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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Public transport tickets
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
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Property Description
Convenient Location and Renovated Property
The Mercure Lyon Charpennes hotel is ideally situated in Lyon's business district, offering easy access to both the city center and convention center. Renovated in 2015, the hotel provides modern comfort and style for its guests.
Well-Equipped Rooms and Meeting Facilities
With 98 well-appointed rooms and 6 meeting facilities accommodating up to 350 people, Mercure Lyon Charpennes is perfect for business travelers and event organizers. The hotel ensures a seamless stay with its excellent amenities and services.
Dining and Relaxation Options
Indulge in delicious traditional dishes at the hotel's restaurant or unwind with a refreshing drink at the bar after a productive day. Mercure Lyon Charpennes caters to both your culinary cravings and relaxation needs.
Experience the perfect blend of convenience, comfort, and hospitality at Mercure Lyon Charpennes. Book your stay now for a memorable Lyon getaway.
Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.
Location
Guest Reviews
Literie hyper confortable
Le casse-tête de payer la chambre d’un côté et le parking de l’autre - une seule note pour les résidents de l’hôtel et un seul paiement. Process obsolète.
L’emplacement / personnel accueillant et à l’écoute.
Rien
Très bon accueil.
冷氣夠涼
周圍環境， 信用卡已被扣款，到飯店說我尚未付款，要求我在付一次，我不願意，然後才說因為他們顯示跟我的信用卡資料不一樣
La propreté et l’amabilité du personnel
Bequemes Bett.
Die Mitarbeiterin welche am Empfang Dienst hatte war extrem inkompetent und komplett überfordert. Uns wurde eine falsche Adresse (11 Rue d’Hanoi) für das Parking angegeben, welche uns auf den Innenhof von einem Spital führte (via Google-Maps). Ausserdem konnte unsere bestätigte Reservation nicht gefunden werden und wir konnten erst nach ca. 30 Minuten einchecken. Schulungen für Gästebeschwerden müssen unbedingt gemacht werden.
Il letto, i cuscini, la televisione, la bottiglia d'acqua riutilizzabile in camera e il distributore d'acqua in corridoio, l'aria condizionata era regolabile e funzionava a meraviglia
La doccia e lavandino non facevano fluire l'acqua, erano intasati.
Quarto grande, spa perfeito, pet friendy, piscina gigante e com personal para aulas na agua
Estava com o meu cachorro e mesmo apos o aviso de que ele era docil e calmo, a limpeza do quarto não foi feita
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