The Westin Melbourne

Hotels
•
Westin
9.1 (1767 reviews)
205 Collins Street , Melbourne , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Dated room decor
Limited gym equipment
Some rude service

Categories

Cleanliness
9.4
Most reviews mention clean and spacious rooms.
Service
9.9
Staff are described as friendly and accommodating across multiple reviews.
Location
9.4
Multiple reviewers highlighted the excellent location close to attractions.
Room Quality
8.9
Rooms are generally spacious and comfortable, though some mention dated decor.
Amenities
8.4
Some amenities like the gym equipment and sauna were noted as being lacking.
Value for Money
8.9
Rates seen as high, but the quality provided is considered worth it by most.
Food and Beverage
8.4
Breakfast received praise, but some dissatisfaction was noted regarding coffee options.
Overall Experience
9.5
Overall satisfaction is high with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Luxurious Property in Melbourne CBD
The Westin Melbourne is a luxurious property conveniently located in Melbourne CBD, just minutes away from popular attractions like Federation Square and Bourke Street Mall.

Wellness Centre and Art Collection
Indulge in luxury with the hotel's wellness centre featuring a 20-metre lap pool, bubble pool, sauna, and steam room. Immerse yourself in the art collection displayed throughout the property for a cultural experience.

Dining and Relaxation
Start your day with a buffet breakfast at Allegro Restaurant and unwind in the evening at the lounge bar with a fireplace, offering a selection of meals and special Jing tea. Explore the vibrant neighbourhood filled with shopping and dining options during your stay.

Experience luxury and convenience at The Westin Melbourne - book your stay now!

Important information:

Guests are required to show a photo identification and credit card upon check-in.

Please note that there is a 1.95% charge when you pay with a credit card.

A pre-authorization of AUD 50-100 per night will be required upon arrival including the full accommodations amount.

Please note at-least 1 guest in each room type needs to be 18-years of age or older.

Please note that all special requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1767 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
D
Dayle • couple • au
9
Great city stay
Pros:

Excellent location, great service from all staff, lovely rooms and comfortable beds

Cons:

Nothing

2026-09-19 • via Nuitee
G
Gregory • solo_traveller • au
8
2026-09-19 • via Nuitee
H
Hiroshi • couple • jp
9
エクセレント
Pros:

ロケーション、従業員対応が良い

Cons:

プールの水が冷たい

2026-09-18 • via Nuitee
A
Adam • couple • au
8
2026-09-18 • via Nuitee
S
Susan • couple • au
10
2026-09-18 • via Nuitee
S
Sally • couple • au
9
Excellent
Pros:

Centra and comfortable

Cons:

Nothing

2026-09-17 • via Nuitee
J
Judith • solo_traveller • au
8
Comfortable stay in a classy hotel
Pros:

loved the large modern room. The staff were lovely

Cons:

The room faced the street and at night I found the street noise kept me awake- particularly the trams

2026-09-14 • via Nuitee
B
Brown • extended_group • au
9
2026-09-14 • via Nuitee
J
Judy • solo_traveller • au
5
Cons:

TV doesn't enable guests to see a guide to what is showing on any channel. No subtitles. No turn-down service. Lighting hard to figure out. Room service was forgotten one day.

2026-09-10 • via Nuitee
C
Carmel • couple • au
9
2026-09-07 • via Nuitee
K
Kimberley • couple • au
9
Convenient and comfortable in central melbourne.
Pros:

The mattress was amazing! It was so incredibly comfortable. The location was very central. I was concerned it could be noisy at night but was really surprised how quiet it was. Loved the room and outlook. Bathroom was large and clean. We loved our stay. We will definitely be back.

Cons:

I needed additional power points in the bathroom. Honestly though everything else was perfect.

2026-09-06 • via Nuitee
G
Gaythri • couple • my
4
The doormen were unmotivated, barely even made eye contact or greeted us. I was actually shocked at how
Pros:

The location

Cons:

It was dated and needed updating

2026-09-06 • via Nuitee
M
Mary • solo_traveller • au
10
Pros:

Lovely staff courteous and helpful.

Cons:

Nothing

2026-09-05 • via Nuitee
J
Janine • couple • au
10
Pros:

Excellent location. Spacious room. Friendly staff

2026-09-03 • via Nuitee
E
Elizabeth • couple • au
10
Home away from home
Pros:

Welcoming

Cons:

Nothing

2026-09-01 • via Nuitee
M
McLaglen Family • solo_traveller • au
7
Such a let-down
Pros:

The pillows, bed, and bedding were soft, cosy, and comfy. The bathroom looked lovely, well appointed. Staff downstairs were friendly & attentive.

Cons:

The shower was a letdown.
No slippers in room, when we asked reception they told me they were there. After looking again to be told where to look, THEY'RE NOT THERE. They phoned our room to tell me again to look, then finally agreed to send some up.
We had artificial sweetener asked reception for Sugar and was told we had some ... I explained that there was only artificial sweetener, so they sent up SUGAR still gave us ARTIFICIAL SWEETENER. We went out and bought some.
Power points accessible to bedside tables would be great, not in the middle of nowhere and at the desk.
BOND is yet to be returned 3 days later. The other hotels we stayed with returned upon checkout.
All in all, we would probably not stay again.

2026-08-31 • via Nuitee
R
Ryan • couple • au
9
The Westin is all class. We loved our stay here. Friendly and efficient staff, superb facilities, spacious and clean roo
Pros:

The location is perfect. Staff exceptional, facilities outstanding and very clean.

Cons:

Nothing to report, could not fault our stay.

2026-08-30 • via Nuitee
H
Healy • couple • au
9
2026-08-30 • via Nuitee
J
julie • couple • au
9
Excellent location with lovely facilities. Highly recommend.
Pros:

Loved the heated swimming pool and jacuzzi. Fantastic location right next to theatres and designer shops and public transport. Bed was very comfortable and having booked a twin room enjoyed having two sinks in the bathroom, where shower was able to be turned up very hot. One small bottle of free water. Spent a second night at the Novotel at Melbourne airport and the hotels were chalk and cheese, with the Westin so much nicer, however I had an early flight out so it was convenient.

Cons:

Additional sparkling water complimentary would have been nice or larger bottle of still water.

2026-08-29 • via Nuitee
M
McArdle • couple • au
7
Good but it’s been better in the past
Pros:

Comfort and location

Cons:

Pool too cold to swim in and front desk staff charged me for the whole stay when l had already paid for it through bookings.com. Waited long time for room when hotel not fully booked

2026-08-29 • via Nuitee