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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Heated pool
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Internet access
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Located just 10 miles from Birmingham city centre, Bromsgrove Hotel and Spa offers easy access to city attractions and business hubs.
Dining and Leisure
Indulge in delicious meals at the hotel's restaurant or grab a drink at the Court Bar. Unwind at the health centre or enjoy a coffee at the on-site café.
Nearby Attractions
Explore the area with Bromsgrove Train Station 5 miles away and attractions like the NEC and Cadbury World a short drive from the hotel.
To experience comfort and convenience, book your stay at Bromsgrove Hotel and Spa now!
Please note that guests are required to show a photo identification and the credit card used to book on arrival.
WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.
Kindly note that when using the pool facilities 1 adult must be present for every 2 children under 16 and 1 adult must be present for every child under 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.
Location
Guest Reviews
Good breakfast, also used the pool and spa
spacious room, clean, nicely designed. good pool. dinner in the bar was tasty.
have to pay £4 for the pool, which has last entrance at 7.30pm, closing at 8pm (out of pool by 7.45pm), which seems a little early to close.
Everything - no asylum here either which was great
All good
Nothing
How clean and friendly the staff were
N/A
Comfortable sitting areas. Large room with comfortable chairs.
Double bed, would have preferred a king size bed. My dietary requirements were not adhered to at first.
Really nice room at a good price, they have a resturant and a coffee/snack bar, very large reception with plenty of area to eat and drink.
Clean and staff very friendly
Nothing g
The staff,friendly and helpful. The breakfast was lovely.
The bed made a terrible noise we barely slept.
The bathroom was in desperate need of DIY and it smelled of sewage there were hairs on the floor and in the bath. Otherwise it was clean,the cleaner maybe needs to wear glasses and pay attention to detail.
The carpets in communal areas were there is heavy footfall were very dirty. Maybe a carpet shampooing job for during the night?
Despite this,the staff were great and we paid a bargain price.
The staff were fabulous. Food was great. Bed was comfortable enough for a short stay like ours. The foyer area, bar and restaurant were very pleasant and relaxing. The spa facilities were available. The ensuite was functional and fairly clean. The room was pleasantly arranged. The outdoor spaces looked like they could.be really beautiful.
Mainly the appearance that each communal area was cleaned by different people and the joining areas, flooring grippers etc, were no one's job.
Also the spa area could do with a fair amount of TLC. Standing in the shower to make sure that I was clean to enter, the rubberised "skirting" fell onto my feet, making me really look down and notice that it was very dirty and mouldy. That did somewhat colour my spa visit in a negative light. The whole changing area could do with modernising and making communal possibly, more room with more individual changing areas.
The bathroom was nice and the room was clean. Staff were helpful and apologetic.
I was told there was air con and when we arrived 2 hours later told that where they booked me into the air con didn’t work. Had 2 nights in a hot room due to the heatwave. They finally moved us to another section that was air conditioned. The breakfast seemed like it was cooked hours before we ate it. Hash browns dry, scrambled egg dry and tasteless.
C
Bathroom mouldy and smelt like blocked drain
Comfortable, accessible rooms with friendly, hard working staff. Food is , very good.
Children being allowed to run around the hotel freely which is dangerous in the restaurant where guests, some of whom are elderly or disabled carrying hot food and drink . They roll over the sofas, run up and down the stairs and around the bar or lounge where guests are trying to enjoy their break. I feel for the foreign guests,on coach trips staying at the hotel.
The hotel was spaced out well
The bed in our room was the smallest I’ve ever seen for a two person bed when they had the space to accommodate bigger the bathroom needed a good scrub floors walls bath and the air vent in bathroom thick with dirt was told at reception it was an upgrade so god knows what the previous room looked like the reception area was freezing not comfortable to sit in
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