Quest on Johnston Serviced Apartments

Hotels
Quest Apartment Hotels
8.2 (3097 reviews)
35 Johnston Street , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Room maintenance needs improvement

Categories

Cleanliness
7.16
Some reviews mention cleanliness positively, but others indicate issues with room maintenance.
Service
9.13
Numerous comments highlight friendly staff and great customer service.
Location
9.17
Many reviews express satisfaction with the hotel's central location.
Room Quality
7.62
Rooms described as needing maintenance and temperature control, but are spacious.
Amenities
7.15
Mentioned issues with air conditioning and outdated facilities.
Value for Money
8.61
Comments suggest the hotel is a good option for the price.
Food and Beverage
8.16
No specific mentions found; general quality as per hotel tier.
Overall Experience
8.63
Most reviews indicate a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:44

Property Description

Luxurious Apartments with Modern Amenities
Quest on Johnston, centrally located in Lambton Quay, offers stylish apartments featuring kitchenettes and laundry facilities. Each apartment comes with a work desk, ironing equipment, and a flat-screen TV. The kitchenette is equipped with a fridge, microwave, and coffee maker for your convenience.

Complimentary WiFi and Convenient Services
Enjoy 1GB of complimentary WiFi per day during your stay. Take advantage of the pantry shopping service and luggage storage available to guests.

Prime Location for Exploring Wellington
Conveniently situated near key attractions, the hotel is just a short drive from Wellington International Airport, Te Papa Museum, and Westpac Stadium. Explore the city with ease, as the Interisland Ferry Terminal is within walking distance.

Book your stay at Quest on Johnston for a luxurious and convenient experience in Wellington.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that rooms are not serviced on Sundays so as to not disturb guests.

The height restriction for car parking is 6.7 feet, please note there is an additional charge for car parking and this must be booked prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 40 per day.

Location

Guest Reviews

8.2
Based on 3097 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
Y
Yosef solo_traveller us
10
2026-07-25 via Nuitee
J
Joao solo_traveller br
8
2026-07-23 via Nuitee
K
Kevin family_with_children nz
1
Pros:

Fantastic location and the room was great

Cons:

Unfortunatly we had a bad experience where a personal item was accidentally left in the room and the cleaning staff threw it out, even though it was obviously not rubbish. I would have expected them to notify managment and then contact us to confirm if we wanted the item.

2026-07-22 via Nuitee
F
Fergus solo_traveller ie
10
Pros:

Location was ideal just off the main street plenty of good restaurants and shops waterfront only metres away

2026-07-20 via Nuitee
W
Waine couple nz
8
Perfect place and location for city business
Pros:

Location and price

Cons:

Nothing

2026-07-19 via Nuitee
A
Amy solo_traveller nz
10
Pros:

Location was perfect, surrounded by great cafes, restaurants, and retail stores. Hotel room was very clean and soundproofed. Beds were very comfy too

2026-07-19 via Nuitee
H
Highco1 solo_traveller de
8
2026-07-18 via Nuitee
S
Sagiv solo_traveller gb
8
Pros:

Room was great, in a great location. Good coffee right next to the hotel (but closed Sunday morning, "little grump" on corner of Featherston St).

Cons:

Parking is inconvenient. The hotel has a few spots in a parking facility right in front of the hotel, but getting in and out is such a hassle that it doesn't make you want to move the car during the stay. It's on the 6th floor of parking structure and you need to manoeuvre though very narrow ramps. It's takes about 10 minutes to get in or out (unless you are driving a a very compact small car. It is also expensive 40 NZD/day (but this is to be expected for the location). If you arrive after 6pm in the evening, save on parking - try street parking. It's a 2 hour zone, but free after 8pm (until 8pm). I arrived after 8pm, so I only needed to pay the meter from 8am to 10am in the morning. The meters won't let you pre-pay the first two morning hours the night before, but in the app, you can prepay the first two morning hours.

2026-07-17 via Nuitee
D
Dale couple nz
9
Pros:

Location was fantastic and staff were friendly and helpful and even let us check in early.

Handled the fire alarm going off professionally and calmly.

Cons:

Took four working days to get $150.00 bond back after All Blacks test match being on that weekend,

2026-07-16 via Nuitee
M
Mike couple nz
10
Affordable clean accommodation. !!!!!!
Pros:

Quest on Johnston is perfectly located in the center of Wellington and next door to the offices we had an appointment with.
Everything a person need to make yourself a meal and good restaurants in the area. Very comfortable bed and super friendly people working there. Thank you !!!!!!!!!

Cons:

Can not think of anything.
Very clean.

2026-07-15 via Nuitee
A
angi solo_traveller de
7
Pros:

Die zentrale Lage.

Cons:

Die etwas ältere Ausstattung.

2026-07-15 via Nuitee
K
Katherine couple nz
7
Great location, and fair accommodation for price.
Pros:

Location was fantastic -- we were heading to the All Black's vs Italy game, so it was an easy walk for us to reach the stadium.

Cons:

The headboard had stains on it, and the bathroom didn't feel entirely clean.

2026-07-15 via Nuitee
R
Robert solo_traveller nz
9
Great stay thank you!
2026-07-15 via Nuitee
M
Meg solo_traveller nz
5
2026-07-14 via Nuitee
D
Dave solo_traveller nz
10
2026-07-12 via Nuitee
M
Mathew family_with_children nz
8
2026-07-12 via Nuitee
A
Anni family_with_children nz
10
2026-07-10 via Nuitee
A
Alwyn family_with_children au
5
Pros:

Location

Cons:

The kitchen appliances were average.

2026-07-10 via Nuitee
A
Anna solo_traveller nz
8
Pros:

Great location, well set up, comfortable and LOVELY staff.

Cons:

Shower was tiny

2026-07-09 via Nuitee
R
Richard couple nz
8
2026-07-07 via Nuitee