Royal Thurso Hotel

Hotels
6.8 (2605 reviews)
Traill Street , Thurso , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Unsatisfactory food quality

Categories

Cleanliness
5.38
Reviews indicated dirty corridors and rooms needing renovations.
Service
9.35
Staff and receptionist were incredibly helpful.
Location
8.39
Good location noted, especially for the North Coast 500.
Room Quality
5.84
Dated rooms with issues like cold temperatures.
Amenities
6.87
Limited amenities and some complaints regarding breakfast options.
Value for Money
6.83
Standard quality for this hotel tier.
Food and Beverage
4.88
Multiple complaints about the quality and freshness of breakfast items.
Overall Experience
6.85
Overall impressions mixed with certain aspects needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:05

Property Description

Centrally Located Hotel with Free Wi-Fi

Convenient Amenities Nearby

Experience the convenience of staying at Royal Thurso Hotel, situated in the heart of Thurso with easy access to shops and businesses. Enjoy free Wi-Fi in all areas, making it perfect for both leisure and business travelers.

Invictus Bar and Hyde Restaurant

Unwind at the inviting Invictus Bar or indulge in a delicious meal at the elegant Hyde Restaurant. The hotel's friendly atmosphere and delightful dining options ensure a memorable stay for all guests.

Explore the North Coast

Discover the beauty of the North Coast from the ideal location of Royal Thurso Hotel. With sandy beaches, headlands, and cliffs nearby, guests can immerse themselves in the stunning natural landscapes.

Book your stay at Royal Thurso Hotel now for a memorable experience!

Important information:

Smoking/nonsmoking rooms are request only basis, they cannot be guaranteed.

The photos shown may vary on the room type.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 2605 reviews
Cleanliness: 5.38
Service: 9.35
Location: 8.39
Room Quality: 5.84
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 4.88
Overall Experience: 6.85
C
Csaba couple gb
7
2026-07-04 via Nuitee
N
Nilen extended_group gb
6
Pros:

Its at the very heart of the town and close to the shops.

Cons:

The Wi-Fi was not great. Our room was at the top and at the end of the building. We had to go through so many corridors and not very convenient with the luggage. The staff were nice and helpful when I asked for a change towels and a toilet roll.

2026-07-04 via Nuitee
D
David solo_traveller gb
8
A satisfactory stay
Pros:

Provided everything that was needed

Cons:

Property is getting a little dated when compared to 12 years ago - no real change perceived over that time.

2026-07-04 via Nuitee
G
Gascoigne solo_traveller gb
10
Pros:

Place and staff so helpful

2026-07-03 via Nuitee
L
Larie couple gb
10
2026-07-03 via Nuitee
J
Joeri Peelmans solo_traveller be
3
2026-07-03 via Nuitee
J
John solo_traveller gb
7
Vert good experience. I would stat again,
Pros:

Breakfast was very good, Staff were nice and room was comfortable.

2026-07-02 via Nuitee
A
Andy solo_traveller gb
1
Don’t
Pros:

At least you could get a bit of breakfast really early

Cons:

Rundown, the hotel looks knackered, tv control didn’t work, didn’t clean the room once, reminded me of the set in Rising Damp

2026-07-02 via Nuitee
K
Kieran couple au
8
2026-07-02 via Nuitee
F
Francesco solo_traveller it
10
Pros:

Tutto perfetto

2026-07-02 via Nuitee
K
Kenneth solo_traveller gb
5
Pros:

The staff

Cons:

Tv didn't work
Room wad too small

2026-07-01 via Nuitee
G
gaynor couple gb
8
Good value for money
Pros:

Clean , good location , friendly helpful reception lady

Cons:

Food not to good

2026-07-01 via Nuitee
J
James solo_traveller gb
3
Royal Thurso not dog friendly
Pros:

Free pool in the bar

Cons:

For a supposedly dog friendly hotel the dog wasn't allowed many places. And got hit with a £20 charge even though I'd booked travelling with a dog at the time.

2026-06-30 via Nuitee
H
Hansjörg couple ch
6
Für 1 Nacht ist das trotzdem OK!!
Pros:

Preis-Leistung eher knapp!! Hotel-Bar OK!!
Spez. Hotel-PP im Hof!
Wegen schlechter Note booking.com für Dinner haben wir im Nahen Indian Rest. sehr gut gegessen!! Trotzdem Bus-Touristen!!

Cons:

Morgenessen fast ein no go! Teppiche schmudelig!
Hotel absolut in die Jahre gekommen, ist renovationsbedürftig!!

2026-06-30 via Nuitee
M
Murris solo_traveller fr
5
A ne pas conseiller
Pros:

La propreté de la chambre

Cons:

La saleté des parties communes notamment des portes de communication.
La salle de bain plus refaite depuis les années 1970.
L'absence de possibilité d'ouvrir les fenêtres (vasistas au plafond).
Photos de la chambre tendancieuses qui la faisait paraître plus grande

2026-06-30 via Nuitee
S
SUSAN couple gb
4
2026-06-30 via Nuitee
K
KEITH solo_traveller au
10
Perfect for me as a solo traveller with my bicycle, everything catered for
Pros:

Staff very helpful,

Cons:

Nothing

2026-06-30 via Nuitee
H
HUGH solo_traveller gb
10
Very pleasanant stay
Pros:

I was doing a tour of Scotland and the night I spent fully satisfied my requirements

Cons:

Nothing to mention

2026-06-30 via Nuitee
J
jennifercI7433DI Couples
6
Glad it was for only one night.
Pros:

The price was reasonable. The staff were pleasant. The food we had fish and chips bar meal and breakfast were good. The room number 5 was not as advertised by booking .com 193ft square with city view. It was more like 80ft square with no window only two bird dropping covered glass panels in the ceiling. The room was ridiculously warm. Also no spoons provided for coffee only wooden stirrers.

2026-06-29 via Tripadvisor
M
Ma solo_traveller ch
6
Pros:

We were a bit worried before our stay because of the many negative reviews, but we were pleasantly surprised. Our room was clean and overall in decent condition.

Cons:

Unfortunately, there were a few things that significantly affected our experience. The tea cups in the room were heavily stained. Years of coffee and tea residue had clearly become permanent, and they should have been replaced long ago. This is not the kind of tableware that should be provided to guests.

The same issue continued at breakfast. Our table was dirty when we arrived, and the cups, plates, and cutlery were all very worn. Once again, the cups had permanent stains that could no longer be cleaned off. At some point, tableware simply needs to be replaced. It looks unhygienic and leaves a poor impression. In addition, several of the chairs in the breakfast area were badly damaged and should have been repaired or replaced.

The breakfast itself was also disappointing. The buffet consisted of little more than juice, cereal, and cold milk. We decided to have breakfast at the café across the street instead.

2026-06-29 via Nuitee