Mercure Sydney Parramatta

Hotels
•
Mercure
7.8 (3172 reviews)
106 Hassall Street, Rosehill , Sydney , AU
+61 2 8836 1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean facilities
Outdated rooms

Categories

Cleanliness
6.28
Several reviews mention dirty rooms and unkept facilities.
Service
8.75
The staff were helpful and received positive feedback from guests.
Location
8.79
Excellent location with easy access to public transport and nearby amenities.
Room Quality
6.74
Rooms reported as outdated and in need of repair, yet some guests found comfort.
Amenities
7.27
Basic amenities reported lacking with requests for more updated laundry facilities.
Value for Money
8.23
General consensus on good value for cost despite noted shortcomings.
Food and Beverage
8.28
Positive feedback regarding breakfast and dining options.
Overall Experience
8.05
Mixed experiences with both positive and negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:47

Property Description

Luxurious Accommodation and Leisure Facilities
Mercure Hotel Parramatta offers elegantly designed rooms with high standards of furnishing, each equipped with an LCD TV. Guests can unwind in the large outdoor pool or bask in the sun on the terrace. For the sporty guests, a tennis match awaits.

Convenient Location
Situated opposite Rosehill Gardens Racecourse and a stone's throw away from one of Australia's largest shopping centers, the hotel is a haven for both leisure and business travelers. With proximity to Parramatta Westfield, Rosehill Gardens, and key city amenities, guests can easily explore the vibrant surroundings.

Business and Pleasure
Whether you're in town for business or leisure, Mercure Hotel Parramatta caters to all your needs. Take advantage of the business center, leisure facilities, and prime location for a memorable stay. Book now for an unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the tennis court has been closed temporarily for essential repairs and maintenance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.8
Based on 3172 reviews
Cleanliness: 6.28
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.05
E
Eric • solo_traveller • gb
5
2026-09-19 • via Nuitee
A
Anne • couple • au
5
2026-09-19 • via Nuitee
C
Carly • family_with_children • au
4
I wouldn’t book again.
Pros:

The location
The staff were great,

Cons:

The aircon didn’t work, despite getting it reset by staff multiple times, although they rectified it with a fan, it still was hot and muggy in the room, which made for an uncomfortable nights sleep.

The shower pressure was non-existent, and the same for the level of “hotness”

2026-09-18 • via Nuitee
M
Milika • solo_traveller • au
8
Pros:

I love the room

Cons:

No microwave so can heat the food

2026-09-18 • via Nuitee
J
Jasmeet • family_with_children • au
7
2026-09-18 • via Nuitee
E
Elsie • family_with_children • au
6
Pros:

Cleanliness, wonderful staff, great location for purpose of our stay, good breakfast, walking distance to a couple of restaurants/fast food establishments and Woolworths.

Cons:

The aircon in the room wouldn't turn down and we had no way of allowing fresh air into the room. Our room was stuffy and too warm. The deodoriser used in the foyer way too strong.

2026-09-17 • via Nuitee
A
ahmet • extended_group • au
3
Breakfast is good location is good staff is good
Pros:

Staff was good location was good

Cons:

Air conditioning wasnt working bathroom needs renovation shower head was lover than your head and water pressure was too low also mattress is very low quality and double is not enough for two persons

2026-09-15 • via Nuitee
K
Katie • couple • au
2
2026-09-15 • via Nuitee
R
Rhianna • family_with_children • au
8
Comfy, clean and friendly staff.
Pros:

Comfy bed, friendly staff, affordable and clean

2026-09-15 • via Nuitee
T
Tania • family_with_children • au
8
Would stay here again but it’s not walking distance to the food strip in town.
Pros:

Easy to find and close to food outlets

Cons:

A bit dated and noisy

2026-09-14 • via Nuitee
H
Hang • couple • au
10
2026-09-14 • via Nuitee
T
Tanya • extended_group • au
9
Good clean rooms with great location and great staff
Pros:

good location and nice tidy room with comfortable beds. restaurant was great the food was lovely. Happy to stay there again

2026-09-14 • via Nuitee
K
Karen • couple • au
10
Relaxing and perfect
Pros:

Location

Cons:

Nothing

2026-09-13 • via Nuitee
C
Chris • solo_traveller • au
10
2026-09-13 • via Nuitee
G
Graf • solo_traveller • au
9
2026-09-12 • via Nuitee
J
Jodie • couple • nz
8
Awesome, comfortable stay, great for the price
Pros:

Very spacious room, layout was ideal and housekeeping was awesome

Cons:

The grounds could be maintained better but that’s cosmetic

2026-09-12 • via Nuitee
T
Tiens • family_with_children • nz
8
2026-09-12 • via Nuitee
R
Rajan • couple • au
6
Expensive
Pros:

Nothing

Cons:

Key not working multiple times

2026-09-12 • via Nuitee
T
Tayla • family_with_children • au
10
Pros:

Stay was simple and easy staff was very friendly and helpful. Made the stay easy. Will stay again

Cons:

Nothing

2026-09-09 • via Nuitee
A
Ajay • solo_traveller • nz
2
Pros:

Nothing worst property

Cons:

No shower gel un the shower run down kind property worst breakfast

2026-09-09 • via Nuitee