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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Convenient Location
Located in the bustling market town of Bedford, Mercure Bedford Centre Hotel offers easy access to major transportation hubs and nearby attractions.
Modern Amenities
Enjoy a comfortable stay with rooms equipped with flat-screen TVs, tea/coffee facilities, and free WiFi. Unwind in the informal area serving snacks and refreshments throughout the day.
Nearby Attractions
Explore popular destinations like Bedford International Athletic Stadium, Gulliver’s Land, and Woburn Safari Park, all just a short drive away. Plus, business parks such as Elms Farm and Wolseley are conveniently located within 2 miles.
Book your stay at Mercure Bedford Centre Hotel for a vibrant and relaxing experience in Bedford!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.
Location
Guest Reviews
Need some shower caps, anything else was perfect
The hotel gaa a great view of the river , the breakfast was delicious and the staff were friendly
Great location. Easy access to the town. Car parking available.
Breakfast was a bit cold.
comfy beds good shower. air con in rooms. Sissy on desk was very helpful with any questions and pleasant
Very clean and comfortable room with soft pillows and comfortable duvet. Clean and modern bathroom with nice decor
Was amazing
Nothing
Room functional & staff generally firendly
Breakfast very good selection
Overall a bit dated & poor ambience
Close to hospital
The nappy in the bathroom left behind
Key card not working twice
Didn’t feel safe - chaos at front of hotel with a man entering. Police called by staff. Not their fault, but unsettling.
Tbe location of the room was nice. Not far from reception and on the ground floor, with a side view of the river.
The bathroom was not clean. The toilet flushed intermittently, which was unhyginic.
The razor plug in the bathroom did not work so we were unable to charge Tony's razor or my tooth brush.
There was very little space to hang or store clothing.
The kettle was stored where clothes could be hung and little space to move the kettle and cups to another place.
The room was cold and damp and it took time to get the heating to work.
The bathroom had no ventelation, adding to the dampness.
We have stayed at many Mecure hotels here and in France but the quality at this hotel was not of the same standard. In fact, we stayed at this hotel in February, this year and we felt the standards had declined, especially.
We also found the standard of the breakfast poor. Staff were slow to replenish items and the quality was poor.
The room was well organised.
I believe management should speak with the Indian receptionist who was working the night shift on 13/06/2026.
The receptionist demonstrated very poor customer service and a lack of understanding when it came to assisting guests. I was not satisfied with the way I was treated during my visit.
At approximately 3:30 a.m., I arrived at the hotel and was informed that I could not check in until 3:00 p.m. My phone battery was on 2%, and I politely asked if I could charge it briefly so I could contact someone and make alternative arrangements. Unfortunately, the receptionist refused to assist me and left me struggling to find a solution. Eventually, the police arrived and kindly helped me charge my phone so that I could sort out the situation.
The inconvenience was made worse because the check-in time was not clearly communicated in my booking confirmation email. I attempted to discuss this issue with the staff on duty, but they were unwilling to cooperate or offer any practical assistance.
I am extremely disappointed with the level of customer service I received and hope this matter will be addressed to prevent similar experiences for future guests.
Polite and patient concierge who accepted that the price that they were going to charge was wrong (they wanted an extra £20 for a pre-booked room ). Breakfast was plentiful and in a very pleasant room overlooking the river. Good showerroom but had a stale smell to it and extractor fan not working.
The fact that I had to prove that the room price was wrong. Also, the room was advertised as having a 'panoramic view of the city" - all we could see were the air-conditioning units on a flat roof next to the bedroom
Staff were pleasant
Close to town
Location
Had to get pass key for room reloaded EVERY DAY so I could get in my room
The room was not clean. In shower room had a used pampers and toilet paper from previous guests and the sink was blocked.
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