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Charming Country House Hotel with Serene Environment
Beautiful Gardens and Excellent Facilities
The Stone House Hotel offers beautiful gardens with an attractive patio area, providing a peaceful retreat for guests. Enjoy the excellent guest facilities including an on-site restaurant with original fireplaces, a cozy lounge bar, indoor swimming pool, sauna, and gym.
High-Quality Service and Family-Friendly Atmosphere
Experience top-notch service and a welcoming atmosphere, whether you're visiting for business or leisure. The Stone House Hotel ensures a refreshing stay with a focus on guest satisfaction. Families are well-catered for with the availability of baby cots and children's meals.
Book your stay at the Stone House Hotel for a delightful and memorable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Free public parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 5 years old and over stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Reception was a bit odd not very welcoming. The lady was nice but its seemed a bit of a jumble. The room was spacious and clean , the bed was too soft but every one prefers different mattresses so cant be helped. The noise from above was atrocious, and constant. The floors were creaking so loudly I couldnt sleep properly. The breakfast was ample. The pool was nice and the changing rooms clean. I dont think the stay was worth over£400, . I think the hotel is a little tired looking and could do with some redecoration, but on the whole it was pleasant and could be quite luxurious if a few changes were made. I probably would stay again, if the need arose.
The food in the hotel is generally excellent, especially from the Saffron Indian menu - quite a limited offering, but every dish I have tried has been delicious
The one complaint I have is that, at breakfast, the scrambled eggs are virtually inedible. It is obvious that they have been cooked in a microwave, because they come out in a hard lump with little air pockets in the middle.
But if that is the only thing I can fault, then the hotel is doing pretty well!
Location
Not comfortable
Felt uncomfortable
The food was of good quality. Had indian was superb. Breakfast was good, but had to ask for tea, staff were cleaning tables, think should be looking after guests who are eating first.
Lack of pastries.
The room was too hot, had a fan and unit had to put on whilst out and when sleeping had window open as well, would be unbearable if 28 to 30 degrees.
Staff a bit slow, had to ring bells still no answer.
Nice hotel - all the staff were very friendly and a good selection of meal options and drinks.
The room could do with a good clean!
Well positioned, excellent public rooms with character and a great restaurant.
Location, breakfast staff
Close to wedding location
- Staff member ‘Paul’ claimed that deposit would need to be deducted twice. Once on booking.com and at venue. This was not confirmed by booking.com prior.
- Staff attempted to overcharge £20 for early check-in while on the booking.com website this stated £10.
- complaints from other guests included being asked to relocate to another hotel on date of check-in as they had overbooked guests. Guest had booked two years in advance.
- Room was not adequately cleaned and an empty fruit juice bottle was found on the floor in room.
The restaurant (Indian and English food) is excellent
Breakfast was plentiful, room very clean & comfortable.
No dislikes.
Everything was fine with room, food etc.
The room was a bit cold as the heating was switched off
Nice hotel … friendly staff
Rooms far too warm … bit dated in areas
Wonderful hotel with the best breakfast I have had at any hotel.
Nothing.
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