Bromsgrove Hotel

Hotels
Britannia Hotels
7.2 (3262 reviews)
Birmingham Road , Bromsgrove , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Excellent food quality
Spacious room
Cons:
Cleanliness issues
Inadequate room heating
Uncomfortable beds
Extra charges for amenities

Categories

Cleanliness
5.7
Several reviews mentioned cleanliness issues, particularly with dirty bathrooms and unclean carpets.
Service
8.2
Staff were frequently described as friendly and helpful.
Location
8.2
Location was often noted as a positive aspect, with good access to local amenities.
Room Quality
6.2
Issues were raised about heating inadequacies and general room maintenance.
Amenities
7.2
Amenities like the spa and pool received some praise; however, there were some concerns about additional charges.
Value for Money
7.2
Good value for money highlighted by several reviews, despite drawbacks.
Food and Beverage
7.7
Overall food quality was praised, especially the Christmas dinner.
Overall Experience
7.2
Mixed feelings, but generally positive despite issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 10 miles from Birmingham city centre, Bromsgrove Hotel and Spa offers easy access to city attractions and business hubs.

Dining and Leisure
Indulge in delicious meals at the hotel's restaurant or grab a drink at the Court Bar. Unwind at the health centre or enjoy a coffee at the on-site café.

Nearby Attractions
Explore the area with Bromsgrove Train Station 5 miles away and attractions like the NEC and Cadbury World a short drive from the hotel.

To experience comfort and convenience, book your stay at Bromsgrove Hotel and Spa now!

Important information:

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.

Kindly note that when using the pool facilities 1 adult must be present for every 2 children under 16 and 1 adult must be present for every child under 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.2
Based on 3262 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
C
Charlotte family_with_children gb
9
Short and sweet
Pros:

Receptionist was lovely

Cons:

Wedding party and setting fire alarm off

2026-07-25 via Nuitee
K
Karl solo_traveller gb
8
2026-07-25 via Nuitee
B
Bowyer solo_traveller gb
7
For me the fact the hotel is dog friendly is a huge bonus. I actually loved the size of the bedroom and the bathroom. Ha
Pros:

Large bedroom and bathroom. Double aspect window. Loved the room had a fridge and a fan.

Cons:

The bedroom definitely needs a thorough clean. Bathroom had mould around the bath and limescale. The fridge also had mould in it.

2026-07-25 via Nuitee
L
Lisa couple gb
3
Very disappointed and not the quality I was expecting from the room and food.
Pros:

Staff were welcoming

Cons:

I booked a double executive room, on arrival I’d been put it a 3 single room. The lady on reception put me in a 2 double room. I wanted a king size bed as my partner is 6ft 3 I also liked the idea newly refurbished room, however the bathroom was very tired and outdated. The room was also covered in dust.

We also ordered a pizza from the bar menu and it was given to us with one piece of pepperoni on. I returned it and more pepperoni and cheese was added to it, not a fresh one made.

2026-07-25 via Nuitee
M
Matt couple gb
7
Clean and friendly place just not very comfy
Pros:

Place was clean and staff were friendly

Cons:

Bed was not very comfy and no extra pillows provided unlike everywhere else I’ve stayed .

2026-07-25 via Nuitee
M
Mike solo_traveller gb
8
2026-07-24 via Nuitee
A
Akeila couple gb
10
2026-07-23 via Nuitee
G
Gordon extended_group gb
8
2026-07-22 via Nuitee
R
Richard solo_traveller gb
10
Great stay, great service, great room, no complaints
Pros:

Only needed a quick night and this place was ideal… clean, tidy, easy check in, nice spacious room.. great bar service.

Didn’t sample the food but looked superb

Cons:

Nothing.. exceptional

2026-07-22 via Nuitee
A
Amy family_with_children gb
3
Wouldn’t stay again!!
Pros:

The staff were probably the best part of it

Cons:

It was dated, dirty, food was awful!

2026-07-22 via Nuitee
A
Adriana couple gb
1
2026-07-22 via Nuitee
R
Richard family_with_children gb
6
Comfortable but basic.
Pros:

The front desk was friendly and helpful. The pool was nice as well but there were bits not working. The breakfast was a standard full English buffet, but was really good. The beds were comfortable and clean.

Cons:

It was rather tired in places. There was so much noise outside with the windows open. The fire alarm went off at 5am.

2026-07-21 via Nuitee
B
Brakestep couple gb
3
Significantly overpriced, and underwhelming.
Pros:

Really struggling to find anything I liked.

Cons:

The bedroom area was big but the bathroom was tiny, stupid use of space. The style of the furniture in the bedroom was not to my taste (horrible), and somewhat mismatched with a non-matching table with a mini-fridge and fan on top - like in a cheap 1-star hotel. No air-conditioning. Uncomfortable rather narrow bed. Grey tartan carpet that just looked dirty. Bathroom felt like it needed a deep clean, or refresh.

2026-07-20 via Nuitee
P
Petros couple gb
8
2026-07-20 via Nuitee
T
tesfit solo_traveller gb
10
2026-07-20 via Nuitee
K
Keeley couple gb
5
2026-07-19 via Nuitee
C
Caroline couple gb
2
Pros:

Large bedroom

Cons:

Rude staff on reception.

2026-07-19 via Nuitee
C
Craig couple gb
8
2026-07-19 via Nuitee
E
Emily solo_traveller gb
4
Pros:

Nice breakfast
Good location
Good sized rooms

Cons:

Rooms were not clean at all
Staff took 20 minutes at the bar before serving - we gave up waiting once

2026-07-18 via Nuitee
C
Chinnock couple gb
7
Pros:

Pool

Cons:

Layout in room. Put bed so can see tv TV on. Put bathroom door on other way so can close it without having to step over the loo.

2026-07-18 via Nuitee