Quest on Johnston Serviced Apartments

Hotels
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Quest Apartment Hotels
8.2 (3042 reviews)
35 Johnston Street , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Room maintenance needs improvement

Categories

Cleanliness
7.16
Some reviews mention cleanliness positively, but others indicate issues with room maintenance.
Service
9.13
Numerous comments highlight friendly staff and great customer service.
Location
9.17
Many reviews express satisfaction with the hotel's central location.
Room Quality
7.62
Rooms described as needing maintenance and temperature control, but are spacious.
Amenities
7.15
Mentioned issues with air conditioning and outdated facilities.
Value for Money
8.61
Comments suggest the hotel is a good option for the price.
Food and Beverage
8.16
No specific mentions found; general quality as per hotel tier.
Overall Experience
8.63
Most reviews indicate a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:44

Property Description

Luxurious Apartments with Modern Amenities
Quest on Johnston, centrally located in Lambton Quay, offers stylish apartments featuring kitchenettes and laundry facilities. Each apartment comes with a work desk, ironing equipment, and a flat-screen TV. The kitchenette is equipped with a fridge, microwave, and coffee maker for your convenience.

Complimentary WiFi and Convenient Services
Enjoy 1GB of complimentary WiFi per day during your stay. Take advantage of the pantry shopping service and luggage storage available to guests.

Prime Location for Exploring Wellington
Conveniently situated near key attractions, the hotel is just a short drive from Wellington International Airport, Te Papa Museum, and Westpac Stadium. Explore the city with ease, as the Interisland Ferry Terminal is within walking distance.

Book your stay at Quest on Johnston for a luxurious and convenient experience in Wellington.

Important information:


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that rooms are not serviced on Sundays so as to not disturb guests.

The height restriction for car parking is 6.7 feet, please note there is an additional charge for car parking and this must be booked prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 40 per day.

Location

Guest Reviews

8.2
Based on 3042 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
S
Sharon • solo_traveller • nz
8
Great option for a few nights. Clean, comfortable, cosy.
Pros:

Clean, comfortable, central.

Cons:

Could hear street noise. Shower extremely small.

2026-05-16 • via Nuitee
F
Fabien • solo_traveller • fr
8
2026-05-16 • via Nuitee
F
Frances • solo_traveller • nz
9
2026-05-14 • via Nuitee
J
Jonny • solo_traveller • nz
9
Pros:

Location was perfect.
Room was perfect size for my needs.
Receptionist was absolutely amazing. Super friendly.

Cons:

Water pressure in the shower was super low

2026-05-14 • via Nuitee
A
Anonymous 46 • solo_traveller • nz
8
2026-05-13 • via Nuitee
D
Dean • couple • au
6
Not up to Quest standards
Pros:

Location

Cons:

Dull rooms
Rubbish under the bed
Old TV
No dishwash powder
No short term parking bay to unload bags

2026-05-13 • via Nuitee
C
Christine • couple • au
9
Quiet despite being in city centre
Pros:

Great location, comfortable bed and the washer/ dryer was great. Easy check in

2026-05-13 • via Nuitee
E
Emma • couple • gb
10
2026-05-12 • via Nuitee
C
Catherine • extended_group • nz
8
It was comfortable and in a great location providing good value for money.
Pros:

The location and price were good.

Cons:

It was starting to look dated.

2026-05-12 • via Nuitee
K
Kelvin • solo_traveller • nz
8
2026-05-10 • via Nuitee
B
Bernard • solo_traveller • au
10
Wonderful location and superb facilities
Pros:

Close to wharf, museum, retail and hospitality areas.

2026-05-10 • via Nuitee
R
Richard • couple • nz
10
Great hotel all around, and the staff makes it exceptional.
Pros:

Central CBD location was great. The staff is superb.

2026-05-06 • via Nuitee
K
Kele • solo_traveller • nz
10
Amazing overall!
Pros:

Everything!

Cons:

N/A

2026-05-04 • via Nuitee
I
Immoteph • couple • nz
10
2026-05-03 • via Nuitee
G
Graciela • solo_traveller • es
8
2026-05-03 • via Nuitee
W
Westwood • couple • nz
7
Had a good time in Wellington
Pros:

Location

Cons:

Room needed some maintenance, shower leaks, net curtains missing hooks, fridge door needs to be changed to open other side, make a half cupboard door for plates instead of a big door that can’t close because of the washing machine

2026-05-03 • via Nuitee
S
Sue • couple • nz
9
2026-05-02 • via Nuitee
E
Erika • couple • de
10
Wir haben uns sehr wohl gefühlt. Das Haus ist schon etwas in die Jahre gekommen aber es ist alles da was man braucht.
Pros:

Der besonders freundliche Empfang und die lokalen Empfehlungen. Die zentrale Lage und gute Erreichbarkeit vom Fährterminal.

2026-05-01 • via Nuitee
A
Arie • solo_traveller • nz
8
Comfort and great location at a good price
Pros:

Great location, very friendly front desk staff. The room was nothing special, but comfortable, warm and clean. Good spacious bathroom and shower with decent water pressure.

2026-05-01 • via Nuitee
P
panteli • solo_traveller • au
10
Great stay at the Quest.
Pros:

Great central location, easy come & go facility, vety comftable & pleasant atmosphete.

Cons:

Hard pressed to say i didnt like anything to be honest.
Maybe shower recess a bit tight, .

2026-04-30 • via Nuitee