MS Vila Nova

Hotels
8.6 (2435 reviews)
Rua João Francisco Cabral 1 / 3 , Ponta Delgada , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Great location
Varied breakfast options
Cons:
Some rooms not as comfortable
Minor complaints about bedding

Categories

Cleanliness
8.8
Multiple reviews highlight excellent cleanliness and organization.
Service
8.66
Staff are consistently praised for their attentiveness and friendliness.
Location
8.81
Conveniently located near the center and points of interest, as noted in reviews.
Room Quality
8.36
Rooms described as clean but mentioned as not completely comfortable for all, affecting rating.
Amenities
8.49
Amenities like breakfast and parking received positive feedback.
Value for Money
8.45
Perceived as good value due to included services, though minor complaints noted.
Food and Beverage
8.69
Breakfast variety and quality were frequently praised.
Overall Experience
8.56
General sentiment indicates a positive stay with multiple positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Accommodations
Indulge in the elegant guest rooms at My Story Hotel Vila Nova, adorned with calming blue and grey tones, extra-long beds, and modern amenities like a private bathroom with a bathtub and shower. Upgrade to a suite for the added luxury of a minibar.

Dining Delights
Savor a delicious daily breakfast buffet and dinner at the poolside Atlantis Room. Unwind at the hotel's bar with exotic cocktails and crispy snacks, perfect for a relaxing evening.

Relaxation and Recreation
Take a dip in the outdoor pool or lounge on the sun terrace with comfortable sun loungers and parasols. For some indoor fun, head to the games room for a round of billiards. After a day of activities, unwind in style at My Story Hotel Vila Nova.

Ready to experience luxury and comfort at My Story Hotel Vila Nova? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 4 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2435 reviews
Cleanliness: 8.8
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.56
M
Małgorzata • family_with_children • pl
8
2026-07-25 • via Nuitee
C
Caravela • extended_group • pt
9
2026-07-25 • via Nuitee
L
Lizi • couple • il
7
2026-07-24 • via Nuitee
B
Beatriz Aurora • family_with_children • es
8
2026-07-23 • via Nuitee
M
Marcos • extended_group • br
9
2026-07-23 • via Nuitee
L
Letitia • solo_traveller • fr
9
Pros:

L'emplacement la propreté et l'équipement

Cons:

Le matelas pas confortable du tout très ancien

2026-07-22 • via Nuitee
M
moty_nathan_iarael • solo_traveller • il
9
Pros:

Great Location,freindly staff,nice room,good breakfast,free on site parking

Cons:

When turn of the light,you ca't charge your phone. No usb or 220 volt near bed

2026-07-22 • via Nuitee
M
Marina • solo_traveller • ch
7
Für Kurzaufenthalt ideal
Pros:

Wir waren nur eine Nacht zur Überbrückung vor dem Anschlussflug. Personal war freundlich. Wir hatten eine bequeme Nacht.

Cons:

Frühstücksraum sehr eng.

2026-07-20 • via Nuitee
M
Michela • solo_traveller • it
9
Pros:

Hotel a quattro passi dal centro. Pulito. Parcheggio disponibile davanti. Colazione intercontinentale buffet dolce e salato molto buona. Danno drink di benvenuto. Consigliato.

2026-07-20 • via Nuitee
B
Béatrice • solo_traveller • fr
7
Emplacement proche de toute commodités
Pros:

La machine à pancakes lors du petit déjeuner ! C'est le seul hôtel où j'ai vu cette superbe invention :). A part cela, la chambre était très propre et confortable. Le parking de l'hôtel est rassurant. L'accueil à la réception est agréable.

Cons:

Pour la chambre : on n'avait pas de balcon. On était situé côté rue, donc on entendait un peu la circulation quand il y en avait, et les avions aussi.

2026-07-19 • via Nuitee
G
George • solo_traveller • mt
9
A pleasant stay
Pros:

Breakfast plentiful, room large and clean, fast lift

Cons:

Pool cold

2026-07-19 • via Nuitee
S
Swapneel • extended_group • gb
8
Would happily stay again.
Pros:

Nice spacious rooms and great location short walk from water front and centre.

Cons:

Nothing in particular.

2026-07-13 • via Nuitee
D
D.Kaemmer • solo_traveller • de
8
Pros:

Kurze Wege.

Cons:

Parkplatz Gebühren.

2026-07-12 • via Nuitee
B
Bárbara • family_with_children • pt
8
2026-07-12 • via Nuitee
L
lucelia • family_with_children • pt
10
2026-07-11 • via Nuitee
B
Brian • solo_traveller • gb
7
2026-07-11 • via Nuitee
A
Amit • family_with_children • us
8
2026-07-10 • via Nuitee
J
Jorge • solo_traveller • pt
8
Pros:

Gentileza e prontidão de todo o pessoal para ajudar no que foi solicitado..
Miminhos no quarto à chegada revelaram muito cuidado e carinho.

Cons:

Nada a apontar

2026-07-07 • via Nuitee
G
Gerben • couple • nl
9
Prima plek om een paar dagen te verblijven
Pros:

Locatie dicht bij het centrum

Cons:

‘s morgens vroeg al veel geluid op straat

2026-07-05 • via Nuitee
T
Thomas • solo_traveller • de
9
Freundliches, sauberes Hotel in guter Lage!
Pros:

Super nettes Rezeptionspersonal - schönes, ruhiges, sauberes Zimmer, tolle Lage, alles wunderbar!

Cons:

Ein paar andere Gäste, die glaubten, im Frühstücksraum alleine zu sein und daher unfassbar laut sein zu dürfen … aber dafür kann das Hotel nichts!

2026-07-04 • via Nuitee