Hotel Universal

Hotels
8.4 (6544 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es
+34 981 58 58 00

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 6544 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
L
Laura • solo_traveller • es
10
Hotel Universal recomendable: ubicación y comodidad.
Pros:

Ubicación excelente. A pocos minutos de la Catedral y al lado del Casco Antiguo. Cerca del Parque de la Alameda y a menos de 15 minutos de la estación de tren.
Habitación triple con camas muy cómodas. Baño correcto. Servicio de habitaciones correcto. No hay ruidos. Y el aire acondicionado funciona perfectamente.
Comunicación con recepción muy buena. Permiten dejar las maletas si llegas antes del check in y si necesitas dejarlas despues del check out también.

Cons:

Quizás al ser hotel , una nevera en la habitación vendría bien.
La cafetera de la habitación estaba un poco de adorno.

2026-07-25 • via Nuitee
G
Gemma • solo_traveller • es
10
Atención maravillosa y muy céntrico. Desayuno muy bueno y relación calidad precio también muy bien.
Pros:

La atención que tuvieron conmigo, muy amables y tuvieron el detalle de prepararme el desayuno antes para llevar porque tenía que irme de viaje muy temprano, un detallazo.

2026-07-25 • via Nuitee
J
Jose • solo_traveller • es
9
2026-07-25 • via Nuitee
J
Jose • solo_traveller • es
7
2026-07-25 • via Nuitee
C
Clemencia • couple • nl
4
Regular
2026-07-25 • via Nuitee
C
Cuenca • extended_group • es
8
2026-07-25 • via Nuitee
D
David • couple • es
10
2026-07-24 • via Nuitee
S
Sheila • extended_group • es
9
2026-07-24 • via Nuitee
K
Kenia • extended_group • us
10
2026-07-24 • via Nuitee
G
Gema • extended_group • es
8
Buen lugar para descansar después de el camino
Pros:

La ubicación a un paso del centro histórico. Las camas eran cómodas y la limpieza daba confianza.

Cons:

Que por el precio no incluyera el desayuno, ya me había alojado otras veces y si lo incluían.

2026-07-24 • via Nuitee
D
Diana • family_with_children • ch
9
Pros:

Lage

2026-07-24 • via Nuitee
Óscar • family_with_children • co
9
2026-07-24 • via Nuitee
I
Irantzu • couple • es
8
Un día en Santiago
Pros:

El desayuno, la cama, limpio

Cons:

La puerta de la habitación pesaba mucho

2026-07-24 • via Nuitee
S
Sandra • solo_traveller • es
10
2026-07-23 • via Nuitee
W
Willem • family_with_children • nl
7
Basic, centrally located hotel
Pros:

Nothing special, good basic hotel, good beds

2026-07-23 • via Nuitee
V
Vallejo riera • family_with_children • es
10
2026-07-23 • via Nuitee
M
Malena • extended_group • ar
9
Excelente estadía
Pros:

Muy buena atención del staff. Habitaciones amplias. Muy cerca del centro histórico. Ideal para hacer todo a pie desde allí.

2026-07-23 • via Nuitee
F
Francisco Javier • solo_traveller • es
10
Pros:

La ubicación

Cons:

Todo perfecto, nada

2026-07-23 • via Nuitee
A
Ana María • family_with_children • es
8
2026-07-22 • via Nuitee
N
Nataliia • family_with_children • ua
9
2026-07-22 • via Nuitee