Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Nice amenities
Cons:
Limited breakfast variety
Issues with lower-level rooms

Categories

Cleanliness
9.46
Rooms were reported as very clean and well maintained.
Service
9.43
Staff were consistently described as friendly and helpful.
Location
9.47
Hotel's location in the center of Lucca is highly praised.
Room Quality
8.42
Rooms varied in quality; some issues with lower-level rooms.
Amenities
8.95
General amenities well received, but breakfast variety could improve.
Value for Money
8.41
Some guests felt the price was high for room quality.
Food and Beverage
8.46
Breakfast was good but could offer more variety.
Overall Experience
9.43
Guests shared a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:19

Property Description

Luxurious Rooms and Friendly Staff
Indulge in the charm of our 4-star hotel in the heart of Lucca. Enjoy the unique views of the city from each individually decorated room, complete with modern amenities for a comfortable stay. Our dedicated staff is here to ensure your experience is nothing short of exceptional.

Historic Elegance and Modern Comforts
Immerse yourself in the rich history of our 17th-century building, beautifully restored to offer a blend of classic style and contemporary conveniences. Relax in the hydromassage shower or bath, and unwind with satellite TV in your elegant room.

Culinary Delights and Relaxation
Savor exquisite dining at our Michelin-recommended restaurant or sip on international cocktails at the bar. Start your day with a delightful buffet breakfast in the garden during the summer months. Your unforgettable stay awaits at the Tuscanian Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    People 6 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 880 reviews
Cleanliness: 9.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
Joane • couple • nl
8
2026-07-25 • via Nuitee
P
Patrizia • extended_group • it
8
Albergo in posizione centralissima ottimo per visitare la città
Pros:

Hotel in posizione centralissima ideale per le esigenze del turista

2026-07-22 • via Nuitee
G
Gertrude • couple • at
10
Wunderschöne Zeit in einem wunderschönen Hotel mit außergewöhnlich netten Personal
Pros:

Besonders freundliches Personal, sowohl bei der Rezeption, Restaurant und beim Frühstück. Zimmer war sehr komfortabel. Preis- und Leistungsverhältnis war absolut in Ordnung!

Cons:

Es war alles in Ordnung

2026-07-21 • via Nuitee
Z
Zamir • couple • il
9
Pros:

Rich breakfast. Excellent location. The staff were very friendly.

Cons:

A complementary bottle of fresh water in the room is a must in this hot days

2026-07-21 • via Nuitee
R
Roberto • couple • it
10
2026-07-20 • via Nuitee
S
Sandra • couple • at
10
2026-07-19 • via Nuitee
N
Nikolay • solo_traveller • ru
9
2026-07-18 • via Nuitee
S
Steven • couple • gb
4
Frozen Crossiants...
Pros:

The location was perfect...

Cons:

Breakfast - frozen croissants and toasting bread - NO orange juice - staff member said it was for cost cutting.

Absolutely pathetic, what an insult to the good people who choose to pay and stay in your hotel.

2026-07-18 • via Nuitee
J
Jan • solo_traveller • nl
8
Pros:

Locatie in het oude centrum

Cons:

Niet echt schone kamer. Veel stofdraden tegen de pafonds en haren in het doucheputje

2026-07-18 • via Nuitee
M
Martin • solo_traveller • us
10
2026-07-12 • via Nuitee
M
Melissa • family_with_children • au
8
A great place to base yourself whilst getting to know the area
Pros:

Staff, cleanliness and location

2026-07-12 • via Nuitee
C
Claudio • extended_group • ch
3
Letzter Stopp vor unserer 3-wöchigen Reise. Schlecht geschlafen - 7.30 Uhr Tagwache wegen dem HotelR Restaurant Lärm!
Pros:

Zentral gelegen, das ist das einzige. PKW Garage abgeschlossen für 35 Euro.

Cons:

Zimmer im Innenhof - abends bis 23 Uhr Restaurant Musik sowie um 7.30h ! Respektlos gengenüber die Gäste! Ich ging dann nach unten und habe moch beschwert. Die 2 Mitarbeiterinne sagten mir das sei die Anweisung der Direktion, dann beschwerte ich mich bei der Reception, sie gaben dann Schuld den Mitarbeitrinnen:-).
Ich empfehle dieses Hotel überhaupt nicht!

2026-07-11 • via Nuitee
P
Paul • extended_group • ie
8
Hotel is small but well located to cover the town. Staff helpfull. Food good. Maybe a little pricy but no complaints ove
Pros:

Location, Cleanliness, Dinner, aircon.

Cons:

Early breakfast:- 9.30 finish.

2026-07-10 • via Nuitee
P
Paula • couple • es
10
3 night stay. Thoroughly enjoyed our time in Lucca
Pros:

Great location, comfy bed, great choice at breakfast and very helpful staff

2026-07-06 • via Nuitee
B
bruno • extended_group • it
9
2026-07-06 • via Nuitee
C
claire • couple • gb
9
2026-07-01 • via Nuitee
M
MASSIMO • solo_traveller • it
9
Piacevole
Pros:

Buona la colazione - Posizione centrale

Cons:

Mancanza di luce

2026-06-30 • via Nuitee
G
Giada • couple • it
9
2026-06-27 • via Nuitee
D
Detlef • couple • de
9
Perfekt für einen Städtetripp
Pros:

Die Lage und die Ausstattung, gutes Frühstück, gutes Restaurant

2026-06-27 • via Nuitee
I
Invernizzi • couple • it
8
2026-06-26 • via Nuitee