Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast selection
Cons:
Noise issues
Some dated rooms

Categories

Cleanliness
6.99
There were mentions of rooms being clean but also comments about dated conditions needing updates.
Service
8.46
Staff were frequently described as helpful, friendly, and accommodating.
Location
8
The hotel is ideally placed for theatre-goers and offers easy access to local restaurants.
Room Quality
6.95
Rooms were clean but comments about noise and some being small were noted.
Amenities
7.48
Facilities are adequate, but there are some comments regarding the need for updates.
Value for Money
7.94
Described as good value for the price, especially for returning guests.
Food and Beverage
7.49
Breakfast options were noted positively, though there were some waiting issues.
Overall Experience
7.46
Overall stay experiences highlight helpful staff and enjoyable stays, despite mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:42

Property Description

Convenient Location and Comfortable Stay
Mercure Ayr is ideally situated near Ayr seafront and the town centre, offering a cozy stay with a convenient gym on-site. Free WiFi is provided throughout the property for all guests to enjoy.

Dining at The Brasserie Bar and Restaurant
Indulge in a variety of drinks, snacks, and meals at The Brasserie Bar and Restaurant, perfect for a relaxing dining experience during your stay at Mercure Ayr.

Abundance of Activities and Amenities
Explore the nearby attractions such as Ayr Train Station, Ayr Racecourse, and numerous golf courses within a 20-mile radius. The rooms are well-equipped with modern amenities including a flat-screen TV, music centre, and 24-hour room service. Some rooms even offer stunning views of the Isle of Arran.

Book your stay at Mercure Ayr now and experience a delightful blend of comfort, convenience, and leisure amenities.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Location

Guest Reviews

7.6
Based on 2292 reviews
Cleanliness: 6.99
Service: 8.46
Location: 8
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 7.46
D
Diane • couple • gb
7
Lovely building but definitely needs some care and attention
Pros:

It’s location we have stayed here several times over the years for the bowling

Cons:

It’s tired now and in need of refurbishment and with the cost of the stay this needs to be taken care of

2026-08-15 • via Nuitee
B
Burns • solo_traveller • gb
4
My stay at the hotel wasn't very good, l was woken at 3am in the morning bt two drunks cursing/swear
Pros:

Cold plates for your breakfast, l like my plates to be warm not old especially if it's a warm breakfast.

2026-08-15 • via Nuitee
M
Mark • couple • gb
8
2026-08-15 • via Nuitee
I
Ian • couple • gb
8
2026-08-15 • via Nuitee
J
Jeanette • solo_traveller • gb
8
2026-08-14 • via Nuitee
T
Tracey • extended_group • gb
8
Pros:

Location was great.

Cons:

The seagulls on the flat roof outside my bedroom window waking us at 4:30am both mornings.

2026-08-14 • via Nuitee
P
Pamela • couple • gb
6
OK for what we needed
Pros:

Location was good for our purposes

Cons:

Breakfast could have been better - staff not really interested in complaints - like cold food.
Room - cleaning could have been better.
Bar unmanned at times

2026-08-13 • via Nuitee
M
Marina Livingstone • couple • gb
6
It worked as we were attending a wedding locally and we didn't spend much time in the hotel.
Pros:

The staff, particularly Megan, were friendly and attentive

Cons:

The hotel is tired and needs upgrading. The toilets on the ground floor are long overdue an upgrade. The bedrooms are also in need of an upgrade but the beds were comfortable and the room was clean.

2026-08-12 • via Nuitee
K
Kevin • solo_traveller • gb
5
Nice but wouldn’t likely stay again anytime soon.
Pros:

Clean and friendly

Cons:

Definitely needs a refurb in rooms, walk in showers etc. Felt the price of drink was over the top. Put us off drinking and eating there.

2026-08-11 • via Nuitee
C
Carol • solo_traveller • gb
10
2026-08-11 • via Nuitee
A
Amanda • solo_traveller • gb
8
Pros:

Location of the hotel and helpful staff.

Cons:

They had no cheese for the cheese board, and they had run out of my choice of wine. However the meal was really good.

2026-08-11 • via Nuitee
J
John • couple • gb
7
Basic but did job
Pros:

All OK. Nothing special.

Cons:

Nothing bad. A bit dated but OK

2026-08-10 • via Nuitee
C
Carmel • family_with_children • gb
2
Just bad
Pros:

The bed and the staff

Cons:

Breakfast no help serve yourself cold and hard and had to wait just awful

2026-08-10 • via Nuitee
K
Katrina • extended_group • gb
10
Great wee break. Would definitely use this hotel again
Pros:

Lovely hotel very central

2026-08-10 • via Nuitee
W
Walaa • family_with_children • eg
10
2026-08-09 • via Nuitee
A
Angeline • couple • gb
8
Very pleasant, good location, did the job, helpful staff overall
Pros:

Beautiful smell as we entered and nice and clean and tidy. Receptionist was extremely helpful but maybe with such a strong accent could slow it down a bit to be able to process what was being said! Good first impression overall though.

Cons:

Slightly dated but still it was very clean and tidy. The bar manager seemed a bit fed up, like he had the weight of the world on his shoulders. When we have paid good money it’s not what we want to see. We are here for a good time and no matter how much he wants to relay to us he is fed up, we can’t actually do anything about it. We have paid decent money to stay and therefore can’t help how the company runs it from then on. The young ones on the bar and in restaurant were very polite and helpful. Room (privilege) was spacious. Comfy bed, two pillows each!

2026-08-09 • via Nuitee
Y
Yvonne • solo_traveller • gb
1
I was uncomfortable staying at the hotel. The room was rough - and smelled of smoking.
Pros:

Staff were very friendly and helpful

Cons:

Property was very run down.

2026-08-08 • via Nuitee
T
Tracy • family_with_children • gb
8
We had a lovely stay and will be back again
Pros:

I went with my granddaughter and she loved it, all the staff took the time to speak to her and make us feel comfortable

2026-08-08 • via Nuitee
G
Gillian • extended_group • gb
10
Enjoyed my stay would return.
Pros:

Location very good for all amenities beach shops bus station and restaurants
Staff very helpful got to leave out luggage in a locked cupboard. Great view from my room the privilege double room.

2026-08-07 • via Nuitee
R
Robert • couple • gb
5
Pros:

Location

Cons:

Grubby. Needs an upgrade

2026-08-06 • via Nuitee