ibis Auckland Ellerslie

Hotels
ibis
7.8 (1953 reviews)
72-112 Greenlane East , Auckland , nz

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness issues
Small rooms
Parking charges

Categories

Cleanliness
7.28
Clean, but noted issues like hairs on the ceiling and missing towels.
Service
8.75
Staff friendly and helpful, especially at the bar.
Location
8.79
Great central location with easy access to amenities.
Room Quality
6.74
Rooms described as small and in need of renovations.
Amenities
7.77
Basic amenities present, but some issues with food quality.
Value for Money
7.73
Good value for the price, but had parking charges.
Food and Beverage
7.28
Breakfast was good, but meals in the bar were average and expensive.
Overall Experience
8.05
Overall good stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Convenient Location
Ibis Auckland Ellerslie is perfectly situated, just a short drive from both Auckland CBD and the airport. With attractions like ASB Showgrounds and Alexandra Park in close proximity, exploring the city is a breeze.

Comfortable Accommodation
Relax in our cozy rooms equipped with satellite TV and work desks, ensuring a comfortable stay for all guests. Plus, access to our gymnasium is included, allowing you to stay active during your visit.

Delicious Dining Options
Indulge in New Zealand cuisine at our on-site restaurant, offering take-away dinners for your convenience. Enjoy a drink at the Acacia Garden Bar or savor a meal at Acacia Restaurant, providing a variety of dining experiences.

Experience the best of Auckland at Ibis Auckland Ellerslie - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

7.8
Based on 1953 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.05
J
Julian solo_traveller nz
9
Pros:

Bar staff were amazing. As in exceptionally amazing. Note there was one issue with a drunk individual who who stumbled in which was generally handled well. Food was good. lighting for doing jigsaws puzzles was a little hard, but generally good.

Cons:

A colleague's bed seemed to have been broken. Parking was a little tight for some of the larger cards and the corner just past reception. Navigation with construction sight from racecourse venue was a challenge - especially at night where they closed some access.

2026-08-21 via Nuitee
S
Sheehan solo_traveller nz
9
2026-08-17 via Nuitee
A
Atif solo_traveller nz
10
Good experience
Pros:

Tidy and very accommodating

2026-08-15 via Nuitee
J
JANICE couple nz
6
On whole met my needs, would recommend for short stay
Pros:

Was very close, within walking distance to where I needed to be
Room was very clean and modern
Had EV charging
Staff very helpful and considerate

Cons:

Room was small and dark - ground floor looking out onto a wall
Bathroom small
Food was disappointing
Had not expected to pay for parking

2026-08-14 via Nuitee
K
King solo_traveller nz
7
Overall pleasant
Pros:

The bed was comfortable and the room was clean. Breakfast was good with a lot to choose from

Cons:

The sheet on the bed wasn't breathable so it was hot. and didn't sleep well.

2026-08-12 via Nuitee
S
Sahara extended_group nz
6
Great staff but tiny rooms, odd bathrooms , not super clean.
Pros:

Staff were very friendly (reception and bar)

Cons:

The bathrooms were odd and the half circle took up so much space in the already tiny room - wasn’t very clean as I stood on someone’s old false eyelashes.

2026-08-11 via Nuitee
J
Jan couple nz
10
2026-08-10 via Nuitee
S
Silao solo_traveller nz
7
Easy check in good parking and practical steps to check in and checking out
Pros:

Clean and close to motorway

Cons:

Non

2026-08-10 via Nuitee
N
Nicki extended_group nz
5
Staff were lovely, better communication needed with regards to parking.
Pros:

The bed was comfortable and large.

Cons:

The flusher on the toilet was on the fritz, so had to try several times to flush. The location of the toilet roll holder being under the sink was very bizarre. We discovered accidentally that our key card worked on literally every other door, as when bringing bags up, room number was forgotten so tried it and got access (presuming we’d only be able to get in to ours).
No heads-up that parking was first in-first serve, and is a further $23 a day. So, not guaranteed, but if you get one, you’ll be charged for it. Very strange.

2026-08-10 via Nuitee
A
Amanda couple gb
9
Very good, but wouldn't take breakfast again.
Pros:

Staff were very helpful.

Cons:

Breakfast not very hot. Disliked the cold plates.

2026-08-10 via Nuitee
J
Julie couple nz
9
Lovely and warmer
Pros:

Clean and tidy

2026-08-09 via Nuitee
J
Jesika family_with_children nz
10
2026-08-08 via Nuitee
M
Mark couple nz
10
Pros:

Good value local hotel.

2026-08-07 via Nuitee
G
Gemma solo_traveller nz
9
2026-08-07 via Nuitee
M
Mikaela family_with_children nz
6
Good for location
Pros:

Staff were great, the location was excellent considering we attended an event at Ellerslie Racecourse. The restaurant was lovely and the staff were the best.

Cons:

Rooms were quite cramped. We also had an accessible room - bathroom was great but the bedroom was too tiny for a wheelchair/walker. Also the accessible room was the furthest room from reception. Wifi was also rubbish.

2026-08-07 via Nuitee
R
Radegunda June couple nz
9
Cons:

Not enough parking.

2026-08-06 via Nuitee
A
Allison couple nz
8
Very average
Pros:

Food cold at breakfast. No tea bags available. Won't have breakfast thereagain.

Cons:

We asked for a room close to lifts due to mobility issues, ours was at the end of oassage No parking for disability parking and took ages to find unsuitable parking then had to pay for it

2026-08-04 via Nuitee
N
Naomi solo_traveller nz
8
Cons:

Room Service did not work. Kept saying error

2026-08-02 via Nuitee
S
Soana Falahola solo_traveller nz
10
2026-07-25 via Nuitee
A
Alice solo_traveller nz
10
Excellent
Pros:

Stayed while family member had surgery next door. Onsite restaurant and bar was particularly nice.

2026-07-25 via Nuitee