Royal Thurso Hotel

Hotels
6.8 (2515 reviews)
Traill Street , Thurso , gb

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Fax/photocopying
Packed lunches
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Unsatisfactory food quality

Categories

Cleanliness
5.38
Reviews indicated dirty corridors and rooms needing renovations.
Service
9.35
Staff and receptionist were incredibly helpful.
Location
8.39
Good location noted, especially for the North Coast 500.
Room Quality
5.84
Dated rooms with issues like cold temperatures.
Amenities
6.87
Limited amenities and some complaints regarding breakfast options.
Value for Money
6.83
Standard quality for this hotel tier.
Food and Beverage
4.88
Multiple complaints about the quality and freshness of breakfast items.
Overall Experience
6.85
Overall impressions mixed with certain aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:05

Property Description

Centrally Located Hotel with Free Wi-Fi

Convenient Amenities Nearby

Experience the convenience of staying at Royal Thurso Hotel, situated in the heart of Thurso with easy access to shops and businesses. Enjoy free Wi-Fi in all areas, making it perfect for both leisure and business travelers.

Invictus Bar and Hyde Restaurant

Unwind at the inviting Invictus Bar or indulge in a delicious meal at the elegant Hyde Restaurant. The hotel's friendly atmosphere and delightful dining options ensure a memorable stay for all guests.

Explore the North Coast

Discover the beauty of the North Coast from the ideal location of Royal Thurso Hotel. With sandy beaches, headlands, and cliffs nearby, guests can immerse themselves in the stunning natural landscapes.

Book your stay at Royal Thurso Hotel now for a memorable experience!

Important information:

Smoking/nonsmoking rooms are request only basis, they cannot be guaranteed.

The photos shown may vary on the room type.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 2515 reviews
Cleanliness: 5.38
Service: 9.35
Location: 8.39
Room Quality: 5.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 4.88
Overall Experience: 6.85
K
Kevin • couple • gb
6
2026-06-06 • via Nuitee
A
Alan • couple • gb
3
Disappointing
Pros:

Location and free parking.

Cons:

Vert tired hotel and need of upgrading.

2026-06-06 • via Nuitee
F
Fopma • couple • nl
6
Cons:

De verwarming in de kamer stond aan, te hoog en was niet zelf te reguleren. Erg ongezond.
Bij ontbijt een jonge, nogal norse jonge vrouw (stagiaire)?
Buiten schuld hotel om: jongeren die met auto's door de stad raceden tot diep in de nacht.

2026-06-06 • via Nuitee
M
Marcus • solo_traveller • au
8
Pros:

Great chalm and character. Breakfast included.

Cons:

Nothing particularly. It is dated, which in some ways adds to it's appeal.

2026-06-05 • via Nuitee
A
Anthony • solo_traveller • gb
7
a comfortable hotel in a great location
Pros:

staff, room, breakfast

Cons:

slightly inattentive at breakfast

2026-06-05 • via Nuitee
H
Hughie • solo_traveller • gb
6
Thanks but no thanks
Pros:

Secure parking for my motorbike.
The staff at the front desk were very approachable and hospitable

Cons:

The hotel is very tired.
The breakfast was a disaster. When the cooked breakfast arrived it was of a very poor standard. The tea, coffee and toast didn't arrive until we'll after the cooked breakfast was completed.
Very slow service. All of the cutlery had a very off putting smell to them. All the coffee/ tea cups on the table were stained. Would never eat there again.

2026-06-05 • via Nuitee
B
Bird • solo_traveller • gb
7
2026-06-04 • via Nuitee
J
James • solo_traveller • gb
8
Very nice
Pros:

Location

2026-06-04 • via Nuitee
C
Craig • couple • gb
5
Nice people in the hotel and the town but the hotel needs a complete makeover.
Pros:

Needs a refurbishment

Cons:

Out dated

2026-06-04 • via Nuitee
J
Janice • couple • gb
4
Would not recommend.
Pros:

Its location was good and staff friendly.

Cons:

Very old, tired, building. Exterior very poorly presented. Cigarette butts outside, weeds, old furniture in car park. Breakfast awful, dinner awful.

2026-06-04 • via Nuitee
L
Linda • couple • gb
1
I need a bath when I get home!
Pros:

An awful hotel all round! Grimy, unclean, terrible odour from the carpets throughout! Shocking service of food and drink with basic essentials not been available E.g, butter, orange juice, wine to name a few. Rooms cleaned only on request.

Cons:

See above!

2026-06-04 • via Nuitee
S
Smith • couple • gb
3
Would not recommend this hotel to anyone
Pros:

Breakfast was cold including the tea asked for toast this did not arrive, staff appeared to be put out at serving me.we booked evening meal of fish and chips and received half portions of fish, another customer who received the same meal left the hotel in search of another establishment for a replacement meal

Cons:

Everything about the hotel, my wife and I are in our mid seventys were allocated a room at furtherest point from the main reception as there was no lift available we had to take to the stairs passing through about 8 to 9 doorways with our luggage, l shudder to think if an emergency occurred how we would have copped

2026-06-04 • via Nuitee
P
paul • solo_traveller • gb
1
Would of rather slept in a shop doorway
Pros:

Nothing

Cons:

The staff’s attitude towards paying guests

2026-06-04 • via Nuitee
D
Duri • family_with_children • ch
6
2026-06-03 • via Nuitee
J
Jamie • extended_group • gb
7
Great value, basic but functional
Pros:

Basic but functional. Extremely good value, compared to other hotels in the town. Private ensuite room, with breakfast. Right in the middle of town.

Cons:

The coffee wasn't great at breakfast.

2026-06-03 • via Nuitee
J
Judith • couple • gb
6
Perfectly adequate for one night in Thurso. Nice and central and helpful with bikes.
Pros:

The location was central. The staff were very welcoming and helped us to store our bicycles in the basement although this did involve lifting them downstairs.

Cons:

The breakfast was very basic. The hotel feels in need of some serious love - it feels very tired. But perfectly adequate for one night passing through.

2026-06-03 • via Nuitee
K
Karsten • solo_traveller • de
7
Akzeptable Unterkunft nur 10 min vom Fährterminal weg.
Pros:

Bequeme Betten. Ruhiges Zimmer im Dachgeschoss, Hofseite.

Cons:

Das angeblich so tolle Hotelrestaurant war eine Enttäuschung, das Essen auf kalten Tellern serviert schnell kalt und gerade mal genießbar. Die Atmosphäre schlimmer als in einer Betriebskantine. Der eine hübsche Raum mit dem Kaminfeuer war für eine Reisegruppe reserviert.

2026-06-03 • via Nuitee
M
Michael • solo_traveller • gb
5
Pros:

Location.

Cons:

Very early closing of bar. Staff probably had a long day and just wanted to get away. Fair enough.

2026-06-03 • via Nuitee
M
Mark • solo_traveller • ch
10
Pros:

Friendly, helpful staff. Convenient location. Nice room.

Cons:

N/a

2026-06-03 • via Nuitee
H
Hugh • solo_traveller • gb
3
Pros:

the location was great , and staff friendly, plus free parking

Cons:

understaffed ,waited 40 mins for a menu fir food ,then realised everyone was suffering ,waiting to be served ,and being served the wrong food ,,two young girls running about all over ,trying to take orders and several tables,,left and went elsewhere for food ,,, surprised the hotel is watertight at all ,, looking at the state of roof and gutters out the back !!

2026-06-02 • via Nuitee