Rydges Esplanade Resort Cairns

Hotels
Rydges
7.7 (2266 reviews)
209-217 Abbott Street , Cairns , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Staff
Breakfast
Spacious Rooms
Cons:
Cleanliness Issues
Service Delays
Room Quality Issues
Value for Money Concerns

Categories

Cleanliness
5.7
Multiple mentions of poor cleanliness, including dirty toilets and unclean pool area.
Service
9.2
Helpful and friendly staff mentioned positively, despite some service issues.
Location
8.7
Location praised for being central and close to attractions.
Room Quality
7.2
Rooms were spacious, but issues like lack of drawers and dirty conditions present.
Amenities
7.7
Amenities generally acceptable, but some not well maintained or lacking.
Value for Money
6.7
Guests felt there were better options for the price, highlighting mixed value.
Food and Beverage
8.2
Complimentary breakfast and happy hour cocktails were enjoyed by guests.
Overall Experience
8.2
Guests expressed mixed feelings, with highlights on some aspects but many disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:54

Property Description

Stunning Views and Luxury Amenities

Unwind in Style: Enjoy breathtaking views of the Coral Sea from your private balcony, with a choice of city, mountain, or ocean vistas.

Ultimate Relaxation: Dive into one of the 3 swimming pools or challenge your partner to a game of tennis on one of the 2 courts. Afterward, rejuvenate in the outdoor heated jacuzzi surrounded by lush tropical gardens.

Culinary Delights: Indulge in award-winning dining at Coral Hedge Brasserie, offering a range of delectable dishes. With 24-hour room service, you can satisfy your cravings anytime during your stay.

Experience luxury and relaxation at Rydges Esplanade Resort Cairns. Book your stay now for an unforgettable tropical getaway.

Important information:

Please note that there is a 1.50% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

7.7
Based on 2266 reviews
Cleanliness: 5.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 8.2
M
Mandii solo_traveller au
7
2026-07-04 via Nuitee
S
STEPHANIE family_with_children fr
5
Pros:

Pour le tarif je m attendais a un service un peu plus adapte. Il manquait des serviettes, un lit double etait avec les ressorts nous avons demandé un sur matelas. Moquette sale beaucoup dd poussiere, terrain de tennis exterieur plein d eau glissant, le mayeriel tennis vetuste.

Cons:

Lit inconfortable
Machine à laver payante
Moquette sale

2026-07-04 via Nuitee
B
Baptiste couple au
9
2026-07-04 via Nuitee
F
Fuda couple au
1
Disappointed and Disgusted please call 0425834361 for more information
Pros:

Disgusting treatment from Staff we needed accommodation for family crisis having breakfast with wife and uncle her father was passing away she wasn’t hungry didn’t want breakfast the staff member sat us right down next to her desk as if we were trying to get a free breakfast Absolutely disgusting behaviour and we will be making an official complaint

Cons:

Staff training

2026-07-03 via Nuitee
C
Cathy solo_traveller au
9
2026-07-03 via Nuitee
G
Graeme couple au
9
Lovely staff, great location
Pros:

Location

Cons:

Pool area / decking needs a spruce up

2026-07-03 via Nuitee
B
BABU family_with_children au
10
Pros:

Customer relationship and overall facility. We getting what we’re paying for. Exceptionally Manager Akhil was helpful and he always kept professionalism in his job. Overall all the staff were very friendly and helpful. Stay was very comfortable.

Cons:

Nothing

2026-07-03 via Nuitee
D
daniel solo_traveller au
8
Cons:

No smart TV

2026-07-03 via Nuitee
J
Jason couple nz
9
Ideal short stay
Pros:

Great location across the road for the esplanade where it’s an easy walk to shops and dining.
Good pool to relax around. Comfortable bed.

2026-07-03 via Nuitee
E
Ellen solo_traveller us
10
2026-07-02 via Nuitee
K
Katrina family_with_children au
10
Pros:

Really helpful with booking. We had a Kenworth prime mover and they let us park in the driveway. Super clean and tidy

2026-07-02 via Nuitee
K
Karen couple au
8
2026-07-02 via Nuitee
C
Craig solo_traveller au
7
2026-07-01 via Nuitee
V
Valluripalli family_with_children au
4
Pros:

Disappointing location and room vibe

2026-07-01 via Nuitee
N
Naomi family_with_children au
6
Cons:

Building and amenities feel a little dated. But comfortable and clean rooms.

2026-07-01 via Nuitee
M
Michelle couple au
8
2026-07-01 via Nuitee
N
Naomi solo_traveller au
9
2026-07-01 via Nuitee
P
Philip couple au
6
2026-07-01 via Nuitee
J
Jay solo_traveller au
8
Pros:

The hotel staff were helpful, and the rooms were big and clean

Cons:

Nothing.

2026-06-30 via Nuitee
S
Stolls couple au
7
2026-06-30 via Nuitee