Hotel Indigo Brisbane City Centre by IHG

Hotels
•
Hotel Indigo
8.8 (2567 reviews)
27-35 Turbot St , Brisbane , AU
+61 7 3237 2330

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly, helpful staff
Great breakfast / food & beverage
Stylish, quiet rooms with good details
Good restaurant and bar
Cons:
Inconsistent housekeeping (missed cleans, dusty rooms, unrefreshed items)
Perceived poor value / expensive
Small pool and limited gym equipment
Some small or exposed/noisy bathroom layouts

Categories

Cleanliness
8.2
Generally described as clean and quiet in many reviews, but several reports of missed housekeeping, dusty rooms and one-off issues (uncleaned room on arrival, teacups not refreshed).
Service
9.6
Consistently praised — staff repeatedly described as friendly, helpful and accommodating (special gestures for anniversaries, exceptional greetings).
Location
9.4
Very strong: many reviewers note a perfect or excellent location and convenience for exploring/attending events.
Room Quality
9
Rooms are frequently described as stylish, quiet and comfortable with thoughtful details (robes/slippers, magnifying mirrors), though some note small or cramped bathrooms and exposed toilet layouts.
Amenities
8.7
Good food and beverage outlets, bar and restaurant praised; pool is smaller than pictured and gym is a little limited, so amenities are positive but not flawless.
Value for Money
7.3
Mixed to negative comments on price — several guests felt the hotel was expensive for what was provided (explicit mentions of 'too pricey'/'not worth the price').
Food and Beverage
9.2
Breakfast repeatedly singled out as excellent, coffee and restaurant/bar offerings praised widely.
Overall Experience
9
Overall very positive guest experiences with multiple reports of exceeded expectations, desire to return and special memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Central Location in Brisbane CBD
Hotel Indigo Brisbane Centre is strategically situated in the heart of the bustling Brisbane CBD, offering easy access to Queen Street Mall and Roma Street within a short 5-minute walk.

Convenient Amenities
Enjoy a daily buffet breakfast, a restaurant and bar with a snack menu, and 24/7 takeaway options. The hotel provides services like car rental, sightseeing arrangements, and laundry facilities at the round-the-clock reception.

Comfortable Rooms with Modern Facilities
Experience comfort in air-conditioned rooms with satellite TV, en suite bathrooms, work desks, refrigerators, and tea/coffee making facilities. Explore nearby attractions like Southbank Parklands, Suncorp Stadium, and cultural venues within a 15-minute walk.

Book your stay at Hotel Indigo Brisbane Centre for a memorable experience in Brisbane CBD.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

Please note that guest car parking is located off site at 40 Tank Street, a short walk from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 2567 reviews
Cleanliness: 8.2
Service: 9.6
Location: 9.4
Room Quality: 9
Amenities: 8.7
Value for Money: 7.3
Food and Beverage: 9.2
Overall Experience: 9
J
JOHN • couple • au
10
Great location, friendly staff, comfortable and clean rooms.
Pros:

Location was perfect and room was very quiet.

Cons:

Nothing comes to mind.

2026-10-30 • via Nuitee
C
cinzia • solo_traveller • it
7
Pros:

Posizione

Cons:

Poco simpatici

2026-10-29 • via Nuitee
P
Peter • couple • gb
9
Excellent stay and the perfect base to explore Brisbane
Pros:

Location. Room design and fit out. Breakfast offering and staff friendliness

Cons:

N/A

2026-10-28 • via Nuitee
A
Anushree • family_with_children • nz
10
Pros:

Cleanliness

Cons:

Small bathroom

2026-10-23 • via Nuitee
P
Patricio • solo_traveller • cl
8
Moderno y bien ubicado, pero caro.
Pros:

El restaurant y lo moderno del juego tel. Muy digital.

Cons:

Muy caro para lo que es.

2026-10-23 • via Nuitee
G
Georgia M • couple • au
9
Great stay
Pros:

Room was lovely, bed comfortable, staff very friendly and helpful, good location and breakfast was great.

Cons:

An exhaust fan in our bathroom that rattled all night.

2026-10-22 • via Nuitee
C
Christine • couple • au
7
2026-10-21 • via Nuitee
B
Broughton • family_with_children • au
9
Pros:

Friendly and helpful staff

Cons:

Biscuit snack would have been amazing

2026-10-19 • via Nuitee
K
Kathryn • family_with_children • au
7
It was okay but not really worth the price for what we received
Pros:

Hotel had a nice feel, and the rooms were designed nicely.

Cons:

The room wasn't properly cleaned before we arrived and had to ask for them to replace the soap, empty the bathroom waste basket etc

2026-10-19 • via Nuitee
M
Maureen • couple • au
10
Exceeded my expectations
Pros:

EVERYTHING!!

Loved the decor, room, location, restaurant. The room was really quiet

My fav thing was the little details the robe and slippers. Magnifying mirrors.

Cons:

That i couldnt stay longer.

Had to order more tea bags. But that was it.

2026-10-19 • via Nuitee
R
Rebecca • solo_traveller • au
8
Enjoyed my stay, would book here again.
Pros:

Well located, convenient access to Voco to attend a conference. Staff were very friendly and helpful.

2026-10-19 • via Nuitee
R
Randall • couple • ca
9
All the staff were friendly. Special thank you to J(G)erry for the wonderful greeting and gift.
Pros:

All good

Cons:

Well, we are not use to having such an exposed toilet and it was a bit on the noisy side. Hard to be discreet.

2026-10-18 • via Nuitee
S
Shelley • couple • nz
10
Amazing staff and great location. We were made to feel very special for our wedding anniversary
Pros:

The staff were so lovely and accommodating. They made us feel very special for our wedding anniversary.

2026-10-18 • via Nuitee
J
Justine • family_with_children • nz
9
Great little stopover hotel
Pros:

Cool little city hotel
Great location
Stylish room

Cons:

Pool was a tad smaller than what the photos show

2026-10-16 • via Nuitee
I
Isabelle • couple • nc
10
Un hôtel haut de gamme très bien situé.
Pros:

Le petit déjeuner excellent, raffiné et aux goûts justes.

Cons:

Le ménage n’a pas été fait pour deux nuits passées, ni les serviettes changées … dommage pour un 5 étoiles …

2026-10-14 • via Nuitee
R
Rodney • solo_traveller • au
10
Pros:

All I can say is don't change a thing ,, my wife and I had a sensational time ,,, the staff were excellent

2026-10-12 • via Nuitee
A
Amy-Wendy • solo_traveller • au
10
2026-10-12 • via Nuitee
M
Moritz • solo_traveller • de
9
Jederzeit wieder :-)
Pros:

Kostenloses Upgrade erhalten, Personal unglaublich nett, Super Lage

Cons:

Nichts

2026-10-12 • via Nuitee
R
Rachel • couple • nz
10
Great facilities, location and staff
Pros:

Room was beautiful

Cons:

Nothing!

2026-10-11 • via Nuitee
V
Vanessa • couple • au
8
Lovely stay with great staff and food
Pros:

Modern hotel with a good location. Breakfast was excellent. Coffee was amazing. The bar and restaurant were great. Loved the happy hour and food was very nice

Cons:

Housekeeping did not come everyday. Had dirty teacups and glasses that didn’t get refreshed.

2026-10-08 • via Nuitee