The Highland Dallas, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.9 (308 reviews)
5300 East Mockingbird Lane , Dallas , US
+1 214-520-7969

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location (NorthPark/near shopping & SMU)
Friendly/attentive staff (Will, Avery, Taylor, Etienno, Noe)
Modern, spacious, comfortable rooms and suites
Clean accommodations and renovated property
Excellent restaurant and culinary offerings
Spa and pool available
Lobby coffee service and pleasant common areas
Welcoming lounge and dining areas
Cons:
Front desk service issues for some guests (room cancelation, unexplained room swap)
No complimentary bottled water in rooms
Elevator out of service / only one working
Car valet considered too pricey
Property on a busy/packed corner (noise/traffic)

Categories

Cleanliness
9.2
Multiple reviewers explicitly called rooms 'clean' and praised renovated/comfortable rooms and suites, indicating strong cleanliness standards.
Service
8.6
Generally praised staff and managers by name (Will, Avery, Taylor, Etienno, Noe) with many comments about attentive, welcoming service; however a few reports of poor front-desk incidents (room canceled, unexplained room switch) reduce the score slightly.
Location
9.5
Numerous positive mentions: 'Location is great', convenient for SMU, NorthPark neighborhood, shopping and dining; one comment noted a 'packed corner' but overall location is a standout.
Room Quality
9.3
Frequent praise for roomy, modern, spacious rooms, comfortable beds and pillows, good decor and suite upgrades—many guests said they'd return for the rooms.
Amenities
8.4
Amenities (spa, pool, lobby coffee, restaurant, valet) are well regarded (spa/pool praised), but the broken elevator and lack of complimentary bottled water were repeatedly noted as shortcomings.
Value for Money
8
Overall experience feels upscale, but complaints about pricey car valet and missing in-room bottled water (and one poor service incident) lower perceived value slightly.
Food and Beverage
9.1
Consistently positive: guests praised the on-site restaurant, culinary skills, 'good bites', and delicious food at The Reserve, with multiple meals enjoyed during stays.
Overall Experience
9.1
Majority of reviews describe a highly positive stay (5-star Curio experience, returning guests, family-friendly), with a few notable service/amenity negatives that temper but do not outweigh the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodations and Relaxation
Experience modern furnishings and vibrant décor in our guest rooms, complete with flat-screen TVs and minibars. Unwind in select rooms with a cozy seating area for evening drinks.

Pampering Spa and Wellness
Indulge in skin treatments, acupuncture, and yoga at Exhale Mind Body Spa. Swim in the heated outdoor pool or lounge in a cabana. Stay active with our 24-hour fitness center and conduct business seamlessly in our on-site facilities.

Exceptional Dining and Nearby Attractions
Enjoy a contemporary steakhouse experience at Knife Steakhouse and savor morning coffee in our lobby. Explore nearby attractions like the George W. Bush Presidential Library and Southern Methodist University.

Book now for an unforgettable stay at The Highland Dallas!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Location

Property Accessibility

Total Disability Score: 44.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 308 reviews
Cleanliness: 9.2
Service: 8.6
Location: 9.5
Room Quality: 9.3
Amenities: 8.4
Value for Money: 8
Food and Beverage: 9.1
Overall Experience: 9.1
S
Shannon • solo_traveller • us
8
2026-10-16 • via Nuitee
K
Kent • family_with_children • us
8
Pros:

Location is great

2026-10-12 • via Nuitee
J
Jalen • couple • us
2
I’m not happy as I paid for a single king room and got placed in a double with no explanation or reason for the switch
Cons:

It’s located on a packed corner

2026-10-08 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Room was excellent. Care also excellent. Definitely coming back and this will be the only place to stay in Dallas in future.

Cons:

Nothing.

2026-09-14 • via Nuitee
U
ursula • couple • gt
6
Bien
Pros:

Muy bonita las instalaciones

Cons:

El elevador está descompuesto solo hay 1

2026-09-08 • via Nuitee
P
Packwood • couple • us
8
2026-09-01 • via Nuitee
J
Jonell • solo_traveller • us
5
2026-08-16 • via Nuitee
J
Jake • solo_traveller • gb
7
2026-08-04 • via Nuitee
5
55marquitaj • Business
10
Will is a great manager with great customer service
Pros:

The manager Will has great customer service and the restaurant team. I came for business travel and I usually only stay at Marriott hotels. However I am happy decided to take a chance with the Hilton brand after a recommendation

2026-07-25 • via Tripadvisor
R
Rüdiger • solo_traveller • at
7
2026-07-17 • via Nuitee
M
micheline • extended_group • us
9
We had a great mother daughter weekend bridal dress shopping and playing mahjong in our room.
Pros:

Roomy, great decor, clean, great location

Cons:

Wished they had complimentary bottle water in room.

