Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited bathroom amenities
Safety concerns at night

Categories

Cleanliness
8.23
Generally clean but some mentioned issues, such as bathroom amenities.
Service
9
Staff is described as very friendly and attentive.
Location
8.74
Strategic location near the train station but some concerns about safety at night.
Room Quality
8.39
Rooms are spacious and comfortable, though some areas need maintenance.
Amenities
7.72
Limited amenities noted, with some guest suggestions for improvement.
Value for Money
8.18
Good value given the location and comfort levels.
Food and Beverage
8.23
Breakfast is good, though some say it could be more varied.
Overall Experience
8.7
Positive overall experience with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:20

Property Description

Strategic Location
Situated steps away from Turin Porta Nuova Train Station, Best Western Crystal Palace Hotel offers convenience for travelers exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms equipped with a flat-screen TV, satellite channels, and a tea/coffee maker, ensuring a relaxing stay.

Nearby Attractions
With Piazza Castello a short walk away and the Lingotto Fiere Exhibition Centre in proximity, guests can easily explore Turin's popular landmarks and events.

Book now to experience the perfect blend of convenience and comfort at Best Western Crystal Palace Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Location

Guest Reviews

8.4
Based on 2029 reviews
Cleanliness: 8.23
Service: 9
Location: 8.74
Room Quality: 8.39
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
P
Paloma • extended_group • es
10
2026-09-18 • via Nuitee
A
Ana • couple • es
9
Pros:

Recomendable, la verdad que al llegar parecía una zona un poco regular, porque hay unos soportales con gente "rara" pero no estuvimos en ningún momento intranquilos ya que si es por la noche y vas por fuera no tienes problema. Y además hay una comisaría en la otra acera. Esta muy bien ubicado para recorrer todo.
Una habitación muy agradable y el desayuno correcto.

2026-09-17 • via Nuitee
C
cedrick • family_with_children • cd
10
2026-09-17 • via Nuitee
J
JEN YI • solo_traveller • tw
9
2026-09-14 • via Nuitee
O
OREL • solo_traveller • il
10
אירוח מעולה!
Pros:

חדר גדול ומרווח ונקי, צוות נעים, ארוחת בוקר מגוונת, הכינו לנו קפה וביצים לפי בקשתנו והיה טעים!
מיקום מרכזי (לנו לא הפריע שזה ליד המרכזית, דווקא היה לנו כיתרון, כן יש אוכלוסייה פחות נעימה שמסתובבת שם אבל לנו לא הייתה אינטראקציה, פשוט חלפנו והכל היה בסדר!)

2026-09-14 • via Nuitee
A
Alejandro Ojea • solo_traveller • gb
8
2026-09-13 • via Nuitee
E
ELI • solo_traveller • es
9
Molt no
Pros:

L hotel es molt agradable i confortable
Està molt bén situat

Cons:

L habitació dúplex no m agrada fa perdre espai al bany i a l habitació
L esmorzar bo

2026-09-13 • via Nuitee
R
René • couple • fr
8
Pros:

Je ne me souviens pas avoir demandé un hôtel au calme. Il était très bien situé, en dehors de la ZTL mais très proche de la zone touristique, joignable en tram, bus et à pieds.
Il faut d'éloigner un peu si on ne veut pas se limiter aux kebabs qui longent la via Nizza.

2026-09-12 • via Nuitee
S
stefaan cruypeninck • solo_traveller • be
8
Pros:

De ontvangst van de frontdeskmanager was fantastisch. Het opladen ging niet maar hij, Bani, heeft mij ermee geholpen zodat het ging.

Cons:

Ontbijt kon beter.

2026-09-11 • via Nuitee
M
Murtuza • couple • us
10
Nicer than expected, with excellent facilities and great air conditioning
Pros:

The room was actually nicer than I expected and had two balconies, which was a nice bonus even though they didn’t have much of a view. The room itself and the facilities were excellent. The gym is brand new and beautiful, and even the gym bathroom was one of the nicest I’ve seen. The air conditioning worked extremely well, which was especially appreciated as it was very hot during my stay. Overall, I was pleasantly surprised and had a very comfortable stay.

Cons:

The hotel is next to a train station, but be aware that this is the old station and it doesn’t provide the airport connection I had expected. The location is reasonably convenient for town, although the surrounding area can feel a little rough when you first walk through it, even though I found it perfectly fine in practice. One odd detail was the use of paper cups for everything, including hot drinks. They weren’t very practical and felt out of place given the quality and price of the hotel.

2026-09-11 • via Nuitee
E
Elizabeth • couple • gb
8
A positive stay.
Pros:

Perfect location for onward travel.

Cons:

Balcony was dirty

2026-09-10 • via Nuitee
Y
yalin • solo_traveller • us
10
2026-09-09 • via Nuitee
S
Saviour • family_with_children • mt
8
Pros:

Staff abd breakfast

Cons:

Uncomfortable beds and noisy fridge.

2026-09-09 • via Nuitee
J
Jeannette • solo_traveller • ch
7
ÖV gut erreichbar
Pros:

Es war ein lustiges romantisches Zimmer mit jaccuzzi unter dem Dach

Cons:

Direkt neben dem Bahnhof, Akkustisch schwierig

2026-09-08 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-09-08 • via Nuitee
R
Rebecca • extended_group • gb
10
This really exceeded our expectations - excellent clean spacious room and great value for money
Pros:

Fantastic spacious room - super clean

2026-09-07 • via Nuitee
C
Carli • couple • ch
7
Gute Lage- personal freundlich
Pros:

Lage/

Cons:

Haben hotel mit Ladestation ausgesucht,jedoch funktioniert die Anlage nicht:-( - Bad mit Whirlpool nicht nötig besser wäre Dusche

2026-09-05 • via Nuitee
C
Christophe • solo_traveller • fr
8
Bon hôtel bien placé
Pros:

Bon emplacement avec parking et chargeur pour véhicule électrique. Chambre spacieuse et personnel trés attentif.

Cons:

Petit déjeuner assez basique.

2026-09-05 • via Nuitee
M
Maria adriana • couple • ar
10
Torino volveré
Pros:

Todo , la ubicación e, el servicio, el personal muy atento , la habitación y todos los detalles (cremas ,bata y desayuno seco ) Realmente super recomendable

Cons:

Nada para criticar

2026-09-04 • via Nuitee
F
Fabrizio • solo_traveller • it
9
2026-09-04 • via Nuitee