DoubleTree by Hilton Bristol City Centre

Hotels
•
Doubletree by Hilton
8.3 (3724 reviews)
Redcliffe Way , Bristol , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice room layout
Cons:
Serious cleanliness issues
Room temperature concerns
Limited breakfast variety

Categories

Cleanliness
4.01
Multiple reviews indicate serious hygiene failures, including unclean towels marked with human waste.
Service
8.98
Staff were reported as friendly and accommodating, although there were lapses in response to serious issues.
Location
10
Central location is frequently praised, offering easy access to city attractions.
Room Quality
8.47
Some reports of uncomfortable temperature and wear on mattresses; however, rooms were generally well laid out.
Amenities
8.8
Basic amenities mentioned, with some dissatisfaction around soap quality; better options recommended.
Value for Money
9.16
Good pricing noted against the city's central location, though some amenities could be improved.
Food and Beverage
8.01
Breakfast was noted as acceptable but lacking variety; the quality did not meet expectations for the tier.
Overall Experience
8.99
Overall stay satisfactory despite serious cleanliness issues; staff responsiveness mitigated some problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Modern En-Suite Rooms with Amenities
The 4-star hotel near Temple Meads Rail Station features contemporary en-suite rooms with flat-screen TVs, rainfall showers, and complimentary toiletries.

Unique Dining Experience
Guests can dine at the hotel's restaurant located in a 17th-century glass-blowing kiln, offering a mix of hot and cold food. Room service is available 24/7, and a delicious cooked breakfast is served each morning.

Convenient Location and Facilities
Situated close to Bristol's city center, the hotel provides easy access to popular attractions like Cabot Circus and Bristol Zoo. With a fitness center, health club, and 12 meeting rooms, the hotel caters to both leisure and business travelers.

Book now to experience a blend of modern comfort and historic charm at DoubleTree by Hilton Bristol City Centre!

Important information:

The credit card used for booking must be presented at reception upon arrival. A credit card imprint will be required by the hotel at check-in, as security for any extra features taken during your stay. Unfortunately, we no longer accept cash payments. When using satellite navigation systems, please use the postcode BS1 6NL The breakfast price shown is a discounted rate for pre-booked breakfasts only. Breakfast will cost more if booked at the hotel. Guests should contact the hotel using the details on the booking confirmation to confirm whether an extra bed is available. Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 3724 reviews
Cleanliness: 4.01
Service: 8.98
Location: 10
Room Quality: 8.47
Amenities: 8.8
Value for Money: 9.16
Food and Beverage: 8.01
Overall Experience: 8.99
T
Thomas • couple • gb
10
Ideal
Pros:

Comfy bed, great location and helpful staff

Cons:

Bath/Shower very slippy.

2026-10-17 • via Nuitee
R
Roger • couple • gb
7
Cons:

Hotel alarm went off during the night twice. No explanation offered until we asked for one. We hope the guest responsible for setting it off in their room was penalised.

2026-10-17 • via Nuitee
G
Gemma • solo_traveller • gb
8
2026-10-16 • via Nuitee
T
Turkan Emine • solo_traveller • tr
5
Fiyat performans güzel
Pros:

Temiz güzeldi

Cons:

Güzeldi

2026-10-15 • via Nuitee
L
Laura • solo_traveller • gb
8
Pros:

Fantastic location, amazing cooking on arrival. Great clean room.

Cons:

A bit pricey considering it's mid October and mid week!

2026-10-15 • via Nuitee
M
mikeymckay02 • solo_traveller • ie
6
my trip to the double tree
Pros:

loved the great customer service I received when I arrived especially seeing how I arrived before I was supposed to, the cookies where a nice touch. room was nice and big shower was amazing

Cons:

The morning coffee machine was very cold i had to drink my coffee first, on the day of check out the cleaners kept knocking on the door to see if i was there even though check out was at 12 they started knocking between 9am and 10am and when i was going to check out asked what room i was in even though i felt they knew what room i just came out of. i felt pushed to leave the hotel

2026-10-15 • via Nuitee
A
Agnes • solo_traveller • gb
10
2026-10-13 • via Nuitee
S
Sabinranjit • solo_traveller • gb
10
Best stay so far
Pros:

All good. I will always try to book here next time Im in Britol. The best one so far in Bristol.
The choices in breakfast were very good. The nespresso machine in the room is one of the good thing. Enough parking and warm hospitality with couple of welcome cookies.

