Kiwi International Hotel

Hotels
7.5 (5793 reviews)
411 Queen Street , Auckland , NZ
+64 9 379 6487

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Poor cleanliness
Rude service
Musty smell in rooms

Categories

Cleanliness
5.5
The room had hair on the pillows and a hole in the door, indicating poor cleanliness.
Service
8
Mixed reviews on service; some found staff friendly while others mentioned rudeness.
Location
9
The hotel is well located; close to amenities and convenient for first-time visitors.
Room Quality
6.5
Issues noted with room quality, including musty smells and incorrect bed arrangements.
Amenities
7
Basic amenities were present, but the lack of air conditioning and poor wifi signal were drawbacks.
Value for Money
8.5
Generally considered affordable for the location and basic services offered.
Food and Beverage
8
No specific mentions, standard quality for this hotel tier.
Overall Experience
7.5
Mixed experiences; satisfactory for budget travelers despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Central Location on Queen Street
Located in the heart of Auckland city, Kiwi International Hotel offers quality and affordable accommodation right on the iconic Queen Street. With easy access to restaurants, bars, transport stops, and entertainment spots, you'll be at the center of it all.

Convenient Amenities
Enjoy fully serviced and quiet rooms equipped with heating, work desks, and some with flat-screen TVs and private bathrooms. Take advantage of shared laundry facilities, a lounge area with TV, and a helpful tour desk for travel arrangements.

Easy Access to Key Attractions
Explore Auckland effortlessly with the hotel's proximity to key attractions like the theatres and nightclubs on 'K' Road, SkyCity, Skytower, the Viaduct, and Spark Arena. Plus, with an airport bus stop right outside, your travel convenience is ensured.

Book your stay at Kiwi International Hotel for a memorable Auckland experience.

Important information:

Please note that Kiwi International Hotel will take a photocopy of your valid photo ID upon check-in.

Please note that Kiwi International Hotel does not accept payments with American Express credit cards.

Please note that the breakfast available is continental.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.5
Based on 5793 reviews
Cleanliness: 5.5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 7.5
G
Gary • family_with_children • nz
9
Top value for a night out
Pros:

Very comfy stay for a very competitive price. Outstanding location just off Karangahape Road, 5 minutes walk from the entrance to the new train station. Vending machine in common area.

Cons:

Old with visible wear, thin walls between rooms, but still worth it for the price

2026-10-24 • via Nuitee
A
Aaron-Lee • extended_group • nz
10
10/10 hotel for the price perfect for a place to stay in central Auckland
Pros:

10/10 hotel for a 2 star hotel cheap pricing, great value and awesome staff perfect for if your staying a few days with a couple mates

Cons:

Having a rubbish bin in the room

2026-10-24 • via Nuitee
S
Sally-Ann • solo_traveller • au
7
2026-10-24 • via Nuitee
A
Angelia • extended_group • nz
4
2026-10-24 • via Nuitee
E
Ethan • solo_traveller • nz
8
Pros:

Great location and wonderful value for money. Front desk staff were incredibly helpful and interested in what you did for the day if you were fortunate to see the same person more than once.

Cons:

No faults that I could find.

2026-10-24 • via Nuitee
U
Uta • family_with_children • fr
9
2026-10-24 • via Nuitee
G
George • family_with_children • nz
10
Very not too bad
Pros:

Also appreciate the parking, the microwave and the location. Hoping for a city view next stay but will be happy either way. Oh and I also love the immediate cash bond refund at checkout 😊 Oh yes the laundry, absolutely convenient and one load was pretty much my entire luggage lol Great stuff

Cons:

The parking ended up being $20 for a day I think but it's cool I'm just new to such fees lol We don't have parking fees like that back home lol Theirs not much I didn't like tbh.
Maybe it wasn't so much the parking fee as it was the surprise their was one lok so I spose I should have researched better

2026-10-24 • via Nuitee
E
emeline • solo_traveller • fr
6
Correcte
Pros:

Personnel plutôt serviable, chambre minimaliste mais correcte

Cons:

Les fenetres de la salle de bain sont ouvertes en permanence !! Il faisait très froid

2026-10-23 • via Nuitee
L
Lumby • family_with_children • nz
8
2026-10-23 • via Nuitee
M
MAKAELAH • family_with_children • nz
8
I’d return!
Pros:

The location is great. Stores and restaurants within walking distance and a nearby park for kids!

Cons:

Cleanliness could have been better, but for the value, cannot complain.

2026-10-23 • via Nuitee
Y
YaBoiArnold • family_with_children • nz
8
Pros:

Got a free upgrade which was pretty good with our own private bathroom

Cons:

N/A

2026-10-23 • via Nuitee
T
Teresa • couple • pl
8
2026-10-23 • via Nuitee
L
Loraine • family_with_children • nz
1
2026-10-21 • via Nuitee
D
Dave • solo_traveller • nz
5
Pros:

Great hotel at a good price

Cons:

The hotel was very noisy, lots of people co.ing in at all hours slamming doors and talking loudly. Was very ha4d to sleep.

2026-10-21 • via Nuitee
P
Paulin • solo_traveller • us
7
2026-10-21 • via Nuitee
N
nagatamami • family_with_children • jp
10
2026-10-21 • via Nuitee
M
Main Account • couple • nz
6
Pros:

Value for money

Cons:

No carparks available

2026-10-21 • via Nuitee
T
Tracy • family_with_children • nz
8
Pros:

It was a good price for a family

2026-10-21 • via Nuitee
C
Christian • family_with_children • de
8
2026-10-20 • via Nuitee
Y
Yuko • solo_traveller • nz
6
Convince with an affordable price in downtown AKL.
Pros:

Everything there what I need with an affordable price.

Cons:

I can hear the singing voice from next room while she having shower.

2026-10-20 • via Nuitee