LHP Hotel Napoleon

Hotels
8.4 (1592 reviews)
Via Ozanam 12 , Milan , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Small bathrooms
Limited room space

Categories

Cleanliness
7.65
Multiple reviews mentioned issues with room cleanliness and bathroom maintenance.
Service
9.15
Consistently praised for friendly and helpful staff.
Location
9.15
Highly regarded location near public transport and restaurants.
Room Quality
7.65
Room size and quality mentioned as concerns, especially regarding space.
Amenities
8.15
Decent amenities such as breakfast and safety measures, but lacking in variety.
Value for Money
8.15
Some reviews indicate that the overall value may not meet expectations for a 4-star hotel.
Food and Beverage
8.65
Generally positive feedback on breakfast quality, though some suggested more variety.
Overall Experience
8.65
Most guests felt the overall experience was satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 16:14

Property Description

Central Location and Convenience
Hotel Napoleon offers a prime location just a short stroll from Corso Buenos Aires, a shopper's paradise with 350 stores. The proximity to Lima Metro Station ensures easy access to all that Milan has to offer.

Modern Amenities
Stay connected with complimentary Wi-Fi and enjoy entertainment on a flat-screen TV with free SKY channels in every room. The air-conditioned rooms feature private bathrooms, and some even boast a balcony for a breath of fresh air.

Exceptional Services
Benefit from the round-the-clock reception where friendly staff provide valuable tourist information. Additionally, the hotel offers on-site parking and discounted options nearby, ensuring a hassle-free stay.

Book your stay at Hotel Napoleon now for a memorable Milan experience!

Important information:

Please note, the hotel accepts small dogs only. Charges are applicable.

Parking is subject to availability, as parking spaces are limited. Reservation is therefore necessary.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Location

Guest Reviews

8.4
Based on 1592 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
E
Eric • couple • ch
8
Hotel très bien placé avec une marge de progression.
Pros:

l'emplacement en proximité de tout et du centre. Excellent service convivial, chaleureux et très efficace du petit déjeuner. chambre très bien insonorisée

Cons:

La douche doit être réparée, la porte ne tient pas et grosse accumulation de tartre. La télévision ne propose que des chaines italienne, rien en anglais ni français .

2026-09-18 • via Nuitee
A
alberto nov • solo_traveller • it
8
2026-09-18 • via Nuitee
O
oscar • couple • ar
7
Un buen hotel bien ubicado con deficiencias de servicio y desayuno excelente
Cons:

El frigobar no funcionaba, el aire no se podía regular y no pudieron arreglarlo. No hubo reposición de artículos de higiene ni toallas.

2026-09-18 • via Nuitee
K
Kate • couple • gb
8
Comfortable stay and friendly staff. Great location. Good breakfast. Would stay again.
Pros:

Convenient location near metro, bars and shops.

Cons:

Too many mirrors and black glass which acted like dust magnets.Quite a few mosquitoes around.No mattress protector on bed.

2026-09-18 • via Nuitee
R
Radu Matei • couple • ro
10
2026-09-16 • via Nuitee
A
Antonio J • couple • es
8
Muy agradable.
Pros:

Estuvo todo muy bien.

2026-09-15 • via Nuitee
N
Nasti Julia • couple • de
7
Gute Lage, aber die Sauberkeit lässt zu wünschen übrig.
Pros:

Super Lage, sehr nettes Personal und ein gutes Frühstück. Da wir vor dem Frühstück losfahren mussten, haben wir sogar Frühstückstüten mitbekommen, einfach toll!

Cons:

Die Zimmer könnten sauberer sein. Beim Check-in wurden zudem sehr unangemessene und persönliche Fragen über das Verhältnis der Gäste gestellt – solche Fragen sind völlig unangebracht.

Außerdem gab es Schimmel im Badezimmer und an der Decke vor dem Zimmer, den wir leider erst am letzten Abend bemerkten. Hätten wir ihn früher entdeckt, hätten wir um ein anderes Zimmer gebeten. Heiserkeit bestand bei uns bereits ab dem ersten Tag, weshalb wir uns gefragt haben, ob der Schimmel möglicherweise die Ursache dafür war.

Hier besteht definitiv Verbesserungsbedarf bei Sauberkeit und Hygiene.

2026-09-14 • via Nuitee
C
Claudia • couple • ar
8
Pros:

La ubicación, 10 minutos a pie de Milano Centrale y a 100 mts de una estación de metro. Muchos restaurantes cerca, así también comercios. La habitación bien y cómoda y el desayuno variado.

Cons:

La ducha, al no haber mampara, se mojaba todo el baño. Aunque se secaba rápido.

2026-09-12 • via Nuitee
A
andrew • couple • gb
10
Pros:

Friendly staff.

Cons:

Lifts too small.

2026-09-11 • via Nuitee
T
Ton • solo_traveller • nl
8
Perfecte prijs/presratie op mooie locatie.
Pros:

Perfecte locatie nabij metro Lima. Mooie kamer, comfortabel, uitgebreid ontbijt.

Cons:

Airco maakt de kamer naar mijn mening niet koel genoeg

2026-09-11 • via Nuitee
Y
Yulia • solo_traveller • hu
10
2026-09-10 • via Nuitee
L
Lucía Emilia Gimenez • solo_traveller • ar
10
Pros:

Destaco por sobre todo la atención del personal y buena predisposición desde el momento que pise el hotel. Lamento haber solo pasado una noche,el hotel era bellísimo,muy moderno,muy bien ubicado, espacioso. Está muy cerca de la estación central y de locales comerciales. Volvería sin dudas, recomiendo 100%

2026-09-10 • via Nuitee
G
Greta • couple • it
10
2026-09-09 • via Nuitee
M
manlio • couple • it
10
La gentilezza di tutto il personale è davvero disarmante. Non è la solita gentilezza formale degli a
Pros:

La gentilezza e la professionalità del personale è eccezionale

2026-09-08 • via Nuitee
D
Daniela • couple • cz
9
Pros:

Skvělá lokace

Cons:

Byla jsem maximálně spokojena

2026-09-07 • via Nuitee
E
Emma • solo_traveller • de
10
2026-09-07 • via Nuitee
S
Sorin • solo_traveller • ro
10
Pros:

Poziția foarte bună ,aproape de metrou și de gara centrală din Milano , curățenia desăvârșită ,mic dejun variat și foarte bun ,precum și facilitățile din jurul hotelului .

Cons:

Nu a fost ceva care să nu îmi placă.

2026-09-03 • via Nuitee
C
CLAUDIA • extended_group • it
9
2026-09-03 • via Nuitee
I
Ivan • extended_group • bg
8
2026-09-02 • via Nuitee
U
Ute • family_with_children • it
9
Rilassante
Pros:

Gentilezza del personale,posizione perfetta a due passi dalla metro,ottima colazione

Cons:

La stanza é un po' piccola ma arredata bene,letti molto comodi e stanza silenziosa

2026-09-02 • via Nuitee