AC Hotel by Marriott Pisa

Hotels
AC Hotels by Marriott
8.1 (1468 reviews)
Via delle Torri, 20 , Pisa , it

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Room amenities lacking
High prices
Comfort issues with furnishings

Categories

Cleanliness
8.33
Overall positive remarks about cleanliness in reviews.
Service
8.9
Staff described as professional and friendly.
Location
8.64
Convenient location noted positively in several reviews.
Room Quality
7.59
Some concerns about room comfort and maintenance.
Amenities
7.62
Limited amenities and dining options mentioned.
Value for Money
7.88
Generally perceived as expensive for the service level.
Food and Beverage
7.63
Limited options available for meals, particularly during busy hours.
Overall Experience
8.2
Mixed feelings overall, yet still a commendable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:20

Property Description

Modern Design and Comfortable Rooms
Experience the sleek and contemporary design of the AC Hotel by Marriott Pisa, located just a short distance from both the city center and the airport. Relax in air-conditioned rooms equipped with a minibar, HD TV, and luxurious bedding for a comfortable stay.

Delicious Breakfast and Stylish Lounge
Start your day with a delicious buffet breakfast served in the elegant dining room. Unwind or catch up on work in the chic AC Lounge, featuring a modern ambiance. Additionally, stay active in the 24-hour fitness area with state-of-the-art Technogym WiFi equipment.

Convenient Location and Amenities
Benefit from free external parking and proximity to key attractions like the Cisanello Hospital and the iconic Leaning Tower. With easy access to the A12 motorway and the Tuscan seaside, AC Hotel by Marriott Pisa offers the perfect blend of convenience and luxury.

Book your stay at AC Hotel by Marriott Pisa for a memorable and comfortable experience.

Important information:

Deposits are only required for bookings made during special events and/or for prepaid rates.

The external parking is free. The private internal garage is available at an extra cost.

Please note that the restaurant is open from Monday until Friday from 18:00 until 22:30. The bar is open every day from 17:30 until 23:00. Pets are not allowed in Bar/Restaurant area.

All rooms are No-Smoking, the penalty for smoking in a room is € 180.00 per room, and may be charged after check-out if smoking evidence is found after guest departure.

Air conditioning with 2-pipe system. Cooling or heating depends on the season. Check maximum room occupancy before booking (no exceptions allowed at check-in, even for children).

Guests arriving after 3am are requested to inform the property 1 day prior to their expected arrival time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.1
Based on 1468 reviews
Cleanliness: 8.33
Service: 8.9
Location: 8.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 7.88
Food and Beverage: 7.63
Overall Experience: 8.2
M
Monica couple ch
9
2026-07-25 via Nuitee
C
CORNEL DUMITRU couple ro
10
Un hotel pe cinste a brandului din care face parte.
Pros:

Un hotel OK. Conform asteptarilor.

2026-07-22 via Nuitee
S
Samrah extended_group gb
6
Pros:

Conveniently located, although I would still recommend having a car to make exploring the area easier. Pisa is also a destination that only requires a day trip to experience fully.

Cons:

The room had a strange sewage-like smell that was difficult to ignore. We had to bring a member of staff into the room to experience it themselves before they fully understood the issue and could investigate further.

2026-07-22 via Nuitee
R
Rola couple hr
9
Pros:

Nice hotel, only 10 minutes from the city center, good parking!

2026-07-22 via Nuitee
L
Lars couple nl
8
2026-07-21 via Nuitee
M
Maciej solo_traveller gb
8
Pros:

All staff was really friendly, we only spent a night in there but everyone was very welcoming, smiled and well presented.

Cons:

While the rooms were ok, the beds were quite dated and uncomfortable, very loud beds when turning like springs have seen better days on them. I'd also want to see more selection on breakfast as it was tasty but fairly basic.

