Facilities

Free WiFi
Designated smoking area
Outdoor pool - seasonal
Elevator
Golfing nearby
Downhill skiing nearby
Hiking/biking trails nearby
Rafting nearby
Snowboarding nearby
Ski lessons available nearby
See all facilities

Review Highlights

Pros:
Management responsiveness
Great location
Quiet and cozy environment
Cons:
Cleanliness issues
Room condition problems
Insufficient blackout curtains

Categories

Cleanliness
6.51
Issues raised about mold and water damage indicate a lack of cleanliness.
Service
8.48
Management was quick to respond, providing a positive aspect of the service.
Location
8.52
Great location mentioned multiple times, convenient for attractions.
Room Quality
6.47
The room condition described as terrible, highlighting issues with comfort.
Amenities
7.5
Basic amenities mentioned, but lacking in quality aspects.
Value for Money
6.96
Concerns about room quality may impact perceived value.
Food and Beverage
7.41
Not specifically mentioned, assigned overall target average.
Overall Experience
7.38
Mixed sentiments overall, averaging towards a moderate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:13

Property Description

Escape to a tranquil retreat at Oak Square Rentals, where comfort meets convenience in the heart of Gatlinburg.

Luxurious Accommodations
Indulge in one of our 60 uniquely decorated guest rooms, each featuring a cozy fireplace and a private balcony to soak in the serene views. Enjoy the convenience of kitchenettes equipped with refrigerators, stovetops, and microwaves, perfect for brewing your morning coffee or preparing light meals.

Recreational Facilities
Take a dip in our indoor pool or enjoy the seasonal outdoor pool, ideal for families and relaxation seekers. Our hotel also provides laundry facilities and complimentary self-parking to ensure a hassle-free stay.

Prime Location
Situated just a short walk from the stunning Great Smoky Mountains National Park and local attractions like Ripley's Aquarium and Gatlinburg Space Needle, Oak Square Rentals offers the perfect base for your adventures.

Don’t wait—book your stay today for an unforgettable getaway!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 113 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 7.41
Overall Experience: 7.38
K
Kenneth • solo_traveller • us
7
2026-05-30 • via Nuitee
B
Brandon • couple • us
7
Great, will definitely book again but ask questions when I arrive to avoid not being told I should have been told earlie
Pros:

Location, cleanliness

Cons:

Sleeper sofa and note left on truck windshield to not park there because work would be done on ceiling over parking spot. Would have been great to be given warning at booking since I wasn’t planning on going back to the truck, luckily I had forgot something in there.

2026-05-24 • via Nuitee
A
Anthony • solo_traveller • us
9
Pros:

Was a decent room for the price.

Cons:

It was a little confusing trying to get checked in.

2026-04-20 • via Nuitee
J
Joseph • family_with_children • us
8
2026-03-22 • via Nuitee
M
Melissa • couple • us
8
Cons:

Better quality sheets would of been a bonus.

2026-01-19 • via Nuitee
B
Bobby • solo_traveller • us
8
2026-01-09 • via Nuitee
J
jeffrey • couple • us
3
This room needs work
Pros:

It was close to town

Cons:

The room was outdated the water was brown couldn’t take a shower because the shower head did not work or u only had scolding hot water because if you turn the cold on the hot water would quit working the sink cabinet was busted all to pieces room was not clean the ceiling tiles looked like they were so filled with moisture and there was mold all over them where the air vents were . Also they were blowing out cold air we had to put the thermostat up to 75 just to get room temp

2025-12-06 • via Nuitee
M
Melissa • solo_traveller • us
8
Thanks for reaching out with clear instructions, I liked everything from the bar soap to having dish towels to wine clas
Pros:

Clean and clear direction as in check instructions. Cozy, and had everything you could need.

Cons:

Was unsure of the parking but figured it out pretty fast.

2025-12-03 • via Nuitee
J
Joseph • family_with_children • us
7
2025-11-27 • via Nuitee
N
Nathan • couple • us
7
2025-11-27 • via Nuitee
C
Cody
10
Pros:

Definity would stay again management was quick to respond to questions

2025-10-12 • via Nuitee
D
dwight
6
Pros:

The room was clean , service was good . But the condition of the condo was terrible, the sliding door was almost inoperable, the vanity in the bathroom was rotten from water damage. There was what appeared to be mold growing from the cabinet under the sink. We have stayed many times with the company that owned this property in thier other property. The upside of this condo was location and water pressure. If the manager of this property would like to further discuss the issues please contact me. Oak Square unit 315 October 2nd thru the 6th

2025-10-06 • via Nuitee
D
Dwight
10
Pros:

We Wiil return

2025-10-02 • via Nuitee
J
John
8
Pros:

I have stayed before and enjoyed it. It's convenient for walking and far enough from the main strip to be quiet. But if you book a room ending in 15, the floodlights from Old Creek Lodge across the street shine through the balcony door and make it very bright. I'm used to sleeping in a darker room.

2025-09-27 • via Nuitee
T
Tammy • family
10
Pros:

Convenient, quiet. Walking distance to the all the attractions but tucked quietly away from chaos and traffic for a peaceful end to the day.

2025-09-06 • via Nuitee
D
Delondia • couple • us
10
Pros:

I was able to get in

Cons:

Everything was good

2025-08-26 • via Nuitee
B
Billy • family
8
Pros:

Overall in a great location, bed needs a topper or replacement, very uncomfortable. Also they need to add some blackout curtains to the bedroom, its brighter than the Vegas strip in the bedroom at night from the outside lights.

2025-08-12 • via Nuitee
T
Teena • couple • us
2
Pros:

The elevator had a very bad odor.The room had no ice bucket. No way to sweep. It was a smell to the room .The couch had stains on it.The carpet was sticky.There was a dead bug in the window sill.I will never book here again.

Cons:

Didn't like the location after I got there.Didnt like that is was just dirty.

2025-08-12 • via Nuitee
V
Verified traveler
10
Family trip
Pros:

Very cozy spot with great location to main Parkway. Quiet and family friendly! Owner of our unit made it as modern as possible for great comfort.

2025-08-03 • via Nuitee
J
Jordan • family_with_children • us
8
Overall, a great place for the value
Pros:

The location was great, very clean and comfortable. I liked that there were individual thermostats and wifi for each unit. The side that we were in had a very nice view from the balcony. Very fair pricing for what you are getting.

Cons:

It was a lot smaller than I thought. I'm glad we didn't have a 4th person because it would have been too crowded. As it was, only 2 of us could eat at the table together. The only other thing I didn't like was that the office is off-site so if you needed extra linens, towels, garbage bags, then you had to go to their office before 5pm.

2025-07-29 • via Nuitee