Old Town Hotel

Hotels
9 (544 reviews)
Lot 18 Bà Triệu, Cẩm Phô , Hoi An , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Cleanliness issues
Weather conditions during stay

Categories

Cleanliness
8.25
Some issues with cleanliness mentioned, including mold and incomplete cleaning after floods.
Service
9.75
Many reviews highlight extremely friendly and helpful staff.
Location
9.25
Good location, easily accessible to central areas.
Room Quality
8.75
Rooms are generally praised as spacious and comfortable.
Amenities
9.25
Hotel features like a clean outdoor pool and convenience in booking tours were positively noted.
Value for Money
9.25
Tour prices and overall value considered fair and satisfactory.
Food and Beverage
8.25
Limited buffet options mentioned, but praised for the quality of food.
Overall Experience
9.25
Overall positive sentiments with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:57

Property Description

Beautiful Accommodation in Hoi An’s Ancient Quarter

Thien Thanh Hotel in Hoi An’s Ancient Quarter offers stunning views of rice fields and top-notch amenities. The Asian-inspired rooms with wood furnishings and modern comforts provide a cozy retreat. Some rooms even feature private balconies for a more personalized experience.

Activities and Services for a Memorable Stay

Explore the rich culture of Hoi An with guided city tours and excursions organized by the hotel's tour desk. Unwind with a soothing massage or take a dip in the outdoor pool. The hotel also offers delectable dining options with a mix of Western, Asian, and local cuisine.

Convenient Location with Tranquil Surroundings

Located near Cua Dai Beach, Thien Thanh Hotel provides a peaceful escape while still being close to key attractions. With easy access to Da Nang International Airport and the railway station, your journey to relaxation begins seamlessly.

Book now for an unforgettable stay at Thien Thanh Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Location

Guest Reviews

9
Based on 544 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
S
Sươngg • couple • vn
4
Cons:

Buổi sáng có tiếng khoan đục sửa chữa, vệ sinh k sạch sẽ, ẩm thấp, có mùi

2026-10-30 • via Nuitee
A
Alessia • couple • au
8
Pros:

The staff was lovely and very helpful, fixed immediately the draining issues we were having in the bathroom and recommended a very good Cao Lau.

Great facilities, cheap airport transfer and laundry service.

Highly recommended

2026-10-30 • via Nuitee
I
Ilias • couple • be
8
Pros:

There's a swimming pool

Cons:

The sound insulation was horrendous

2026-10-30 • via Nuitee
S
Sarah • family_with_children • gb
10
Fully recommend especially for families.
Pros:

Staff were excellent - unbelievably kind and helpful.
Breakfast is also excellent - lots of choice, delicious and very good value.
A short walk to the pedestrian old town.

2026-10-30 • via Nuitee
C
Cloé • extended_group • fr
5
Pros:

L’emplacement proche du vieux quartier est top, nous pouvons tout faire à pieds ! Le personnel est aux petits soins également.

Cons:

Les photos n’étaient pas du tout conforme à ce que l’on a réservé, la chambre était bien plus petite et n’avait pas le même design, pareil pour la salle de bain qui n’était pas du tout comme sur les photos. De plus, il y avait un encadrement par lequel les personnes passant par le couloir pouvaient nous voir directement dans la salle de bain. Lorsque l’on allume la douche, une chance sur deux de s’ébouillanter avec l’eau brûlante pour ensuite avoir de l’eau froide.

2026-10-29 • via Nuitee
A
Anna • family_with_children • ru
9
Pros:

Прекрасный отель. Удобное расположение . Доброжелательный и вежливый персонал. В номере чисто. Вкусные завтраки по меню ( можно выбрать один из вариантов завтраков ). Хороший интернет.

2026-10-29 • via Nuitee
J
JLP 14 • couple • gb
8
Great location
Pros:

Excellent location.

Cons:

Hotel is tired, needs good clean, bathrooms need updating (drain blocked, shower flooded each time used), pool a grimy green colour so didn't use it.

2026-10-28 • via Nuitee
P
Philippa • solo_traveller • nz
10
Pros:

Great location, close to old town but on a quiet road. Staff were very helpful.

2026-10-27 • via Nuitee
D
Darragh • couple • au
10
Pros:

Great staff who were very helpful and friendly

2026-10-25 • via Nuitee
S
Sophia-Grace Zachau • couple • dk
6
Pros:

Personalet var rigtigt søde

Cons:

Meget tynde væge hvor man kunne høre alt igennem. Hvis det regnede udenfor var der så meget kondensation at vand dryppede fra loftet selv med aircon. Og vi havde lidt et myreproblem men lokaliteten og prisen gjorde det det værd.

2026-10-23 • via Nuitee
C
Crisomr • couple • es
9
Pros:

Un hotel con mucho encanto, super bien ubicado a 10 minutos andando del centro de Hoi An. Además, el trato del personal fue inmejorable todos fueron super amables y simpáticos con nosotros.

2026-10-23 • via Nuitee
B
bert • extended_group • nl
10
Pros:

Mooi hotel, niet te ver van de old toen

2026-10-22 • via Nuitee
I
Iker • couple • es
8
2026-10-22 • via Nuitee
P
Paulae4 • couple • es
6
Bien ubicado, no conforme con el baño y el desayuno
Pros:

La ubicación esta muy bien, y pudimos alquilar una moto eléctrica con ellos que estaba en la misma puerta. La habitación es muy amplia y la cama muy cómoda.

Cons:

Pues nuestra planta estaba un poco en obras... pero lo que menos me gusto sin duda fue el baño... no había plato de ducha "todo" el suelo del baño era la ducha.... la rejilla en una esquina, el baño después de cada ducha completamente encharcado, ibas a lavarte los dientes y encharcado, al WC y encharcado... no me gustó nada. El desayuno poca variedad y no buffet, solo 6 platos a elegir y un "café" que te tenias que hacer tu con bolsitas.

2026-10-22 • via Nuitee
S
Sam • couple • gb
8
Excellent stay and 50p gets you a grab into old town
Pros:

Great location and very friendly staff

2026-10-21 • via Nuitee
A
Aidan • family_with_children • au
10
2026-10-19 • via Nuitee
G
Gisella • couple • gb
8
Great for what we needed. Washing machines available in reception, so did a wash too :)
Pros:

Room was very nice, bath and shower could do with updating. Staff very helpful and friendly. They did book an excursion for us, once we did said excursion we realised they had massively overcharged us. We spoke to reception, who refunded most of the money back. So all good. Pool was nice and refreshing.

2026-10-19 • via Nuitee
C
Carla • couple • fr
7
Pros:

Good localisation and helpful staff.

Cons:

The room was pretty noisy, the bathroom and the shower were quite old and difficult to use (burning water or just very cold).
We had to make our own coffee for breakfast with instant Vietnamese coffee, but it wasn’t good.
The price of the room was too high for the experience we got.

2026-10-18 • via Nuitee
A
Aly • couple • ch
9
Pros:

Accoglienza del personale con il sorriso e sempre molto disponibile. Possibilità do diversi servizi a pagamento da poter usufruire.
Colazione varia e buona.

Cons:

Postazione caffe e te un pò particolare, ma ci si adatta.

2026-10-16 • via Nuitee
K
Kathy Louise • solo_traveller • gb
10
Good location
Pros:

Words cannot describe my experience. Thank you to thuong, ni, huy

2026-10-15 • via Nuitee