Agung Raka Resort and Villa

Hotels
Independent
7.6 (78 reviews)
Jalan Pengosekan, Ubud, Bali, 80571 , Ubud , ID

Facilities

Express check-out
Newspapers in lobby (surcharge)
Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Amazing receptionist
Cons:
Poor cleanliness
Lack of amenities
Horrible food

Categories

Cleanliness
6.3
Room had bugs, mould, and general dirtiness.
Service
10
The receptionist was AMAZING.
Location
10
Great location, walking distance to attractions.
Room Quality
6.3
Room felt like a low budget motel, with significant cleanliness issues.
Amenities
8.3
No restaurant available for meals.
Value for Money
7.3
Not worth the cost based on room quality and cleanliness.
Food and Beverage
5.3
Breakfast was horrible, no dining options.
Overall Experience
7.3
Disappointing stay due to cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:34

Property Description

Escape to Agung Raka Resort and Villa, where tranquility meets elegance in the heart of Ubud.

Wellness Awaits: Indulge in rejuvenating massages, soothing body treatments, and refreshing facials designed to enhance your relaxation and well-being.

Culinary Delights: Savor the rich flavors of traditional Indonesian cuisine at our Agung Raka Restaurant, or enjoy a drink at the poolside bar while soaking in the serene atmosphere.

Comfort and Convenience: Our beautifully appointed rooms feature private balconies, air conditioning, and modern amenities, ensuring your stay is both luxurious and comfortable. With complimentary Wi-Fi and 24-hour shuttle services, you'll have everything you need for a perfect getaway.

Experience the magic of Ubud and create unforgettable memories. Book your stay at Agung Raka Resort and Villa today!

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 78 reviews
Cleanliness: 6.3
Service: 10
Location: 10
Room Quality: 6.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 5.3
Overall Experience: 7.3
R
Ruzica family_with_children ae
8
Quiet place at a great location
Pros:

Located in a central area, and yet absolutely no traffic noise. There is a lot of greenery and a nice swimming pool.

Cons:

We constantly had issues with the shower; the pressure is too low, and hot water is available only for a couple of hours per day. Room service was also very irregular, but we always got what we wanted when we asked for it.

2026-07-22 via Nuitee
F
Fabrice B. solo_traveller fr
7
Pros:

We stayed in a villa with a private pool, and the view was absolutely amazing. We felt completely surrounded by nature, with plenty of privacy. The breakfast was very good, and we loved walking through the rice terraces to reach the restaurant each morning. The beds were comfortable, and the location is close to the town center while still being peaceful.

Cons:

The villa was not as clean as expected. The water pressure was very low, and there was no hot water during our stay. The furniture also felt quite old and could use some renovation.

2026-07-16 via Nuitee
D
Daniel family_with_children au
1
booked for 4 nights checked out after 1 night, would of left earlier if we could of
Pros:

The Staff did there best and where friendly

Cons:

Run down resort, we had no hot water, poor air conditioning, bathroom with septic toilet smell coming out of drain and when told about the issue just offer a air freshener. wasn't game to eat at the optional buffet with how dirty/mould just in our bathroom thought kitchen couldn't be much better.

2026-07-16 via Nuitee
N
Nathalie couple ch
1
Scamer Hotel. The money was paid by booking, they promised to share the money and paid nothing.
Cons:

Scamer Hotel. The money was paid by booking, they promised to share the money and paid nothing.

2026-07-11 via Nuitee
A
Abraar solo_traveller au
9
Pros:

Excellent staff and great value for money!

Cons:

Hot water didn't work

2026-07-08 via Nuitee
L
LARBI solo_traveller dz
5
Pros:

Personnel très sympa

Cons:

Hotel vieillot , besoin de rénovation le plus tôt possible

2026-07-07 via Nuitee
M
mok solo_traveller hk
2
Cons:

This is my first negative comment,usually i didnt leave any comment if theres not much problem.
But i need to write a comment that reflect the reality,so that folks you can decide.
I stay here for 3 nights,i dont have hot water for shower for my whole stay.I need to shower at my fds villa.
The Hygiene level is below average,the washroom smells bad.
The Staff here are young and some of them are not well trained.

2026-06-30 via Nuitee
C
Croucher solo_traveller gb
9
Pros:

Super friendly staff, clean comfortable room

Cons:

Na

2026-06-21 via Nuitee
W
Wahyuni couple id
10
Pros:

This hotel was formerly known as Amatara Agung Raka, one of the legendary hotels located in the heart of Ubud. The location is excellent, with easy walking access to Ubud's main attractions, restaurants, and shops.

The gardens are beautiful, lush, and filled with greenery, creating a peaceful atmosphere. The building is being well maintained while preserving its traditional Balinese architectural charm.

