Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Comfortable rooms
Cons:
Additional parking fees
Noise issues

Categories

Cleanliness
8.33
Some reviews noted paper thin walls and occasional noise issues.
Service
9.11
Consistently described as helpful and welcoming across multiple reviews.
Location
9.15
Highly praised for its proximity to attractions and ease of access.
Room Quality
8.1
Some inconsistencies noted; slight wear and tear in certain rooms.
Amenities
8.63
Good range of amenities, but some guests felt additional costs (like parking) were not clearly communicated.
Value for Money
8.09
Some guests expressed that the price did not match the quality provided.
Food and Beverage
8.65
Breakfast and on-site dining received positive remarks.
Overall Experience
8.71
Overall positive, with some minor concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:22

Property Description

Modern Hotel in Old Quebec

Luxurious Suites with Kitchenettes
Indulge in the convenience of having a kitchen or kitchenette in each suite, along with amenities like cable TV and free WiFi to make your stay comfortable and enjoyable.

On-Site Dining at Restaurant La Taverne Louise
Start your day right with a delicious breakfast at Restaurant La Taverne Louise, open from 7am to 10am. Don't forget to reserve your spot at our reception desk for a delightful dining experience.

Prime Location near Historic Landmarks
Explore the rich history of Old Quebec with attractions like Notre Dame de Quebec Cathedral and the Museum of Civilization just a short walk away. With the Citadelle of Quebec and the Saint Lawrence River nearby, your stay at Hotel Port-Royal promises to be both memorable and convenient.

Book now for an unforgettable stay at Hotel Port-Royal in Old Quebec.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 28.75 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2591 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
S
Stijn • couple • be
9
Perfecte ligging voor een bezoek aan Quebec
Pros:

Ligging, vriendelijk personeel, comfortabele kamers

2026-07-04 • via Nuitee
S
Steeve • solo_traveller • ca
8
2026-07-02 • via Nuitee
S
Steve • couple • gb
10
Great hotel and base for exploring Quebec City
Pros:

Excellent hotel, central location great for exploring Quebec, very comfortable room, helpful staff.

2026-07-01 • via Nuitee
V
Vanessa • solo_traveller • ca
8
Endroit bien situé
Pros:

Le lit était extrêmement confortable. La vue était magique directement dans le vieux port de Québec.

Cons:

Le plus gros point négatif de notre séjour a été le stationnement. À notre arrivée, tous les stationnements à proximité semblaient complets ou réservés. Nous avons donc dû nous stationner dans un stationnement public situé à environ cinq minutes de marche et transporter tous nos bagages jusqu'à l'hôtel.

Une fois sur place, malgré nos nombreux bagages, aucun membre du personnel ne nous a proposé d'aide ni ne nous a informés qu'il y avait des chariots disponibles. L'accueil nous a semblé très froid et peu attentionné.

Le lendemain, nous avons demandé s'il était possible d'utiliser le stationnement de l'hôtel. C'est à ce moment-là qu'on nous a expliqué qu'il fallait le réserver à l'avance et qu'il coûtait 25 $ par jour. Nous avons donc choisi de conserver notre place au stationnement public, qui était moins cher.

Autre point à noter : les paiements sur place par carte sont acceptés uniquement par carte de crédit. Si vous souhaitez payer par débit, on vous dirige vers un guichet automatique pour retirer de l'argent comptant.

Pour un établissement de cette catégorie, nous nous attendions à un accueil plus chaleureux et à un service davantage orienté vers l'expérience client. Ce sont ces petits détails qui font toute la différence.

2026-07-01 • via Nuitee
S
Sharon • couple • us
10
We loved our stay at the Hotel Port-Royal. The staff were excellent!
Pros:

The room was spacious and clean. The hotel staff were some of the best we've ever come across. Everyone was extremely friendly and helpful. They made our stay so much more enjoyable with their overall graciousness. The restaurant had delicious food and the lounge was a comfortable area to relax at the end of a long day.

Cons:

The guest laundry is really just a small closet. A large person would have a challenge with the extreme lack of space.

