Hotel Indigo Brisbane City Centre by IHG

Hotels
•
Hotel Indigo
8.8 (2580 reviews)
27-35 Turbot St , Brisbane , au
+61 7 3237 2330

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable beds
Cons:
Cleanliness issues
Parking concerns
Confusing amenities access

Categories

Cleanliness
7.8
Issues noted with room cleanliness, with reports of unclean teacups and dust.
Service
9.3
Staff were noted as friendly and helpful throughout several reviews.
Location
9.3
Consistently praised for being in a great location near attractions.
Room Quality
8.8
Rooms appreciated for size and comfort, but some cleanliness issues reported.
Amenities
8.8
Access to facilities at a neighboring hotel praised, but some confusion reported.
Value for Money
8.3
Mixed feelings on value; pricing not aligned with condition for some guests.
Food and Beverage
9.3
Breakfast received high marks for variety and quality.
Overall Experience
8.8
Overall, strong positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Central Location in Brisbane CBD
Hotel Indigo Brisbane Centre is strategically situated in the heart of the bustling Brisbane CBD, offering easy access to Queen Street Mall and Roma Street within a short 5-minute walk.

Convenient Amenities
Enjoy a daily buffet breakfast, a restaurant and bar with a snack menu, and 24/7 takeaway options. The hotel provides services like car rental, sightseeing arrangements, and laundry facilities at the round-the-clock reception.

Comfortable Rooms with Modern Facilities
Experience comfort in air-conditioned rooms with satellite TV, en suite bathrooms, work desks, refrigerators, and tea/coffee making facilities. Explore nearby attractions like Southbank Parklands, Suncorp Stadium, and cultural venues within a 15-minute walk.

Book your stay at Hotel Indigo Brisbane Centre for a memorable experience in Brisbane CBD.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

Please note that guest car parking is located off site at 40 Tank Street, a short walk from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 36 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2580 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
D
Dustin • family_with_children • us
10
Great hotel with a good location that was clean, quiet and excellent staff.
Pros:

The property was clean and very modern. Even though it was downtown, our room was quiet and it was easy to sleep. The beds were comfortable and the room was well laid out and designed.

2026-07-25 • via Nuitee
O
Orawan • couple • au
7
2026-07-24 • via Nuitee
M
Michelle • family_with_children • us
8
2026-07-23 • via Nuitee
D
Darina • family_with_children • cz
10
2026-07-22 • via Nuitee
R
Rayana • family_with_children • nz
8
2026-07-22 • via Nuitee
G
Glen • solo_traveller • au
10
2026-07-22 • via Nuitee
P
Panitz • couple • au
10
A little quirky gem in the centre of the city.
Pros:

The room was well appointed with cool styling that made it feel like a funky time away. The service and amenities were great. We loved the room service menu and the resturant offerings and service was amazing.

2026-07-21 • via Nuitee
J
Julia • family_with_children • nz
8
2026-07-20 • via Nuitee
S
Sally • family_with_children • nz
7
For a family I’d do an apartment next time for same price elsewhere
Pros:

Quirky rooms
Lovely staff on check out
Great shower

Cons:

Parking not on site.
Rooms small
Staff on check in where not very thoughtful to son on crutches - whole process took so long as I had to sort out car parking…and they wouldn’t let them access to the room or a chair.

2026-07-18 • via Nuitee
T
Tom • solo_traveller • au
10
2026-07-18 • via Nuitee
M
Melissa • family_with_children • au
9
2026-07-18 • via Nuitee
K
Kevin • family_with_children • au
7
Pros:

Breakfast was awesome and staff very friendly and helpful

Cons:

No door or screen separating bathroom from bedroom.
Off site parking.

2026-07-14 • via Nuitee
H
Holly • solo_traveller • au
7
2026-07-13 • via Nuitee
C
Celine • solo_traveller • au
9
2026-07-13 • via Nuitee
B
Brett • extended_group • au
9
2026-07-12 • via Nuitee
J
Jacqui • extended_group • au
9
2026-07-12 • via Nuitee
N
Natalia • couple • au
7
would stay again, would bring own pillow.
Pros:

It was beautifully designed, great location, comfy mattress and soft towels! Staff were friendly and lovely.

Cons:

The pillows were very flat and the aircon didn’t go low enough/work very well, and with no window (understandable on the 10th floor), it got really stuffy.

2026-07-11 • via Nuitee
M
Morgane • family_with_children • au
8
2026-07-11 • via Nuitee
N
Nathan • couple • fj
9
2026-07-10 • via Nuitee
S
Sarah • solo_traveller • au
10
Best hotel. Great location. Delicious dinner and breakfast. Won’t go anywhere else now.
2026-07-10 • via Nuitee