Hotel Indigo Brisbane City Centre by IHG

Hotels
Hotel Indigo
8.8 (2605 reviews)
27-35 Turbot St , Brisbane , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable beds
Cons:
Cleanliness issues
Parking concerns
Confusing amenities access

Categories

Cleanliness
7.8
Issues noted with room cleanliness, with reports of unclean teacups and dust.
Service
9.3
Staff were noted as friendly and helpful throughout several reviews.
Location
9.3
Consistently praised for being in a great location near attractions.
Room Quality
8.8
Rooms appreciated for size and comfort, but some cleanliness issues reported.
Amenities
8.8
Access to facilities at a neighboring hotel praised, but some confusion reported.
Value for Money
8.3
Mixed feelings on value; pricing not aligned with condition for some guests.
Food and Beverage
9.3
Breakfast received high marks for variety and quality.
Overall Experience
8.8
Overall, strong positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Central Location in Brisbane CBD
Hotel Indigo Brisbane Centre is strategically situated in the heart of the bustling Brisbane CBD, offering easy access to Queen Street Mall and Roma Street within a short 5-minute walk.

Convenient Amenities
Enjoy a daily buffet breakfast, a restaurant and bar with a snack menu, and 24/7 takeaway options. The hotel provides services like car rental, sightseeing arrangements, and laundry facilities at the round-the-clock reception.

Comfortable Rooms with Modern Facilities
Experience comfort in air-conditioned rooms with satellite TV, en suite bathrooms, work desks, refrigerators, and tea/coffee making facilities. Explore nearby attractions like Southbank Parklands, Suncorp Stadium, and cultural venues within a 15-minute walk.

Book your stay at Hotel Indigo Brisbane Centre for a memorable experience in Brisbane CBD.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

Please note that guest car parking is located off site at 40 Tank Street, a short walk from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 2605 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
F
Frauke family_with_children de
7
Pros:

Definitiv für uns keine 5 Sterne wert

2026-08-07 via Nuitee
L
Leonora family_with_children hk
9
2026-08-06 via Nuitee
A
albert family_with_children au
10
Exceptional value for money
Pros:

Exceptional breakfast buffet, very modern and fit for purpose gym facilities. Beds and blankets very comfy. Bonus points for the slippers!

2026-08-06 via Nuitee
S
Steven solo_traveller au
9
2026-08-06 via Nuitee
A
Alex couple au
9
Stylish, vibrant, and welcoming, living up to the Indigo ideal
Pros:

In addition to the wonderful creative design and very capable staff, the onsite Japanese restaurant was excellent value.

Different to the everyday experience and well worth exploring the ethos.

2026-08-02 via Nuitee
L
Louis family_with_children au
8
Only spent one night and not do restaurant, bar or breakfast. I would love to go back for more nights and explore more o
Pros:

Vibe, decor, design, location

Cons:

Dusty surfaces in room. Although there wasn’t any bad smells, it would be great if there was some fresh scents in the entire hotel and rooms to compliment the vibe.

2026-08-02 via Nuitee
E
edmundkamany Couples Brisbane, Brisbane Region, Queensland
10
* Pleasant Stay and friendly staff*
Pros:

I stayed at Hotel Indigo Brisbane City Centre for six nights on my first visit to Brisbane — and my first time back in Australia in more than twenty years. Although the hotel is not positioned as centrally as properties like the Hyatt Regency or InterContinental, it remains very accessible. A short walk brings you to major streets with banks, shopping arcades, restaurants, and other key city conveniences. In fact, the slightly off‑centre location made it enjoyable to walk a little each day, especially with Brisbane’s extremely pleasant winter weather right now in July.

The room design is modern and distinctive, with good cleanliness and a comfortable bed that made my week‑long stay restful.

My check‑in experience was a highlight. The room type I originally booked did not fully meet my expectations, and GSA/Gina at the front desk handled the situation with professionalism and grace. She personally showed me an alternative room and arranged an upgrade with the duty manager-Bella’s approval. Her calm, courteous manner and proactive approach left a strong impression and set a positive tone for the entire stay.

Staff interactions throughout the week were generally friendly, and the hotel maintained consistent service. A few enhancements — such as providing more local neighbourhood information in the room or improving sound insulation — could further elevate the guest experience. Overall, Hotel Indigo Brisbane City Centre offers a comfortable and enjoyable stay, and I would recommend it to travellers visiting Brisbane.

2026-07-29 via Tripadvisor
D
Dustin family_with_children us
10
Great hotel with a good location that was clean, quiet and excellent staff.
Pros:

The property was clean and very modern. Even though it was downtown, our room was quiet and it was easy to sleep. The beds were comfortable and the room was well laid out and designed.

2026-07-25 via Nuitee
O
Orawan couple au
7
2026-07-24 via Nuitee
M
Michelle family_with_children us
8
2026-07-23 via Nuitee
D
Darina family_with_children cz
10
2026-07-22 via Nuitee
R
Rayana family_with_children nz
8
2026-07-22 via Nuitee
G
Glen solo_traveller au
10
2026-07-22 via Nuitee
P
Panitz couple au
10
A little quirky gem in the centre of the city.
Pros:

The room was well appointed with cool styling that made it feel like a funky time away. The service and amenities were great. We loved the room service menu and the resturant offerings and service was amazing.

2026-07-21 via Nuitee
J
Julia family_with_children nz
8
2026-07-20 via Nuitee
T
Tom solo_traveller au
10
2026-07-18 via Nuitee
S
Sally family_with_children nz
7
For a family I’d do an apartment next time for same price elsewhere
Pros:

Quirky rooms
Lovely staff on check out
Great shower

Cons:

Parking not on site.
Rooms small
Staff on check in where not very thoughtful to son on crutches - whole process took so long as I had to sort out car parking…and they wouldn’t let them access to the room or a chair.

2026-07-18 via Nuitee
M
Melissa family_with_children au
9
2026-07-18 via Nuitee
K
Kevin family_with_children au
7
Pros:

Breakfast was awesome and staff very friendly and helpful

Cons:

No door or screen separating bathroom from bedroom.
Off site parking.

2026-07-14 via Nuitee
H
Holly solo_traveller au
7
2026-07-13 via Nuitee