Hotel Mayaguez Plaza, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.8 (1682 reviews)
70 Calle Mendez Vigo E , Mayaguez , pr
+1 787-832-9191

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Family rooms
Lift / Elevator
Laundry
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Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited cleaning service
Inconvenient laundry system
Noise from other guests

Categories

Cleanliness
7.91
The cleaning service was limited, and there were complaints about room cleanliness.
Service
9.38
Staff was friendly and helpful, although there were a few service issues mentioned.
Location
9.42
Excellent location, close to restaurants and attractions.
Room Quality
8.37
Rooms were spacious and comfortable, though some had issues like damp odor.
Amenities
8.9
Good amenities but some systems for washing were complicated.
Value for Money
8.86
Overall fair value, but the laundry system was inconvenient.
Food and Beverage
8.41
Breakfast was good but lacked variety compared to previous year.
Overall Experience
9.18
Overall good experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Central Location
Situated in the heart of Mayaguez, Mayaguez Plaza Hotel offers a convenient stay opposite the stunning Mayaguez Cathedral and a stone's throw away from the Yaguez Theater.

Comfortable Accommodation
Each room at our hotel is designed for your comfort and convenience, featuring free WiFi, a flat-screen TV, coffee-making facilities, and a safety deposit box to ensure a pleasant stay.

Convenient Amenities
Start your day right with a delicious Continental breakfast served on-site. With a 24-hour reception desk and a business center, we are here to cater to all your needs during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Mayaguez Plaza Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BQN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 1682 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
K
Keina • solo_traveller • us
9
2026-07-24 • via Nuitee
F
Fernando • solo_traveller • mx
10
2026-07-22 • via Nuitee
C
Carlos • couple • pr
10
2026-07-20 • via Nuitee
A
Alexandra • family_with_children • us
10
Excelente
Pros:

Tranquilidad y acogedor.

2026-07-20 • via Nuitee
V
Viviana • solo_traveller • us
10
Pros:

Muy bonito, limpio, el personal muy atento y muy buen desayuno.

Cons:

Los precios por noche un poco altos y mas si solo vas una noche

2026-07-18 • via Nuitee
R
Rivera • solo_traveller • us
7
2026-07-18 • via Nuitee
A
Arnaldo • couple • pr
8
Pros:

Great location.

Cons:

Bathroom. Very small and issues with hot water.

2026-07-18 • via Nuitee
C
Carmen • extended_group • pr
9
2026-07-18 • via Nuitee
C
Carmen • extended_group • pr
9
Lugar acogedor y tranquilo
Pros:

El servicio y atención, la limpieza, ubicación y disponibilidad del personal para ayudar

Cons:

No poder controlar la temperatura del cuarto. Estaba muy fría para mi y mi familia.

2026-07-18 • via Nuitee
E
Ermer • extended_group • pr
8
Bueno
Pros:

Ubicación

Cons:

Desayuno

2026-07-17 • via Nuitee
J
Jahny • family_with_children • us
10
2026-07-16 • via Nuitee
E
Eddie • couple • pr
10
A quedarnos de nuevo!!!
Pros:

Servicio excelente.

2026-07-15 • via Nuitee
L
Lourdes • solo_traveller • pr
10
2026-07-15 • via Nuitee
L
Luis • solo_traveller • us
8
2026-07-14 • via Nuitee
C
Carlos • extended_group • pr
8
Pros:

Location

Cons:

Missing pool

2026-07-14 • via Nuitee
J
Jorge • solo_traveller • pr
8
Reflexión
Pros:

Céntrico

Cons:

Falta de parking. No es seguro estacionar en los alrededores del Hotel. El parking que utiliza el hotel para mi no es accesible y seguro, su condición se ve deteriorada, además no observé cámaras de seguridad según indicado.

2026-07-13 • via Nuitee
Y
Yadira • family_with_children • us
10
Pros:

Execelente servicio !!! Tiene todo cerca desde farmacias, restaurantes, heladerías etc.

2026-07-13 • via Nuitee
F
Fernando • solo_traveller • pr
10
2026-07-13 • via Nuitee
C
Castillo • family_with_children • pr
10
Excelente
Pros:

Todo

2026-07-13 • via Nuitee
L
Luis • couple • us
1
2026-07-13 • via Nuitee