Hotel Alto Lido

Hotels
9 (2014 reviews)
Estrada Monumental, 316 , Funchal , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with cleanliness
Breakfast quality concerns

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, particularly the perception of low-quality food and room service.
Service
10
Some staff members were noted as friendly, balancing the overall service sentiment.
Location
9.7
Positive remarks about the hotel's location being convenient and close to attractions.
Room Quality
8.74
Spacious and modern rooms were mentioned positively, although some comfort issues were noted.
Amenities
9.19
Amenities were generally appreciated, with good alternatives for entertainment cited.
Value for Money
8.72
Price concerns were raised by some, suggesting better value may be available elsewhere.
Food and Beverage
7.68
Breakfast quality and variety were criticized, impacting overall food satisfaction.
Overall Experience
9.73
Despite some criticisms, many reviewers enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:18

Property Description

Luxurious Accommodations
Hotel Alto Lido offers modernly decorated rooms, suites, and studios with stunning sea views. Each unit is equipped with top-notch amenities like a flat-screen TV, free WiFi, and a fully equipped kitchenette in studios.

Dining Excellence
Indulge in a culinary journey with 3 on-site restaurants offering a variety of dining experiences. From local specialties at Flôr de Sal to a la carte menu at The Tale with sea views, and light meals at Linha de Água by the pool, there's something to satisfy every palate.

Wellness and Leisure
Guests can unwind at the indoor and outdoor heated pools, children's pool, spa facilities, gym, sauna, and Turkish bath. With conference rooms, a games room, and a shuttle service to Funchal, every need is catered to at Hotel Alto Lido.

Book now to experience the epitome of luxury and comfort at Hotel Alto Lido.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2014 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 7.68
Overall Experience: 9.73
R
Rina couple il
10
Amazing place. Loved our stay!
Pros:

Amazing place! Looks like a dream 😍 Clean big rooms with view to the sea, big blue pool. Breakfast is tasty. There is a bar and even few restaurants inside the hotel. The staff was very friendly, rooms cleaning personal always left something tasty to eat in the room. Loved our stay there ❤️

Cons:

The only thing - the hotel parking cost money (15euro for day). We went a bit up with the car to another street, parked there for free and took stairs to the hotel.

2026-06-18 via Nuitee
L
Leen couple be
9
2026-06-16 via Nuitee
R
Roya couple nl
10
Uitstekend hotel, rustige omgeving en een zeer aangenaam verblijf.
Pros:

Vriendelijke personeel , locatie, Hygiene

Cons:

n.v.t

2026-06-15 via Nuitee
E
Elias couple es
9
2026-06-09 via Nuitee
C
Cristina couple za
9
Beautiful well lov
Pros:

We have stayed here before and loved it, reason being why we returned,
Staff were excellent and helped whenever we needed help, Breakfast was superb and had a great variety
Will definitely be back

Cons:

Indoor pool could have been warmer

2026-06-08 via Nuitee
H
Heidenreich couple at
8
2026-06-02 via Nuitee
J
JOSE VICENTE solo_traveller es
9
2026-06-02 via Nuitee
M
MariaUAPT couple pt
10
Pros:

Já segundo vez que ficamos neste hotel e tudo ótimo.
Gostamos muito restaurant Tale.

2026-05-27 via Nuitee
I
Isa couple es
10
Còmodo y buen trato
Pros:

Una estética preciosa, buena ubicacion y buen trato del personal en recepcion y limpieza

Cons:

Que cierra muy temprano la zona de la piscina y el bar de la piscina, dado que las actividades en Funchal son solo de mañana hasta ñas 5 casi todas y luego era buen momento de disfrutar de las instalaciones

2026-05-26 via Nuitee
K
Karpylianska solo_traveller ua
10
2026-05-18 via Nuitee
J
Jayne couple gb
8
Pros:

Our room was clean well presented and comfortable. Good facilities and excellent choice at breakfast.

Cons:

Not close to central Funchal.

2026-05-17 via Nuitee
M
Maurice solo_traveller de
8
Pros:

Gute Lage und super freundliches Personal. Es gab täglich Aufmerksamkeiten wie Gebäck oder Frucht aufs Zimmer. Zum Geburtstag gab es sogar einen ganzen Kuchen.

Cons:

Die Sauberkeit war etwas vernachlässigt worden. Es gab ein paar Flecken auf der Bettwäsche, sowie vereinzelt Haare. Der Fernseher ist zudem stark veraltet und nicht auf dem aktuellen Stand der Technik.

