The Westin Melbourne

Hotels
Westin
9.1 (1648 reviews)
205 Collins Street , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Dated room decor
Limited gym equipment
Some rude service

Categories

Cleanliness
9.4
Most reviews mention clean and spacious rooms.
Service
9.9
Staff are described as friendly and accommodating across multiple reviews.
Location
9.4
Multiple reviewers highlighted the excellent location close to attractions.
Room Quality
8.9
Rooms are generally spacious and comfortable, though some mention dated decor.
Amenities
8.4
Some amenities like the gym equipment and sauna were noted as being lacking.
Value for Money
8.9
Rates seen as high, but the quality provided is considered worth it by most.
Food and Beverage
8.4
Breakfast received praise, but some dissatisfaction was noted regarding coffee options.
Overall Experience
9.5
Overall satisfaction is high with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Luxurious Property in Melbourne CBD
The Westin Melbourne is a luxurious property conveniently located in Melbourne CBD, just minutes away from popular attractions like Federation Square and Bourke Street Mall.

Wellness Centre and Art Collection
Indulge in luxury with the hotel's wellness centre featuring a 20-metre lap pool, bubble pool, sauna, and steam room. Immerse yourself in the art collection displayed throughout the property for a cultural experience.

Dining and Relaxation
Start your day with a buffet breakfast at Allegro Restaurant and unwind in the evening at the lounge bar with a fireplace, offering a selection of meals and special Jing tea. Explore the vibrant neighbourhood filled with shopping and dining options during your stay.

Experience luxury and convenience at The Westin Melbourne - book your stay now!

Important information:

Guests are required to show a photo identification and credit card upon check-in.

Please note that there is a 1.95% charge when you pay with a credit card.

A pre-authorization of AUD 50-100 per night will be required upon arrival including the full accommodations amount.

Please note at-least 1 guest in each room type needs to be 18-years of age or older.

Please note that all special requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1648 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
K
Kelsi extended_group au
4
Pros:

Lovely property, great location

Cons:

Absolutely awful check in experiences. Rooms weren’t ready over and hour after our designated check in time. We had to follow up multiple times with the front desk including with the front of house manager who said she’d personally check on the status for us. Disappeared and never returned.

2026-06-13 via Nuitee
A
Amrital Chaudhuri family_with_children in
8
2026-06-12 via Nuitee
G
Gillian solo_traveller es
8
Pros:

Accessibility for the city and friendly staff.

Cons:

Most disappointing cheese platter ever!

2026-06-12 via Nuitee
A
Allanah couple au
9
2026-06-09 via Nuitee
A
Aaron couple au
10
2026-06-08 via Nuitee
B
Bronwyn couple au
10
Pros:

Corner suite was great and well layed out. Lots of space and oh my gosh the bed! Heavenly!
Staff attentive and friendly. Good breakfast with a juicer to make your own fresh juice

2026-06-08 via Nuitee
R
Rita couple au
10
2026-06-07 via Nuitee
N
Nick couple au
8
Will be back
Pros:

Size of room for price
Valet crew
Breakfast

Cons:

Bar shut at 11pm on a Saturday night
Room didn’t show on my account

2026-06-04 via Nuitee
M
Maiten couple au
9
2026-06-04 via Nuitee
C
Candice couple au
7
2026-06-04 via Nuitee
E
Ester couple au
10
Highly recommend staying here!
Pros:

The rooms as huge, very comfortable bed and big bathroom. The location was great and the staff were exceptional. The gym and sauna facilities were great too. Highly recommend staying here!

Cons:

Nothing to dislike.

2026-06-02 via Nuitee
G
Gillian couple au
9
Fantastic location & friendly staff …
Pros:

Location

Cons:

Nothing

2026-06-01 via Nuitee
M
Michael couple au
8
2026-05-31 via Nuitee
A
Adrian couple au
9
2026-05-31 via Nuitee
A
Alex solo_traveller au
10
2026-05-30 via Nuitee
J
Joanne couple au
9
Perfect
Pros:

Location facilities and food

Cons:

Wait staff could have been more attentive

2026-05-30 via Nuitee
A
Alison solo_traveller us
8
2026-05-30 via Nuitee
L
Leesa solo_traveller au
7
Pros:

Excellent location. Very clean

Cons:

Beds too small

2026-05-30 via Nuitee
S
Steven couple au
9
2026-05-30 via Nuitee
O
OLS2 solo_traveller sg
7
The staff made the place so pleasant that I would still go back
Pros:

location is great you can walk or catch trams everywhere
Bed was average
The room was very noisy on week end nights

Cons:

The room was barely cleaned or vacumed while I was there it was not dirty but it was certainly dusty

2026-05-29 via Nuitee