Hotel Universal

Hotels
8.4 (6461 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 6461 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
L
Lengua • solo_traveller • es
8
2026-07-11 • via Nuitee
I
Imma R. • family_with_children • gb
9
2026-07-11 • via Nuitee
B
Belen • extended_group • es
10
Un final de Camino inmejorable
Pros:

Una ubicación perfecta, habitación excelente, atención maravillosa y un desayuno completo

Cons:

Nada

2026-07-11 • via Nuitee
N
Narciso • family_with_children • es
9
2026-07-11 • via Nuitee
F
Francisco UC • solo_traveller • es
10
2026-07-11 • via Nuitee
A
Angel • family_with_children • es
9
2026-07-11 • via Nuitee
L
Luiz Fernando • solo_traveller • br
10
2026-07-10 • via Nuitee
P
Piques • family_with_children • pt
8
Pros:

Das acomodações.

Cons:

Confusão, depois desfeita, acerca da reserva do quarto com uma criança de 12 anos.

2026-07-10 • via Nuitee
C
Capela • family_with_children • pt
7
2026-07-10 • via Nuitee
G
Gevriye • couple • de
8
Einfach Hotel, wie erwartet
Pros:

Einfach Hotel, ohne Besonderheiten, freundliches Pwrsonal, saubere Zimmer

Cons:

Lüfter im Bad defekt

2026-07-10 • via Nuitee
I
Isabela • family_with_children • es
10
Pros:

la ubicación es espectacular , al lado de las calles de souvenirs y a menos de 5 minutos del obradoiro

2026-07-09 • via Nuitee
M
MARIA DEL CARMEN • extended_group • es
8
Bien situado
Pros:

Si pero el baño un poco viejo

Cons:

El baño

2026-07-09 • via Nuitee
A
Agudo Valera • couple • es
10
Me volvería a alojar
Pros:

La ubicación excelente. Muy cerca de la catedral. La habitación cómoda y con todo lo necesario. Justo en frente hay un parking que si no conoces la ciudad y no sabes dónde aparcar pues se agradece.

Cons:

.

2026-07-09 • via Nuitee
M
Marcelo • solo_traveller • br
9
Ótima localização e instalações novas.
Pros:

Localização ótima, instalações novas e atendimento cordial.

Cons:

Quarto pequeno.

2026-07-09 • via Nuitee
C
carmen • couple • it
10
2026-07-09 • via Nuitee
J
Jose Antonio • family_with_children • es
8
Pros:

La ubicación muy bien

Cons:

Que pedí una habitación de dos camas y había tres camas, estuvimos muy estrecho se lo comenté al personal y me dijeron que eso era así. Luego me cobraron cómo dos personas que estuvimos pero yo pedí dos es más cuando llamé por teléfono me dijo el chico si las quería juntas o separados y no me gustó nada

2026-07-08 • via Nuitee
N
Nanci • solo_traveller • us
10
It was lovely. The breakfast was fantastic.
Pros:

I liked everything about the property.

Cons:

I didn’t like no coffee in rooms.
And lights too bright.
Small reading light by bed was connected to main overhead light…too much!!

2026-07-08 • via Nuitee
N
Nicole • solo_traveller • de
9
Pros:

Sehr nettes Personal

2026-07-08 • via Nuitee
S
Sonia • solo_traveller • es
9
Pros:

Muy bien ubicado y la habitación cómoda

2026-07-08 • via Nuitee
S
Solesss • solo_traveller • es
8
Muy bien
Pros:

Camas y aire acondicionado

Cons:

Le falta una neverita

2026-07-08 • via Nuitee