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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Boutique Hotel in Lisbon's Historic Districts
Historical Charm: Housed in an 18th-century building, our hotel offers 87 stylish guestrooms, including exclusive suites with stunning views of the Tagus River or the vibrant Chiado and Bairro Alto districts.
Culinary Delights: Indulge in a gastronomic experience at our river-view restaurant, led by an award-winning Chef, promising a memorable dining experience overlooking Lisbon's Old Town.
Versatile Event Spaces: With 4 meeting rooms boasting natural light and a private entrance, we cater to your business needs, ensuring successful and seamless events.
Experience Lisbon's charm and elegance with us. Book your stay now for an unforgettable getaway!
Please note that in case of an early departure the total amount of the original reservation will be charged.
Please note that Bairro Alto Hotel can pre-authorize your credit card before the check-in, if the pre-authorization fails, the booking may be canceled.
Please note that for reservations of 4 or more rooms, different prepayment and cancellation policies will be applied. The hotel will contact guests with further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is needed) and costs EUR 35 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 12 years old and over stay for € 135 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
Room a little small, but perfectly formed
Breakfast on the terrace was wonderful. The only problem was the incomprehensible light switches in our bedroom.
Really unimpressed. I thought maybe it was just Lisbon and was not keen to return, but having just stayed at Art Legacy, in a much larger group, I had a totally different experience. With regards this hotel, the staff were nonchalant, could not get a single order right e.g. the daily order of three poached eggs would be two fried eggs, request of water to the room would never appear. The concierge told us incorrect information e.g. dress code allowing shorts so we were refused entry, we requested a booking at a restaurant at their recommendation for 19:30 and told not possible for that evening, but I made a booking myself for 19:45. Their recommendations were over priced and poor quality, much preferred the recommendations made by Art Legacy. The rooms were noisy and unclean especially under the beds, poorly designed, I was constantly stubbing my toe. My friend was initially put in the wrong room. We hosted friends on the roof terrace one evening, drinks were incorrect and had to be sent back, some had finished their drinks before other drinks arrived. You're also pushed to tip with every service, no matter how poor.
This hotel did have decor more to my taste and the outside space, but in my view, not worth it
Amazing location - and the staff were exceptional
Pillows
We enjoyed this hotel. It had a convenient location walking distance to many attractions and close to a bus that went to the St. George Castle.
We had a junior suite which was spacious with a full living room area and bath with two sinks, walk in shower and giant bathtub.
The best part of the experience was the rooftop bar and the area outside the restaurant for meals and drinks. Amazing views!!
We had an incredible stay! The staff were exceptional and went out of their way to make sure everything was perfect. Small touches including a celebration cake for my partner’s birthday. Can’t recommend the hotel enough!
My wife and I stayed for 2 nights end of April. Nice hotel and great rooftop bar. Upon checking in, and being a Leading Hotels of the World Aurleian member, manager on staff was dismissive- as my reservation was booked directly through Chase. He said he would need to call reservations to see if they could honor any status. I guess my mistake booking and linking through Chase- but not wanting any points, just some of the benefits- a five star hotel and member of the LHW, I would expect more. Nothing was received- in the end a late checkout was offered. Word of caution for other LHW members.
Other staff was nice and extremely personable.
Great hotel in a wonderful location ! Staff was extremely friendly and helpful. Would definitely stay here again!
After disembarking from a luxury cruise and then we needed to spend one night in Lisbon - this rooftop bar had been recommended to us by a friend.
After sightseeing it was a lovely way to have some wine and light snacks at lunchtime
What made it special though, was the lovely staff -especially Francisco who made us so welcome
This man is a real asset to your hotel!
A nice oasis in a busy bustling city
Location, ambience, rooftop bar and fifth floor restaurant (breakfast), friendly staff.
The room keys which were bulky, needed for the elevator for every floor and for room access + it seemed challenging to issue two keys which is odd given you can’t get around the hotel without one.
The attention to detail in the room. Very warm welcome.
Generosity with the upgrade.
The breakfast options and excellent quality.
The staff were also spot on with their restaurant recommendations.
Please ask them. they wont disappoint and will also help with the reservations
Trip was too short.
The perfect hotel. A week stay in a suite and it was superb. The staff is the best ever. So friendly and they aim to please. Spaces so elegant, luxurious and serene
Room was very nice.Breakfast was good and the location was fair.
Dinner menu choices were limited and very expensive.
Beautiful hotel in a great section of Lisbon. Surrounded by wonderful restaurants and things to do. Close walk to the riverside and the old town in Alfama. Our room was very comfortable. All the people woking in the hotel were so helpful and extremely nice. Our breakfast was included and it was delicious! A great way to start the day overlooking the city and the river from the patio of the restaurant.
Nothing!!
Very beautiful hotel, the location is perfect!
The AC in the room was not always working.
Das Frühstück war hervorragend und die Lage ist fantastisch!
Great location, helpful staff, amazing views from restaurant and patio, vintage building
Elevators were sometimes slow. Also a lot of noisy people walking past late at night.
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