DoubleTree by Hilton Bristol City Centre

Hotels
Doubletree by Hilton
8.3 (3679 reviews)
Redcliffe Way , Bristol , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice room layout
Cons:
Serious cleanliness issues
Room temperature concerns
Limited breakfast variety

Categories

Cleanliness
4.01
Multiple reviews indicate serious hygiene failures, including unclean towels marked with human waste.
Service
8.98
Staff were reported as friendly and accommodating, although there were lapses in response to serious issues.
Location
10
Central location is frequently praised, offering easy access to city attractions.
Room Quality
8.47
Some reports of uncomfortable temperature and wear on mattresses; however, rooms were generally well laid out.
Amenities
8.8
Basic amenities mentioned, with some dissatisfaction around soap quality; better options recommended.
Value for Money
9.16
Good pricing noted against the city's central location, though some amenities could be improved.
Food and Beverage
8.01
Breakfast was noted as acceptable but lacking variety; the quality did not meet expectations for the tier.
Overall Experience
8.99
Overall stay satisfactory despite serious cleanliness issues; staff responsiveness mitigated some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Modern En-Suite Rooms with Amenities
The 4-star hotel near Temple Meads Rail Station features contemporary en-suite rooms with flat-screen TVs, rainfall showers, and complimentary toiletries.

Unique Dining Experience
Guests can dine at the hotel's restaurant located in a 17th-century glass-blowing kiln, offering a mix of hot and cold food. Room service is available 24/7, and a delicious cooked breakfast is served each morning.

Convenient Location and Facilities
Situated close to Bristol's city center, the hotel provides easy access to popular attractions like Cabot Circus and Bristol Zoo. With a fitness center, health club, and 12 meeting rooms, the hotel caters to both leisure and business travelers.

Book now to experience a blend of modern comfort and historic charm at DoubleTree by Hilton Bristol City Centre!

Important information:

The credit card used for booking must be presented at reception upon arrival. A credit card imprint will be required by the hotel at check-in, as security for any extra features taken during your stay. Unfortunately, we no longer accept cash payments. When using satellite navigation systems, please use the postcode BS1 6NL The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel. Guests should contact the hotel using the details on the booking confirmation to confirm whether an extra bed is available. Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3679 reviews
Cleanliness: 4.01
Service: 8.98
Location: 10
Room Quality: 8.47
Amenities: 8.8
Value for Money: 9.16
Food and Beverage: 8.01
Overall Experience: 8.99
S
Susanna solo_traveller it
9
2026-08-15 via Nuitee
A
Alessia solo_traveller gb
7
Pros:

We enjoyed the breakfast for the variety and for accommodating my special needs. The room was cool and modern

Cons:

The cleaner came into the room twice on the last night. The first time was at 8:20am and we had just woken up. The pillows were not very comfortable

2026-08-15 via Nuitee
N
Newton solo_traveller gb
10
Pros:

It is always a pleasant and convenient place to stay when I am visiting Bristol.

Cons:

Having to leave. 😁

Actually, in all seriousness, a lot of the plug sockets in the room did not work.

2026-08-15 via Nuitee
G
George solo_traveller gb
9
Great Hotel.
Pros:

Always stay here when we go to Bristol to see a gig as its near the Fleece. Rooms are always clean & staff friendly. Plus the cookies they give you when you check in are lovely.

Cons:

Always book breakfast and normally its great, always have cereal then a cooked breakfast but didn't this morning. Normally they have cornflakes or rice crispys as well as bran flakes, muesli but this morning it was bran flakes, muesli & granola none of which i like or my husband. So please can you go back to have a normal cereal alternative too please for people who don't eat bird seed or nutritionally.

2026-08-14 via Nuitee
K
Knut couple de
7
Alles gut!
Pros:

Zimmer war top! Gut ausgestattet.

Cons:

Frühstück - 30 GBP pro Person per Tag ist viel zu teuer!

2026-08-14 via Nuitee
J
Josh Hirst solo_traveller gb
10
2026-08-14 via Nuitee
D
Dorothy solo_traveller gb
10
Great location, excellent facilities and very friendly, pleasant staff
Pros:

5 mins from the train station and a short walk to the city centre, the airport bus stop is right outside!

Cons:

N/A

2026-08-14 via Nuitee
L
Linell couple us
6
2026-08-13 via Nuitee
L
Louise couple gb
9
Clean, comfy and convenient
Pros:

It was a really convenient location very close to harbourside, clean and tidy, friendly staff, comfy room. Bathroom modern and good shower with lots of nice toiletries provided. Parking available outside. Free warm cookie on arrival was delicious! Quiet room and we would stay here again.

Cons:

There’s lots of parking available on site, however we turned up at 7pm Friday evening and there were no spaces left, so we had to park over the road and move over the next day when we saw a space. However it was the Balloon Fiesta weekend so I imagine it is normally okay to find a space!

Also we had a lovely church view room, however the window wasn’t very clean so the view wasn’t very clear and ruined a little.

2026-08-13 via Nuitee
G
Graham couple gb
8
Pros:

room was very comfortable and breakfast very good

2026-08-13 via Nuitee
P
Paul couple gb
8
2026-08-12 via Nuitee
K
Kelly extended_group gb
7
Very good
Pros:

The hotel staff were very nice, polite and helpful. The room bathroom was nice and it was nice to have tea and coffee. The hotel was clean and the bar was nice with a good range of drinks and snacks. The hotel location was really good

Cons:

The pillows were very soft and not very supportive for my neck.

2026-08-12 via Nuitee
S
steve couple gb
9
Pros:

We liked the hotel and it’s location.

Cons:

There wasn’t a toilet brush in the bathroom and the flush was poor.

2026-08-12 via Nuitee
J
julie couple fr
10
2026-08-11 via Nuitee
L
Lucy extended_group gb
9
2026-08-11 via Nuitee
R
Ray family_with_children ie
9
Welcoming hotel in a great location for a short stay.
Pros:

The rooms are a good size and we stayed during a heatwave and the AC was perfect at keeping the room cool.
The breakfast selection is excellent. We ate in the bar and enjoyed the selection available.
The staff were friendly, attentive and helpful.

Cons:

There are two lifts and one was out of action for the 4 nights we stayed. It's a busy hotel, so it means waiting on the lift for longer than you would expect. I'm sure Doubletree Hilton would agree that guests in a hotel of this size and rating wouldn't expect half the lifts to be unusable for that length of time.

2026-08-11 via Nuitee
D
Donna couple gb
9
Welcoming, comfortable, good location.
Pros:

Warm welcome by the staff who we had a bit of banter with. Location was great for our needs. Breakfast was good and room was comfortable with everything we needed.

2026-08-11 via Nuitee
S
Sarah couple gb
9
2026-08-10 via Nuitee
J
Julie couple gb
10
All round really good.
Pros:

Air conditioning and the Bar Area. Lovely and clean and comfy room.

2026-08-10 via Nuitee
S
SVETLANA couple ru
9
Pros:

Хороший отель с просторными номерами. Есть не плохой завтрак, но через дорогу отличный ресторан. Большая парковка.

Cons:

Незащищенный Wi-Fi. После подключения Айфон заблокировал абсолютно все. Невозможно было зайти ни в одно приложение и ни на один сайт.
Пришлось пользоваться мобильным интернетом.

2026-08-10 via Nuitee