2026-07-21 via Nuitee
S
Sunhwa solo_traveller gb
6
A Pleasant Stay, but There Is Room for Improvement
Pros:

The place was clean, and close to the airport.

Cons:

The staff were not particularly welcoming and could benefit from improved customer service training. Some staff members came across as rude and abrupt when interacting with guests.

While I appreciate that the hotel is in Italy, it caters to international visitors. It would greatly enhance the guest experience if more staff were able to communicate confidently in English.

The breakfast could also be improved by offering a wider variety of options. The selection was quite limited, leaving guests with very few choices.

2026-07-21 via Nuitee
B
Barbara extended_group it
1
Terribile
Pros:

L’unica cosa che mi è piaciuta della struttura è stata la gentilezza delle ragazze che servivano la colazione

Cons:

Tutto! soffitti della sala Ristorante , della hall e non solo infiltrati d’acqua con acqua che gocciolava dai bocchettoni dei condizionatori, puzza di fogna quando uscivi dall’ascensore, personale della reception, molto scortese, attesa di 20 minuti alla reception perché non c’era nessuno. la persona che doveva essere lì era ai piani, quindi non per colpa sua la reception era assolutamente sguarnita cosa che non mi è mai successa in nessun hotel, visto che viaggio spesso per lavoro e giro tantissimi hotel, quattro stelle. In quell’hotel avrebbe potuto entrare chiunque e nessuno se ne sarebbe accorto perché alla reception non c’era nessuno e non c’è stato nessuno per tanto tempo poi ho capito che sono sotto organico, ma rimane comunque allucinante. Colazione scarsa sia come qualità che come quantità e come varietà.
Ho preso una stanza tripla per tre adulti e il terzo adulto ha dovuto dormire su una brandina piccolissima con copriletto tutto macchiato materasso talmente sottile che si sentivano tutti gli spuntoni sotto la schiena delle molle e i cuscini erano pietosi tutti super molli e non c’era la possibilità di scegliere. Abbiamo fatto presente tutte queste cose in reception, ma il risultato è stato assolutamente nullo dicendo che i letti erano così i cuscini erano quelli era normale che cadesse l’acqua dai condizionatori e che ci fossero tutti i soffitti marci. Un quattro stelle veramente vergognoso tanto che anche il Personale era svogliato e demotivato. Esperienza da dimenticare .

2026-07-20 via Nuitee
R
raffaele solo_traveller it
7
2026-07-19 via Nuitee
J
Johnny solo_traveller it
8
2026-07-19 via Nuitee
C
Chenggang family_with_children cn
8
Pros:

早餐达到商务水平,酒店对面就是一个很大的商业广场,有个很大的高端连锁超市,里面东西种类丰富。

2026-07-18 via Nuitee
M
Mostafa solo_traveller ma
8
2026-07-16 via Nuitee
L
Leoo extended_group ro
8
2026-07-16 via Nuitee
G
gila solo_traveller il
8
2026-07-14 via Nuitee
M
Mario couple it
10
2026-07-13 via Nuitee
A
Andrea couple gb
7
2026-07-12 via Nuitee
A
Alina family_with_children cz
9
Pros:

Замечательный отель, прекрасный завтрак. Недалеко был великолепный итальянский ресторан.

2026-07-12 via Nuitee
R
Roger solo_traveller au
10
2026-07-12 via Nuitee
A
Allan couple gb
9
Great place for a short break friendly and accommodating staff
Pros:

Friendly staff comfortable rooms bar and restaurant good

Cons:

Nowhere to sit outside and enjoy a drink in the evening nor anywhere within a 20 minute walk either

2026-07-09 via Nuitee
V
Valentina solo_traveller it
8
Soggiorno di lavoro
Pros:

Il personale gentilissimo e professionale
La camera bella e comoda
La pulizia

Cons:

La vasca da bagno
L’offerta del menù del ristorante
L’aria condizionata in camera non funzionava bene

2026-07-09 via Nuitee