Hotel Universal

Hotels
8.4 (6783 reviews)
Plaza Galicia, 2 , Santiago de Compostela , ES
+34 981 58 58 00

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Location

Guest Reviews

8.4
Based on 6783 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
M
Maria • solo_traveller • es
6
2026-09-19 • via Nuitee
W
Wahl • extended_group • at
10
Pros:

Super zentrales Hotel, sehr sauber

2026-09-19 • via Nuitee
C
caroline • couple • ca
10
2026-09-18 • via Nuitee
P
Polojan • couple • es
10
2026-09-18 • via Nuitee
N
nicolas • couple • es
7
Viaje a Santiago
Pros:

Bien

Cons:

Nada

2026-09-18 • via Nuitee
L
LAURA • family_with_children • es
7
Pros:

Muy adecuado

2026-09-18 • via Nuitee
A
Arne • solo_traveller • us
10
A comfortable stay with a nice breakfast.
Pros:

Friendly staff and in the heart of the historic district. Great breakfast buffet, nice options.

Cons:

Nothing to add here, all good.

2026-09-18 • via Nuitee
R
RONI • couple • il
7
Pros:

מיקום ומחיר. קיבלנו חדר גדול

2026-09-18 • via Nuitee
F
FÁTIMA • solo_traveller • es
9
Muy bien
Pros:

Buenísima ubicación y cama muy cómoda

2026-09-18 • via Nuitee
J
Jose • couple • es
10
Muy buen hotel
Pros:

Limpieza , comodidad y la excelente ubicación.

Cons:

Nada

2026-09-17 • via Nuitee
M
MARIA NELIDA • solo_traveller • es
9
Pros:

La situación, limpieza y comodidad de sus camas , perfecto para unos días en santiago lo tienes todo cerca

2026-09-17 • via Nuitee
M
Maria Carmo • solo_traveller • pt
8
Pros:

,

Cons:

.

2026-09-17 • via Nuitee
E
Eleonore • extended_group • de
7
Es war für eine Nacht vollkommen in Ordnung.
Pros:

Nähe an historischer Altstadt

Cons:

Keine echte Lobby
Sehr kleine Zimmer

2026-09-17 • via Nuitee
M
Marl • solo_traveller • es
9
Pros:

La Ubicación

2026-09-17 • via Nuitee
P
pihkva • solo_traveller • ru
9
2026-09-17 • via Nuitee
T
Thabang Precious • solo_traveller • za
10
2026-09-16 • via Nuitee
L
Lizeth A Campos • extended_group • br
10
Muito satisfatória
Pros:

Limpeza, quarto confortável e sem ruído.

Cons:

Poderia ter um frigobar

2026-09-16 • via Nuitee
M
Maia • solo_traveller • pt
8
Pros:

Localizaçao

Cons:

Estava tudo bom

2026-09-16 • via Nuitee
M
Marg • solo_traveller • au
10
Margh
Pros:

Nothing was too much trouble for Victor - he was exceptional

Cons:

Nothing I didnt like

2026-09-16 • via Nuitee
K
Kieran • couple • ie
9
Great location and helpful staff
Pros:

Reception is 24/7 and both receptionists were extremely helpful

Cons:

Was on 7th floor- lift goes to 6 short stairs to room - minor issue

2026-09-16 • via Nuitee