Hotel Mayaguez Plaza, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.8 (1725 reviews)
70 Calle Mendez Vigo E , Mayaguez , pr
+1 787-832-9191

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Family rooms
Lift / Elevator
Laundry
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Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited cleaning service
Inconvenient laundry system
Noise from other guests

Categories

Cleanliness
7.91
The cleaning service was limited, and there were complaints about room cleanliness.
Service
9.38
Staff was friendly and helpful, although there were a few service issues mentioned.
Location
9.42
Excellent location, close to restaurants and attractions.
Room Quality
8.37
Rooms were spacious and comfortable, though some had issues like damp odor.
Amenities
8.9
Good amenities but some systems for washing were complicated.
Value for Money
8.86
Overall fair value, but the laundry system was inconvenient.
Food and Beverage
8.41
Breakfast was good but lacked variety compared to previous year.
Overall Experience
9.18
Overall good experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Central Location
Situated in the heart of Mayaguez, Mayaguez Plaza Hotel offers a convenient stay opposite the stunning Mayaguez Cathedral and a stone's throw away from the Yaguez Theater.

Comfortable Accommodation
Each room at our hotel is designed for your comfort and convenience, featuring free WiFi, a flat-screen TV, coffee-making facilities, and a safety deposit box to ensure a pleasant stay.

Convenient Amenities
Start your day right with a delicious Continental breakfast served on-site. With a 24-hour reception desk and a business center, we are here to cater to all your needs during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Mayaguez Plaza Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BQN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 1725 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
I
Irma • solo_traveller • us
10
I did like it
Pros:

The breakfast, staff and clean,

Cons:

I got lost so many times trying to find the hotel

2026-08-15 • via Nuitee
R
Ronald • couple • pr
10
2026-08-15 • via Nuitee
E
Elic D. • family_with_children • pr
10
Bueno bonito y a buen precio
Pros:

Ubicación, habitación precio y que incluye desayuno

Cons:

Que el desayuno solo de proteína dan cerdo y no dan pavo o pollo

2026-08-15 • via Nuitee
W
Waleska • solo_traveller • us
10
Pros:

Realmente, desde el servicio al cliente hasta las instalaciones, la habitación, localización del hotel y el desayuno.

Cons:

No aplica. Todo estuvo genial

2026-08-15 • via Nuitee
A
Alvalle • extended_group • pr
8
Pros:

La ubicación buena. El desayuno no tanto

Cons:

El desayuno

2026-08-14 • via Nuitee
D
Doris • extended_group • us
10
Excelente
Pros:

Ubicacion del lugar , muy segura y cerca de los pueblos adyacentes .Trato del personal de recibimiento ,excelente . La habitacion bastante comoda y libre de ruidos . El desayuno ofrecido muy bueno .

Cons:

El aire acondicionado , parece tenia el desague tapado y el agua sale al pasillo , alguien puede resbalar.

2026-08-13 • via Nuitee
F
Freddy • solo_traveller • pr
10
Excelente
Pros:

Muy bien, excelente.

Cons:

Estacionamiento

2026-08-13 • via Nuitee
V
villegas • solo_traveller • pr
9
2026-08-13 • via Nuitee
H
Hecdalyn • extended_group • pr
9
2026-08-12 • via Nuitee
M
Manuel • solo_traveller • pr
5
Pros:

Staff was very welcoming, the included breakfast was good. Overall the Hotel is located in an accessible spot.

Cons:

The room had mold above the AC, the bsthroom looked like wasn't cleaned before we arrived, there was hair on top of the toilet, shower curtain and floor had mold. And the room wasn't cleaned during our stay.

2026-08-11 • via Nuitee
H
Hiram • couple • pr
9
2026-08-10 • via Nuitee
J
Jossue • family_with_children • pr
10
Exelente
2026-08-10 • via Nuitee
M
Marieli • family_with_children • pr
9
2026-08-08 • via Nuitee
J
Johany • solo_traveller • pr
10
Pros:

Donde esta ubicado

Cons:

Que hay que dejar el carro en la calle

2026-08-07 • via Nuitee
T
Thaís Joset • couple • us
10
Excelente
Pros:

Me gustó que mantuvieron la antigüedad del edificio en los cuartos, también que el recibidor era moderno con un estilo acogedor. Me gusto el area del desayuno y como estaba todo organizado, silencioso e iluminado.

Cons:

Todo estaba perfecto, pero me gustaria que cambiaran los líquidos del jabón para bañarse, que añadieran calentador un poco mas eficientes, el agua o estaba fria o tibia pero no tanto ( me da frio de nada), también que en la habitación 312 hubiera un termostato para el aire acondicionado

2026-08-07 • via Nuitee
H
Hector • couple • pr
10
2026-08-07 • via Nuitee
H
Héctor • solo_traveller • us
10
Very nice , would stay there again!
Pros:

Well taken care of with the coziness that was part of the reason why we stayed in the hotel.

Cons:

Parking was a bit of a challenge

2026-08-06 • via Nuitee
M
MALDONADO • family_with_children • us
10
Pros:

Desayuno bueno, y el hotel muy bonito y acogedor

2026-08-05 • via Nuitee
F
François • couple • fr
8
Hotel propre et personnels très serviables
Pros:

L’emplacement, le petit déjeuner correct même s’il manquait de fruits et yaourts. Personnels très serviables et disponibles.

Cons:

Le bruit venu de l’extérieur, très présent. Le parking municipal contraignant car pas toujours ouvert, donc aller retour constant auprès de l’hôtel pour qu’une personne nous ouvre.

2026-08-04 • via Nuitee
M
Mayra • solo_traveller • pr
10
Pros:

Un desayuno muy bueno!!
Todo muy limpio y el personal muy atento

2026-08-03 • via Nuitee