RICE Palacio de los Blasones

Hotels
8.4 (3624 reviews)
Fernán González, 6-10 , Burgos , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleaning issues
Tight parking

Categories

Cleanliness
7.86
Reported issues with dirty carpets and walls, indicating a need for improved cleanliness.
Service
9.33
Many reviews highlighted excellent service and friendly staff.
Location
9.37
Consistently praised for its central location, very convenient for sightseeing.
Room Quality
8.32
Spacious and comfortable rooms mentioned, although with some discomfort reported regarding the sofa bed.
Amenities
7.85
Parking and breakfast received mixed feedback; parking was considered tight.
Value for Money
8.31
Fair value considering location but breakfast perceived as lacking variety.
Food and Beverage
7.36
Breakfast was described as not varied enough for a four-star hotel.
Overall Experience
8.83
Overall positive experience with some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Luxurious Suites with Modern Amenities
Experience a stay like no other at Hotel Palacio de los Blasones, just steps away from Burgos Cathedral. Indulge in our air-conditioned suites with free Wi-Fi, balconies, and stylish bathrooms.

Exquisite Dining and Relaxing Terrace
Savor creative regional cuisine at our elegant restaurant or unwind on the terrace with soothing fountains.

Prime Location and Nearby Attractions
Conveniently located near Plaza Mayor and San Lorenzo Church, our hotel offers easy access to explore Burgos and its surroundings. Don't miss the chance to stay at Palacio de los Blasones for a memorable experience.

Important information:

Please note that it is not possible to reserve parking. It is subject to availability upon arrival.

Please note that this hotel is located in a pedestrian zone. Please contact the property for detailed instructions on how to get there. You can use the contact details on your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RGS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3624 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
R
Roc solo_traveller es
9
2026-07-25 via Nuitee
S
Serviliano solo_traveller es
9
Pros:

Más céntrico imposible.
Muy confortable

Cons:

El parquing, un coche un poquito grande pasa las de Caín. Cuando digo un poquito es superar un C4 , al ser un edificio antiguo las columnas están pensadas para el 600

2026-07-25 via Nuitee
V
Veronika family_with_children ch
9
Short but the city is great
Pros:

That it was for three people and on different floor

Cons:

Was nice

2026-07-25 via Nuitee
G
Gustavo couple es
10
Pros:

La ubicación es perfecta y el hotel es un hotelazo, la habitación era enorme, muy limpia y las camas muy cómodas. Pasamos solo una noche porque nuestra estancia fue de paso, pero si volvemos otra vez a Burgos nos alojaremos aquí sin duda.

Cons:

Ofrecen una consumición gratuita en una terraza interior, pero allí no te atiende nadie, y a pesar de que fuimos a la recepción a decirlo su contestación fue la de "lo siento", al final nos fuimos sin tomarla un poco aburridos del poco caso y de la nula resolución. Es una anécdota, pero sienta mal, no la ofrezcas si luego al final no la vas a dar.

2026-07-24 via Nuitee
B
Beatriz solo_traveller es
8
2026-07-23 via Nuitee
L
Lucia family_with_children es
9
2026-07-23 via Nuitee
H
Hendrik couple nl
9
comfortabel verblijf, mooi in de binnenstad
Pros:

Prachtige kamer met wat ouder meubilair

Cons:

Bereikbaarheid in voetgangersgebied was wat lastig, maar wel prachtig in het centrum

2026-07-23 via Nuitee
T
Toni Sagunto solo_traveller es
8
Pros:

La habitación y la cama super grandes. El desayuno buenísimo

Cons:

Tiene bañera en lugar de plato de ducha

2026-07-23 via Nuitee
A
Adriano solo_traveller ch
9
2026-07-23 via Nuitee
P
Patrick couple fr
9
Pros:

Très bien

Cons:

La tv en tnt qui coupe sans arrêt.

2026-07-23 via Nuitee
V
Valérie couple fr
9
Bel hôtel je le recommande
Pros:

Le lieu, la propreté

Cons:

Nous avions droit à un pot de bienvenue sauf que nous avons attendus 30mmsans avoir été servi le serveur était occupé et mal aimable .

2026-07-23 via Nuitee
J
JOSEP solo_traveller es
10
2026-07-22 via Nuitee
R
Rolland family_with_children es
8
Estancia agradable
Pros:

La ubicación y la amabilidad del personal.

Cons:

Al llegar a la habitacion nos dimos cuenta que no teniamos toallas en la habitación (llegamos un día de mucho calor y necesitábamos darnos una ducha) pero bueno se soluciono rápido llamando a recepcion.
La habitacion no tenía enchufes en las mesitas de la cama.
Y creo que hace falta pintar las paredes de las habitaciones.

2026-07-22 via Nuitee
W
Wiggins family_with_children za
7
Pros:

The parking was in the same building as the hotel, which was a great bonus. The check-in process was smooth and hassle-free. The hotel's location is excellent and one of the best you could ask for when visiting Barcelona.

Cons:

Our stay in Burgos was rather disappointing. The air conditioning in both of our rooms (319 and 320) was not working at all. We reported it to reception, and we were told that the issue would be resolved, but unfortunately nothing was done.

Afterwards, we noticed that several reviews on Booking.com have mentioned problems with the hotel's air conditioning since October. Based on our experience, it seemed that the staff were not being honest about the situation.

There were also several maintenance issues that need attention. In room 320, the plug in one of the bathroom sinks was stuck, making the sink unusable. There was also an unpleasant smell in the bathroom. Again, after reading previous reviews, we found that other guests had reported the same issue over the past few months.

We reported all of these problems to reception on the day we checked out. We were given a form to complete, and the hotel simply made a copy of it and instructed us to email it ourselves to the address listed on their website.

The hotel's location was good, so in that respect it was a reasonable choice. However, because of the unresolved maintenance issues and the way our concerns were handled, I would think twice before staying here again or recommending this hotel to others.

2026-07-22 via Nuitee
L
LuisaCuriel solo_traveller es
8
Excelente ubicación y desayuno
Pros:

La ubicación es extraordinaria. El desayuno muy bueno.

Cons:

Un descuido en la limpieza de la habitación, pero lo solucionaron rápido.

2026-07-22 via Nuitee
C
Carla couple be
9
Pros:

Goede ligging, goede bedden

2026-07-22 via Nuitee
C
Carlos family_with_children es
6
final de mundial en burgos.
Pros:

hubicacion

Cons:

la insonorizacion de las ventanas,se escucha a la gente hablar en la calle.

2026-07-21 via Nuitee
P
PATRICIA couple fr
8
2026-07-21 via Nuitee
R
Rosa solo_traveller es
9
2026-07-21 via Nuitee
K
Katerina couple fr
8
Good enough for one night.
Pros:

Great breakfast selection. Great central location.

Cons:

Parking was very expensive, the spacing very tight and the lights were enough in the parking area. I also would like to point out that receptionist just took the cash for the parking and did not provide or ask whether we wish to have a receipt. Clear indication how to get to the parking would be great if noted in the e-mail before getting in. The gates and speaking to Portuguese police to let us in was a bit stressful. GPS guides you into closed off zoning so that is a bit confusing.

2026-07-21 via Nuitee