Carlton Hotel

Hotels
•
Preferred
8 (65 reviews)
Rue Pierre Stibbe Anosy, Antananarivo, 101 , Antananarivo , MG
261-20-2226060

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Facilities

Arcade/game room
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Casino
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent, friendly and helpful staff
Prime central location with lake views
Spacious, comfortable rooms and beds
Good breakfast and overall food quality
Multiple dining options and a large pool
Cons:
Unreliable/patchy Wi‑Fi
Some dated bathrooms/infrastructure
Concerns about pool cleanliness
Main restaurant not always open for dinner
Average soundproofing

Categories

Cleanliness
7
Rooms generally reported as tidy and the state of rooms praised, but guests flagged the pool as not well cleaned and occasional minor upkeep issues.
Service
9.5
Repeatedly praised: staff described as excellent, very kind, helpful, prévenant and professional; several mentions of outstanding personnel service.
Location
9
Consistently highlighted as a major plus — central, facing the lake, close to town and free of traffic congestion; excellent views.
Room Quality
8.5
Rooms described as spacious and comfortable with good beds and nice bathrooms, though some comments note dated bathroom fittings in parts of the hotel.
Amenities
7
Strong offerings (large pool, tea lounge, multiple dining outlets) but some amenities undercut by issues: pool cleanliness concerns and the main restaurant not always open.
Value for Money
8.5
Guests mention good rapport qualité/prix and generally positive impressions of the cost vs. experience.
Food and Beverage
7
Breakfast and some dishes received praise (breakfast cooked by staff noted as excellent), but dining options are limited at times (main restaurant closed in evenings), leading to mixed impressions.
Overall Experience
7.5
Overall very positive experiences reported (several 'excellent' or 'exceptionnel' reviews and repeat-stay intent), tempered by serviceable negatives (wifi, dated areas, pool cleanliness) that moderate the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-28 22:25

Property Description

Welcome to Carlton Hotel, where luxury and entertainment come together in the heart of Antananarivo.

Exciting Entertainment Options
Test your luck at our on-site casino, or enjoy vibrant nights out at our nightclub. Don’t forget to unwind at the health club, ensuring you’re refreshed and ready for fun.

Culinary Delights
Savor delectable dishes at Cafe Charly or indulge in 24-hour room service. Our poolside bar offers refreshing drinks, and snacks are never far away with our coffee shop/cafe.

Comfort & Convenience
With 171 elegantly designed rooms equipped with modern amenities, including minibars and complimentary WiFi, your comfort is our priority. Our hotel also features a business center and extensive event space, making it ideal for both leisure and meetings.

Book your unforgettable stay at Carlton Hotel today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TNR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8
Based on 65 reviews
Cleanliness: 7
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 7.5
D
Danny • solo_traveller • mg
5
Monotone
Pros:

Sa situation géographique

Cons:

Pas de restaurant uniquement la brasserie

2026-05-20 • via Nuitee
D
daniel • solo_traveller • fr
8
Hotel un peu daté mais bien situé pratique et confortatrès belles vues ,
Pros:

Emplacement proche du centre ville
Vue magnifique sur le lac Anosy et le palais de la Reine
Amabilité du personnel
Literie très Confortable

Cons:

Les infrastructures sont bien entretenues mais anciennes (salle de bain datée)
Le wifi est capricieux dans la chambre
La piscine est immense mais ne semble pas bien nettoyée

2026-05-03 • via Nuitee
M
micheline • couple • fr
8
2026-04-30 • via Nuitee
A
Abdesselem • couple • fr
9
Très bien
Pros:

Chambre confortable, personnel excellent, bien situé en face du lac.

2026-04-21 • via Nuitee
M
micheline • couple • fr
8
Parfait
Pros:

L emplacement et la gentillesse de personnelle

2026-04-19 • via Nuitee
F
frederic • solo_traveller • fr
9
On reviendra
Pros:

La gentillesse de TOUT le personnel. Le restaurant. L’état de la chambre. L’eau chaude. La Clim.

Cons:

Ras

2026-03-19 • via Nuitee
I
Issoufaly • couple • fr
10
Excellent
Pros:

L'emplacement
Salon de thé
Pas d'embouteillage pour aller au centre ville

Cons:

Finalement nous avons tout apprécié !

2026-03-11 • via Nuitee
F
Francis • extended_group • fr
9
Pros:

Bel hôtel . Une valeur sûre à Tana . Chambre vaste , belle salle de bains , belle vue . Hôtel très agréable avec très belle piscine et plusieurs restaurants. Bonne cuisine , petit déjeuner correct , très bon rapport qualité prix. Personnel hyper agréable , prévenant , souriant

Cons:

Insonorisation moyenne

2026-02-28 • via Nuitee
S
SERGE • couple • mg
8
2026-02-12 • via Nuitee
N
Nandagopal • solo_traveller • in
10
2026-02-08 • via Nuitee
M
Mark Whirlwind Green • couple • us
5
Great Location in Tana
Pros:

Staff were fantastic, helpful, and kind. The restaurant is not open except in the morning for a limited breakfast (cooked by the staff, which was excellent). For dinner we had to eat in the small bistro or the small coffee shop.

Cons:

I never understand why a hotel that is claims five star status can't provide a working wifi. The staff tried to help and they worked hard but none of my mac devices (4 in total) ever worked well consistently anywhere in the hotel.

2026-01-22 • via Nuitee
F
fartoukh • solo_traveller • ch
10
2026-01-15 • via Nuitee
J
Jean Marc • family_with_children • be
10
2026-01-02 • via Nuitee
I
Islamidine • couple • yt
10
Exceptionnel.
Pros:

Absolument tout.
Mention spéciale aux personnels de l’établissement ❤️.

Cons:

Le séjour trop court.

2026-01-02 • via Nuitee
A
Antonia • solo_traveller • it
10
Ottimo albergo
Pros:

Ottimo albergo bella zona

Cons:

La zona la stanza hotel e il personale gentile

2025-12-25 • via Nuitee
A
Adicatou-Laï • solo_traveller • sn
8
j'ai bien apprecié
Pros:

pas pris

Cons:

NA

2025-12-19 • via Nuitee
A
Alan • solo_traveller • mu
5
2025-12-17 • via Nuitee
S
Shazad • couple • re
8
superbe !
Pros:

tout parfait !

2025-11-17 • via Nuitee
A
andria • couple • mg
6
2025-10-28 • via Nuitee
X
Xin • solo_traveller • us
8
2025-10-27 • via Nuitee