Old Town Hotel

Hotels
9 (524 reviews)
Lot 18 Bà Triệu, Cẩm Phô , Hoi An , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Cleanliness issues
Weather conditions during stay

Categories

Cleanliness
8.25
Some issues with cleanliness mentioned, including mold and incomplete cleaning after floods.
Service
9.75
Many reviews highlight extremely friendly and helpful staff.
Location
9.25
Good location, easily accessible to central areas.
Room Quality
8.75
Rooms are generally praised as spacious and comfortable.
Amenities
9.25
Hotel features like a clean outdoor pool and convenience in booking tours were positively noted.
Value for Money
9.25
Tour prices and overall value considered fair and satisfactory.
Food and Beverage
8.25
Limited buffet options mentioned, but praised for the quality of food.
Overall Experience
9.25
Overall positive sentiments with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:57

Property Description

Beautiful Accommodation in Hoi An’s Ancient Quarter

Thien Thanh Hotel in Hoi An’s Ancient Quarter offers stunning views of rice fields and top-notch amenities. The Asian-inspired rooms with wood furnishings and modern comforts provide a cozy retreat. Some rooms even feature private balconies for a more personalized experience.

Activities and Services for a Memorable Stay

Explore the rich culture of Hoi An with guided city tours and excursions organized by the hotel's tour desk. Unwind with a soothing massage or take a dip in the outdoor pool. The hotel also offers delectable dining options with a mix of Western, Asian, and local cuisine.

Convenient Location with Tranquil Surroundings

Located near Cua Dai Beach, Thien Thanh Hotel provides a peaceful escape while still being close to key attractions. With easy access to Da Nang International Airport and the railway station, your journey to relaxation begins seamlessly.

Book now for an unforgettable stay at Thien Thanh Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Location

Guest Reviews

9
Based on 524 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
N
NICOLÒ couple it
6
Pros:

La struttura è in una posizione perfetta e lo staff è molto gentile e disponibile.

Cons:

Purtroppo la doccia nella nostra camera non scaricava bene causando l’allagamento del bagno. La colazione alla carta è arrivata dopo 30 minuti dall’ordine e non erano disponibili bicchieri o tazze per il tea, abbiamo dovuto chiedere e attendere 10 minuti. Si sente parecchio rumore dai corridoi esterni dall’interno della stanza, come se i muri fossero di cartone. Per concludere: ottima posizione, staff gentile ma non ci sono le qualità per essere un 4 stelle.

2026-08-21 via Nuitee
D
Denise couple ch
7
Gute Lage
Pros:

Gute Lage.

Cons:

Zimmer etwas älter und Badezimmer schon recht alt. Die Klimaanlage hat nicht sehr gut funktioniert.

2026-08-21 via Nuitee
D
David couple es
10
Muy centrico. Personal muy profesional.
Pros:

El personal estuvo en todo momento pendiente de nosotros pero sin agobiar. Muy amables y profesionales.

2026-08-21 via Nuitee
E
Edson couple au
10
2026-08-20 via Nuitee
J
Jemima couple gb
8
Pros:

Good location, has a pool, balcony with a lovely view

Cons:

Walls are quite thin so can hear noisy guests quite clearly. water pressure also not amazing in our room but we may just have been unlucky!

2026-08-20 via Nuitee
V
Vũ Thị couple vn
10
Pros:

tiện ích

Cons:

không

2026-08-20 via Nuitee
E
Elisa couple it
6
Non ci tornerei
Pros:

Niente in particolare

Cons:

Stanza molto piccola con mezzo armadio per i bagagli. Doccia agghiacciante dove l’acqua scendeva malissimo e foto che non rispecchiano la realtà.
Personale poco accogliente e in tutte le altre strutture hanno portato i bagagli al piano se le stanze non erano ancora pronte o ci hanno aiutato a portarle al piano, qui nulla di tutto ciò.
Rapporto qualità prezzo troppo sbilanciato.

2026-08-19 via Nuitee
N
NATHALIE family_with_children fr
9
Pros:

Encore merci pour l'accueil et votre gentillesse

2026-08-19 via Nuitee
O
Oanh solo_traveller au
8
Pros:

Lovely staff, they have been accommodating my stay and made it so enjoyable. The highlight is the massage staff, Van is the best, I will come back again just for her :)

2026-08-18 via Nuitee
D
Diep family_with_children de
8
It is a good place for a short stay
Pros:

Comfortable and clean beds

Cons:

The bathroom is quite dated and could use some renovation, but overall it was still a good stay considering the price.

2026-08-17 via Nuitee
A
Andrii couple ua
10
Pros:

Very good staff!!! Very helpful!

2026-08-17 via Nuitee
H
hakima family_with_children fr
7
Pros:

L’emplacement et l’accueil.

Cons:

Hôtel un peu vieillissant mériterait une rénovation.

2026-08-16 via Nuitee
S
Samantha couple it
8
2026-08-16 via Nuitee
E
Elena solo_traveller ru
10
Pros:

Сотрудники классные, сервис, расположение гостиницы, чистота, дизайн великолепен.

Cons:

Нет такого

2026-08-15 via Nuitee
R
Robert couple my
8
Since spent most time seeing Hoi An the hotel was perfectly placed
Pros:

Location is close to main hub and easy walk

Cons:

Outlook at back of hotel

2026-08-15 via Nuitee
P
Prunella family_with_children au
9
Would definitely stay again!
Pros:

The staff were absolutely lovely and extremely helpful. Location was fantastic as well. Great little street with convenience stores, and spas - a quick working into the shopping area in Hoi An Old town.

The bedrooms were cosy and the beds were extremely comfortable- especially the pillows!

Cons:

There was nothing bad about the property at all.

2026-08-15 via Nuitee
S
Shoistahon couple us
10
2026-08-14 via Nuitee
A
antony couple fr
10
Pros:

Le personnel a été très gentil nous avons été très bien accueilli. La chambre était propre et correspondait aux photos. Je recommande sans hésitation !!

2026-08-14 via Nuitee
S
Sonja Pia Elisabeth family_with_children de
8
Schönes Hotel mit sehr guter Lage
Pros:

Das Hotel hat eine sehr gute Lage. Man kann dort viel zu Fuß unternehmen. Trotzdem ist es nicht laut, da das Hotel in einer ruhigen Seitenstraße liegt. Das Personal ist sehr freundlich. In dem Pool haben die Kinder gerne gespielt.

Cons:

Zu wenig Abstellfläche in den Zimmern und im Bad.

2026-08-13 via Nuitee
D
Damon couple nl
8
2026-08-11 via Nuitee