INNSiDE by Meliá Costablanca

Hotels
Innside by Melia
8.5 (1578 reviews)
Avenida Alcoy, 14 , Benidorm , es

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Room size complaints
Staff language barrier

Categories

Cleanliness
7.83
Mixed reviews about cleanliness, with issues noted in bathrooms and carpets.
Service
9.3
Staff were particularly noted as friendly and helpful, with positive comments about certain employees.
Location
9.34
Great location, central to everything and near the promenade.
Room Quality
7.79
Some complaints about room size and initial odors, but generally acceptable.
Amenities
8.32
Amenities were adequate, but some guests found them lacking, such as no tea/coffee making facilities.
Value for Money
7.78
Feedback suggests that some felt the price did not match the quality.
Food and Beverage
8.83
Positive comments on food quality, particularly breakfast.
Overall Experience
8.8
Despite some issues, the overall sentiment is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:44

Property Description

Beachfront Luxury

Luxurious Amenities
The INNSiDE by Meliá Costablanca offers air-conditioned rooms with satellite TV, private balconies, and Mediterranean views. Enjoy the outdoor pool, buffet-style restaurant, lounge bar with live entertainment, and free WiFi throughout the property.

Convenient Services
Benefit from a 24-hour reception, tour desk for car rentals, and on-site parking for a supplement. The hotel's proximity to bars, discos, and Terra Mítica Theme Park ensures a vibrant stay in Benidorm.

Unwind in Style
Relax in elegantly decorated rooms with minibars, work desks, and safes for added security. Don't miss the chance to experience the perfect blend of comfort and entertainment at INNSiDE by Meliá Costablanca - Adults recommended.

Important information:

Please note that parking places are limited.

Please note that guests must present the credit card used to make the reservation on arrival.

The hotel considers adults to be aged over 16 years old.

When booking more than 9 rooms, different policies and additional supplements may apply.

The hotel offers full board: Lunch is served at the table and drinks are not included.

The pool will remain closed for maintenance and cleaning work on the following dates 01/13/2025 to 01/27/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1578 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.8
C
Claudia couple gb
10
2026-05-16 via Nuitee
F
Francesca solo_traveller it
7
2026-05-14 via Nuitee
S
Shaun extended_group gb
10
2026-05-13 via Nuitee
A
alex solo_traveller gb
8
Pros:

Good clean hotel with very friendly staff

Cons:

It was very basic room. No kettle or tea or coffee. Wouldn't say it was 4 stars

2026-05-13 via Nuitee
K
Kelly solo_traveller gb
5
Pros:

Location

Cons:

Very noisy rooms
Very poor food
No drinks what so ever with evening meal
No smart TV

2026-05-13 via Nuitee
6
6112pa Couples Heywood, Rochdale, Greater Manchester, England
8
Perfect location
Pros:

Stayed in February for 4 nights. This was our first time to Benidorm. Takes a little adjustment in a positive way. The hotel is located on the beach. The coach drop off a few minutes walk away. We had a case it wasn’t an issue. The room was comfortable and clean as was the bathroom. The room had no balcony, be aware when you’re booking if you want a balcony. The breakfast was superb. We’ll be back in the low season and I’ll use this hotel again

2026-05-12 via Tripadvisor
K
kay extended_group es
10
Good 4* Hotel in one of the best locations in Benidorm.
Pros:

Location excellent. Food breakfast & Dinner superb. Poolside service excellent. All staff excellent. Rooms good it ticker all of our boxes. We would certainly return.

Cons:

The only issue we had was when trying to locate the entrance to the hotel car park. Detailed instructions need to be supplied at the time of booking to all guests arriving by car. If no spaces are available it is very difficult to find a place to park.

2026-05-12 via Nuitee
M
Matthew couple gb
10
Pros:

Location great

2026-05-12 via Nuitee
I
Isidore couple fr
10
2026-05-12 via Nuitee
I
Isidore couple fr
10
Pros:

Tout est super

Cons:

Rien

2026-05-11 via Nuitee
V
Vikrant couple es
8
2026-05-08 via Nuitee
T
T948EBkaym Family
10
Stay in Benidorm innside costa blanca
Pros:

Well positioned hotel right on beach and central for shops,bars and restaurants. Seafront room is recommended lovely listening to the waves at night. Food was excellent great choice, staff were very helpful and friendly, I rented a mobility scooter and it was parked at back of hotel with easy access. Would certainly return.

2026-05-07 via Tripadvisor
J
jennifercW3563YJ Couples
10
Lovely hotel
Pros:

Just back home from a week in this lovely hotel. It was my first time visiting benidorm and I can honestly say I loved it. This hotel is located right on the levante beach front and the views are spectacular. We were in a premimem front facing room and I loved waking up and sitting on the balcony looking over the beach. The room was spacious and very clean with a free complementary mini bar which was topped up if used. The only issue I had was I felt there was a sewage smell from the shower drain that was there everyday but it didnt spoil our holiday. We didnt use the pool facilities as the beach was literally 10 steps away. Being on the levante beach front does come with some noise especially at night when people are coming back from bars at 4am. We went bed and breakfast and only used breakfast once as i didnt particularly like the food. Great selection of foods though especially fruit. The staff were so friendly and helpful and what made my holiday at this hotel was the staff surprised me with a bottle of cava delivered to my room on my birthday with the staff singing to me. It was such a surprise . Id definitely come back here such a good location, minutes walk from the old town and 3 streets back from the strip so you dont hear any noise or commotion from there at all.

2026-05-06 via Tripadvisor
R
Robin solo_traveller gb
5
Average facilities for expensive prices
Pros:

Location and staff

Cons:

Very tired and dated bedroom and bathroom. Aircon was hardly cold and we were told it is because the system is old.

2026-05-06 via Nuitee
N
Nikolay couple bg
10
2026-05-06 via Nuitee
M
Mary solo_traveller gb
10
Great stay!
Pros:

Disability room was on 5th floor. Very good. Fabulous being able to self propel onto balcony no door lip to fight with

Cons:

Breakfast wasnt hot. One thing to point out. Disability room was very good but people in wheelchairs struggle to self propel on carpet

2026-05-06 via Nuitee
M
margarethN8977EB Couples Paisley, Renfrewshire, Scotland
8
Lovely comfortable stay
Pros:

Great location on Levante beach front. The hotel is immaculate, rooms are very comfortable and the staff are very friendly. We spent 4 nights half board and the breakfast choice was great, dinner was a bit hit and miss but we always found something we enjoyed.
Wine at the hotel was very reasonable given the location. Pool although not huge was adequate and only a few feet away from the beautiful beach.
Overall we had a lovely stay here and wouldn't hesitate to return.

2026-05-05 via Tripadvisor
J
Jeanette extended_group gb
10
Great hotel on the beach and everything to hand.
Pros:

Everything

Cons:

Nothing

2026-05-05 via Nuitee
V
VICENT solo_traveller es
8
2026-05-05 via Nuitee
M
Marysse couple be
8
Mooi hotel op top locatie.
Pros:

Ontbijt was uitgebreid en lekker, locatie was top.

Cons:

Misschien het zwembad, wat verouderd.

2026-05-04 via Nuitee