2026-06-30 • via Nuitee
M
Marcus • solo_traveller • ca
9
2026-06-30 • via Nuitee
T
Tracey • couple • ca
10
Belle emplacement propre personnel incroyable
Pros:

Tout proximité personnel incroyable

Cons:

Rien

2026-06-30 • via Nuitee
J
jean-francois • couple • ca
8
Très agréable comme endroit
Pros:

Bien placé dans la basse ville

Cons:

Mal insonorisé on entend les fermetures des portes des chambres.

2026-06-29 • via Nuitee
C
Cynthia • couple • ca
10
2026-06-29 • via Nuitee
N
Nancy • solo_traveller • ca
10
Pros:

Impeccable staff. Everyone was very friendly and professional. Loved my suite. Very clean and modern. Excellent location as we were able to walk everywhere. Absolutely Love Quebec City and the people. Will definitely return.

Cons:

I requested two rooms. My room was impeccable but unfortunately the second room was smaller due to the layout being different. Bathroom was small and the Post in the middle of the room made it feel smaller.

2026-06-25 • via Nuitee
P
Prasanna • couple • au
7
We enjoyed the beautiful surroundings out of the hotel
Pros:

It is restaurant adjacent to the hotel, The breakfast we ordered is best and worth for the price

Cons:

No places to keep the bags room is very small and not good for relaxing after long activities of this beautiful city

2026-06-22 • via Nuitee
T
Ty • family_with_children • us
9
2026-06-22 • via Nuitee
M
Markus • extended_group • at
9
Es war ein wunderschöner Aufenthalt in einer großartigen Stadt und einem tollen Hotel!
Pros:

DAs Zimmer war sehr geräumig - zu zweit hat man genügend Platz... Generell war die Lage des Hotels sehr gut - zu Fuss konnte alles problemlos erreicht werden! Das Bett war sehr gut, allerdings sind wir Europäer 2 getrennte Bettdecken gewohnt...

Cons:

Die Frühstückslösung könnte etwas besser sein...

2026-06-21 • via Nuitee
E
Elsbeth • couple • ch
8
2026-06-21 • via Nuitee
R
Ramon • solo_traveller • ch
9
Pros:

Die Suiten sind zwar im Nebengebäude, dafür geräumig und trotz sehr zentraler Lage absolut ruhig. Bequeme Betten und sehr freundliches und zuvorkommendes Personal.
Parkplätze vor dem Haus

Cons:

Das Gym ist in keinem guten Zustand (z.T. Geräte defekt), minimale Ausstattung.
Das Restaurant "Louis" neben an ist für Frühstück nicht zu empfehlen. Essen ist zwar top, Service und Bedienung schlecht.

2026-06-19 • via Nuitee
M
Melanie • couple • ca
10
2026-06-19 • via Nuitee
J
James • couple • gb
7
2026-06-14 • via Nuitee
M
Marie Veronique Christine • couple • ca
9
Séjour sympa
Pros:

Nous avons apprécié le service en général, la chambre spacieuse, les installations, la situation géographique., la douche.

Cons:

Rien.

2026-06-12 • via Nuitee
P
Paul • solo_traveller • ca
6
A mediocre stay at a nice location hitel6
Pros:

I may have just been unlucky, but my stay at Hôtel Port-Royal was fairly mediocre overall.

The location is excellent, just steps away from the train station, which was very convenient. However, there were several issues that affected the experience.

On a more positive note, the cocktail bar attached to the lobby was very nice. It had a fancy atmosphere and was a pleasant place to spend time.

Cons:

The hotel itself had a strange smell, especially around the reception area and in the hallways. Thankfully, the smell was much less noticeable inside the room.

For the price, I also found the room to be relatively small, although the included kitchenette was a nice feature.

My biggest issue was the lack of soundproofing. You could hear almost everything, whether it was music from nearby rooms, a cat meowing loudly, or traffic outside. I was surprised by how noisy it was and had a hard time finding any real peace and quiet.

2026-06-11 • via Nuitee
V
Valdir • couple • ca
10
2026-06-05 • via Nuitee