VR Auckland City

Hotels
•
VR Hotels and Resorts
8 (6479 reviews)
188 Hobson Street , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Dirty original room
Inadequate amenities

Categories

Cleanliness
6.46
Original room was reported dirty and staff response was slow.
Service
8.93
Staff were helpful when contacted about issues; positive sentiments regarding help with room changes.
Location
9.47
Very central location; accessible to various attractions.
Room Quality
7.92
Some rooms had issues, but new room offered was satisfactory.
Amenities
6.95
Some amenities were not functional, but had essential features.
Value for Money
7.41
Cost perceived as high given some room quality issues.
Food and Beverage
8.46
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.43
Overall experience was positive despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:50

Property Description

Stunning Views and Central Location
Experience breathtaking city skyline and harbour views at VR Auckland City, located in the heart of Auckland CBD.

Modern Amenities
Enjoy unlimited free WiFi, fully equipped kitchens, air conditioning, and in-room laundry facilities in each apartment.

Convenient Accessibility
Within a short walk to Aotea Centre, Auckland Convention Centre, and SkyCity, and just minutes away from the marina and Viaduct Harbour.

Ready to immerse yourself in luxury and convenience? Book your stay at VR Auckland City now!

Important information:

There is a 3.15% surcharge for all bookings online.

On checking-in, the guests are required to present a valid photo ID and the card used for online booking for verification.

Nonrefundable rate plans will continue to be charged the full accommodations cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.

Cancelations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges.

Cancelations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodations cost per room booked.

Please also note that only booked number of guests are allowed to stay with us. The room is offered for overnight accommodations and is not a party venue. Quite hours from 10:00 pm to 7:00 am applies.

Please note that daily service is suspended and would be provided only upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for NZD 25 per person per night when using an existing bed.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 6479 reviews
Cleanliness: 6.46
Service: 8.93
Location: 9.47
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
D
Dan • couple • nz
9
2026-05-31 • via Nuitee
Z
Zheng • solo_traveller • us
8
2026-05-29 • via Nuitee
I
Ivor Xianlong • couple • nz
7
2026-05-29 • via Nuitee
S
Singh • couple • nz
10
2026-05-28 • via Nuitee
S
Sela Lumepa • couple • nz
10
2026-05-28 • via Nuitee
R
Richard • solo_traveller • pf
8
2026-05-27 • via Nuitee
G
Green • solo_traveller • nz
6
It was ok. Id stay again but yeah I guess it could be nicer but I know what im getting
Pros:

I like staying at this hotel because its central, affordable, and the staff are friendly. Its also quite private and you aren't disturbed by anyone when youre enjoying the room.

Cons:

The bedside table lamp shade was broken, the mirror on the wall was dirty. The air conditioning didn't qork so a portable fan was plugged into the wall.

2026-05-27 • via Nuitee
C
Caprice • family_with_children • nz
3
Dirty as, felt like emergency accommodation
Cons:

It was so dirty and yuck could tell it hadnt been vaccine dusted the shower was dirty floor had old food it was like it’s someone’s house or emergency accommodation

2026-05-27 • via Nuitee
M
Mengmeng • solo_traveller • nz
9
2026-05-27 • via Nuitee
H
harwinder • couple • nz
8
2026-05-26 • via Nuitee
N
Nicole • couple • nz
7
Good central location
Pros:

Location was great to walk to the main city centre.

Cons:

The bathroom (in particular the shower) could do with an overhaul - the shower tray was stained yellowish and there was mould in all the crevices and sealant in and around the shower cubicle. I pay particular attention to bathroom photos when booking a hotel and this one did not look like the photos.

2026-05-26 • via Nuitee
L
Lisa • family_with_children • nz
7
It was good price and amenities sufficed and good location
Pros:

Location was perfect for us convenient to skytower
Loved the balcony and view
Check in was good
Available parking was good

Cons:

Old furniture
Couldn't get TV channels
Bathroom dodgey floor tiles
No plug kitchen sink or tea towel
Smelt of body odour when first entering

2026-05-26 • via Nuitee
M
Ming Hui • couple • sg
6
Value for money despite the downsides!
Pros:

- Value for money
- Good location
- Restaurants and marts within walking distances
- washing machine and dryer works well for a long stay
- heated towel racks
- comfy beds (we got upgraded to 2BR apartment we are thankful for that!)
- friendly staffs

Cons:

- The smoke detector probably ran out of battery during our stay and keeps beeping non stop which is very annoying
- They had a fire alarm testing on the 2nd day we stayed and we were not informed about it at all which caught us unaware
- toilet drainage doesn’t drain properly, constantly standing in rising pool of water when showering
- shower area doesn’t have a rack or anything to put extras like facial wash etc
- dirty fridge with broken compartments
- very dirty oven, which is quite a pity as we would have loved to use it
- we requested for room cleaning 3 times (1 time done properly, 1 time it didn’t happen, 1 time subpar cleaning)

2026-05-26 • via Nuitee
S
Steph • solo_traveller • nz
2
Disgusting
Cons:

The place was disgusting. Never stayed in a "hotel" so dirty in my life.
Almost everything was broken - dishwasher, lights etc.
Blood found in several places.
Smeared... chocolate (im hoping?) all across the door card reader on check-in (wish I have photoed before wiping!).

Seriously - see photos if you want to see for yourself, however I started cleaning up before taking them - didnt realise the extent. Wish I had have taken more photos before we started cleaning ourselves.

2026-05-26 • via Nuitee
L
Linda • solo_traveller • nz
4
Pros:

Room was warm and comfortable

Cons:

No frypan in room when staff found one then hob in room didnt work no sky channels on tv Staff were not helpful at all in helping us find carparking close to hotel as they only have 7 single car parks for a 8 story hotel building 🤔

2026-05-25 • via Nuitee
M
maqsoodi • solo_traveller • nz
10
Enjoyed my stay
Pros:

Cleanness and quietness

Cons:

Nothing

2026-05-25 • via Nuitee
M
Michael • solo_traveller • nz
6
Pros:

Location

Cons:

Shower could have done with a decent clean. soapy residue.
Couldn't get TV to work

2026-05-25 • via Nuitee
V
Viral • couple • nz
1
2026-05-22 • via Nuitee
R
RJMOA • solo_traveller • nz
8
2026-05-22 • via Nuitee
B
Bruce • couple • nz
4
2026-05-21 • via Nuitee