2026-07-12 • via Nuitee
L
Leigh • couple • us
8
Rooms were modern amd spacious and very comfortable.
Pros:

coffee service in lobby
super comfortable beds and pillows

Cons:

Car valet is too pricey
I think tget need to offer free bottled waters in the rooms.

2026-07-11 • via Nuitee
T
tyrenw2025 • Solo travel
10
Front Desk Accommodations
Pros:

Avery is an amazing representative and very accommodating to upper tier Hilton guests. I recommend that if you have any questions or concerns reach out to her!

2026-07-01 • via Tripadvisor
9
986ashlie • Family
2
Horrible staff front desk
Pros:

Horrible they cancel my room
With out asking they are horrible the hotel is beautiful but horrible staff. Don’t come here !!!!

2026-06-26 • via Tripadvisor
8
817cecet • Business
10
5 “Golden” Star experience
Pros:

My first stay at a Curio brand was a 5 “Golden” Star experience. Property is beautiful with various amenities to enjoy. Etienno & Noe were welcoming from the start, was introduced to the highest management to personally assist with any need should it arise. The care and attentiveness made this stay special and feel like home. I enjoyed quick valet service, upgrade to a spacious suite, good bites at the restaurant, and relaxation in the spa. Definitely recommend staying at this “Hilton, for the stay”

2026-06-26 • via Tripadvisor
P
PerryPerks • Solo travel • Houston, Texas
10
The Highland and my Enchanting visit.
Pros:

When visiting Dallas, a stop in the NorthPark Neighborhood is a must. There is non stop shopping, eateries and entertainment venues galore. I decided to make my home away from home at the Highland a couple weeks ago and boy was I in for a treat. MY STAY started of on the right foot with Taylor at the front desk! I was treated with respect and kindness. She made me feel welcomed and ensured my stay was a complete success

My partner and I dined at the restaurant for all three meals multiple times and each time we were all satisfied. The culinary skills at the property are top notch!

We also partook in a splash in the pool and it is just the serene setting that the doctor ordered.

I would also like to highlight all of the front desk staff, housekeepers, culinary and managers alike.

2026-06-24 • via Tripadvisor
K
kristinmU6732PJ • Family
10
Everyone in the family was pleased!
Pros:

Beautifully renovated hotel, comfortable and clean. The lounge and dining areas are lovely. The service was exceptional, welcoming and attentive. Traveled with teens and we appreciated the generously sized room and modern decor. Will return and would recommend to others. Convenient location for SMU, restaurants and shopping in a safe area.

2026-06-15 • via Tripadvisor
L
LeVPar • Friends getaway
10
Great Service and Great Location
Pros:

From check in to check out, I had an amazing experience. The staff was helpful and knowledgeable. The food was delicious at The Reserve and the front office staff had the best recommendations for both dining and local experiences. I will definitely be back and look forward to my next stay.

2026-06-08 • via Tripadvisor
P
porfiriop2021 • Business • Houston, Texas
10
Exceptional Stay at The Highland Dallas – Curio Collection by Hilton
Pros:

I recently stayed at The Highland Dallas, Curio Collection by Hilton, and my experience was outstanding from start to finish. The property itself is beautiful, clean, modern, and very well maintained. My stay at this hotel was due to car issues.

What truly set this hotel apart, however, was the exceptional customer service. I would especially like to recognize Avery, who went above and beyond to ensure my stay was enjoyable. Avery was professional, friendly, attentive, and genuinely committed to providing outstanding hospitality. It’s rare to encounter someone who takes such pride in their work and makes guests feel so welcome.
Thank you to Avery and the rest of the team.

2026-06-02 • via Tripadvisor
T
T5254XMchristopherb • Business
10
Excellent Stay at the Highhland Dallas
Pros:

Etienne Gerem and Noe Alcala are very helpful, and provide outstanding service during my stays at the Highland Dallas.

2026-06-01 • via Tripadvisor