A special mention goes to the manager, Mr. Ketut, who was exceptionally kind, welcoming, and helpful throughout our stay. His hospitality made our experience even more enjoyable.

I will definitely be back in the future . Its excellent location, beautiful surroundings, authentic Balinese atmosphere, and warm hospitality make it a perfect choice.

Cons:

Need more options of menu

2026-06-02 via Nuitee
L
Lauren solo_traveller id
5
Cons:

The bathroom was not ok. There was black stuff, I dont know if it was mold, in the shower on the bottom. I skipped taking some showers becuase I was so grossed out. The bathroom also smelled really bad due to plumbing probably. The room was a bit dated which wasnt a big deal to me, but the bathroom was not ok and is not acceptable.

2026-01-19 via Nuitee
H
Hannah
2
Pros:

Avoid this place!! Disgusting!! Our room was disgusting we felt like we were staying in an extremely low budget motel. Our room had bugs constantly crawling around on the ground as the doors and windows all had gaps and did not close properly. mosquitoes flying around constantly. Bed had mould all over it and weird stains on the pillows bedding and mattress. The bathroom had moss and mould growing everywhere.

However where the resort was situated was great as it was walking distance and the receptionist who we dealt with was AMAZING.

Property needs a major uplift/facelift and deep deep clean.

2025-08-25 via Nuitee
A
Alicia family
2
Pros:

Sucio
No es 4 estrellas, es 0 estrellas, lo pone en Google
No tiene restaurante para comer ni cenar
El desayuno horrible

2025-08-07 via Nuitee
T
Tamara
4
Zimmer mit erheblichen Mängeln
Pros:

Wir waren eine Woche hier und waren sehr überrascht, weil die Anlage im Aussenbereich superschön ist und das Resort an toller Lage in Ubud, dennoch ruhig. Doch das Zimmer war in einem unterirdisch schlechten Zustand (Duschen führte zur Überschwemmung, Türgriff fiel ab (wohl nicht zum ersten mal, weil war schon angeleimt), Flecken auf der Bettwäsche, Kalkflecken und schimmlige Fugen im Badezimmer, Stuhl fällt nächsten auseinander...). Als die Toilettenspülung versagte wechselten wir das Zimmer. da hatten wir die selben Mängel (beim ersten Betreten des Badezimmers schon wieder Türgriff in der Hand ;)). Frühstück war lecker, aber brauchte Geduld und die Auswahl auf der Karte war gross, aber leider war vieles nicht verfügbar. Wir waren schon mehrere Wochen auf Bali und in Indonesien unterwegs und haben für weniger Geld viel bessere Qualität erhalten (meistens in Homestays und einfacheren Hotels, also unser Reisestil ist nicht gerade luxuriös und die Toleranz recht gross).

2025-04-22 via Nuitee
M
Miguel
8
Pros:

N/A

2025-04-11 via Nuitee
P
Patrik
2
Pros:

Unfortunately our room was infested with flies, both dead and alive.

We killed around 10 but when we found dead ones on the floor and alive ones in the bed we decided to leave, right after checking in.

The toilette was also in really bad shape with mold and other stains around the shower and the sink.

One of the pool's were also dirty, the water was green and things were growing in it.

The staff was pleasent but the room dirty.

2025-02-21 via Nuitee
L
Lauriane partner
6
Pros:

La Piscine a débordement a été l'atout phare de cette villa. Environnement calme. Multiples d'attractions touristiques à proximité.

2024-10-20 via Nuitee
K
Khanh friends
6
Pros:

This property needs some investment. The staff are nice and friendly but room requires maintenance. My room doesn’t have a working safe but it’s a good value for the price

2024-10-05 via Nuitee
A
Alexander partner
2
Pros:

Don’t waste your time and money on this one. We booked the luxury villa with private pool and it lacked on the luxury and privacy. The room was not clean and we had to request for toilet paper. The private pool was not so private because there was a guy living in a shack with clear view of our private pool. The laminate on the cheap ikea furniture was peeling and broken. The tub in our bathroom was filthy and unusable. I killed spiders, flies and ants in our room. A gecko was in our room and would make a loud squeak when all the lights were turned off. We ended up staying at a different hotel in the middle of the night where we didn’t have any of these problems. The property manager promised a full refund but now is not answering any messages. The only positive is that it’s in a great location in Ubud with lots of restaurants within walking distance.

2024-09-23 via Nuitee
R
Rebin
2
Very unhygienic!
Pros:

Virkelig klam sted! Føj vask ordenligt op! Afføring på wc, rotter udenfor. Osv.

2024-08-14 via Nuitee
B
Brandon Said
10
Beautiful place and kind staff
Pros:

Beautiful place

2024-08-05 via Nuitee