Özkaymak Falez Hotel

Hotels
6 (887 reviews)
Bahçelievler Mah. Tarık Akıltopu Cad. No:1 Muratpaşa , Antalya , TR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Cozy pool area
Comfortable/older but cozy furniture
Some guests reported overall very positive stays
Cons:
Unfriendly / unhelpful reception and staff
Poor maintenance (broken doors, non-working minibars)
Dirty toilets / low cleanliness
Poor and repetitive food
Room/bed and terrace issues; problematic check-in experience

Categories

Cleanliness
4
Multiple reviews mention very dirty toilets and poor maintenance; cleanliness is noticeably below expectations.
Service
4
Several guests report unfriendly, unhelpful reception and check-in staff and poor communication from reception/bar staff.
Location
9
Repeatedly called out as a strong positive — reviewers say the property's location is very good and a main benefit.
Room Quality
5
Rooms have mixed quality: some comfortable older furniture but also reports of broken balcony/main doors, non-working minibars and bed/terrace issues.
Amenities
8
Pool area is described as cozy (positive), but some amenities (minibar) repeatedly failed; overall amenities are decent despite maintenance issues.
Value for Money
6
Not explicitly discussed in reviews; assigned the target overall rating.
Food and Beverage
5
Multiple complaints that the food is poor and repetitive, especially at lunch; overall food quality is below average.
Overall Experience
7
Mixed overall: some guests say everything was 'top' and location/property are positives, but several guests report very poor service, maintenance and cleanliness, producing a polarized experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:00

Property Description

Luxurious Amenities

Ozkaymak Falez Hotel boasts 2 outdoor pools, a children’s pool, and even an indoor pool with a thrilling water slide. The spa centre, 4 tennis courts, and a private beach just 200 metres away ensure endless entertainment options for guests.

Elegant Accommodations

Each room at Hotel Ozkaymak Falez is equipped with modern comforts like a flat-screen TV, air conditioning, and a minibar. Guests can unwind on their balcony or terrace with picturesque city, garden, or sea views available.

Culinary Delights

Indulge in delectable buffet-style meals at La Pergola Restaurant, savor Mediterranean specialties at Mehtap Restaurant, and enjoy evening drinks with live piano music at the lobby bar. With a variety of dining options, your taste buds are in for a treat.

Book now to experience the ultimate blend of luxury and relaxation at Ozkaymak Falez Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Dec 1, 2026 until Wed, Mar 31, 2027
Swimming pool: Closed from Tue, Dec 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AYT

Location

Guest Reviews

6
Based on 887 reviews
Cleanliness: 4
Service: 4
Location: 9
Room Quality: 5
Amenities: 8
Value for Money: 6
Food and Beverage: 5
Overall Experience: 7
P
Paweł • family_with_children • nl
7
Arda Gulller
Pros:

Jeśli ktoś ceni sobie lokalizację( bliskość morza, i centrum) piękny widok z balkonu na góry taurus + morze śródziemne będzie zachwycony...hotel o wielkich możliwościach i wspaniałej historii nie wątpię ,że 20 lat temu było to miejsce must be in Antalya ...pool bar bardzo miła obsługa , baseny super( choć zimne po sezonie ...mogli by dogrzać lekko co przy all inclusive poool bar ,by dało radę się kąpać;) ...osobiście nie lubię zbytniego blichtru ,więc hotel mi odpowiadał choć farba,ręczniki na baseny dobra kawa niewiele kosztuje ,a w tym hotelu tego brakuje...natomiast jedzenie było ok....pełno kotów to na pewno na + dla hotelu...cena do jakości ok .

Cons:

Za zimna woda w basenie, brak dobrej kawy, reczniki słabe na basen,...do odmalowania hotel...obsługa miła... tylko jeden buc z recepcji nie miły....ale pewnie przez brak dobrej kawy w hotelu...mimo to hotel da się lubić.

2026-10-31 • via Nuitee
H
Haji Akbar • family_with_children • dk
4
2026-10-30 • via Nuitee
J
Joanna • family_with_children • gb
3
So horrible i will never step my foot there again.
Pros:

Cleanliness

Cons:

The welcome was very nasty I ended up calling police. The night staff was very horrible. Also when we were leaving I asked for taxi and it took good 20 minutes to call a taxi for us.
Cats were all over the dining area. They never considered those with allergies and phobia.

2026-10-30 • via Nuitee
H
Hazel • couple • au
5
2026-10-27 • via Nuitee
B
Bagirov • solo_traveller • az
1
Pros:

Ничего не понравилось

Cons:

Самая конченная место на планете...

