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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located in the bustling market town of Bedford, Mercure Bedford Centre Hotel offers easy access to major transportation hubs and nearby attractions.
Modern Amenities
Enjoy a comfortable stay with rooms equipped with flat-screen TVs, tea/coffee facilities, and free WiFi. Unwind in the informal area serving snacks and refreshments throughout the day.
Nearby Attractions
Explore popular destinations like Bedford International Athletic Stadium, Gulliver’s Land, and Woburn Safari Park, all just a short drive away. Plus, business parks such as Elms Farm and Wolseley are conveniently located within 2 miles.
Book your stay at Mercure Bedford Centre Hotel for a vibrant and relaxing experience in Bedford!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location, view, and size of the room
Small parking
Location
Staff was pleasant
Breakfast was nice
All dining chairs were dirty. Could do with a good clean or replacing.
Wall by dining table pillar was dirty.
Carpets could do with a deep steam clean.
Staff taking names for breakfast was pleasant but overheard him making comments about people to a staff member who was looking after the breakfast counter. There appear to have been an issue where one of the party I think did not pay for breakfast. His words were "I don't want to cast aspersions but it's always those type of people who do this and if it happens again, we should tell them they have to pay". He was referring to a black party people!
I must say I was shocked at this comment and if he is going to talk about people for whatever reason, should do this with discretion.
The room, easy booking and email updates
Default room without bathroom, parking
Everything, just such a lovely hotel in a great location. Our room was overlooking the river & such a lovely view.
The location is perfect walking distance to the centre and its next to the river. Lovely rooms with modern bathrooms. Immaculately clean. Easy to park outside with there private car park. Lift access to all floors.
Have stayed many times here and the standard remains the same each time.
Very clean and in a great area
When we arrived there was a mess up in regards to an early check in. Staff managed this quite poorly however when I requested the manager she sorted it promptly, she was nice
Location
N/A
Great hotel and staff were very helpful and friendly
Nothing to say here
Good location
During the check in process, I was waiting for 20 minutes and then when I was checked in the staff were rude. The room had dead flies on the windowsill and the safe was broken so it couldn’t be closed. There was a light next to the bed but that was broken off so not useable. The USB port next to the bed was also broken alongside one of the plug sockets. The corridors stunk of weed.
The location worked for the weekend
Looks like it needs a refurb in parts, carpets are noticeably grubby. Rooms are small. Breakfast was poor; no food,uncooked sausages and had to go back to the kitchen, you had to ask for cutlery, condiments were extremely low (bottles turned upside down). No apology for issues, when highlighted, they continued to respond casually to the issues raised. Was not the service I expected. Overall, not what I expected from a Mercure Hotel as I’ve been to others before and had a good experience. I guess I was surprisingly disappointed!
Good location,
Bathroom bins had not been emptied when we checked in, we were given one key even though they could see there were two of us. Handwash was empty, the shower drain hole was dirty, not enough lighting in the room, only lamps in the corners of the room, windows were dirty, furniture needs updating, carpet looks dirty and has a musty smell. Staff were not friendly. Looks like they did not speak much About English, which is not an issue, but they wouldn’t even say hello, or good morning. At one point, I was walking down the narrow passage and stop to let staff get past and they didn’t even say “thank you”. Breakfast is slightly steep at £12.00 if you pay on arrival and £16.00 if you pay later. You pay for parking at £7.00 per day. For the past four years, we attend the Reggae Land music festival in Milton Keynes and always stay at the Swan Hotel just across the Mercure. Parking at the Swan is free, and most of all the overall experience is second to none. We only stayed at the Mercure because the Swan was fully booked.
Location
Hot water in shower was not consistent, I had to get assistance in fixing it but even after that issue wasn't resolved completely.
Great service, exceptional customer service. Most definitely recommend.
Datsunuiii
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