TRYP by Wyndham Isla Verde

Hotels
•
Tryp
8.2 (2236 reviews)
4820 Isla Verde Ave., , San Juan , PR
+1 787-728-1300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location (Isla Verde, near beach and airport)
Friendly, helpful staff
Pool is a strong positive
On-site restaurants and nearby dining options
Comfortable bed / pleasant rooms (for some guests)
Convenient for short airport trips / walking distance to amenities
Cons:
Cleanliness issues: humidity smell, very dirty curtains and carpet, dirty hallways
Room defects: shower without door flooding bathroom
Room comfort problems: poor/insufficient lighting and AC/temperature control issues
Unexpected parking fees not disclosed at booking
Noise from other guests (sleep disturbance)
Property needs remodeling/upgrade in places

Categories

Cleanliness
6.5
Multiple guests reported cleanliness problems: room smelled of humidity, curtains and carpet described as very dirty, hallways dirty, and one room required extra towels due to a shower that flooded the floor.
Service
8.9
Service is generally praised — staff were described as kind and helpful and most reception interactions were very pleasant, though one guest noted a cordial (not warm) check-in experience.
Location
9.4
Repeatedly praised: very good location in Isla Verde, walking distance to beach and restaurants, and very close to the airport — a clear strength for the property.
Room Quality
6.8
Mixed to negative: guests reported dark rooms with poor lighting, AC/temperature control problems (too cold and unresponsive), a window that wouldn't open, and a severe issue where a shower lacked a door and flooded the bathroom.
Amenities
8.6
Positive notes on amenities: a valued pool and on-site restaurants; however, parking policy/charges were a notable negative that reduced the amenities score.
Value for Money
7.6
Perceived as only fair: unexpected parking fees and commentary that breakfast felt expensive for a standard continental offering lowered perceived value despite good location and on-site facilities.
Food and Beverage
8.2
Food and beverage received generally positive mentions — on-site restaurants were described as good, though breakfast was considered pricey for the standard continental selection.
Overall Experience
9.6
Overall impressions are largely positive due to location, friendly staff, pool and restaurants, and repeat guests; however, significant issues (cleanliness, room defects, parking fees, noise incidents) tempered stays for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodations
TRYP by Wyndham Isla Verde offers stylish accommodations with views of the sea or city. Relax in the comfortable sitting area in select units and enjoy the modern amenities including a private bathroom with free toiletries.

Dining Options
Indulge in a delicious breakfast at the on-site restaurant or explore the variety of dining choices available. The hotel also features a 24-hour front desk for your convenience.

Prime Location
Conveniently situated within walking distance to the beach, entertainment, and water sports, TRYP by Wyndham Isla Verde provides easy access to all the fun activities. Explore nearby San Juan and Fajardo for more adventures.

Book your stay at TRYP by Wyndham Isla Verde for a memorable and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

8.2
Based on 2236 reviews
Cleanliness: 6.5
Service: 8.9
Location: 9.4
Room Quality: 6.8
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8.2
Overall Experience: 9.6
R
Rafael • couple • us
10
Pros:

Staff was very hospitable, room was clean and everything in working order. Food quality was great as well.

2026-11-06 • via Nuitee
A
Anderson • solo_traveller • co
9
2026-11-03 • via Nuitee
F
Fernandez • family_with_children • pr
10
Espectacular!
Pros:

La ayuda de Jesús en front desk, el servicio de cerrajería o ingeniería a la habitación, la amabilidad de todos

Cons:

Puede mejorar la limpieza del cuarto y las ventanas de cristal, por favor!

2026-11-02 • via Nuitee
Y
Yemail • family_with_children • co
8
Pros:

La ubicación

Cons:

La ducha tenía una fuga de agua y la habitación olía a humedad

2026-11-02 • via Nuitee
J
Jenniffer • couple • pr
9
Pros:

El trato

2026-11-01 • via Nuitee
B
Brenda Sabater Rivera • family_with_children • pr
10
Pros:

La amabilidad

Cons:

La iluminación de la habitación, demasiada oscura

2026-11-01 • via Nuitee
J
Jose • couple • us
9
2026-10-31 • via Nuitee
M
Magali • couple • fr
8
Agréable séjour
Pros:

L’accueil de presque tout le personnel était très agréable.
L’hôtel est très bien situé.
Les restaurants sur place sont bien. La piscine est un vrai +. La chambre est agréable et le lit confortable.

