Hotel Mayaguez Plaza, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.8 (1624 reviews)
70 Calle Mendez Vigo E , Mayaguez , pr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Table tennis
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited cleaning service
Inconvenient laundry system
Noise from other guests

Categories

Cleanliness
7.91
The cleaning service was limited, and there were complaints about room cleanliness.
Service
9.38
Staff was friendly and helpful, although there were a few service issues mentioned.
Location
9.42
Excellent location, close to restaurants and attractions.
Room Quality
8.37
Rooms were spacious and comfortable, though some had issues like damp odor.
Amenities
8.9
Good amenities but some systems for washing were complicated.
Value for Money
8.86
Overall fair value, but the laundry system was inconvenient.
Food and Beverage
8.41
Breakfast was good but lacked variety compared to previous year.
Overall Experience
9.18
Overall good experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Central Location
Situated in the heart of Mayaguez, Mayaguez Plaza Hotel offers a convenient stay opposite the stunning Mayaguez Cathedral and a stone's throw away from the Yaguez Theater.

Comfortable Accommodation
Each room at our hotel is designed for your comfort and convenience, featuring free WiFi, a flat-screen TV, coffee-making facilities, and a safety deposit box to ensure a pleasant stay.

Convenient Amenities
Start your day right with a delicious Continental breakfast served on-site. With a 24-hour reception desk and a business center, we are here to cater to all your needs during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Mayaguez Plaza Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BQN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1624 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
H
Hiram • couple • pr
10
Muy buena
Pros:

El personal

Cons:

No hay piscina

2026-06-13 • via Nuitee
M
Marilyn • family_with_children • us
8
2026-06-11 • via Nuitee
M
Maria • family_with_children • pr
10
2026-06-11 • via Nuitee
M
Maryluz • couple • pr
8
Buena
Pros:

Limpieza y productos disponibles en la habitación. Que incluye desayuno aunque no participe ya que me retiré temprano.

2026-06-11 • via Nuitee
T
Tim • couple • us
9
A great find to return to again.
Pros:

Great location, good price, helpful staff

Cons:

NA

2026-06-10 • via Nuitee
M
Mercado • solo_traveller • pr
10
Pros:

El trato del personal.

Cons:

Todo estuvo muy bien.

2026-06-09 • via Nuitee
C
Crescencio • couple • pr
7
Limpio, buen servicio, acondicionador de aire horrible.
Pros:

Para el desayuno quizás algo de frutas seria excelente. Lo demás todo muy bien salvo las hashbrown y los pancakes que estaban incomibles. El personal es muy atento y amable

Cons:

Daria un excelente a todo, pero el acondicionador de aire es muy ruidoso. Esa noche no dormimos bien.

2026-06-09 • via Nuitee
C
Celeste • couple • pr
9
Relajada, cómoda y exitosa. El pueblo de Mayagüez excelente todo.
Pros:

El personal muy atento.

Cons:

Que los TV no eran inteligentes.

2026-06-08 • via Nuitee
O
Ortiz • couple • pr
9
Pros:

Buen lugar , céntrico

2026-06-08 • via Nuitee
D
Daniel • extended_group • de
8
Very good option when staying in the city centre of Mayaguez
Pros:

The hotel is nicely located in the middle of the city and free parking is provided nearby.
Personel was extremely friendly and always ready to help. I had to leave a day early and a refund of the last night was not a problem.

Cons:

There was a bit of a moldy smell in the room and the general throroughness of the room cleaning was not very high.
The breakfast was extremely basic for a continental breakfast with very few choices.

2026-06-08 • via Nuitee
V
Ventura • solo_traveller • pr
10
2026-06-08 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-06-07 • via Nuitee
M
Marjorie Rose • couple • us
10
2026-06-07 • via Nuitee
G
Gisela • solo_traveller • us
10
2026-06-04 • via Nuitee
M
Maricarmen • solo_traveller • pr
10
Pros:

Un ambiente familiar y relajante. Muy cómodo y sobre todo un buen desayuno.

2026-06-01 • via Nuitee
S
Stefano • solo_traveller • nl
3
Cons:

AC in the room was very noisy, so it was difficult to sleep.
Breakfast was very poor, there was not even a fruit, and only packed cereals were available.
Fire alarm in the room was going off randomly for 2 nights and was extremely loud.

2026-05-31 • via Nuitee
Y
Yesenia • solo_traveller • us
10
2026-05-31 • via Nuitee
D
DIAZ • solo_traveller • pr
9
Pros:

El personal excelente

2026-05-30 • via Nuitee
F
Freire • family_with_children • pr
10
Pros:

La ubicación.

2026-05-29 • via Nuitee
E
Eric • couple • pr
9
Excelente
Pros:

Muy bueno excelente

Cons:

N/amuy buena y tranquila ya que necesitaba servicio y tranquilidad por estar en pos operatorio ( cirugía)

2026-05-29 • via Nuitee