Best Western Plus Atrium Inn

Hotels
•
Best Western Plus
8.6 (460 reviews)
17401 Interstate 35 North , Schertz , US
+1 210-651-4100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Clean pool area
Cons:
Dirty room
Rude staff
Noisy location

Categories

Cleanliness
7.85
Several reviews mention dirtiness and odor in rooms, indicating an area needing improvement.
Service
8.85
Staff received mixed feedback; however, overall service was deemed standard for a hotel of this tier.
Location
7.85
Location is convenient but some reviews indicate noise issues due to proximity to the highway.
Room Quality
8.35
Rooms are described positively in several reviews, though there are mentions of issues like odor.
Amenities
9.35
Amenities like the breakfast and pool received high praise across multiple reviews.
Value for Money
8.35
General sentiment suggests good value, though some negative experiences may affect perception.
Food and Beverage
9.35
The breakfast offerings were highlighted as particularly good with many positive mentions.
Overall Experience
8.85
Overall experience varies among guests, yet many report enjoyable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:19

Property Description

Luxurious Amenities
Best Western Plus Atrium Inn in Schertz, Texas, offers an indoor pool, fitness centre, and free Wi-Fi. The rooms are equipped with a flat-screen TV, refrigerator, and coffee-making facilities for a comfortable stay.

Convenient Services
Guests can enjoy meeting facilities, dry cleaning, and a laundry centre at the hotel. Whether for business or leisure, the hotel provides all the necessary services to make your stay stress-free.

Nearby Attractions
Located just 13 miles from Schlitterbahn New Braunfels waterpark and a short drive from San Antonio International Airport, Best Western Plus Atrium Inn is the perfect choice for travelers looking to explore the area.

Book your stay at Best Western Plus Atrium Inn now for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that only registered guests of the hotel are permitted to use the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.6
Based on 460 reviews
Cleanliness: 7.85
Service: 8.85
Location: 7.85
Room Quality: 8.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 8.85
S
Sonja • family_with_children • us
10
2026-09-18 • via Nuitee
G
GABRIEL • family_with_children • us
10
Pros:

Great location. The staff is very polite and friendly, eager to help in any way they can.

Cons:

No complaints, has a wonderful experience at Best Western

2026-09-10 • via Nuitee
J
Jesseca • extended_group • us
9
2026-09-07 • via Nuitee
S
Shelby • couple • us
10
2026-08-25 • via Nuitee
S
Sara • family_with_children • us
7
Pros:

Price, indoor pool

Cons:

Carpets were filthy…socks turned black after just a couple of passes around the room.

2026-08-21 • via Nuitee
R
Richard • couple • us
10
The property was great, the staff was friendly and the pillows were awesome!
Pros:

The property was clean and smelled fresh

Cons:

There was nothing we didn’t like

2026-08-16 • via Nuitee
E
EMANUEL • solo_traveller • us
7
2026-08-13 • via Nuitee
B
Baxter • family_with_children • us
10
2026-08-03 • via Nuitee
M
Maribel • family_with_children • us
9
Wonderful stay.. great price
Pros:

It was clean and pretty

Cons:

Na

2026-07-23 • via Nuitee
N
Norma • family_with_children • us
10
2026-07-18 • via Nuitee
A
Andrea • couple • us
10
Wonderful
Pros:

Location was good; breakfast was nice; comfortable bed/room; We arrived a day early, there were no rooms available. I would like to commend George who went above & beyond service to help us find another hotel that could accommodate us for a night, till we could check in the following day.

2026-07-16 • via Nuitee
V
Vaquera • couple • us
10
My husband and always enjoy our stay there, very friendly and attentive staff
2026-07-14 • via Nuitee
A
Andrea • couple • us
8
Pros:

The staff was very friendly, welcoming, and helpful.

Cons:

There was homeless people sitting around in the front of hotel

2026-07-12 • via Nuitee
C
Carol • solo_traveller • us
9
Last minute reservation
Pros:

Room size and cleanliness
Comfortable bed and pillows

Cons:

The quality of the sheets
The traffic noise
My noisy neighbor

2026-07-07 • via Nuitee
A
Amanda • family_with_children • us
10
Pros:

My kids loved the indoor pool. hot tub and the breakfast was great!!

2026-07-06 • via Nuitee
A
Amber • solo_traveller • us
10
2026-07-06 • via Nuitee
D
Diamond Grant 26 • solo_traveller • us
10
Definitely coming back to book another room
Pros:

Love the area and the room

Cons:

Everything was perfect

2026-06-26 • via Nuitee
D
Diamond Grant 26 • solo_traveller • us
10
2026-06-25 • via Nuitee
B
Briana • couple • us
10
We absolutely loved this location and will be booking there anytime we are in the area!
Pros:

It was clean and pleasant.

Cons:

Nothing for the price it was great!

2026-06-23 • via Nuitee
R
Robert • couple • us
9
2026-06-22 • via Nuitee