Bromsgrove Hotel

Hotels
Britannia Hotels
7.2 (3110 reviews)
Birmingham Road , Bromsgrove , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Great location
Excellent food quality
Spacious room
Cons:
Cleanliness issues
Inadequate room heating
Uncomfortable beds
Extra charges for amenities

Categories

Cleanliness
5.7
Several reviews mentioned cleanliness issues, particularly with dirty bathrooms and unclean carpets.
Service
8.2
Staff were frequently described as friendly and helpful.
Location
8.2
Location was often noted as a positive aspect, with good access to local amenities.
Room Quality
6.2
Issues were raised about heating inadequacies and general room maintenance.
Amenities
7.2
Amenities like the spa and pool received some praise; however, there were some concerns about additional charges.
Value for Money
7.2
Good value for money highlighted by several reviews, despite drawbacks.
Food and Beverage
7.7
Overall food quality was praised, especially the Christmas dinner.
Overall Experience
7.2
Mixed feelings, but generally positive despite issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Located just 10 miles from Birmingham city centre, Bromsgrove Hotel and Spa offers easy access to city attractions and business hubs.

Dining and Leisure
Indulge in delicious meals at the hotel's restaurant or grab a drink at the Court Bar. Unwind at the health centre or enjoy a coffee at the on-site café.

Nearby Attractions
Explore the area with Bromsgrove Train Station 5 miles away and attractions like the NEC and Cadbury World a short drive from the hotel.

To experience comfort and convenience, book your stay at Bromsgrove Hotel and Spa now!

Important information:

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms and guests can benefit from 2 free 20-minute sessions per day. Charges apply for unlimited WiFi access.

Kindly note that when using the pool facilities 1 adult must be present for every 2 children under 16 and 1 adult must be present for every child under 4.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.2
Based on 3110 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.2
Room Quality: 6.2
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
E
Edward extended_group gb
10
Thoroughly appreciated it
Pros:

Vast and plenty of space

Cons:

The friendliness of the Staff, especially Luke at reception, a very helpful front of HOUSE operative first class

2026-05-30 via Nuitee
S
Steven couple gb
3
This place is dirty, bedding dirty old , toilet falling apart, shower so old stained dirty .
Pros:

??

Cons:

Dirty old

2026-05-30 via Nuitee
S
Simmons solo_traveller gb
10
2026-05-30 via Nuitee
G
Glynn couple gb
5
2026-05-29 via Nuitee
A
Annmarie solo_traveller gb
10
Pros:

Facilities

Cons:

Breakfast

2026-05-29 via Nuitee
B
Beryl couple gb
7
Comfortable & clean
Pros:

Location & cleanliness. Quality of food was good.

Cons:

Hotel is tired & worn with no sign of proper maintenance. The gardens were overgrown & the outside patio area was in need of weeding & washing if the patio, our bedroom door was previously broken into and the safety latch was not repaired properly so it jammed the door again. We had to get the night manager to come & assist re-entry. Living a bit of love

2026-05-28 via Nuitee
I
Ian couple gb
10
2026-05-28 via Nuitee
S
Sukhi family_with_children gb
6
2026-05-28 via Nuitee
N
Natalie family_with_children gb
8
2026-05-28 via Nuitee
T
Tushar family_with_children gb
5
It’s barely ok. The property needs some serious development.
Pros:

Nothing.

Cons:

Everything. It’s very old school. Not well maintained..

2026-05-27 via Nuitee
J
Jen couple us
10
2026-05-27 via Nuitee
J
Jeff couple gb
6
2026-05-27 via Nuitee
J
Jen couple us
10
2026-05-27 via Nuitee
K
Keeley Green couple gb
9
Superb
Pros:

The room we were in was a lot more comfortable than the previous room we were in, kept to the bottom floor and had easy access to the pool facilities. The ladies on duty when we arrived were really friendly and welcoming, we order food and took it to the room and the the lady on the bar ( sorry I didn’t catch your name) helped me carry it to the room, customer service above and beyond

Cons:

The other guests being loud and stomping around in the early morning, did speak to front desk as my partner wasn’t able to sleep well with the noise and the staff on duty did resolve the situation and the other guests calmed down

2026-05-27 via Nuitee
S
Samantha solo_traveller gb
8
Pros:

Swimming pool was okay and room a great size

Cons:

Food took a long time and the fish finger sandwich was mainly bread. Signage to pool confusing

2026-05-26 via Nuitee
S
Shaun solo_traveller au
7
Ok but needs some tlc
Pros:

Large room, breakfast was good

Cons:

Very worn out 70's decor, needs a revamp

2026-05-26 via Nuitee
D
Debbie couple gb
9
Pleasant stay
Pros:

Lovely hotel friendly staff

Cons:

Furniture a little dated like the room wallpaper bubbling

2026-05-26 via Nuitee
A
Andrew couple gb
8
2026-05-26 via Nuitee
C
Christopher solo_traveller gb
10
Excellent location for stopover before onward travel
Pros:

Room bigger than expected with large screen TV, small fridge with complimentary bottled water.

Cons:

‘Soft closing’ of room doors would be a good feature. Slightly disturbed by other guests on corridor letting their doors slam shut well after 10pm

2026-05-25 via Nuitee
E
Emily family_with_children gb
6
Pros:

Location good for us

Cons:

Pillows were awful, no air con.

2026-05-25 via Nuitee