Novotel Auckland Ellerslie

Hotels
•
Novotel
8.2 (2020 reviews)
72-112 Greenlane Road East , Auckland , NZ
+64 9 529 9090

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cleanliness
Good amenities
Cons:
Limited parking
Room service issues
Inconsistent food quality

Categories

Cleanliness
8.15
Generally clean but some reviews mention cleanliness issues in the bathroom.
Service
8.65
Staff are exceptionally helpful and welcoming.
Location
8.85
Great location for visiting nearby amenities and events.
Room Quality
7.95
Room quality is decent, but some complaints about room service and comfort.
Amenities
8.15
Amenities are good, including gym and bar, but parking is expensive.
Value for Money
7.65
Pricing does not match the quality of parking and some amenities.
Food and Beverage
7.85
Dining options are good, but some dishes were disappointing.
Overall Experience
8.35
Guests had a memorable stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:49

Property Description

Sophisticated Accommodation: Experience 4.5-star luxury at Novotel Auckland Ellerslie, where newly refurbished rooms offer a blend of sophistication and style. Enjoy state-of-the-art technology and superior comfort during your stay.

Convenient Location: Situated near major attractions like Sylvia Park, ASB Showgrounds, and Ellerslie Event Centre, our hotel provides easy access to shopping, cultural, and entertainment areas. Explore the best of Auckland within reach.

Outstanding Facilities: Indulge in award-winning dining at the Acacia Restaurant & Garden Bar, stay active at the gym, and make the most of our conference facilities. Your comfort and convenience are our top priorities.

Book your stay at Novotel Auckland Ellerslie now for a memorable experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Up to 2 children (15 years and under) stay free when sharing with parents.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

8.2
Based on 2020 reviews
Cleanliness: 8.15
Service: 8.65
Location: 8.85
Room Quality: 7.95
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 7.85
Overall Experience: 8.35
J
John • extended_group • au
9
great value for money and rooms were excellent size ...
Pros:

breakfast was great with a wide range and qulaity very good.
lots of options

2026-10-13 • via Nuitee
D
Desiree • family_with_children • nz
10
great Location, great Staff, great breakfast, comfy beds :) who could ask for more.
Pros:

it was my daughters birthday and the breakfast was super busy, lots of people for the rugby game and a conference, but the staff found some candles and brought out some cake for my daughters 6th birthday. the breakfast was fantastic

Cons:

there happened to be a power outage in the middle of the night and it would have be amazing to be bale to open a window and get some fresh air. Thats the big down side to all hotels can't open windows.

2026-10-11 • via Nuitee
D
Dayna • family_with_children • nz
7
2026-10-11 • via Nuitee
H
Hearfield • family_with_children • nz
8
Enjoyable
Pros:

Clean and tidy

Cons:

Bed sunk in the middle

2026-10-11 • via Nuitee
D
Debbie • solo_traveller • nz
10
2026-10-07 • via Nuitee
S
Saaren • couple • nz
10
Excellent
Cons:

N/A

2026-10-07 • via Nuitee
J
joyce • solo_traveller • nz
8
2026-09-20 • via Nuitee
D
Deborah • couple • nz
9
2026-09-19 • via Nuitee
A
Amy • couple • nz
7
Okay
Pros:

Staff in the bar were very good and the food was okay

Cons:

Could hear the person next to our room showering very early in the morning

2026-09-18 • via Nuitee
C
Chantal • couple • nz
10
A one night stay that ticked all the boxes
Pros:

Perfect location and everything we needed

2026-09-17 • via Nuitee
G
Gary and Kellie • family_with_children • nz
9
Great stay
Pros:

Everything.

Cons:

Loved our stay

2026-09-16 • via Nuitee
L
Leanne • couple • nz
8
Bit pricey
Pros:

Location

Cons:

Parking
Little potties of long life milk

2026-09-13 • via Nuitee
A
Amrith • couple • nz
5
2026-09-11 • via Nuitee
S
Sanna Gray • solo_traveller • nz
8
Pros:

Expected level of comfort and facilities.

Cons:

Parking is a struggle.

2026-09-10 • via Nuitee
E
Els • couple • nz
7
Cons:

parking

2026-09-09 • via Nuitee
K
Kent • extended_group • nz
6
Cons:

No room was made up during our stay

2026-09-08 • via Nuitee
D
Dingle • family_with_children • nz
10
2026-09-07 • via Nuitee
B
Brady • solo_traveller • nz
8
Pros:

The staff were amazing, very friendly and accomodating. Very well presented and professional.

Cons:

Our room 1008, the AC kept making noises and the bathtub was slippery when I went to shower. The T.V's also need to be updated, it was odd not being able to connect my netflix to the tv.

2026-09-07 • via Nuitee
A
Angelique • couple • nz
7
2026-09-06 • via Nuitee
P
Patricia • solo_traveller • mx
9
2026-09-06 • via Nuitee