Royal Thurso Hotel

Hotels
6.8 (2766 reviews)
Traill Street , Thurso , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Unsatisfactory food quality

Categories

Cleanliness
5.38
Reviews indicated dirty corridors and rooms needing renovations.
Service
9.35
Staff and receptionist were incredibly helpful.
Location
8.39
Good location noted, especially for the North Coast 500.
Room Quality
5.84
Dated rooms with issues like cold temperatures.
Amenities
6.87
Limited amenities and some complaints regarding breakfast options.
Value for Money
6.83
Standard quality for this hotel tier.
Food and Beverage
4.88
Multiple complaints about the quality and freshness of breakfast items.
Overall Experience
6.85
Overall impressions mixed with certain aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:05

Property Description

Centrally Located Hotel with Free Wi-Fi

Convenient Amenities Nearby

Experience the convenience of staying at Royal Thurso Hotel, situated in the heart of Thurso with easy access to shops and businesses. Enjoy free Wi-Fi in all areas, making it perfect for both leisure and business travelers.

Invictus Bar and Hyde Restaurant

Unwind at the inviting Invictus Bar or indulge in a delicious meal at the elegant Hyde Restaurant. The hotel's friendly atmosphere and delightful dining options ensure a memorable stay for all guests.

Explore the North Coast

Discover the beauty of the North Coast from the ideal location of Royal Thurso Hotel. With sandy beaches, headlands, and cliffs nearby, guests can immerse themselves in the stunning natural landscapes.

Book your stay at Royal Thurso Hotel now for a memorable experience!

Important information:

Smoking/nonsmoking rooms are request only basis, they cannot be guaranteed.

The photos shown may vary on the room type.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Location

Guest Reviews

6.8
Based on 2766 reviews
Cleanliness: 5.38
Service: 9.35
Location: 8.39
Room Quality: 5.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 4.88
Overall Experience: 6.85
P
p couple us
3
Cons:

Toilet many times didn’t flush, long flight of outside stairs to get to room

2026-08-08 via Nuitee
J
John solo_traveller gb
4
Not Good !
Pros:

Location for work purposes

Cons:

Rooms are dated , no lift for the elderly and disabled as there are a lot of stairs to contend with . Breakfast was a farce, sat for 30 minutes to be served then when someone did eventually serve me I was told the kitchen was closed

2026-08-08 via Nuitee
D
Dougie S solo_traveller gb
5
2026-08-07 via Nuitee
A
Antoine couple fr
7
Une très bonne étape
Pros:

Nous avons profité d'une étape agréable dans cet hôtel spacieux de Thurso. Le café inclus dans l'hôtel offre la possibilité de prendre des repas et donne un aperçu de la vie locale, c'est appréciable en voyage.

Cons:

Le petit déjeuner pourrait être présenté sous forme de buffet, plutôt que servi à la place. Le fonctionnement de certains équipements est déroutant (douche, détecteur incendie).

2026-08-07 via Nuitee
G
Graeme couple ch
7
2026-08-07 via Nuitee
V
Vanessa family_with_children it
5
2026-08-07 via Nuitee
R
RAQUEL solo_traveller es
6
Pros:

La ubicación

Cons:

Se escucha todo de otras habitaciones y las instalaciones están sin remodelar

2026-08-07 via Nuitee
A
Alan solo_traveller gb
10
Pros:

Cosy and comfortable

Cons:

Its a bit worn and aged but I was comfortable.

2026-08-07 via Nuitee
T
tao family_with_children gb
10
还不错
Pros:

地理位置

Cons:

2026-08-06 via Nuitee
C
Caroline couple gb
5
Would think twice before staying again.
Pros:

Breakfast was sufficient,more choice of cereals etc would have been nice(fruit?) Food was hot.
The staff were friendly and helpful.

Cons:

The car parking area did not give a good impression, we didnt want to park our car in what looked like a bit of waste ground which made us anxious as to security.we appreciate that the hotel is a listed building,but the corridor doors and walls and carpet were dirty.The water in the bathroom was excessively hot and couldn't be controlled.

2026-08-05 via Nuitee
J
JLDickson solo_traveller gb
8
Pros:

Great location, close to the ferry to Orkney. Rooms were large and clean. Friendly, pleasant staff.

Cons:

No food served on the day we arrived and breakfast was a bit rushed due to a coach party and the fact that we also had to leave early.
Staff were obliging and friendly though.

2026-08-05 via Nuitee
D
didier solo_traveller fr
6
Rien de rédhibitoire, mais...
Pros:

Rien de bien folichon... En dehors de la personne à l'accueil, pas franchement sympa. Petit déjeuner pas à la hauteur : buffet quasiment vide à 8h, et choix de plats limité aux œufs au bacon - saucisse. Ensemble vieillot sans cachet. Grande chambre avec grande (et vieille) salle de bains.
Cerise sur le gâteau : pour atteindre la chambre 223, il faut franchir 6 (!) portes coupe-feu, 4 couloirs et 45 marches.
Parking privé derrière l'hôtel.
Bref... ensemble très moyen.
Vu le service du petit déjeuner, j'ai pas tenté le restau.

Cons:

Le personnel
Le petit déjeuner
Le gymkhana pour atteindre la chambre

2026-08-05 via Nuitee
G
Guye couple au
5
2026-08-05 via Nuitee
S
Stuart extended_group gb
8
2026-08-05 via Nuitee
B
Ben couple gb
1
Stay elsewhere
Pros:

It had parking

Cons:

The cleanliness, the aging decor, the horrific breakfast, being served items from a dirty table, the doors that wouldn’t lock

2026-08-05 via Nuitee
D
Dr. Ameya Moghe solo_traveller in
7
Decent stay. Can use some upgrades.
Pros:

Centrally located.

Cons:

Getting to the rooms can be a bit confusing. Its a mini maze.

There are no elevators. That makes it difficult for senior citizens. Make sure you let the reception know if you have difficulties with stairs, at the time of booking.
We were 6 people, booked 3 rooms, but they were all poles apart.

The TV's in the twin rooms were smaller than a PC monitor.

2026-08-05 via Nuitee
A
Alan solo_traveller gb
2
2026-08-05 via Nuitee
N
Norman solo_traveller ie
7
2026-08-04 via Nuitee
A
Arno couple nl
5
Cons:

Slechte badkamer lange weg naar de kamer

2026-08-04 via Nuitee
L
Linda solo_traveller gb
7
Thurso
Pros:

In centre of the town

Cons:

Room only has windows high up so no view. Rooms was exceptionally hot as radiator scalding hot.
Caledonian bus trips take priority

2026-08-04 via Nuitee