HOTEL illuster - Urban & Local

Hotels
8.7 (1013 reviews)
Zürichstrasse 14 , Uster , CH

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.38
Some reviews mentioned cleanliness issues such as a bad smell and the cleanliness level not up to par, affecting the overall sentiment.
Service
8.95
Multiple positive mentions of friendly and helpful staff, contributing to a favorable view of service.
Location
9.09
The location was often noted as perfect, very central, and convenient for access to transport and amenities.
Room Quality
8.64
Most reviews praised the room's comfort and cleanliness, although a few complaints about noise and issues with the bed were noted.
Amenities
8.47
Amenities including the garage and breakfast received positive feedback, though some technical issues were highlighted.
Value for Money
8.53
General consensus that the hotel offers good value, though it is considered a bit pricey for some.
Food and Beverage
8.78
Breakfast mentioned positively with varied options; however, one comment about the quality of a specific item was noted.
Overall Experience
8.75
Overall sentiment is very positive with many guests stating they would return, highlighting a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:52

Property Description

Central Location and Convenience
HOTEL Illuster - Urban & Local is conveniently located in Uster, only 150 meters from the train station, making it the perfect choice for travelers looking for easy access to transportation and nearby attractions.

Comfortable Rooms with Scenic Views
Each room at the Illuster offers a cozy retreat with modern amenities including a private bathroom, flat-screen TV, and picturesque views of the surrounding mountains. Upgrade to a room with a balcony and minibar for added luxury during your stay.

Complimentary Breakfast and Gym Access
Start your day with a delicious breakfast buffet at the hotel and grab a snack at the on-site bar. Guests also have free entry to a nearby gym, ensuring a well-rounded stay that caters to both relaxation and fitness needs.

Experience the best of Uster at HOTEL Illuster - Urban & Local. Book now for a memorable stay!

Important information:

Guests arriving outside the official check-in time are kindly asked to contact the property in advance in order to arrange the check-in. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 1013 reviews
Cleanliness: 8.38
Service: 8.95
Location: 9.09
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 8.75
R
Rexhepi • couple • ch
10
2026-10-17 • via Nuitee
S
Stefan • solo_traveller • de
9
...ein Aufenthalt der rundum perfekt vom Personal gestaltet wird! 👍👍👍👍
Pros:

...ein perfektes Hotel für die Geschäftsreise! Zentrale und ruhige Lage mit bester kostenpflichtiger Garage. Ein überaus reichhaltiges Frühstücksbuffet ab 6:30Uhr.

2026-10-16 • via Nuitee
S
Stéphanie • family_with_children • ch
8
Pros:

La superficie de la chambre avec le balcon. La place de parking sous-terrain à seulement 9.-/jour.

2026-10-15 • via Nuitee
P
Pedro • couple • pt
7
2026-10-12 • via Nuitee
G
Guillaume • family_with_children • ch
10
A wonderful, family-friendly stay with excellent service and a great location.
Pros:

We had a wonderful family stay! The service was excellent, the room was very comfortable, and the breakfast buffet was absolutely delicious, with plenty of choice.

The staff were especially kind and welcoming towards our children, which we really appreciated. The parking is very convenient, and the hotel is also ideally located close to the shopping centre and the railway station.

A very pleasant experience overall — we would happily stay here again and would definitely recommend it!

2026-10-12 • via Nuitee
I
Isaura • solo_traveller • ch
6
2026-10-11 • via Nuitee
M
Marja • couple • ch
9
sehr schön und erholsam.
Pros:

Die Geschäfte sind ganz in der Nähe und es gibt viele Möglichkeiten, etwas zu unternehmen. Das Personal ist sehr aufmerksam und die Zimmer sind sehr sauber. Ich kann es zu 100 % weiterempfehlen! Das Frühstück ist sehr abwechslungsreich und sehr lecker. Es hat mir richtig gut geschmeckt!

Cons:

Mir hat alles gefallen. Es gibt wirklich nichts zu beanstanden. Ich kann es zu 100 % weiterempfehlen!

2026-10-10 • via Nuitee
A
A.M. • solo_traveller • ch
8
2026-10-10 • via Nuitee
S
Suzanne • extended_group • it
10
2026-10-08 • via Nuitee
M
Monika • couple • ch
9
2026-10-08 • via Nuitee
M
Murat • solo_traveller • ch
8
2026-10-08 • via Nuitee
J
Jonas • extended_group • ch
10
Wir würden sofort wiederkommen.
Pros:

Die Lage ist top, das Zimmer hat alles was es braucht und das Frühstück war hervorragend nach einem langen Abend.

2026-10-07 • via Nuitee
A
Alex • solo_traveller • ro
10
2026-10-07 • via Nuitee
F
Farangis • couple • ch
8
2026-10-07 • via Nuitee
S
Stefan • couple • ch
8
2026-09-19 • via Nuitee
P
Pia • solo_traveller • ch
9
2026-09-19 • via Nuitee
S
Susanne • solo_traveller • de
9
2026-09-19 • via Nuitee
A
Alexandrine • family_with_children • ch
10
2026-09-19 • via Nuitee
U
UWE • couple • de
10
Prima Hotel mit super Lage und Frühstück
Pros:

Sehr gutes Früstück und prima Lage

Cons:

Alles ok

2026-09-18 • via Nuitee
W
Widmer • couple • ch
6
2026-09-17 • via Nuitee