2026-10-13 • via Nuitee
J
Jorge • couple • es
8
Pros:

Cercano a la estación de tren (10 minutos andando) y con el autobús del aeropuerto en la calle del hotel, tanto de ida como de vuelta.
Recepción con una cookie de cortesía; botella de agua y amenities diarios.

Cons:

Paredes finas en las que se oye la conversación de los vecinos

2026-10-13 • via Nuitee
J
jordan • solo_traveller • gb
10
Pros:

staff were friendly and accommodating,
our room was clean and fresh.
easy to park and great access to venues for food, drinks and entertainment.

2026-10-12 • via Nuitee
K
Kellie • extended_group • gb
10
All the rooms looked recently refurbished and were very clean and comfy. The reception team were brilliant especially Al
Pros:

The staff were excellant

Cons:

Car park charges

2026-10-12 • via Nuitee
M
Moreno Andrada • couple • es
9
2026-10-12 • via Nuitee
S
Sarah • solo_traveller • gb
5
Pros:

location and car parking

Cons:

Breakfast expensive and poor
2 fire alarms during the night - i know these things can t be helped but stayed for work and then was worn out for my meetings the next day

2026-10-12 • via Nuitee
C
Cyndee • couple • gb
8
A very nice hotel near the harbourside in Bristol!
2026-10-11 • via Nuitee
C
Christine • solo_traveller • de
6
Pros:

Das Zimmer war ausreichend groß, ruhig und sauber.

Cons:

Im Hotel war es Anfang Oktober ziemlich kalt, was sich mit der Klimaanlage im Zimmer nicht ändern ließ.

2026-10-11 • via Nuitee
G
Gary • extended_group • gb
9
Well located hotel offering good value combined with clean rooms and excellent, friendly staff.
Pros:

Every member of staff we dealt with were excellent, very friendly and helpful. This started with Liam on reception, through to casual discussions with other reception staff members, a very smiley cleaner and the restaurant staff when we went for breakfast (Good value and quality if pre-booked as a guest at £15). The rooms were clean and though not large, perfectly reasonable. The hotel is reasonably well situated with the train station close by and the centre of town walkable if able bodied. We took an Uber one night and it was about £7, so very reasonable. I was worried about parking my over-sized car, and though there were some tight spaces, there were some generous ones too, which I was lucky enough to get. This option was cheaper and in my view, superior to, Premier Inn.

Cons:

We had 4 separate rooms and two of us suffered a little from back ache because of the beds. 2, however, thought they were super comfortable. A question of preference. I also personally don't like a shower over a bath as I feel a little vulnerable getting in and out. Others will appreciate the bath, but mentioned as some will lack mobility and be wary, like me.

2026-10-11 • via Nuitee
B
Barry • couple • gb
9
Great overnight city centre stay
Pros:

Great central location and ideal overnight stay for an evening concert.

Cons:

Car parking is expensive (£20 per night)

2026-10-11 • via Nuitee
C
cecily • couple • gb
10
Best and most comfortable hotel sleep ever at that price.
Pros:

The bed and pillows were excellent. Matching up with any top hotel. The room was of a decent size, v clean and comfortable. Great soundproofing. The staff delightful.

Cons:

The appearance of the hotel from the outside is rather run down and old fashioned, however do not be put off by this.

2026-10-11 • via Nuitee
S
Scott • solo_traveller • gb
8
2026-10-11 • via Nuitee
J
Joachimkkkjyy • solo_traveller • gb
9
2026-10-11 • via Nuitee