Jesmond Dene House

Hotels
9.2 (2475 reviews)
Jesmond Dene Road , Newcastle upon Tyne , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service from staff
Comfortable and cozy rooms
Excellent breakfast options
Beautifully decorated for Christmas
Convenient location
Cons:
Cleanliness issues with flies at breakfast
Low toilet issue in one room

Categories

Cleanliness
8.44
A couple of flies were seen during breakfast, indicating some issues with cleanliness.
Service
9.91
Staff were friendly, knowledgeable, and attentive, with particular praise for Abby.
Location
9.45
The hotel is in a fantastic location, ideal for festive gatherings.
Room Quality
8.9
Rooms are cozy and comfortable with good amenities, though one room had a low toilet issue.
Amenities
8.93
Plenty of amenities in the room, contributing to a comfortable stay.
Value for Money
8.89
Standard value for this hotel tier with excellent service and a great experience.
Food and Beverage
9.44
Food quality at breakfast was good, though some minor concerns with presentation.
Overall Experience
9.61
A lovely overall experience with great service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Luxurious Accommodation
Indulge in the grandeur of 40 uniquely styled bedrooms with under-floor heating, Molton Brown toiletries, and exclusive terrace options for a touch of elegance.

Award-Winning Dining
Savor seasonal cuisine crafted from local produce at our acclaimed restaurant, complemented by a bright summer terrace for a delightful dining experience.

Chic Bar and Lounge
Relax in style at our stylish bar and lounge, offering a light menu, fresh coffee, and a wide selection of wines in a sophisticated setting.

Experience luxury amidst parkland serenity at Jesmond Dene House. Book now for an unforgettable stay!

Important information:

Lunch is served Wednesday - Saturday midday - 3pm.
Afternoon Tea is served daily 1pm - 4pm Wednesday to Sunday (24hrs notice of booking required).
Our A la Carte Menu is served Wednesday – Saturday, Wednesday - Thursday 6pm – 8:30pm, Friday and Saturday 6pm - 9pm.
Our Lounge and Bar Menu is available Sunday from 6pm - 8:30pm, Monday & Tuesday from midday - 8:30pm.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

9.2
Based on 2475 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
N
Nina • solo_traveller • gb
9
Lovely thank you
Pros:

Great location & beautiful

2026-09-18 • via Nuitee
J
Jonna • couple • gb
8
To expensive for what it was, not a great sleep.
Pros:

Beautiful building and surroundings.

Cons:

Room was nice but bed was rock hard and thin pillows…
Lack of details in the room. Like bathroom bin didn’t work, there was 2 shampoos but no body wash, little things but annoying things.

2026-09-18 • via Nuitee
C
Cathy • couple • gb
10
Already booked to go back
Pros:

Setting and location Hotel staff super friendly and informative

Cons:

That we couldn’t stay longer

2026-09-18 • via Nuitee
C
Charles • solo_traveller • gb
10
Pros:

Wonderful quiet location very near to the centre of Newcastle. Staff were refreshingly polite and always willing to help.

2026-09-18 • via Nuitee
M
Mohammad • solo_traveller • eg
8
2026-09-18 • via Nuitee
S
Sinead • couple • gb
10
A lovely 2 night stay in a beautiful hotel
Pros:

It is a beautiful old building with modern bedrooms and facilities. It is on the edge of a forest park with lovely walks and views, but also a short walk to Jesmond shops and restaurants.

Cons:

Nothing

2026-09-15 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-09-10 • via Nuitee
P
PepeCalle • extended_group • es
10
An amazing charming hotel in Jesmond / Newcastle
Pros:

Super charming hotel in Jesmon. Although it is an old house next to an big park, so lots of green around. The renovation of the hotel has been done extremely well and the rooms are modern and in style and very commfortable. Bathrooms are also new. Location is great, less than 10' from the city center that you can reach by the underground.
I stayed there to be close to Freeman Hospital *walking distance, where i had to work for a couple of days.
Breakfast is really nice and service at reception and restaurant are impecable. All 10 !!!

Cons:

nothing to add.

2026-09-10 • via Nuitee
J
Janet • solo_traveller • ch
9
2026-09-10 • via Nuitee
S
Ste Devo • solo_traveller • gb
8
Pros:

A beautiful old house

Cons:

Very expensive

2026-09-09 • via Nuitee
S
Steve • couple • gb
9
Got off to a poor start and initial thoughts were 0/10. However other aspects improved our stay
Pros:

The room was roomy, light and comfortable. Dinner menu was exceptional with choice and quality and the breakfast on offer was extremely varied.

Cons:

My wife is disabled and upon arrival there were no parking spaces available due to a large function. Even the disabled parking was taken up selfishly and there was no organisation to prevent it.

2026-09-09 • via Nuitee
K
Kwan Yee • couple • gb
2
2026-09-08 • via Nuitee
A
Angela • solo_traveller • gb
10
Pros:

The hotel was gorgeous & the staff were all very friendly.

Cons:

Not much choice of food for vegetarians.

2026-09-08 • via Nuitee
W
William • couple • gb
10
Great
Pros:

Great

Cons:

Everything

2026-09-07 • via Nuitee
P
Philip • solo_traveller • gb
10
Calm tranquil haven whilst on work visit to Newcastle
Pros:

Lovely hotel close to centre of Newcastle, very caring staff and good choice of evening meal at restaurant.

Cons:

All good no negative points

2026-09-06 • via Nuitee
A
Ariana • solo_traveller • hr
10
Pros:

Location

2026-09-04 • via Nuitee
A
ann marie • solo_traveller • ie
10
2026-09-03 • via Nuitee
W
W&A • solo_traveller • gb
10
Excellent hotel in a beautiful location
Pros:

Everything, what a beautiful hotel. The room was superb and immaculate. The food in the restaurant was delicious and the staff were lovely too. We couldn't have had a better start to our honeymoon 😍

Cons:

Nothing, it was perfect

2026-09-03 • via Nuitee
J
Jill • extended_group • gb
5
Good, but not perfect
Pros:

We enjoyed our stay at Jesmond Dene House, which has lovely rooms, comfortable beds and we enjoyed an excellent breakfast served by friendly staff.

However, several small details fell short of what we would expect from a 4-star hotel.

We booked 2 rooms. The first room (35) smelled strongly of stale cigarette smoke, although reception moved us promptly (to 36).

The doors did not double-lock from the inside, which did not feel particularly secure. In the 2nd room (42) there were no USB charging ports, and the bathroom bin had not been emptied on arrival.

Other minor issues in room 36 included a very low shower, frayed towels and supplies that needed replenishing (tissues & loo roll). The breakfast charge could also have been explained more clearly as we were surprised that the £46.20 breakfast charge on check-out included service, when breakfast was advertised as £21.

Despite these shortcomings, we enjoyed our stay and would return for the location and easy parking.

Cons:

As above ^

2026-09-03 • via Nuitee
A
Audrey • couple • gb
10
2026-09-02 • via Nuitee