Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Noise issues
Some dated rooms

Categories

Cleanliness
6.99
There were mentions of rooms being clean but also comments about dated conditions needing updates.
Service
8.46
Staff were frequently described as helpful, friendly, and accommodating.
Location
8
The hotel is ideally placed for theatre-goers and offers easy access to local restaurants.
Room Quality
6.95
Rooms were clean but comments about noise and some being small were noted.
Amenities
7.48
Facilities are adequate, but there are some comments regarding the need for updates.
Value for Money
7.94
Described as good value for the price, especially for returning guests.
Food and Beverage
7.49
Breakfast options were noted positively, though there were some waiting issues.
Overall Experience
7.46
Overall stay experiences highlight helpful staff and enjoyable stays, despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:42

Property Description

Convenient Location and Comfortable Stay
Mercure Ayr is ideally situated near Ayr seafront and the town centre, offering a cozy stay with a convenient gym on-site. Free WiFi is provided throughout the property for all guests to enjoy.

Dining at The Brasserie Bar and Restaurant
Indulge in a variety of drinks, snacks, and meals at The Brasserie Bar and Restaurant, perfect for a relaxing dining experience during your stay at Mercure Ayr.

Abundance of Activities and Amenities
Explore the nearby attractions such as Ayr Train Station, Ayr Racecourse, and numerous golf courses within a 20-mile radius. The rooms are well-equipped with modern amenities including a flat-screen TV, music centre, and 24-hour room service. Some rooms even offer stunning views of the Isle of Arran.

Book your stay at Mercure Ayr now and experience a delightful blend of comfort, convenience, and leisure amenities.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 7 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for £11 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2221 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
M
Mooney • solo_traveller • gb
1
Not a good experience at all
Pros:

The location was good

Cons:

The room was very dirty.there was feacious on the toilet bowl, the soap dish was cracked there was a leak in the bathroom that spilled out to the bedroom the furniture was broken,the tv wouldn't work as the remote was held together with black sellotape the window handle was broken overall very dirty. We have been in caravans that are cleaner.

2026-07-01 • via Nuitee
A
Adam • solo_traveller • gb
8
2026-07-01 • via Nuitee
T
Tracy • solo_traveller • gb
1
Worst nights sleep ever!
Pros:

Staff helpful

Cons:

Location of room as was kept up all night by gulls wandering on the roof on same level as my room on a hot night and not being able to sleep because of it.

2026-06-30 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Receptionist were excellent, room was excellent
Bar staff and cleaner and was excellent. Would stay again hotel was fresh and clean

Cons:

Everyone in hotel was excellent no problem with hotel

2026-06-30 • via Nuitee
D
Diana Curran • solo_traveller • gb
8
Good Location, friendly staff.
Pros:

Convenient location with a lovely veiw of the sea. Good sized room and bathroom.

Cons:

A little jaded. In need of some TLC. There were no bedside charging ports.

2026-06-30 • via Nuitee
M
McLelland • couple • ca
7
Pros:

The room, staff, location, breakfast, comfort, were all fine and I enjoyed my stay at the Mercure hotel in Ayr

Cons:

Getting in and out of the bathtub /shower was a hazard with no grab handle for support

2026-06-30 • via Nuitee
B
Belinda • solo_traveller • gb
10
2026-06-29 • via Nuitee
B
Barbara • couple • gb
3
Basic hotel , only stay if you have to
Pros:

Bed was comfortable

Cons:

No air con.
TV did not work
Bathroom said to ask for a vanity kit from reception ( I needed a nail file) but reception had never heard of it.

2026-06-29 • via Nuitee
M
marco • couple • gb
5
Ok
Pros:

Brilliant location

Cons:

Over priced for the the room

2026-06-28 • via Nuitee
J
Joan • couple • gb
3
I’ve now had a few disappointing stays here but the location is ideal for me but think it’s time to find somewhere else!
Pros:

Location

Cons:

Booked a double room, got a twin, manager told me you weren’t guaranteed to get the room you booked!
First I’ve ever heard of it! Room was dirty, carpet and bathroom tiles had spills on them and the cleaners couldn’t get whatever was on the bathroom floor removed, didn’t have any suitable equipment or products and no one even tried to clean the carpet.
For 2 of my 3 nights I’d no TV or hot water and the room next door flooded and the carpet in my room was wet too. Staff seemed very unconcerned and apart from Meghan, weren’t particularly nice.

2026-06-27 • via Nuitee
S
shirley • solo_traveller • gb
10
Pros:

Great location and comfortable

Cons:

N/A

2026-06-27 • via Nuitee
G
graham • extended_group • gb
7
very suitable for purpose for a quick stay 2 or 3 days enough
Pros:

staff very helpful ease of access from road and links to town

Cons:

breakfast plenty of it but mediocre quality

2026-06-26 • via Nuitee
L
Leeann • solo_traveller • gb
10
2026-06-26 • via Nuitee
W
Will • solo_traveller • gb
8
2026-06-25 • via Nuitee
S
Stephen • couple • gb
7
A very well located comfortable hotel.
Pros:

This is a perfectly located hotel. The room was clean and facilities in good order. Large bar and restaurant although I was too tired to make use of them. The bed was lovely to sleep in.

Cons:

Some areas looked tired and dated. I know it’s a hotel by the sea but the gull are quite annoying at 4am when you’re exhausted and want a sleep.

2026-06-24 • via Nuitee
T
Tom • couple • gb
1
Grim
Pros:

the reception staff were great. very responsive and helpful.

Cons:

The room was manky. The carpet was sticky and the furniture very tired! For the price I was expecting a lot more. I am very disappointed with the value and would never stay again!

2026-06-22 • via Nuitee
I
Ian • extended_group • gb
9
Really good hotel
Pros:

Rooms spotless staff were excellent breakfast was good

Cons:

Lower the price of a pint

2026-06-22 • via Nuitee
C
Chambers • solo_traveller • gb
8
2026-06-22 • via Nuitee
D
Donatella • couple • it
5
Contenta di aver visto il tramonto sul mare ma non ci tornerei
Pros:

La vista meravigliosa del sesto piano, ho assistito ad un tramonto favoloso sul mare. staff gentilissimo.

Cons:

La stanza era super vecchia, mobili datati e rovinati, prese non funzionanti, il water al nostro arrivo era sporco all'interno con una striscia di feci del turista prima di noi, non c'era uno spazzolino del bagno per poter pulire...la cittadina di AYR l abbiamo trovata sporca rispetto a tutto ciò che abbiamo visto in scozia...non la consiglio...prezzi altissimi per dormire in stanze vecchie e poco curate

2026-06-22 • via Nuitee
B
Bernadette • couple • ie
5
The hotel looked tired and in need of a refresh.
Pros:

Desk staff were good.

Cons:

Restaurant was poor. Staff were disinterested. When crockery ran out it wasn’t replaced without a long wait. Food was average at best.

2026-06-21 • via Nuitee