Hotel Indigo Brisbane City Centre by IHG

Hotels
•
Hotel Indigo
8.8 (2537 reviews)
27-35 Turbot St , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable beds
Cons:
Cleanliness issues
Parking concerns
Confusing amenities access

Categories

Cleanliness
7.8
Issues noted with room cleanliness, with reports of unclean teacups and dust.
Service
9.3
Staff were noted as friendly and helpful throughout several reviews.
Location
9.3
Consistently praised for being in a great location near attractions.
Room Quality
8.8
Rooms appreciated for size and comfort, but some cleanliness issues reported.
Amenities
8.8
Access to facilities at a neighboring hotel praised, but some confusion reported.
Value for Money
8.3
Mixed feelings on value; pricing not aligned with condition for some guests.
Food and Beverage
9.3
Breakfast received high marks for variety and quality.
Overall Experience
8.8
Overall, strong positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Central Location in Brisbane CBD
Hotel Indigo Brisbane Centre is strategically situated in the heart of the bustling Brisbane CBD, offering easy access to Queen Street Mall and Roma Street within a short 5-minute walk.

Convenient Amenities
Enjoy a daily buffet breakfast, a restaurant and bar with a snack menu, and 24/7 takeaway options. The hotel provides services like car rental, sightseeing arrangements, and laundry facilities at the round-the-clock reception.

Comfortable Rooms with Modern Facilities
Experience comfort in air-conditioned rooms with satellite TV, en suite bathrooms, work desks, refrigerators, and tea/coffee making facilities. Explore nearby attractions like Southbank Parklands, Suncorp Stadium, and cultural venues within a 15-minute walk.

Book your stay at Hotel Indigo Brisbane Centre for a memorable experience in Brisbane CBD.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

Please note that guest car parking is located off site at 40 Tank Street, a short walk from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 36 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2537 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
M
Michelle • solo_traveller • au
9
Pros:

Good location.

Cons:

No microwave

2026-06-11 • via Nuitee
S
Sam • couple • au
4
Disappointed given the cost
Pros:

Breakfast was good

Cons:

Tiny rooms and bathrooms
Very expensive for the quality of the hotel

2026-06-09 • via Nuitee
K
Kelly • family_with_children • au
6
2026-06-08 • via Nuitee
L
Lara • couple • au
9
Great stay, comfortable, convenient, amazing
Pros:

Great location, very central and staff were wonderful and friendly

2026-06-08 • via Nuitee
S
Sherika • solo_traveller • au
6
Pros:

Staff are very friendly

Cons:

Should be clear upfront how much and how far the parking is

The retractable table and bathroom could do with better cleaning

There were no teabags

2026-06-07 • via Nuitee
N
Nidhya • solo_traveller • au
8
2026-06-06 • via Nuitee
Y
Yvette • family_with_children • au
9
2026-06-04 • via Nuitee
K
Kacey • family_with_children • au
10
2026-06-03 • via Nuitee
M
Matthew • family_with_children • au
9
2026-06-03 • via Nuitee
D
Donna • couple • au
8
2026-06-02 • via Nuitee
L
Lyn • solo_traveller • au
10
Good value for money hotel, walking distance to CBD and Southbank.
Pros:

Close to Southbank and the city. Modern hotel. Very friendly and helpful staff. Great location as a tourist to Brisbane.

2026-06-01 • via Nuitee
B
Brianna • couple • au
9
Pros:

Staff were EXCEPTIONAL! The vibe of the entire hotel was so amazing, food, entertainment, music, drinks - all superb.

Cons:

Room service menu wasn't very big - could have more variety.

2026-06-01 • via Nuitee
J
Jem • couple • gb
9
Great location in the heart of the city, well designed rooms, exceptional buffet breakfast.
Pros:

Staff were very friendly and helpful, allowing us to check in early. Any problems we had they quickly rectified.

Cons:

We had a slight problem on arrival to our room but once staff were notified we were compensated immediately.

2026-06-01 • via Nuitee
C
CAROL • couple • au
3
Overpriced!
Pros:

Clean with a nice comfy bed

Cons:

Price was exceptionally high for what we got. 2 tea bags one small bottle Of water - not even one each! The view was non existent after being told that we did have a view!
We definitely won't be staying here again.

2026-05-30 • via Nuitee
D
David • family_with_children • au
10
The breakfast was amazing. The staff were amazing, extremely family, friendly hotel, and great location. Value for money
Pros:

The location was amazing and the hotel was spotless clean and the staff were amazing

Cons:

Nothing

2026-05-30 • via Nuitee
Y
Yi • couple • cn
9
2026-05-28 • via Nuitee
J
Jason • couple • au
10
2026-05-28 • via Nuitee
L
Luke • couple • au
7
2026-05-26 • via Nuitee
R
Robby • solo_traveller • au
9
2026-05-26 • via Nuitee
F
Fabien • solo_traveller • nc
9
2026-05-25 • via Nuitee