UNA Hotels Napoli

Hotels
•
Gruppo UNA
8.4 (3246 reviews)
Piazza Garibaldi 9/10 , Naples , it
+390815636901

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food options
Cons:
Noise from the street
Cleanliness concerns in the area
Limited parking options

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness and the surrounding area being dirty.
Service
9.15
Numerous reviews praised the helpful and attentive service staff.
Location
8.19
The location is convenient for public transport but some concerns about safety at night.
Room Quality
8.64
Rooms are described as lovely and comfortable, with good amenities.
Amenities
8.17
Amenities were appreciated, but some missing features (like USB charging) were noted.
Value for Money
8.13
Given the central location and amenities, it was considered reasonable by most.
Food and Beverage
8.68
Breakfast received positive remarks, and dining options were considered good.
Overall Experience
8.55
Overall satisfaction was high, with few major complaints affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Historic Elegance
Dating back to the late 1800s, UNAHOTELS Napoli is a grand hotel in central Naples, boasting a rich history and elegant charm.

Luxurious Amenities
The hotel offers large, elegant rooms with contemporary design, air conditioning, minibar, and a pillow menu. Guests can enjoy Wi-Fi access throughout the property for their convenience.

Culinary Delights
Indulge in buffet-style breakfast with gluten-free options available on request. The on-site restaurant serves Neapolitan and Mediterranean specialties, best enjoyed on the terrace during warm weather.

To experience a blend of history, luxury, and culinary delights in the heart of Naples, book your stay at UNAHOTELS Napoli today.

Important information:

Please note that parking costs vary according to the size of the vehicle.

Please note that only domestic pets weighing up to 20 kgs are allowed. Final cleaning fee for pets of EUR 25 is applied.

Please note that parking prices in the nearby garage, not owned by hotel, vary according to the size of the vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3246 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
G
giuseppe • couple • it
10
Indimenticabile
Pros:

Roof e personale al top !!!

Cons:

Nulla

2026-07-04 • via Nuitee
A
Aster • couple • ch
8
2026-07-04 • via Nuitee
A
Anita • couple • no
9
2026-07-04 • via Nuitee
F
FERNANDO • solo_traveller • es
9
REPETIRÉ
Pros:

Desayuno bastante completo. Muy buena ubicación. Las habitaciones geniales. Me gustó mucho

2026-07-03 • via Nuitee
O
ogün • couple • tr
9
Çözüm odaklı olması ve çalışanları. Güler yüzlü olması
Pros:

Çalışanların transferde yardımcı olması ve mükemmel bir transfer hizmeti aldık

Cons:

Napoli genel anlamda beğenmedik, meydan pis, seyyar satıcılar var

2026-07-01 • via Nuitee
J
Jakob Aalborg • solo_traveller • dk
7
God service i rustikt kvarter.
Pros:

Rooftop restaurant, god service , rigtig god morgenmad.

Cons:

Beliggenhed, lidt utrykt uden for døren.
Røglugt fra restaurenten om aftenen.

2026-06-30 • via Nuitee
G
Germaine • couple • de
10
Einzigartig und sehr zu empfehlen. Perfekt für ein verlängertes Wochenende.
Pros:

Die Lage ist sehr zentral, die Zimmer sind ruhig, großräumig und gut ausgestattet und das Personal sehr freundlich. Großartig sind das Frühstücksbüffet und die Dachterrasse.

2026-06-30 • via Nuitee
A
Alfonso • solo_traveller • es
10
Pros:

Muy buena ubicación. Las habitaciones están bien, pero las vistas no son atractivas. El personal fue amable

2026-06-29 • via Nuitee
S
Scott • solo_traveller • au
6
NO JOY HERE
Pros:

Comfortable room .Nice breakfast

Cons:

Reception staff unfriendly.Took until day three of my stay to see reception staff smiling .
Lady on checkout was good and happy.
Hotel is located at the bad end of town
Refugee camp across the road by night.
Criminals at metro Garibaldi by day
Felt a need to be back in the hotel before dark
Hotel is too far away from main attractions.
Need to use metro that is deep in the ground.escalators and elevators of metro not working. Bad for people with poor mobility

2026-06-27 • via Nuitee
R
Resso • solo_traveller • nl
9
2026-06-26 • via Nuitee
H
Hilde • extended_group • no
6
Pros:

Flott tak terrasse, god frokost og stort rom. Mye for pengene

Cons:

Veldig mye støy fra gaten utenfor. Rom i 2. etasje. Sov nesten ikke noe hele natten

2026-06-26 • via Nuitee
R
Roberto • couple • it
8
2026-06-25 • via Nuitee
D
Dana • couple • il
9
2026-06-23 • via Nuitee
E
Elena • solo_traveller • ru
5
2026-06-23 • via Nuitee
J
Jean • couple • ca
9
Great view and location
Pros:

Location, clean and view from restaurant on the roof

2026-06-22 • via Nuitee
J
Jacques • couple • br
9
Pros:

Café da manhã fantástico,apartamento excelente, estrutura e decorações ótimas.

Cons:

Localização no momento que nos hospedamos bem complicado.
Na praça em frente havia concentração de pessoas com muito má aparência ,lixo e muito mal cheiro.
Certamente não é responsabilidade do hotel,mas da prefeitura/policiamento.

2026-06-21 • via Nuitee
C
Christian • couple • de
7
2026-06-21 • via Nuitee
L
Lynn • solo_traveller • au
8
Clean, quiet property with excellent staff, comfortable rooms but maybe not so suitable for solo female travellers
Pros:

Clean, quiet, excellent helpful staff. Good breakfast

Cons:

I ate several meals and did not really enjoy them.
I’ve also discovered being so close to the metro is not such a good position even though it was handy. I didn’t always feel safe late afternoon/evening

2026-06-21 • via Nuitee
S
Shoseyov • couple • il
8
2026-06-21 • via Nuitee
K
Karina Marlena • couple • it
8
2026-06-21 • via Nuitee