Mercure Bedford Centre Hotel

Hotels
•
Mercure
8.4 (3746 reviews)
2 St Marys Street , Bedford , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Dirty carpets
Inconsistent service

Categories

Cleanliness
6.81
Some reviews mentioned dirty carpets and unpleasant odors in the corridors.
Service
8.28
Staff were friendly, but there were issues with staff assistance regarding requests.
Location
9.82
Multiple reviews highlighted the great location as a major advantage.
Room Quality
7.77
Rooms were described as comfortable but with issues like noise and inadequate facilities.
Amenities
7.8
Basic amenities were available, but several reviews noted a need for modernization.
Value for Money
8.76
Some reviews stated it was a good value for a hotel of this rating despite certain drawbacks.
Food and Beverage
8.81
Breakfast was described as tasty, contributing positively to the experience.
Overall Experience
9.18
The overall sentiment was balanced, with positives highlighting the location and comfort, but several issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:59

Property Description

Convenient Location
Located in the bustling market town of Bedford, Mercure Bedford Centre Hotel offers easy access to major transportation hubs and nearby attractions.

Modern Amenities
Enjoy a comfortable stay with rooms equipped with flat-screen TVs, tea/coffee facilities, and free WiFi. Unwind in the informal area serving snacks and refreshments throughout the day.

Nearby Attractions
Explore popular destinations like Bedford International Athletic Stadium, Gulliver’s Land, and Woburn Safari Park, all just a short drive away. Plus, business parks such as Elms Farm and Wolseley are conveniently located within 2 miles.

Book your stay at Mercure Bedford Centre Hotel for a vibrant and relaxing experience in Bedford!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Location

Guest Reviews

8.4
Based on 3746 reviews
Cleanliness: 6.81
Service: 8.28
Location: 9.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
G
Gary • solo_traveller • gb
8
Pros:

Good location nice breakfast

2026-09-12 • via Nuitee
M
Mr & Mrs Sodat • solo_traveller • gb
5
Mutton dressed as lamb!
Pros:

Location was ideal for the funeral reception we were attending
Breakfast staff were attentive and very helpful.
Bed was OK

Cons:

Disabled customer with blue badge yet still charged £7 to park.
Bedroom dark small and compact.
You could hear the water running upstairs and the draining including flushing of the toilet throughout the night - disturbed & broken sleep.
Cobwebs and fixtures and sockets extremely dusty needs intensive clean.
Requested a bath almost days before my arrival, which was acknowledged however this was NOT accommodated on arrival the receptionist seemed unbuttered and lack empathy.
The online check in questionnaire tell why do you want to know a person race/colour? Does that define the room and service that they are given as that was our perceptions on our overall stay from reception staff arrival/departure with the only exceptions to breakfast chef and catering staff who told us there was a lift to go to the bedrooms as l used the stairs with a walking stick and the receptionist was sitting there watching me...would l return? WOULD YOU?

2026-09-11 • via Nuitee
R
Ronnie • couple • gb
10
Lovely hotel on river in Bedford
Pros:

Great location lovely big room

2026-09-11 • via Nuitee
B
Beverley • solo_traveller • gb
7
Convenient and comfy not worth £152.10 not even a biscuit o the tea tray in the room
Pros:

Location

Cons:

The big concrete jungle on top

2026-09-11 • via Nuitee
E
emma • solo_traveller • gb
9
2026-09-10 • via Nuitee
S
Sally • solo_traveller • gb
9
2026-09-09 • via Nuitee
S
Susan • couple • gb
9
2026-09-08 • via Nuitee
N
Nur Aainaa • couple • my
10
2026-09-08 • via Nuitee
J
Jackie • couple • gb
6
Stay was pleasant apart from the shower and toilet situation
Pros:

Clean and central
Majority of staff friendly and helpful , one receptionist was more interested in her phone !

Cons:

The showers were terrible the water was trickling out took forever to rinse hair , also the toilets did not flush regular , the safe was not working either , we reported this more than once nothing was done ! We had to use a friends safe !

2026-09-08 • via Nuitee
M
Magdalena • solo_traveller • hr
10
Zadovoljna sa svime
Pros:

Urednost

2026-09-08 • via Nuitee
M
Magdalena • solo_traveller • hr
10
2026-09-08 • via Nuitee
L
Lela • couple • gb
7
2026-09-07 • via Nuitee
F
Fowler • solo_traveller • gb
9
Pros:

Beautiful views, very good accommodation & friendly approachable staff

Cons:

Other guests. Unfriendly & rude

2026-09-07 • via Nuitee
C
Christine • couple • gb
9
Very comfortable lovely location.
Pros:

The rooms were very modern.

Cons:

The outside of the property looks very tired.

2026-09-07 • via Nuitee
C
Catherine • solo_traveller • au
3
I won’t be returning
Pros:

The river view. Breakfast passable.

Cons:

The room is tired and shabby. The bathroom leaves a lot to be desired. The carpet is stained. The windows are filthy!

2026-09-07 • via Nuitee
A
Andrew • couple • gb
7
More or less what we expected. Very central to Bedford.
Pros:

The second room we moved to was fine, great view out of the window. Evening meals not bad.

Cons:

First room we were put in was tiny - really tiny - and smelt odd. So we asked to be moved. Also, every single day our key card stopped working so I had to go and get it refreshed!

2026-09-07 • via Nuitee
N
Nataliia • solo_traveller • gb
9
2026-09-06 • via Nuitee
J
Jennifer • solo_traveller • gb
1
Poor all round and didn't get the room I paid for
Pros:

Convenient location

Cons:

Booked a double room with sitting area. Room didn't lock properly and one of the lights didn't work. Was moved to an alternative room that was all they had. Room was smaller with no sitting area and had cobwebs. We put the do not disturb sign out in the morning, only to have repeated knocks and be interrupted whilst trying to get dressed. Complained at the desk during checkout but didn't get much response. I have also complained online. I would at least expect compensation for the smaller room, which was not what I paid for. I have never felt so insecure in a hotel room. Also parking was £7 a night but signs said not to leave anything in the car, etc. I wouldn't mind paying if it was a secure car park.

2026-09-06 • via Nuitee
O
Otto Lanz • extended_group • ch
8
Pros:

Frühstücksbuffet

Cons:

Die Zimmer waren relativ klein. Fast keine Ablagefläche. Wenig Kleiderhäcken und alles sehr eng.

2026-09-06 • via Nuitee
D
Diane • couple • gb
6
Disappointed considering the price of the room
Pros:

Bed was comfortable room clean

Cons:

Bins had no bags in, noises during the night, had to pay for parking but felt we paid enough for the room. Breakfast plentiful but bacon was a bit hard and egg yolk also hard and made the egg rubbery

2026-09-06 • via Nuitee