Jesmond Dene House

Hotels
9.2 (2324 reviews)
Jesmond Dene Road , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service from staff
Comfortable and cozy rooms
Excellent breakfast options
Beautifully decorated for Christmas
Convenient location
Cons:
Cleanliness issues with flies at breakfast
Low toilet issue in one room

Categories

Cleanliness
8.44
A couple of flies were seen during breakfast, indicating some issues with cleanliness.
Service
9.91
Staff were friendly, knowledgeable, and attentive, with particular praise for Abby.
Location
9.45
The hotel is in a fantastic location, ideal for festive gatherings.
Room Quality
8.9
Rooms are cozy and comfortable with good amenities, though one room had a low toilet issue.
Amenities
8.93
Plenty of amenities in the room, contributing to a comfortable stay.
Value for Money
8.89
Standard value for this hotel tier with excellent service and a great experience.
Food and Beverage
9.44
Food quality at breakfast was good, though some minor concerns with presentation.
Overall Experience
9.61
A lovely overall experience with great service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Luxurious Accommodation
Indulge in the grandeur of 40 uniquely styled bedrooms with under-floor heating, Molton Brown toiletries, and exclusive terrace options for a touch of elegance.

Award-Winning Dining
Savor seasonal cuisine crafted from local produce at our acclaimed restaurant, complemented by a bright summer terrace for a delightful dining experience.

Chic Bar and Lounge
Relax in style at our stylish bar and lounge, offering a light menu, fresh coffee, and a wide selection of wines in a sophisticated setting.

Experience luxury amidst parkland serenity at Jesmond Dene House. Book now for an unforgettable stay!

Important information:

Lunch is served Wednesday - Saturday midday - 3pm.
Afternoon Tea is served daily 1pm - 4pm Wednesday to Sunday (24hrs notice of booking required).
Our A la Carte Menu is served Wednesday – Saturday, Wednesday - Thursday 6pm – 8:30pm, Friday and Saturday 6pm - 9pm.
Our Lounge and Bar Menu is available Sunday from 6pm - 8:30pm, Monday & Tuesday from midday - 8:30pm.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2324 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
C
Connector17384936138 Friends getaway
10
Afternoon Tea
Pros:

Lovely afternoon celebrating a neighbour's 100th birthday. Little touches like a birthday card on the table and special happy birthday addition to one of the cakes. Was busy, but we had attentive service from Linda. Afternoon tea was delicious and boxes can be provided if you can't eat it all.

2026-05-30 via Tripadvisor
C
christine couple gb
10
2026-05-30 via Nuitee
S
Sally solo_traveller gb
10
2026-05-30 via Nuitee
N
Natalie solo_traveller gb
10
Beautiful and relaxing
Pros:

The hotel was stunning, the room very comfortable and the staff incredibly helpful. It was a fantastically relaxed place and the restaurants lovely. We had both an evening meal at Fern and afternoon tea while we were there. Both were fantastic!

Cons:

Nothing. It was fab.

2026-05-30 via Nuitee
T
Tracey couple gb
10
2026-05-30 via Nuitee
M
Martin couple es
10
2026-05-30 via Nuitee
M
Matthew couple gb
10
Perfect overnight break.
Pros:

Home from home. Staff fabulous. Upgraded to a garden suite. Amazing.

Cons:

Nothing.

2026-05-29 via Nuitee
R
Richard solo_traveller gb
9
A wonderful oasis of charm and beauty on the edge of Newcastle
Pros:

The setting is beautiful and it was matched by great food and service

2026-05-28 via Nuitee
H
Helen solo_traveller gb
10
A wonderfully well hidden tucked away gem of a hotel. I almost want to keep it a secret! Excellent hotel
Pros:

Everything. An excellent hotel

Cons:

Nothing

2026-05-26 via Nuitee
R
Richard solo_traveller gb
10
Pros:

Convenient location but very quiet

2026-05-26 via Nuitee
J
John couple gb
10
Very relaxing, fantastic food and service, will definitely be visiting again
Pros:

Loved everything about Jesmond Dean House

Cons:

There was nothing I disliked

2026-05-26 via Nuitee
R
Rachel couple gb
8
Lovely
Pros:

Quality and convenience

Cons:

Nothing

2026-05-26 via Nuitee
D
damianoX4173UN Family
10
Jesmond Dene House
Pros:

An absolutely excellent stay from start to finish. The venue itself is stunning, full of history and charm, with beautiful gardens that create such a calm and peaceful atmosphere. It was the perfect place to relax and unwind.
What truly made the experience special was the staff, they couldn’t do enough to help and made us feel so welcome throughout our stay. It’s one of those rare places where you instantly feel at home. We left feeling refreshed and already looking forward to returning.

2026-05-25 via Tripadvisor
D
Daniel couple gb
10
2026-05-25 via Nuitee
V
V9667XTtonys Couples
10
Absolutely recommend this hotel, we'll definitely be returning over and over.
Pros:

Booked for a one night stay for our wedding anniversary on 22nd of may, from arrival to check out we we're both blown away with the fantastic helpful professional staff, absolutely nothing was to much trouble the suite we booked had a hot tub and private garden and was so peaceful and just the place to unwind after we'd just eaten probably the best 3 course meal we've had in around 10yrs,the food in the fern restaurant was unbelievable,the staff we're amazing and paid so much attention to detail,they even brought out a special sweet for my wife with happy anniversary chocolate decoration. It's just the simple little attention to details that sets this place apart from other places around. We will 100% be returning again and again. Thank you so much to all management and staff for making our 11th anniversary just that little bit more special.

2026-05-24 via Tripadvisor
R
R9577ZPdavidt Family
10
Superb wedding venue
Pros:

Fantastic venue for a wedding this weekend, spent time in the gardens and also the main hall. Staff in both areas were excellent. Stayed overnight in the Armstrong Suite, beautiful room with a lovely bathroom. Can’t fault this hotel, will definitely be back.

2026-05-24 via Tripadvisor
G
Ginniewalker Family Seville, Province of Seville, Andalucia
10
Just excellent
Pros:

Just celebrated my daughters wedding here . What a fabulous venue . Beautiful gardens for a reception and grand hall for dinner and party . The staff especially Hannah who deserves the crown for planning a good wedding were amazing . Thankyou thank you for making the day so special . Too many special staff to mention

2026-05-24 via Tripadvisor
C
Cruiser34263063597 Family
10
Exceptional boutique stay
Pros:

We stayed in one of the beautifully appointed new hot‑tub suites and loved every moment. Wonderful food, an unbeatable sun‑soaked terrace, and an evening relaxing in the tub under the stars. Superb breakfast, polished service, and we can’t wait to return.

2026-05-24 via Tripadvisor
D
Dominique couple gb
6
Ok but not worth what we paid
Pros:

Beautiful building with lovely grounds and walks

Cons:

Our bedroom

2026-05-24 via Nuitee
E
Eduardo couple gb
10
Great food, great hotel, great location
Pros:

Very pretty, great area and easy to get to town

Cons:

Was difficult sometimes to get service at the bar but when we did, it was lovely

2026-05-24 via Nuitee