Sant'Angelo, Matera - Small Luxury Hotels

Hotels
9 (733 reviews)
Piazza San Pietro Caveoso - Rione Pianelle , Matera , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great service during a crisis
Scenic location with spacious and clean rooms
Cons:
Security incident during stay
Management response to claims

Categories

Cleanliness
7.25
The review indicates issues with security related to cleanliness and safety, suggesting a lack of trust in the hotel's ability to safeguard belongings.
Service
9.75
The service was described positively, with the hotel staff being professional and accommodating during a crisis.
Location
9.25
The location is mentioned positively, described as uniquely atmospheric and picturesque.
Room Quality
9.25
Rooms are stated to be spacious, clean, and well-furnished, blending historical charm with modern comfort.
Amenities
9.25
Not specifically mentioned but inferred as a standard quality for this hotel tier.
Value for Money
9.25
Not specifically mentioned; considered a standard quality for this hotel tier.
Food and Beverage
9.25
Breakfast was noted as high-quality, emphasizing local products.
Overall Experience
8.75
While there was a significant incident, the overall sentiment still reflects a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:30

Property Description

Unique Location in Matera

Hotel Sant'Angelo offers a once-in-a-lifetime opportunity to stay in the enchanting Sassi of Matera, where every detail tells a beautiful story of the past.

Authentic Room Experiences

Choose between the "Grotta" rooms, carved into historic rock for a unique and romantic ambiance, or the "Palazziata" rooms, blending modernity with tradition in white tufa surroundings.

Parking and Accessibility

While cars can't reach our hotel due to the Restricted Traffic Zone, our widespread layout ensures a serene stay. Detailed parking and arrival instructions will be provided upon booking.

Experience the magic of Matera at Hotel Sant'Angelo - Book now for an unforgettable getaway.

Important information:

Please note that parking is 1312 feet from the property.

Please note that this property is set in a restricted traffic area. Access by car is allowed for loading and unloading of luggage only, and for a limited time.

Breakfast is offered at the restaurant 820 feet from the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRI

Location

Guest Reviews

9
Based on 733 reviews
Cleanliness: 7.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 8.75
L
Luiz Fernando • couple • br
9
Cidade mágica!!! Hotel encantado!
Pros:

Localização

Cons:

Tudo bom

2026-09-12 • via Nuitee
R
RAFAEL • couple • br
9
Agradável
Pros:

Local e cordialidade

Cons:

Ar condicionado ruim

2026-09-11 • via Nuitee
Z
Zina • couple • au
10
2026-09-11 • via Nuitee
K
Katharine • couple • gb
10
2026-09-03 • via Nuitee
K
Katharine • couple • gb
10
Dreamy hotel in a location that is other worldly
Pros:

We liked everything about this hotel. It thoroughly deserves to be part of the small leading hotels of the world community. They were incredibly accommodating and helpful from the outset, the hotel itself is stunning, the rooms are spacious, comfortable and have everything you need, the setting is out of this world, the staff are warm, friendly and hospitable. The breakfast is varied and delicious. One of my favourite hotels and already planning our return.

Cons:

Absolutely nothing

2026-09-03 • via Nuitee
V
Vanessa • couple • au
8
We had a beautiful stay at Sant’Angelo Matera. It’s positioned in a very convenient location and was very clean. The sta
Pros:

Location
Cleanliness
Accomodating and helpful staff
Breakfast

Cons:

N/A

2026-09-03 • via Nuitee
S
Simon Paul • couple • de
10
2026-08-30 • via Nuitee
I
Isabelle • couple • fr
7
Bel hôtel mais accès compliqué.
Pros:

Bon emplacement. Vue magnifique depuis la chambre.tres belle chambre, belle deco, très propre. Tres belle vue depuis la terrasse pour le petit déjeuner.

Cons:

Le séjour est contraignant : l’utilisation d’une navette est indispensable depuis le parking surtout si on a des bagages : il faut donc appeler pour indiquer à quelle heure précise on arrive (la reception ne répond pas systématiquement il faut réitérer), puis il faut réserver le créneau horaire pour le retour (on nous a indiqué à notre arrivée que les créneaux du lendemain étaient déjà complets entre 9h30 et 11h30, sachant qu’il ne s’agit pas d’un transport privé)… idem pour le petit déjeuner : à réserver sur des créneaux d’une demie heure… le dîner au restaurant est un peu incompréhensible : tarif minimum appliqué de 100 euros par personne (250 euros pour être bien placé) alors que les plats sont annoncés à 25 €.

2026-08-22 • via Nuitee
S
Saray • couple • es
7
2026-08-20 • via Nuitee
B
Barbara • couple • de
10
Herzlich, luxuriös und elegant , wir kommen wieder ❤️
Pros:

Sehr schick, sehr offen und elegant!
Die Terrasse auf der es das Frühstück gab, wunderschöner Blick über Matera , die Mitarbeiter alle liebevoll und super freundlich 🙏 vor allem Flavia, Umberto, Nicole e Martina !!!

Cons:

Nichts

2026-08-17 • via Nuitee
D
Despina • couple • gr
10
2026-08-17 • via Nuitee
C
César • solo_traveller • fr
10
Pros:

Chambre superbe et emplacement incroyable

2026-08-11 • via Nuitee
A
ATHINA • couple • gr
10
Pros:

Η τοποθεσία, το δωμάτιο, το προσωπικό

Cons:

Τίποτα όλα εξαιρετικά

2026-08-11 • via Nuitee
I
Isabelle • solo_traveller • fr
10
Parfait
Pros:

Tout était parfait et conforme à mes attentes.
Le personnel a été particulièrement aimable notamment le monsieur de l’accueil avec qui j’ai échangé la veille de mon départ.

2026-08-11 • via Nuitee
C
Christopher • extended_group • us
10
Pros:

Everything was amazing

Cons:

No AC, so the ventilation system keeps the rooms at the mid 70’s F, we all slept on top of the blankets, all night. But still a very nice hotel we would stay again just not in august

2026-08-11 • via Nuitee
J
Julian • couple • ar
10
En Matera el hotel es este
Pros:

Todo

Cons:

Nada

2026-08-08 • via Nuitee
T
Tomislav • solo_traveller • hr
10
2026-08-05 • via Nuitee
K
katesN908KW • Couples
10
Amazing stay at another great SLH property
Pros:

We had a wonderful stay at this property during our recent trip to Matera. The accommodations were absolutely lovely — our room was spotless and beautifully chic, with thoughtful design touches that made it feel both stylish and comfortable.

The breakfast spread each morning was a real highlight — a delicious array of options that set us up perfectly for a day of exploring the Sassi. And the staff went above and beyond throughout our stay, warm, attentive, and genuinely excellent from check-in to check-out.

Highly recommend for anyone visiting Matera — we’d stay again in a heartbeat.

2026-07-22 • via Tripadvisor
D
Danilo • extended_group • br
10
A different experience in a different & awesome place
Pros:

Staff / cave experience/ brand new facilities

Cons:

-

2026-07-22 • via Nuitee
N
nikhilan2023 • Couples
2
TERRIBLE COMMUNICATION IS HORRIBLE AND APPARENTLY THEY HAVE NO ACCESS BY CAR?? So im walking???
Pros:

I haven’t even stayed here and im having trouble coordinating with them! Its a 5 star apparently, but they claim no one can get there by car now, I asked if there’s porter service there’s no response exactly how wonder am I going to come to this hotel and my lugging my luggage, their communication is horrible!

2026-07-18 • via Tripadvisor