Cons:

L’accueil par une dame à la réception le jour de notre arrivée était juste cordial.
La fenêtre de la chambre ne s’ouvre pas

2026-10-31 • via Nuitee
O
Otilia • couple • pr
10
2026-10-30 • via Nuitee
K
Kelly • solo_traveller • pr
9
I will definitely return next time I have an early morning flight. Thanks, TRYP!
Pros:

My overall experience was very good and the staff were kind and helpful. Spent the afternoon at the pool and had drinks and food at Faccio. Excellent on both accounts.

Cons:

The rooms were very dark and seem in need of more or better lighting. I tried adjusting the AC when I checked in that was set at 64°. That didn’t seem to do anything so I finally shut it off. When I left the following morning the temperature in the room was still reading 67°. Way too cold for me! I did inform the women working when I checked out about that.

2026-10-28 • via Nuitee
L
Lugo Suarez • solo_traveller • pr
10
2026-10-28 • via Nuitee
A
ALICEA • extended_group • us
7
People nice but pictures is not the same as reality. They need to remodel the place to make more wanting to stay. So for
Pros:

Location

Cons:

Needs upgrade remodel

2026-10-27 • via Nuitee
G
Germán Cárdenas Alvarez • couple • ec
10
Excelente
2026-10-26 • via Nuitee
R
Raimundo • couple • pr
10
2026-10-26 • via Nuitee
T
Tamara K • couple • pr
9
2026-10-26 • via Nuitee
Z
Zakiyah • family_with_children • vi
9
Great stay friendly staff
Pros:

Good location restaurants in the hotel and nearby

Cons:

Breakfast seemed expensive for standard continental breakfast

2026-10-24 • via Nuitee
E
EIMILYN • solo_traveller • cr
4
Caro y Sucio
Pros:

La ubicación es muy buena

Cons:

La habitación huele a humedad, las cortinas y alfombra están súper sucias, el pasillo a la habitación también estaba sucio.

2026-10-24 • via Nuitee
D
Dominic • solo_traveller • gb
7
Super hotel
Pros:

Fantastic location and lovely hotel. Shame two nights in a row were let down by noisy guests.

Cons:

Noisy guests kept me up all night two out of seven nights

2026-10-22 • via Nuitee
W
Wilson • family_with_children • us
1
Pros:

The hotel is conveniently located in Isla Verde, Puerto Rico. Unfortunately, the issues with our room and the unexpected parking charges significantly affected our overall experience.

Cons:

I was extremely disappointed with my stay at TRYP by Wyndham Isla Verde. Upon arriving at Room 515, we discovered that the shower was missing a door. Every single time we showered, water flooded the bathroom floor, creating a slippery, messy, and completely unacceptable situation.

We were forced to use all our extra towels just to soak up the water and prevent it from spreading throughout the bathroom. We then had to hang those towels to dry so we could reuse them the next time someone showered. This was extremely inconvenient, uncomfortable, and absolutely ridiculous for a hotel that charges guests for a proper room.

In my opinion, Room 515 should NEVER have been made available for guests in that condition. A functioning shower that doesn't flood the bathroom is a basic expectation, not a luxury. It is unacceptable that guests should have to deal with this situation during their vacation.

Another major disappointment was the parking situation. The hotel does not clearly disclose during the booking process that guests must pay an additional fee to park in the hotel's own parking lot. We only discovered this upon arrival. I find it outrageous that guests paying to stay at the property are then charged extra simply to park their vehicles on-site. This additional expense should be clearly communicated before a reservation is made.

Between the unacceptable bathroom conditions and the unexpected parking fees, this stay was a major disappointment. Management should inspect rooms before assigning them to paying guests and be more transparent about additional charges. I expected much better from a hotel operating under the Wyndham name.

2026-10-22 • via Nuitee
G
Grace • solo_traveller • us
10
Relaxing and comfort 3rd time was a charm always my go to spot when coming to San Juan
Pros:

You have everything at your door step bar pool great pizza shop it’s walking distance to beach and great eats! And 6 mins from airport

2026-10-22 • via Nuitee