2026-05-16 via Nuitee
J
jean marc solo_traveller fr
7
bon sejour mais pas un bon rapport qualité prix
Pros:

la taille de la chambre , la piscine , le sauna , la localisation.

une petite attention a votre arrivée avec une petite bouteille de madere et des petits gateaux.

et tous les jours je recevais une petite delicatesse , une viennoiserie, des fruits , une petit gateau a mon retour a la chambre . tres touchant

la piscine interieure est magnifique et les transat de grande qualité

Cons:

le petit dejeuner etait vraiment bas de gamme , les oeufs n'ont pas de gouts , beaucoups de choix mais pas de qualités. les cereales sont dures , les viennoiseries un peu seches , les petits gateaux pas tres qualitatifs

il n'y a pas de fontaine d'eau dans les etages

le sauna est de qualité avec un super acceuil mais la salle de repos est un peu simple avec un haut parleur qui gresille et une petite huile essentielle serait la bienvenue

le prix est tres élevé par rapport aux prestations dommage

le parking a 15€ / jour n'est pas inclu dans le prix de la chambre

2026-05-14 via Nuitee
W
Wojciech solo_traveller pl
9
Pros:

Lokalizacja i bliskość wielu restauracji, najlepsza obsługa w recepcji w dzień przyjazdu i najwyższy poziom obsługi w restauracji The Tale, w szczególności pana Humberto.

Cons:

Nastawienie na duże grupy emerytów, codziennie kilka autokarów, przez co kolejki do wind i na śniadaniu zawsze tłum. Pomimo szerokiego wyboru pozycji w bufecie śniadaniowym, większość pozycji średniej jakości, nastawienie na ilość, a nie jakość.

2026-05-12 via Nuitee
K
Kateryna family_with_children de
9
Cons:

Honestly, this was the first time I had seen such staff at the reception desk. They had their own very special atmosphere, and I was even afraid to approach them. Dear reception staff, I understand that you have a lot of work and are probably tired of tourists and their silly questions, but we also work hard and save money in order to come to Madeira. So please at least pretend that you are happy to see us.

2026-05-11 via Nuitee
J
Júlia couple pt
8
Excelente localização
Pros:

Localização excelente, quarto confortável com uma boa vista e tudo bastante limpo.
Piscinas incríveis.

Cons:

Os empregados não são assim tão atenciosos e pequeno almoço poderia ser melhor
Mas de uma forma geral correu tudo bastante bem!

2026-05-11 via Nuitee
A
artur family_with_children pt
10
2026-05-11 via Nuitee
2
2207gsm Couples Devon, England
8
Nice hotel let down a bit by the small things
Pros:

Nice hotel located about a 30 minute walk from the centre (of sorts!). Rooms are basic but clean and modern. Breakfast is buffet style with a range of options although it can get a little crowded. Small things let it down a bit - accessing the spa was difficult as staff never seemed to be around to enable you to book and when you did get in there are no water facilities, lift space for such a big hotel is limited and issue exacerbated by access via the stairs being locked. Overall a nice hotel that could do with a few small changes. Oh and yes the lack of spoons (or just anything to stir your tea) was weird.....

2026-05-10 via Tripadvisor
O
orla solo_traveller ie
2
Disappointed
Pros:

The hotel staff were very unhelpful after my cancelled flight and I was charged for two nights even tho I ended up only staying for one because the airline changed my new flight. Staff were uninterested in helping me with that

Cons:

The staff

2026-05-08 via Nuitee
F
Flowerpot1234x Family Plymouth, Devon, England
8
Overall very good stay
Pros:

Pros:
- spacious, modern and clean room
- very comfy bed
- lovely view (side sea view)
- location is a bit of a walk to the main area but it’s straightforward and plenty of shops, cafes and views along the way. We actually enjoyed spending some time in the area around the hotel, particularly the cafe/bar next door - Loja dos vinhos
- also a large supermarket next door
- free shuttle bus to/from the centre several times a day, and an Uber is generally around €5-6
- large terrace area with an adequate size pool at the back of it
- plenty of choice at breakfast including pastries, cava, hot items, and eggs made to order

Cons:
- limited and basic toiletries in the bathroom (shower gel only)
- very rude other guests, mostly large groups of unfriendly Europeans (not the hotels fault!)
- the main restaurant was very noisy during busy times and feels quite cramped as there isn’t any outdoor space and minimal windows/natural lighting
- use of the safe should be included in the room price as it is at most hotels

2026-05-07 via Tripadvisor