Hampton Inn & Suites Ephrata - Mountain Springs

Hotels
Hampton Inn
9.4 (443 reviews)
380 East Main Street , Ephrata , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast selection
Cons:
Old mattress
Lack of lighting in rooms
Minor cleanliness issues

Categories

Cleanliness
9.14
Cleanliness was highlighted positively, although there were minor cleanliness issues mentioned.
Service
9.61
Staff were described as friendly and helpful, with quick problem resolution.
Location
10
Location was frequently praised for its convenience and proximity to attractions.
Room Quality
8.61
Room quality had mixed reviews, with some guests noting comfort issues.
Amenities
9.13
Included breakfast was well-received but some other amenities were not highlighted.
Value for Money
9.09
General sentiment aligns with good value for the price paid.
Food and Beverage
9.64
Breakfast options received positive remarks for variety and quality.
Overall Experience
10
Overall, guests expressed satisfaction with their stay and intend to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:44

Property Description

Convenient Location
Located in Ephrata, Pennsylvania, our hotel offers proximity to Amish farmlands and Dutch Wonderland Amusement Park, perfect for exploring the area's charm.

Amenities Galore
Enjoy a complimentary hot breakfast buffet, take a dip in our indoor pool, and stay active in the fitness center. With free high-speed internet, unwind by the lobby fireplace or stay connected effortlessly.

Nearby Attractions
Explore Stoudt Brewing Company, Wilbur Chocolate Factory, and other local attractions just a short drive away. From antique shops to golf courses, there's something for everyone near Hampton Inn and Suites Ephrata-Mountain Springs.

Book your stay now and experience comfort and convenience at our hotel.

Important information:

Please contact the property directly with the contact details provided in your confirmation for any further queries.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 443 reviews
Cleanliness: 9.14
Service: 9.61
Location: 10
Room Quality: 8.61
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 10
S
Susan couple us
8
Loves view of mountains
Pros:

Close to family

2026-08-18 via Nuitee
M
Mary solo_traveller us
3
Pros:

It was quite, Applebee's, when checking in the lady was pleasant,but lyed

Cons:

Well we arrived at2:50 room was being cleaned, the lady said it will be ready in a few minutes my reservation was at 3 wasn't to get in the room til 20 after 3 an then when we went to our room the beds were messy, an bathroom mirror was smear up now I like this place but my opinion this has been the worst for the room I've been with booking for about 5yrs now an I don't like to complain I'm being honest letting you guys no I took pictures you have to at the mirror good

2026-08-14 via Nuitee
B
brodman couple us
10
2026-07-19 via Nuitee
J
Janet couple us
10
2026-07-17 via Nuitee
C
Christina couple us
1
Booking.com promised a refund from the property. It never happened.
Pros:

Nothing they canceled my reservation last minute and didn’t refund me.

Cons:

That they couldn’t accommodate my reservation and didn’t refund me. It’s been one month, still NO REFUND?!

2026-07-15 via Nuitee
H
Huffman family_with_children us
3
2026-07-11 via Nuitee
D
Donte family_with_children us
3
2026-07-07 via Nuitee
L
Linda extended_group us
5
A nightmare
Pros:

It was on the hill for fireworks but you had to go outside to see anything.
The breakfast was amazing 🤩

Cons:

We were put in a wrong without drapes for privacy and the morning sun. We got moved to a handicap room without any view at all!
I think booking.com customers get treated differently.

2026-07-05 via Nuitee
D
Dale couple us
9
2026-06-18 via Nuitee
W
Waite solo_traveller us
10
2026-06-16 via Nuitee
M
martin solo_traveller us
10
Pros:

Excellent location..easy access to Applebee's q

2026-06-16 via Nuitee
N
Natalie family_with_children us
7
Stay was ok, I wish I would’ve known before hand about the construction and the change in reservations before my stay I
Pros:

The location is all.

Cons:

The noise of the construction and the fact that we had our reservations changed at the time we arrived, is when we found out no call no email nothing to notify me of this change. I had 2 reservations and my other party had to go down to the sister hotel. They almost up charged a ridiculous amount, we still were charged more for the change of reservation that was canceled.

2026-06-14 via Nuitee
C
Christie extended_group us
10
2026-06-13 via Nuitee
C
Christine family_with_children us
10
Pros:

It was clean and breakfast was great, staff were kind.

Cons:

Pool was clean but freezing cold

2026-06-07 via Nuitee
S
Steven couple us
3
Very disappointed
Pros:

Friendly staff

Cons:

This hotel is not up to the standard that we are used to with Hampton Inns. Would not stay there again.

2026-06-01 via Nuitee
M
MARIA FERNANDA family_with_children us
8
2026-05-28 via Nuitee
T
Tracie family_with_children us
8
2026-05-17 via Nuitee
J
Jill extended_group us
10
2026-05-11 via Nuitee
M
MICHAEL couple us
5
Nothing special
Pros:

Nothing stood out

Cons:

Beat up elevator, odor inside the building and room, uneven heating in room, lack of any smoking rooms.

2026-05-09 via Nuitee
M
Marie couple us
8
Pros:

Breakfast was ok. Location was good for going to the Green Dragon Flea Market on Friday.

Cons:

Unfortunately there was construction going on in the building and you had some odor from the work.

2026-05-02 via Nuitee