Kiwi International Hotel

Hotels
7.5 (5693 reviews)
411 Queen Street , Auckland , nz
+64 9 379 6487

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Poor cleanliness
Rude service
Musty smell in rooms

Categories

Cleanliness
5.5
The room had hair on the pillows and a hole in the door, indicating poor cleanliness.
Service
8
Mixed reviews on service; some found staff friendly while others mentioned rudeness.
Location
9
The hotel is well located; close to amenities and convenient for first-time visitors.
Room Quality
6.5
Issues noted with room quality, including musty smells and incorrect bed arrangements.
Amenities
7
Basic amenities were present, but the lack of air conditioning and poor wifi signal were drawbacks.
Value for Money
8.5
Generally considered affordable for the location and basic services offered.
Food and Beverage
8
No specific mentions, standard quality for this hotel tier.
Overall Experience
7.5
Mixed experiences; satisfactory for budget travelers despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Central Location on Queen Street
Located in the heart of Auckland city, Kiwi International Hotel offers quality and affordable accommodation right on the iconic Queen Street. With easy access to restaurants, bars, transport stops, and entertainment spots, you'll be at the center of it all.

Convenient Amenities
Enjoy fully serviced and quiet rooms equipped with heating, work desks, and some with flat-screen TVs and private bathrooms. Take advantage of shared laundry facilities, a lounge area with TV, and a helpful tour desk for travel arrangements.

Easy Access to Key Attractions
Explore Auckland effortlessly with the hotel's proximity to key attractions like the theatres and nightclubs on 'K' Road, SkyCity, Skytower, the Viaduct, and Spark Arena. Plus, with an airport bus stop right outside, your travel convenience is ensured.

Book your stay at Kiwi International Hotel for a memorable Auckland experience.

Important information:

Please note that Kiwi International Hotel will take a photocopy of your valid photo ID upon check-in.

Please note that Kiwi International Hotel does not accept payments with American Express credit cards.

Please note that the breakfast available is continental.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 5693 reviews
Cleanliness: 5.5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.5
S
steven • solo_traveller • nz
9
2026-07-25 • via Nuitee
R
Rosie • solo_traveller • nz
9
Comfortable and relaxing
Pros:

Fantastic value for money. Very clean, even inside the jug was pristine. The bed and bedding were very comfortable as well.

Cons:

Perhaps a body wash instead of a soap bar but honestly you get what you pay for and it’s value for money hotel.

2026-07-25 • via Nuitee
M
meiklejohn • solo_traveller • nz
7
2026-07-25 • via Nuitee
B
BelTopper Chai • solo_traveller • nz
7
TouchNGo
Pros:

The location within CBD

Cons:

Cramp lift, no view room

2026-07-24 • via Nuitee
A
Anthony • solo_traveller • nc
10
Pros:

Le rapport qualité-prix

2026-07-24 • via Nuitee
L
LYNN • solo_traveller • nz
8
Trying to book again
Pros:

Comfy bed

Cons:

Access for my walker but this has never been available

2026-07-24 • via Nuitee
M
Mohan • couple • nz
8
2026-07-24 • via Nuitee
V
VAN-DER-MAESEN • family_with_children • pf
8
Agréable dans l'ensemble.
Pros:

Le personnel.

Cons:

Les places de parking trop chères.

2026-07-23 • via Nuitee
L
Luis2533 • solo_traveller • es
9
Pros:

Comodidad, personal amable y ubicación.

Cons:

Nada que decir al respecto.

2026-07-22 • via Nuitee
P
Patrick • solo_traveller • au
10
2026-07-21 • via Nuitee
A
Anne • solo_traveller • nz
10
Pros:

Always bang on

2026-07-21 • via Nuitee
S
Shane • family_with_children • nz
6
2026-07-21 • via Nuitee
J
Jessie • family_with_children • nz
8
Staff were great. I forgot my good jacket when I checked out and the house keeper found it, the staff held it at recepti
Pros:

It was in a great location

2026-07-21 • via Nuitee
A
Anna • solo_traveller • nz
10
2026-07-20 • via Nuitee
D
Daniel • couple • nz
8
Good location , easy to access
2026-07-20 • via Nuitee
L
Löwenstein • solo_traveller • de
8
Pros:

Laundry Room

Cons:

All good!

2026-07-20 • via Nuitee
R
Russ • solo_traveller • nz
6
2026-07-20 • via Nuitee
G
Graeme • solo_traveller • nz
5
Cons:

The room was very small. It was as basic as could possibly be. But for the price i would guess that is what is to be expected.

2026-07-19 • via Nuitee
R
Roger • extended_group • nz
9
2026-07-19 • via Nuitee
J
Jennifer • solo_traveller • nz
7
Pros:

Location and price and friendly staff

Cons:

Powdered milk. No water cooler or ice available. No on site eating service available. Been staying here many years. It's a shame the place has ceased using the bar and restaurant on site. No atmosphere anymore...just a place to sleep. Even a continental breakfast via room service would be nice. Getting very dated now...hence reflected in the price

2026-07-19 • via Nuitee