Hotel Universal

Hotels
8.4 (6274 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Tour desk
Car hire
Packed lunches
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 6274 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
R
Rubén Dario • solo_traveller • es
8
2026-05-23 • via Nuitee
I
Ingebjorg • couple • au
9
We enjoyed our stay at this hotel.
Pros:

Great location, comfortable bed and nice bathroom. It eas quiet and offered a very good breakfast.

Cons:

A little expensive.

2026-05-23 • via Nuitee
P
Pirkko • solo_traveller • fi
9
Ihan hyvä
Pros:

Selkeä ja pelkistetty hotelli hyvällä paikalla. Ystävällinen henkilökunta

Cons:

Liikenteen melu.melkoista.

2026-05-23 • via Nuitee
J
Jose • family_with_children • es
9
Céntrico
Pros:

Es un hotel muy céntrico para visitar Compostela y hacer compras varias. En la habitación muy atentos y comprometidos con el cliente al ofrecernos bolsitas para hacernos un té o infusión.

Cons:

Nos duchamos y de repente el agua nos salía muy caliente o muy fría, no había término medio. Aunque las instalaciones eran nuevas.

2026-05-22 • via Nuitee
B
Browne • couple • au
8
2026-05-22 • via Nuitee
H
Hugo • couple • pt
8
2026-05-22 • via Nuitee
O
Oleksandr Voloshchenko • extended_group • es
9
2026-05-22 • via Nuitee
K
Katja • couple • ch
8
2026-05-22 • via Nuitee
B
Belkys • couple • pr
7
Pros:

Su ubicación, cama cómoda

Cons:

El aire acondicionado estaba tapado y no enfriaba bien.

2026-05-22 • via Nuitee
M
Melanie • solo_traveller • au
8
Pros:

Great location and space in the room.

Cons:

Nil

2026-05-22 • via Nuitee
C
Carlos • couple • ar
8
Hotel a escasas cuadras de la catedral, con comodas habiciones, muy bien insonorizadas
Pros:

Ubicacion en cercanias a la zona historica de la catedral,, amplia habitacion, cumplian con todo lo publicado por booking

Cons:

Para acceder con equipaje no tenia una pequeña rampa para deslizar las valijas, dada la presencia de tres escalones escalones internos, tampoco el personal se motivo para darnos una mano para el equipaje.. Ademas justo tiene una parada ade buses a pocos metros de la entrada y eso difilculta un poco el acceso por la gente esperando el bus.

2026-05-22 • via Nuitee
N
Na • extended_group • es
8
Pros:

La ubicación del hotel es perfecta a un pie de la parte vieja y de la zona nueva. La distribución de las camas en la habitación siendo habitación triple y que tuviese el lavabo fuera del baño, en medio de la habitación.

Cons:

La falta de luz natural

2026-05-21 • via Nuitee
C
Clebia Maria • extended_group • br
8
Bom
Pros:

Gostamos muito do atendimento e da localização. Bom custo/ benefício !

Cons:

Do preço

2026-05-20 • via Nuitee
C
christy • couple • us
10
2026-05-20 • via Nuitee
R
Ruiz • solo_traveller • es
9
2026-05-20 • via Nuitee
M
María Cecilia • extended_group • ar
8
Pros:

La ubicación, la disposición del personal y la variedad de sitios para comer en la zona.

Cons:

No tienen servicio a la habitación, poca iluminación en la habitación, lámparas quemadas, ascensores que se sienten poco seguros

2026-05-20 • via Nuitee
A
Aida • solo_traveller • es
8
Bien situado
Pros:

La ubicación y la amabilidad del personal

Cons:

Las habitaciones son muy pequeñas

2026-05-20 • via Nuitee
M
Maria • extended_group • es
9
Perfecto
Pros:

Muy centrico

2026-05-20 • via Nuitee
P
Peter • solo_traveller • de
9
2026-05-20 • via Nuitee
J
Johnson • solo_traveller • es
9
2026-05-20 • via Nuitee