Hotel Universal

Hotels
8.4 (6702 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es
+34 981 58 58 00

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Location

Guest Reviews

8.4
Based on 6702 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
S
Simone • solo_traveller • de
9
2026-08-15 • via Nuitee
A
antonio • solo_traveller • es
7
Buena opción
Pros:

La ubicación

Cons:

No hay donde poner la maleta. El aire acondicionado es ruidoso pero no me hizo falta para dormir, buen aislamiento térmico. Eche en falta una pequeña nevera

2026-08-15 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-08-15 • via Nuitee
A
ANTXON • solo_traveller • es
7
2026-08-14 • via Nuitee
A
Andrea • couple • es
8
Rápida.
Pros:

La ubicación

Cons:

Me esperaba más comodidad en la cama. Además, pedí una habitación doble y estaba preparada para 3 personas (cama supletoria). Solamente nos quedamos a dormir una noche y no íbamos a decir nada

2026-08-14 • via Nuitee
M
Macke • solo_traveller • de
8
2026-08-14 • via Nuitee
J
Josep Maria • extended_group • es
7
Bona ubicació, habitació correcte. Ens hem allotjat al agost i hi havia molts mosquits
2026-08-14 • via Nuitee
F
Francesc Josep • couple • es
9
2026-08-14 • via Nuitee
M
Maria Purificacion • family_with_children • gb
9
2026-08-14 • via Nuitee
F
Fernandez • solo_traveller • es
10
2026-08-14 • via Nuitee
E
Eva María • couple • es
10
2026-08-13 • via Nuitee
S
Siofra • family_with_children • ie
8
A really enjoyable stay in the heart of Santiago de Compostela—exceptionally convenient, comfortable and welcoming, with
Pros:

The location was perfect—just seconds from everything. The 3pm check-in and midday check-out were a real bonus, and being able to store our luggage both before check-in and after check-out was very convenient. Breakfast was exactly what we needed, and the staff across reception, breakfast and housekeeping were exceptionally helpful. The air conditioning worked brilliantly, which was especially welcome with temperatures reaching 36°C. The beds were also very comfortable. The bathrooms were clean and showers worked perfectly. I will stay again.

Cons:

Not sure I can think of anything. Can’t complain. It’s not a five star hotel but it was safe clean comfortable and welcoming.

2026-08-13 • via Nuitee
F
Frederic • extended_group • es
9
2026-08-13 • via Nuitee
F
Felipe Gimeno • couple • es
8
2026-08-13 • via Nuitee
J
Joaquim Virgílio • solo_traveller • pt
7
Pros:

Simpatia dos funcionários,
Higiene e limpeza do quarto e sala de jantar

Cons:

Falta de estacionamento..

2026-08-13 • via Nuitee
I
Irene • solo_traveller • es
10
2026-08-12 • via Nuitee
R
Rudolf • solo_traveller • ch
8
2026-08-12 • via Nuitee
R
ROCCO • solo_traveller • it
8
Pros:

.

Cons:

.

2026-08-12 • via Nuitee
V
Virginie • couple • fr
8
Bel emplacement, bonne réception et très bien équipé
Pros:

L’emplacement idéal, équipé d’une bouilloire dans la chambre. Le seul hôtel sur tout le chemin de compostelle avec une bouilloire, des gobelets et des sachets de thé ! Le lit était comme confortable

Cons:

Le prix trop élevé pour un deux étoiles, et immeuble mal insonorisé.

2026-08-12 • via Nuitee
J
JUAN JOSE • couple • es
7
Bona ubicació, molt cèntric
Pros:

Ubicació perfecta! Habitacions còmodes.

Cons:

Fa falta renovar matalap. Modernizar instal•lacions.

2026-08-12 • via Nuitee