2026-10-26 • via Nuitee
M
Meron • couple • gb
4
2026-10-26 • via Nuitee
M
Mohamed • extended_group • eg
8
2026-10-25 • via Nuitee
A
Alana • solo_traveller • ru
5
Очень очень много кошек которые ходят по столам, люди у которых аллергия на шерсть, отель не рекомендую, потому что кошк
Pros:

Очень красивая локация, и нормальный отель, соответствует своей цене, но обязан стоит поехать из за красоты, все в очень удобном расположении, все близко

Cons:

Ужасная уборка, нам не меняли за 4 дня постельное белье, один день у нас вообще не убрались в номере, и еда была не разнообразная, почти все одинаковое, выбора было не много, кушали зелень, мясо и рыбу
Вода в отеле очень холодная в бассейнах, прям ледяная, подогрева не было и там была одна горка, которая тоже не работала

2026-10-24 • via Nuitee
G
Gunars • family_with_children • gb
9
Pros:

Friendly staff. Excelent lokation for shoppings and relaxing.

2026-10-24 • via Nuitee
M
Mirsad • couple • gb
1
Extremely poor and dirty
Pros:

Location only

Cons:

They have not cleaned the rooms for our entire stay . The place was dirty . Reception was not welcoming when we arrived at all . It appeared customer service was only given to Russian speaking customers !

2026-10-24 • via Nuitee
S
Susann • family_with_children • nl
6
Prima voor die prijs
Pros:

Het personeel was vriendelijk, al was de communicatie in het Engels beperkt door een sterke voorkeur voor de Russische taal. De accommodatie was goed onderhouden en hygiënisch. De aanwezigheid van kittens in en rondom het hotel, wat typerend is voor de regio Antalya, ervoeren wij als een aangename toevoeging.

De shuttleservice naar het strand verliep uitstekend; hoewel er op het strand geen all-inclusive maaltijden werden geserveerd, was er wel een aanbod aan dranken beschikbaar.

Cons:

Het diner werd herhaaldelijk koud geserveerd. Daarnaast was de glijbaan niet toegankelijk en vertoonde het sanitair in de kamer technische defecten. De bedden boden onvoldoende comfort, aangezien de vering voelbaar was.

2026-10-23 • via Nuitee
M
Mirzai • couple • se
1
2026-10-23 • via Nuitee
L
Larisa • family_with_children • gb
7
2026-10-23 • via Nuitee
S
Sahar • family_with_children • de
3
Trotz schöner Zimmer, toller Aussicht nicht zu Empfehlen
Pros:

Frühstück: Lecker, aber Mängel beim Nachfüllen
Das Frühstück war geschmacklich sehr gut und bot eine gute Auswahl. Allerdings gab es regelmäßig keine Butter oder Margarine – ein einfaches Grundnahrungsmittel, das ständig vergriffen war und nicht nachgefüllt wurde.

Breakfast: Tasty, but lacking basic items
The breakfast tasted very good with a nice selection. However, basic items like butter or margarine were constantly out of stock and never refilled.

Cons:

Essen & Hygiene: Das Mittag- und Abendessen war jedes Mal eiskalt. Zudem liefen im Innenrestaurant Katzen auf den Tischen und fraßen aus den Speisebehältern. Beim Frühstück fehlte ständig Butter.

Rezeption & Service: Sehr unfreundliches Personal an der Rezeption. Nach einem Katzenangriff im Hotel wurde ich vom Manager nicht ernst genommen.

Atmosphäre & Publikum: Keine Animation. Das Publikum (ca. 90 % russische Gäste) war sehr unhöflich (Vordrängeln, kein Grüßen, große Essensverschwendung).


Food & Hygiene: Lunch and dinner were ice-cold every single day. Cats walked on tables in the indoor restaurant and ate from the food warmers. Butter was constantly missing at breakfast.

Reception & Service: Very rude front desk staff. After being attacked by a cat inside the hotel, the manager did not take me seriously.

Atmosphere & Guests: No animation/entertainment. About 90% of the guests (mostly from Russia) were very rude (pushing in line, no greetings, wasting lots of food).

2026-10-21 • via Nuitee
G
György • couple • hu
3
2026-10-20 • via Nuitee
N
Nouvess • couple • fr
10
Parfait
Pros:

Très beau hôtel, propre. On y mange bien rien à dire

2026-10-16 • via Nuitee
V
Vitalii • couple • ru
7
Реновация , смена и увеличение сотрудников, поднятие стоимости размещения.
Pros:

Территория, локация пляжа

Cons:

Усталый отель , напоминает старый лимузин с персоналом который общается с презрением.

2026-10-16 • via Nuitee
M
Mohammed Ebrahim Yousef • solo_traveller • us
1
Pros:

Location is good only

Cons:

Staff are too rude especially on reception i went to reception to ask them going to beach on time and bus left and I suppose to wait 1 hour
Reception staff rejected to check out 5 min late even
They are not friendly at all
Food was too bad I booked all inclusive and I had my food outside because of bad food there
Beach not infron
Beach is too far from hotel you need to walk 30 min inorder to go to beach
Housekeeping do not change bed sheet we had bedsheets from previous guests unfortunately was dirty with blood no idea how blood was there
I do not recommend this hotel at all
Never visited again
So bad experience

2026-10-15 • via Nuitee
K
Kubilay • solo_traveller • ch
1
2026-10-15 • via Nuitee
B
Bartlomiej • solo_traveller • gb
7
Cons:

4 out of 5 hotel receptionists don't speak English

2026-10-14 • via Nuitee