Crowne Plaza Liverpool - John Lennon Airport by IHG

Hotels
IHG
8.4 (193 reviews)
Speke Boulevard, Speke Aerodrome, Liverpool, England, L24 8QD , Liverpool , GB

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great staff
Good food
Comfortable rooms
Convenient location
Good amenities
Cons:
Heating issues in rooms

Categories

Cleanliness
7.79
The bedrooms were clean and well-equipped, but heating issues mentioned may imply some neglect in maintenance.
Service
8.76
Staff were fantastic, friendly, and went above and beyond to accommodate guests.
Location
8.3
Ideal location close to the airport and a retail park with restaurants and shops, with easy access to the city center.
Room Quality
8.25
Rooms were comfortable and well-equipped, but the heating issue affected immediate comfort.
Amenities
8.78
Includes access to nearby fitness facilities, which was a big bonus for the sports group.
Value for Money
8.24
Guests found food and drinks reasonably priced, contributing to the overall value.
Food and Beverage
8.79
Food quality was described as very good and breakfast was excellent, surpassing expectations.
Overall Experience
8.26
Generally positive experiences with minor issues that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:31

Property Description

Enjoy Culinary Delights
Dine at Starways or enjoy room service from one of the two on-site restaurants. Conclude your day with a refreshing drink at the bar/lounge.

Relax and Unwind
Take advantage of amenities such as a terrace with stunning views, a hair salon, and tour/ticket assistance.

Convenient Location
Located in Speke, just minutes away from attractions like Speke Hall and Calderstones Park, this hotel offers easy access to nearby destinations.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a hair salon, wedding services, and tour/ticket assistance. Enjoy British cuisine at Starways, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and 12 meeting rooms. Self-parking (subject to charges) is available onsite. Make yourself at home in one of the 164 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.4
Based on 193 reviews
Cleanliness: 7.79
Service: 8.76
Location: 8.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
N
Nina solo_traveller gb
6
Pros:

Price, staff friendly, parking included

Cons:

Air conditioning not working although notified in advance.
David Lloyd facilties available burlt was not notified in advance so could not take advantage of this.

2026-06-20 via Nuitee
S
S hughes couple gb
9
Great
Pros:

All of it

Cons:

The bar

2026-06-20 via Nuitee
J
John couple gb
1
Poor will not be returning
Pros:

Booking out

Cons:

Ran out of breakfast on both days

2026-06-20 via Nuitee
J
Jonathan family_with_children im
8
2026-06-19 via Nuitee
M
Michal family_with_children im
8
2026-06-19 via Nuitee
R
Robert couple im
8
Would stay again, reception staff were very nice.
Pros:

Liked the room and bathroom decor

Cons:

There was a bleeping noise in the corridor, but didn’t disturb us n the room. Bathroom seemed smelly but less so after flushing a few times.

2026-06-19 via Nuitee
A
Amy solo_traveller gb
8
2026-06-19 via Nuitee
V
Vickie family_with_children gb
5
Won’t be staying again and will not recommend
Pros:

Overnight staff was very friendly.
Breakfast was nice and lots of options

Cons:

Ants all over the bathroom and on one bed. Had to move rooms.
2nd room - No cups and only 1 towel between 4 of us. Room was too hot as no aircon or fan.
Once given a fan the plug was broken (main pin on plug)so couldn’t be used.
Check in staff told us wrong information about the swimming pool next doors
Advertises they have a games room when they don’t.

2026-06-19 via Nuitee
L
Linda family_with_children gb
10
Good stay excellent spot near retail so if u like shopping eating and relaxing it’s good for money
Pros:

Very polite and professional staff

2026-06-18 via Nuitee
J
Josh family_with_children gb
6
Pros:

Staff were extremely friendly

Cons:

Aircon was broken and room was unbearably warm to sleep

2026-06-18 via Nuitee
G
George couple gb
5
Lovely hotel with poor restaurant
Pros:

Lovely hotel. Lots of history. Clean and pleasant rooms

Cons:

Food was atrocious and expensive. Many items not available at Dinner and breakfast buffet items poorly maintained so key items missing there.

2026-06-18 via Nuitee
D
Deaney solo_traveller gb
10
2026-06-18 via Nuitee
R
Rob solo_traveller gb
8
Pros:

The Artdeco style of the hotel

Cons:

The all day menu seemed quite limited to other Crown Plaza hotels that I have stayed in.

2026-06-17 via Nuitee
J
Joanna solo_traveller gb
10
Favourite
Pros:

One of my favourite hotels in Liverpool.

2026-06-17 via Nuitee
P
Peter couple gb
10
2026-06-17 via Nuitee
A
Alun couple gb
9
2026-06-16 via Nuitee
J
Jesse solo_traveller es
8
2026-06-16 via Nuitee
J
Jesse family_with_children es
8
2026-06-16 via Nuitee
M
Michelle couple gb
10
Fantastic, loved our room
Pros:

Our room was duplex and was so spacious. Staff were lovely

Cons:

Liked everything

2026-06-15 via Nuitee
D
Darryl family_with_children gb
10
Very happy no fuss just as it says on the tin. The gentleman at front of house was a real gentleman
Pros:

No breakfast we left early

Cons:

Very small may be fan

2026-06-15 via Nuitee