Gresham Hotel

Hotels
7.4 (4888 reviews)
116 Sussex Gardens , London , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Physical distancing rules followed
Cashless payment available
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Review Highlights

Pros:
Excellent central location near Paddington/transport
Generally clean rooms with regular housekeeping
Friendly staff and 24-hour reception
Good value for a budget hotel
Decent breakfast available
Basic amenities provided (fans, kettle, hairdryer, luggage storage)
Cons:
Rooms often very small and dated
No effective air conditioning — rooms can be uncomfortably hot
Noise from street/nearby hotels
Some reception staff described as apathetic
Weak Wi‑Fi signal in rooms (better at reception)
Limited breakfast variety and weak coffee

Categories

Cleanliness
8
Multiple reviews explicitly praise cleanliness: rooms described as clean, towels changed daily and good housekeeping.
Service
7.8
Staff frequently noted as friendly and a 24h reception appreciated; a few comments mention apathetic reception behaviour, so service is generally positive but mixed.
Location
9.2
Repeatedly highlighted as a major positive: very close to Paddington/transport, many shops/restaurants and easy access to metro/buses.
Room Quality
5
Several complaints about very small, dated rooms, lack of air conditioning (rooms very hot), noise from street/hotels, uncomfortable mattress and limited natural light.
Amenities
7.5
Guests mention useful basic amenities (fans, kettles, hairdryers, luggage storage, 24h reception). Some shortcomings noted: no effective AC and weak Wi‑Fi in rooms.
Value for Money
8
Described as a good budget option: clean, decent breakfast and overall good value for the price.
Food and Beverage
7
Breakfast is generally described as good/adequate, but some guests missed variety (cold cuts, vegetables) and complained about weak coffee.
Overall Experience
6.7
Overall impressions are mixed: excellent location and cleanliness but room comfort (heat, size, mattress) and occasional service or noise issues lower the overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:09

Property Description

Central Location
Located just 200 metres from Paddington Station, The Gresham offers a convenient stay in central London. Hyde Park is a short 10 minutes’ walk away, making it an ideal choice for exploring the city.

Nearby Attractions
With Oxford Street and Regent’s Park in close proximity, guests can easily immerse themselves in the vibrant shopping scene and visit iconic attractions like Madame Tussauds. The West End's lively atmosphere is also within reach, promising a memorable experience.

Convenient Accessibility
Benefit from easy access to transportation with Paddington Station nearby, connecting you to various Tube services and the Heathrow Express for a hassle-free journey to Heathrow Airport in just 17 minutes.

Book now for a comfortable and well-connected stay at The Gresham.

Important information:

Payment Information:

Please note that this hotel does not accept American Express credit cards.

Payment is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.4
Based on 4888 reviews
Cleanliness: 8
Service: 7.8
Location: 9.2
Room Quality: 5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 6.7
I
Isa L 30 • solo_traveller • fr
9
2026-08-08 • via Nuitee
M
Marie • family_with_children • fr
10
Pros:

Super emplacement. A 5min à pied de la gare et métro de Paddington.
Super quartier avec beaucoup de commerces et restaurants

2026-08-07 • via Nuitee
C
Cordula • solo_traveller • de
8
2026-08-07 • via Nuitee
R
Rawley • solo_traveller • gb
8
2026-08-07 • via Nuitee
S
Sheilla • solo_traveller • us
10
The staff was excellent. The room had a refrigerator, was clean and had a full length mirror.
2026-08-07 • via Nuitee
P
Pitto-Barry • solo_traveller • fr
7
2026-08-06 • via Nuitee
S
Susan • solo_traveller • gb
9
Pros:

The staff were very nice & friendly. It was wonderful to find a free standing fan in my room. The breakfast was good.

2026-08-06 • via Nuitee
F
FILIPPO • solo_traveller • it
8
Pros:

Posizione

Cons:

Niente da segnalare

2026-08-06 • via Nuitee
A
Alice • couple • gb
5
Pros:

Location

Cons:

Size of the room and breakfast

2026-08-05 • via Nuitee
A
András • solo_traveller • hu
6
Pros:

Tisztaság,központi helyen volt,személyzet kedvessége,udvariassága

Cons:

Reggeli,nem volt rendes kávé,hiányoltam a felvágottat,zöldséget

2026-08-05 • via Nuitee
J
Joanne • solo_traveller • au
7
Pros:

Proximity to transport, restaurants

Cons:

Staff were tolerant of guests but not engaging/friendly. Wifi signal only worked properly at reception, not in your room

2026-08-05 • via Nuitee
S
SERGIO • solo_traveller • es
10
Pros:

Muy buena ubicación, recepción abierta 24h

2026-08-05 • via Nuitee
T
Tereza • couple • cz
7
2026-08-05 • via Nuitee
A
Angelika • family_with_children • at
7
Tolle Lage, aber im Sommer ohne Klimaanlage unerträglich, es schmolz uns die Schokolade in den Zimmern!
Pros:

Die Lage und die Möglichkeiten die Koffer „zu parken“. Authentisch und typisch englisch mit steilen Treppen.

Cons:

Ich buchte das Zimmer mit Klimaanlage, da wir uns in einer Hitzewelle befanden, doch die ist im gesamten Hotel scheinbar ausgefallen, so mussten wir die Nächte bei offenen Fenstern (Lage zu einer viel befahrenen Straße, zu viert in einem Familienzimmer) schlafen, auch die bereitgestellten Ventilatoren halfen leider nicht viel!

2026-08-05 • via Nuitee
L
Leon • extended_group • nl
6
Functioneel
Pros:

Ligging en vriendelijk personeel. Auto te parkeren voor de deur tegen betaling. Eenvoudig maar prima ontbijt

Cons:

Gedateerde kamer, klein en heel erg warm. Raam kon open naar de binnenplaats. Die zat vol duivenpoep.

2026-08-04 • via Nuitee
H
Horvathova • solo_traveller • gb
8
Pros:

Ok

Cons:

Ok

2026-08-04 • via Nuitee
G
Giovanni • extended_group • it
8
2026-08-04 • via Nuitee
M
Mikael • family_with_children • se
8
Läget!
Pros:

Läget är guld, fräscht! Obefintlig AC i värmen enda minus

2026-08-04 • via Nuitee
Z
Zsuzsanna • solo_traveller • hu
9
Pros:

A hotel nagyon jó helyen van, sok busz, a metro, kisebb boltok, éttermek, kávézók, pub és egy Tesco Expess sétatávolságra van.
A kétágyas szoba kicsi de kényelmes, a szükséges felszereléssel (vízforraló, hajszárító, ventilátor).
Minden nap cserélték a törülközőket és a reggeli igazán finom volt, angol és kontinentális reggelit is lehetett fogyasztani.
24 órás recepció van, nem okozott nehézséget a késő esti érkezés.
A szobát 2-től lehetett elfoglalni, és 11-ig kellett elhagyni, van lehetőség a poggyászt ott hagyni megőrzésére check-out után.

Cons:

A kétágyas szoba ablaka egy szűk, belső világítóudvarra nyílt, az ágymatrac kényelmetlenül puha volt de ezen kívűl minden rendben volt és nagyon jól éreztük magunkat.

2026-08-03 • via Nuitee
M
Miruna Alexandra • couple • ro
8
2026-08-03 • via Nuitee