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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Bike tours
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Leisure Facilities
Mercure Hotel Parramatta offers elegantly designed rooms with high standards of furnishing, each equipped with an LCD TV. Guests can unwind in the large outdoor pool or bask in the sun on the terrace. For the sporty guests, a tennis match awaits.
Convenient Location
Situated opposite Rosehill Gardens Racecourse and a stone's throw away from one of Australia's largest shopping centers, the hotel is a haven for both leisure and business travelers. With proximity to Parramatta Westfield, Rosehill Gardens, and key city amenities, guests can easily explore the vibrant surroundings.
Business and Pleasure
Whether you're in town for business or leisure, Mercure Hotel Parramatta caters to all your needs. Take advantage of the business center, leisure facilities, and prime location for a memorable stay. Book now for an unforgettable experience.
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that the tennis court has been closed temporarily for essential repairs and maintenance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.
Location
Guest Reviews
The room located which is allocated to us and food
Everything good
Staff
Close access to shops
The property was great for our quick one night stay comfortable beds were very cozy parking onsite was perfect
Rooms were nice staff were great
Poor maintenance some things even dangerous
Location was great, easy access to the light rail
$25 per night for parking is a bit steep
Very dated, bathroom had an old bathtub shower with curtin and when closed is was very dark
The card reader in the lifts must be old as sometimes they wouldn’t read the card, had to insert the card numerous times for it to work
Our room only had 1 chair and there was 3 of us staying.
No microwave or toaster, only a kettle and a couple cups supplied
Location is good
Rooms are not cleaned
Bathroom is very bad
Air-conditioning is very bad in the room
Staff at the reception is horrible, they dont even know to wish the guests
Staff were grea, very helpful and friendly. Room was very clean and comfortable. Great location
The property was ok but the customer service is worst. The staff are so slow and very unprofessional. I
The staff are very slow and unprofessional
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