Mercure Sofia City

Hotels
•
Accor
9.6 (514 reviews)
83 Bulgaria Boulevard, Sofia, 1404 , Sofia , BG
+359 700 14 422

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Facilities

Meeting rooms
Health or beauty spa nearby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Street parking
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Polite staff
Comfortable beds
Great location
Cons:
Cleanliness issues
Noise problems
Service inconsistency

Categories

Cleanliness
8.59
Multiple complaints about cleanliness in rooms and restaurant; specific issues raised.
Service
10
Staff were polite but overall service quality received mixed reviews.
Location
10
Great location for business travelers; conveniently located.
Room Quality
9.56
Rooms were spacious and comfortable, but some issues with noise.
Amenities
10
Modern amenities available, but some reported issues with air conditioning.
Value for Money
9.6
Good value for business travelers considering the location and amenities.
Food and Beverage
9.05
Quality of food and beverage needs improvement; specific complaints about breakfast.
Overall Experience
10
Overall satisfactory experience, with notable positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:58

Property Description

Experience the perfect blend of comfort and modern amenities at Mercure Sofia City, your ideal urban retreat in Sofia.

Recreation Opportunities
Stay energized in our state-of-the-art 24-hour fitness center, or enjoy a relaxing afternoon in our serene common areas, equipped with television for your entertainment.

Dining Excellence
Savor international cuisine at Festa, one of our two exceptional restaurants, or unwind with a drink at the bar/lounge. Indulge in our buffet breakfast to start your day right.

Business and Event Facilities
Host your meetings in style with 1722 square feet of event space, complete with six meeting rooms and a 24-hour business center ensuring productivity during your stay.

Don't miss your chance to enjoy an unforgettable experience. Book your stay at Mercure Sofia City today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.6
Based on 514 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
M
Mert • couple • tr
9
2026-07-24 • via Nuitee
S
Silvana • couple • ro
10
2026-07-22 • via Nuitee
R
Rafael • solo_traveller • bg
10
2026-07-17 • via Nuitee
R
Remzi Sinan • family_with_children • nl
9
2026-07-16 • via Nuitee
Алеся • family_with_children • bg
10
2026-07-16 • via Nuitee
N
nikolay • solo_traveller • bg
10
2026-07-15 • via Nuitee
R
Rares • solo_traveller • ro
9
Pros:

All is great

Cons:

Rooms are equipped with coffee machines but coffee pods cost 2.60€. Misleading

2026-07-15 • via Nuitee
M
Minko • couple • bg
10
2026-07-15 • via Nuitee
M
Mehmed • couple • bg
10
2026-07-13 • via Nuitee
S
Sam • couple • gb
10
2026-07-12 • via Nuitee
S
Stoyan • couple • bg
10
2026-07-12 • via Nuitee
R
RASHED • couple • kw
9
ثاني تجربه لي وسأكررها
Pros:

قربة من السنتر والوصول اليه سهل وبجابنه سوبرماركت

Cons:

لم يكن موقف السياره بالمجان كان موقف السياره لليوم الواحد ب 15 يورو ، وهذا معتاد في اوروبا ولكن اقضى التنويه

2026-07-10 • via Nuitee
M
Magggies • solo_traveller • pl
10
Hotel na najwyższym poziomie
Pros:

Pokój idelanie wyposażony, bardzo komfortowy, czystość na najwyższym poziomie
Śniadanie bardzo urozmaicone
Piękny design calego hotelu i pokojów
Wszystko nam sie podobało :)

2026-07-09 • via Nuitee
G
Gül • couple • tr
9
Insgesamt sehr angenehm
Pros:

Sehr schönes Hotel

2026-07-09 • via Nuitee
E
Emil • couple • bg
10
2026-07-06 • via Nuitee
B
Bianca-Alexandra • extended_group • ro
8
Cons:

The bathroom door kept making creaking noises, when you are taking a shower even though you’re careful, the water keeps leaking all over the bathroom floor

2026-07-05 • via Nuitee
R
RASHED • couple • kw
10
تجربه جميله وسنكررها
Pros:

نظافه المكان وموقعه وبشاشه الموظفين

Cons:

لم يكن هناك حامل حقايب للاسف !!!

2026-07-05 • via Nuitee
A
Adrian • family_with_children • bg
9
2026-07-03 • via Nuitee
B
Bianca-Alexandra • extended_group • ro
10
Pros:

Excellent services

2026-06-30 • via Nuitee
B
Bogdan • family_with_children • ro
10
Conform asteptarilor.
Pros:

Locatie curata,parcare cu plata,personal vorbitor de limba engleza

Cons:

Intrucat restaurantul nu era disponibil din cauza unui eveniment privat am folosit serviciul de room
service. Mancarea decenta dar m-a deranjat suprataxa de 2,5 euro extra pentru fiecare produs comandat prin room service. Am comandat 4 feluri si doua deserturi si am achitat 15 euro in plus pentru livrare?

2026-06-29 • via Nuitee