The Westin Melbourne

Hotels
Westin
9.1 (1740 reviews)
205 Collins Street , Melbourne , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Dated room decor
Limited gym equipment
Some rude service

Categories

Cleanliness
9.4
Most reviews mention clean and spacious rooms.
Service
9.9
Staff are described as friendly and accommodating across multiple reviews.
Location
9.4
Multiple reviewers highlighted the excellent location close to attractions.
Room Quality
8.9
Rooms are generally spacious and comfortable, though some mention dated decor.
Amenities
8.4
Some amenities like the gym equipment and sauna were noted as being lacking.
Value for Money
8.9
Rates seen as high, but the quality provided is considered worth it by most.
Food and Beverage
8.4
Breakfast received praise, but some dissatisfaction was noted regarding coffee options.
Overall Experience
9.5
Overall satisfaction is high with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Luxurious Property in Melbourne CBD
The Westin Melbourne is a luxurious property conveniently located in Melbourne CBD, just minutes away from popular attractions like Federation Square and Bourke Street Mall.

Wellness Centre and Art Collection
Indulge in luxury with the hotel's wellness centre featuring a 20-metre lap pool, bubble pool, sauna, and steam room. Immerse yourself in the art collection displayed throughout the property for a cultural experience.

Dining and Relaxation
Start your day with a buffet breakfast at Allegro Restaurant and unwind in the evening at the lounge bar with a fireplace, offering a selection of meals and special Jing tea. Explore the vibrant neighbourhood filled with shopping and dining options during your stay.

Experience luxury and convenience at The Westin Melbourne - book your stay now!

Important information:

Guests are required to show a photo identification and credit card upon check-in.

Please note that there is a 1.95% charge when you pay with a credit card.

A pre-authorization of AUD 50-100 per night will be required upon arrival including the full accommodations amount.

Please note at-least 1 guest in each room type needs to be 18-years of age or older.

Please note that all special requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1740 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
J
julie couple au
9
Excellent location with lovely facilities. Highly recommend.
Pros:

Loved the heated swimming pool and jacuzzi. Fantastic location right next to theatres and designer shops and public transport. Bed was very comfortable and having booked a twin room enjoyed having two sinks in the bathroom, where shower was able to be turned up very hot. One small bottle of free water. Spent a second night at the Novotel at Melbourne airport and the hotels were chalk and cheese, with the Westin so much nicer, however I had an early flight out so it was convenient.

Cons:

Additional sparkling water complimentary would have been nice or larger bottle of still water.

2026-08-29 via Nuitee
M
McArdle couple au
7
Good but it’s been better in the past
Pros:

Comfort and location

Cons:

Pool too cold to swim in and front desk staff charged me for the whole stay when l had already paid for it through bookings.com. Waited long time for room when hotel not fully booked

2026-08-29 via Nuitee
S
Samantha extended_group au
10
2026-08-28 via Nuitee
C
Celia solo_traveller au
9
2026-08-28 via Nuitee
A
Adrian couple au
10
Pros:

The bed was so comfortable I had the best sleep

Cons:

Everything was above my expectations

2026-08-27 via Nuitee
M
Melanie couple au
9
Love the Westin, the room size, the location and the service. Still my fav place to stay in the city
Pros:

Large room with all the extras

Cons:

Shower was a little old and tired looking

2026-08-27 via Nuitee
A
Andreu solo_traveller es
10
Pros:

Tot

Cons:

Res

2026-08-27 via Nuitee
S
Sanae couple sg
10
2026-08-25 via Nuitee
C
cherileen couple ph
7
2026-08-25 via Nuitee
C
City solo_traveller jp
1
Cons:

チェックアウト後3日経っても領収書が発行されない

2026-08-24 via Nuitee
T
Tania couple au
9
Lovely
Pros:

Central position, has valet parking, beautiful atmosphere, breakfast magnificent, lovely views.

Cons:

Our check in was 3 pm and we were told the room was getting final inspection it would be another 30 minutes. We sat and waited. Then I checked at 3.30 pm and they said another 5 minutes but it was 3.45 pm when it was ready. Whilst waiting staff serving in the lounge looked bored, didnt come over to ask if we needed anything to drink.

2026-08-23 via Nuitee
C
Chris couple au
10
2026-08-23 via Nuitee
J
john extended_group au
3
Won’t be back to the Westin🥲
Pros:

The location is great

Cons:

I had no aircon for two nights
So hot we could not sleep
Requested a Collins Street frontage room ..weeks ahead
No sorry we couldn’t accommodate your request and no requested room.
Introduced a friend to hotel sorry I did ..
Certainly spoiled our weekend

2026-08-23 via Nuitee
Q
Qlinc couple au
10
Beautiful and relaxing.
Pros:

Close to city beautiful building

Cons:

Na

2026-08-22 via Nuitee
L
Linda solo_traveller au
10
Wonderful as always. Just wish it was longer!
Pros:

It is just lovely

Cons:

Nothing. Loved it all.

2026-08-21 via Nuitee
E
Erwin solo_traveller cl
8
2026-08-20 via Nuitee
C
Cherie couple au
9
2026-08-20 via Nuitee
P
Paul couple au
9
2026-08-20 via Nuitee
J
Jeremy couple hk
3
No VFM underwhelming and will not be returning
Pros:

Location of hotel

Cons:

On arrival assigned room was not fully functional in room safe broken in room telephone not operational turned out to be un plugged.
After some time was assigned another room no water no bathroom amenities
These maybe small issues but world travellers on the move do not always pack shaving dental accessories knowing that staying in branded high end properties these are complimentary
Room compliance and operating standard is a housekeeping accountability again expected for a property of the level
For 500.0 dollars per night expect everything to be on point no staff shortages glitches system errors

2026-08-19 via Nuitee
D
Donna couple au
9
Perfect place to stay when you have show tickets!
Pros:

Great central location

Cons:

Everything was great

2026-08-18 via Nuitee