuitee
S
Sergio • family_with_children • it
8
Buon rapporto qualità prezzo
Pros:

Posizione centrale , costi bassi

Cons:

Camera molto piccola, colazione un po' deludente

2026-10-15 • via Nuitee
L
Lucia • couple • es
10
Genial
Pros:

Todo muy bien, muy limpio, tenía ascensor, el personal era muy amable. Los desayunos estaban muy buenos y para ser pequeño había variedad. La zona era muy tranquila y está al lado de la estación de tren Paddington, había también varias tiendas al lado para poder comprar algunos snack y bebidas.

Cons:

Nada, todo perfecto. Volvería a a ir

2026-10-14 • via Nuitee
M
Maggie • couple • gb
2
Poor with insect issues
Pros:

Location is great, friendly staff in dining room and fairly substantial breakfast , clean bedding

Cons:

Twin room was so tiny with spotlights as the main lights over the bed which were much to bright.
The room above obviously had a poor floor as the noise was so loud when anyone walked about in the room it felt as if it would collapse.
The very worst thing though was the insects that appeared on my bed , we identified them as small cockroach’s. We had previously read a poor review regarding insects and raised a concern with yourselves and the hotel before we arrived and were assured everywhere was thoroughly clean. I also found the same insects in my handbag and travel bag amongst my clothes, my bags had been on the floor in my room
Thankfully I discovered them on the day I was leaving otherwise I would definitely have found somewhere else to stay.
Sadly although the location is great the problem with the cockroach’s would mean I would never recommend this hotel or ever stay there again

2026-10-14 • via Nuitee
M
María del Carmen • family_with_children • es
8
Pros:

Las habitaciones no son muy grandes pero está limpio y cambian las toallas todo los días bien ubicado para coger el metro. Pudimos dejar las maletas para recogerlas por la tarde

2026-10-14 • via Nuitee
M
Milena • couple • it
7
2026-10-13 • via Nuitee
L
Lauro • couple • it
8
Un soggiorno gradevole in una struttura datata ma pulita .
Pros:

Posizione, pulizia ,

Cons:

Purtroppo l’ascensore non funzionava diverse volte ed eravamo al quarto piano !

2026-10-13 • via Nuitee
P
Peter Stewart853 • solo_traveller • gb
8
Convenient location
Pros:

It was very convenient for cafes, buses, trains , tube and bikes

Cons:

The shower was not the best, a little upgrade would be good.

2026-10-13 • via Nuitee
D
Daniel • couple • gb
7
It is perfect if you stay short time in the room
Pros:

The location

Cons:

It is a tight room

2026-10-12 • via Nuitee
V
Valeria • solo_traveller • it
8
Buona
Pros:

Posizione vicino alla metro
Pulizia
Staff

Cons:

Servizi

2026-10-12 • via Nuitee