Hotel Universal

Hotels
8.4 (6783 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es
+34 981 58 58 00

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Location

Guest Reviews

8.4
Based on 6783 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
A
Agustin • solo_traveller • es
9
Pros:

La total independencia del baño hacia la habitacion

2026-09-05 • via Nuitee
A
Adriana • couple • es
9
Excelente ubicación
Pros:

El desayuno muy bien. La habitación en general bastante cómoda. La ubicación estupendo andando llegas enseguida al centro.

Cons:

Para aparcar tienes un parking en frente del hotel que te cuesta 15,50€ el día. Lo malo es que no hay aparcamiento cerca gratuito como tal. Pero al final, es un hotel muy céntrico. Es ideal si te quedas para poquito tiempo y tener todo a mano.

2026-09-05 • via Nuitee
A
Alfonso • couple • es
10
2026-09-05 • via Nuitee
D
Diaz • solo_traveller • es
5
Pros:

El sitio.

Cons:

Grifo roto. El Mantenimiento un poco descuidado

2026-09-04 • via Nuitee
M
MARINA • couple • es
10
2026-09-04 • via Nuitee
A
Antonia • couple • es
8
Nos gustó la amabilidad, la limpieza y la ubicación
Pros:

La atención del personal y la ubicación

2026-09-04 • via Nuitee
F
Fernando • couple • pt
7
aceitavel
Pros:

podia ser melhor

2026-09-04 • via Nuitee
A
Antonia • couple • es
8
2026-09-04 • via Nuitee
C
Celso • solo_traveller • es
10
Hotel universal
Pros:

Su ubicación.

Cons:

No entrará en el precio una botella de agua en la habitación, y mucho ruido a primerísima hora limpiando habitaciones sobre las 0800.

2026-09-04 • via Nuitee
L
leonardo • couple • es
8
2026-09-04 • via Nuitee
L
luwu • extended_group • cn
1
No fridge and1 Poor soundproofing
Pros:

Good location

Cons:

No fridge. ​Poor soundproofing and Noisy neighbours

2026-09-03 • via Nuitee
O
Osama • couple • us
9
Pros:

Had a cool boho vibe

Cons:

Walls were a bit thin

2026-09-03 • via Nuitee
J
JOSE • family_with_children • es
10
Pros:

Todo perfecto

2026-09-02 • via Nuitee
H
Hannah • couple • ie
10
2026-09-02 • via Nuitee
C
Cara • couple • au
8
Great choice after walking the Camino to rest and recover
Pros:

Great location to the cathedral
Clean comfortable room with private bathroom

Cons:

Room was small

2026-09-02 • via Nuitee
R
Rolando • solo_traveller • ie
9
6 friends post camino walk
Pros:

Pretty much at the center of the city but just a tad bit out of the noisy streets. Near the bus stop going to the airport and the room have all your basic needs. Kettle is a plus but would be nice if there's a coffee sachets to go with it and not just tea. Able to leave our baggage is deffo a nice touch.

Cons:

Lift is tiny but you got 2 side by side. Didn't opt for the breakfast so can't comment on that. The receptionist don't seem to be friendly but that's just my 2 cents.

2026-09-02 • via Nuitee
E
estefania • couple • es
9
2026-09-02 • via Nuitee
G
GIANMARCO • solo_traveller • it
7
2026-09-02 • via Nuitee
T
TEYING • extended_group • tw
9
Pros:

酒店地點非常好, 門口就有計程車招呼站, 搭往客運總站及火車站非常方便; 也有前往機場的A6公車站牌; 徒步前往聖地牙哥大教堂也是10分鐘之內的路程, 早餐不錯, 整體滿意!

Cons:

早餐內容上, 如果能再加一些青菜沙拉, 就更完美了!

2026-09-02 • via Nuitee
Y
Yolanda • couple • es
9
Para repetir
Pros:

Muy buena relación calidad-precio

Cons:

El desayuno no tiene apenas variedad

2026-09-02 • via Nuitee