Mercure Sofia City

Hotels
Mercure
9.6 (586 reviews)
83, Bulgaria Blvd. , Sofia , bg

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Polite staff
Comfortable beds
Great location
Cons:
Cleanliness issues
Noise problems
Service inconsistency

Categories

Cleanliness
8.59
Multiple complaints about cleanliness in rooms and restaurant; specific issues raised.
Service
10
Staff were polite but overall service quality received mixed reviews.
Location
10
Great location for business travelers; conveniently located.
Room Quality
9.56
Rooms were spacious and comfortable, but some issues with noise.
Amenities
10
Modern amenities available, but some reported issues with air conditioning.
Value for Money
9.6
Good value for business travelers considering the location and amenities.
Food and Beverage
9.05
Quality of food and beverage needs improvement; specific complaints about breakfast.
Overall Experience
10
Overall satisfactory experience, with notable positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:58

Property Description

Convenient Location
Located in the eastern part of Sofia, Mercure Sofia City offers quick access to popular landmarks such as the National History Museum and Boyana Church.

Nearby Attractions
Explore the nearby Vitosha mountain, National Museum of History, Bulgaria Mall, and Infinity Tower for a blend of leisure and local experiences.

Culinary Delights
RestaurantFesta serves international cuisine with a local twist, providing guests with a taste of authentic Bulgarian flavors.

Book your stay at Mercure Sofia City and indulge in a truly authentic Sofia experience!

Important information:

Please note that pets will incur an additional charge of 25 EUR per night, per pet. Pets up to 6 kg are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

9.6
Based on 586 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
V
Velimir family_with_children at
10
Pros:

die Executive Suite war sehr groß und echt cool. Abgesperrter Parkplatz beim Hotel dabei.
Fitnessraum war für einen Urlaubsaufenthalt auch ausreichend.
Gute Verbindung zur Hauptstraße und öffentlichen Verkehrsmöglichkeiten.
ca. 500 m entfernt war eine großes Kaufhaus

Cons:

Alles super - keine Beanstandungen
Für bulgarische Verhältnisse relativ teuer, aber jeden Euro wert.
Personal ( vor allem im Empfang ) war sehr höflich und hilfsbereit.

2026-09-09 via Nuitee
M
Marios Konstantinos solo_traveller gr
10
2026-09-04 via Nuitee
P
Peter solo_traveller at
10
Absolut zum weiterempfehlen
Pros:

Sehr gute Qualität und Auswahl

2026-09-04 via Nuitee
M
MARCELA solo_traveller de
9
2026-09-04 via Nuitee
M
MURAT couple tr
8
2026-09-03 via Nuitee
I
Ia couple nl
10
very helpful staff, nice atmosfere , i love it
Pros:

it is excellent location for travellers

2026-09-02 via Nuitee
D
Dimitrova family_with_children at
9
Pros:

За втори път отседнахме в този хотел, просто защото цените са добри, стаите са чисти и модерни. Леглата са много удобни и достатъчно големи.

Cons:

Този път имам и негативни точки. Искахме да си върнем едно предаване на БТВ, което нямаше как да стане, а и се отказахме да гледаме телевизия след като телевизора прекъсваше през цялото време. Ако идвате с кола, 15€ паркинг на ден ми се струва малко скъпо. Ако искаш паркинг защо не пуснеш стаята за повече пари и паркинга да е безплатен. Иначе всичко беше наред

2026-09-02 via Nuitee
M
Meda couple ro
9
2026-08-31 via Nuitee
J
Jean Peter solo_traveller de
10
Perfecter Aufenthalt
Pros:

Sehe nettes Personal. Tolle zimmer und ein gutes gym

Cons:

Alles bestens

2026-08-31 via Nuitee
S
Snezhina solo_traveller de
10
2026-08-30 via Nuitee
M
Marcin solo_traveller pl
8
2026-08-28 via Nuitee
M
MARIOS extended_group gr
7
Pros:

its a decent clean hotel for bussines travel

Cons:

bathing was a desaster for not collecting the water.
the water was all over the room
thus i have asked invoice for the 2 rooms we booked and still waiting for reply

2026-08-26 via Nuitee
M
Murat Mert family_with_children de
8
2026-08-22 via Nuitee
Y
Yuliia couple ua
10
2026-08-20 via Nuitee
R
Ramona_mo solo_traveller ro
9
2026-08-19 via Nuitee
A
Artem couple ua
10
2026-08-19 via Nuitee
N
nikolay solo_traveller bg
10
2026-08-18 via Nuitee
N
Nikifor couple bg
6
2026-08-15 via Nuitee
R
Ricsimano solo_traveller hu
10
2026-08-09 via Nuitee
P
Pavlina couple bg
10
2026-08-09 via Nuitee