Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.55
Several reviews mentioned that cleanliness was lacking, with complaints about dirty rooms.
Service
8.85
Friendly staff mentioned in multiple reviews, contributing positively.
Location
8.55
Good accessibility to the beach and nearby cities noted across different reviews.
Room Quality
7.85
Some complaints regarding noise and issues with room features.
Amenities
8.25
Pool area, transport facilities, and restaurant services were generally appreciated.
Value for Money
8.05
Recognized as good value, particularly for access to transportation and meals.
Food and Beverage
8.05
Breakfast and dinner quality had mixed reviews but overall satisfactory meals were noted.
Overall Experience
8.45
Overall experience reflected positive sentiments despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:39

Property Description

Luxurious Accommodation with Stunning Views

Unwind by the Pool and Beach
Enjoy the outdoor pool with a pool-side bar and ample sun-bathing space. Just 300 meters from the sandy beach, Castro Hotel offers the perfect blend of relaxation and seaside fun.

Delightful Dining Options
Indulge in Greek and International cuisine at Maxim restaurant, complemented by refreshing drinks and cocktails by the pool-side. A culinary experience that will leave your taste buds wanting more.

Convenient Location and Amenities
With free WiFi throughout, private balconies, and essential room amenities, Castro Hotel ensures a comfortable stay. Only 5 km from Heraklion city centre and in close proximity to bars and restaurants, your stay promises both convenience and leisure.

Book now and experience the perfect getaway at Castro Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sat, Apr 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.2
Based on 319 reviews
Cleanliness: 7.55
Service: 8.85
Location: 8.55
Room Quality: 7.85
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.45
M
Meva • family_with_children • de
9
2026-09-19 • via Nuitee
R
Robert • solo_traveller • pl
6
Pros:

Blisko do morza i centrum. Na plus obsługa w recepcji. Dobra relacja ceny do jakości.

Cons:

Bardzo zimna woda w basenie.
Mało urozmaicone śniadania, mały wybór owoców. Aneksem kuchennym w którym był ekspres, czajniki i toster ale brakowało naczyń !! W pokoju czterosobowym były tylko dwa plastikowe kubki oraz kilka noży obiadowych i łyżek. śniadania były do godz 10, Pani z obsługi zabierała jedzenie przed wyznaczona godziną. Przy śniadaniu brakowało łyżeczek.

2026-09-18 • via Nuitee
E
Elina • couple • pl
10
2026-09-18 • via Nuitee
K
Kateryna • family_with_children • ua
8
В целом всё нормально. Пляж недалеко, очень хорошие сотрудники, рядом остановка, продуктовый магазинчик. Расположения от
Pros:

Отличный дружелюбный персонал. Приятная компактная территория, отлично работал кондиционер.

Cons:

Мягко говоря очень слабый интернет. И в санузле слив душа был как-то не очень. Может с номером не повезло 🤔

2026-09-18 • via Nuitee
A
Aida • solo_traveller • fr
8
2026-09-16 • via Nuitee
M
michele • solo_traveller • it
8
2026-09-16 • via Nuitee
Y
Yevhenii • couple • ua
10
2026-09-15 • via Nuitee
C
Cristian • solo_traveller • gb
10
2026-09-15 • via Nuitee
S
Samira • couple • de
7
Good but could be better.
Pros:

The pool was great it was big and had many sunbeds. The hotel location was really good; it was close to the beach (10 minutes walk). The bus stop was just in front of the hotel. The staff was good. There was a billiard table, which we enjoyed playing. The lift/elevator was a really nice feature. There was AC, which helped us specifically during the night.

Cons:

The breakfast was good, with more fruit, but it could have more pastries and warm options. Also, the cutlery and cups could be cleaner, and they could use glass instead of plastic cups. The bathroom could be cleaner and renovated. The price for each night was okay, but I expected a better bedroom for this price.

2026-09-15 • via Nuitee
V
Viktoriia • couple • no
10
🔥🤘
Pros:

🥰

Cons:

🤗

2026-09-14 • via Nuitee
L
Lenn • couple • be
10
Zeker voor herhaling vatbaat!
Pros:

De vriendelijkheid en behulpzaamheid van het personeel. We konden al onze vragen stellen en werden goed geholpen met het regelen van ons bezoek aan de samaria kloof.
Daarnaast zijn we ook heel tevreden over de netheid van de kamers en het hotel algemeen.

Cons:

Het enige wat ons een beetje tegenviel was de temperatuur van het water van het zwembad. Dit mocht iets warmer zijn.

2026-09-11 • via Nuitee
B
Barbara • couple • fr
7
Emplacement idéal
Pros:

L’emplacement de l’hôtel
Le restaurant bon mais surtout leur cocktail
Fait de fruit frais découpé à la minute
À un tarif très correct
Il y a la ligne 1 de bus qui va jusqu’à l’aéroport
Arrêt devant l’hôtel
Proche de supérette
5 min à pied de la plage

Cons:

Le bruit de la ville
Les conversations du restaurant le soir si votre chambre donne sur celui ci

2026-09-09 • via Nuitee
M
Margaret • solo_traveller • gb
9
2026-09-08 • via Nuitee
Γεωργιος Κουταλας • family_with_children • gr
9
2026-09-05 • via Nuitee
L
Lala • solo_traveller • il
7
2026-09-05 • via Nuitee
A
Adriana • couple • fr
9
2026-09-03 • via Nuitee
I
Iryna • couple • ua
9
Чудовий готель, рекомендую!
Pros:

Ми чудово провели час у відпустці в цьому готелі. Персонал на рецепції і офіціанти в ресторані були дуже привітні. Номер просторий і чистий, ліжко зручне. Гарно вкомплектований номер з усім необхідним. Хороший сніданок - шведська лінія, вечеря напівпансіон по спеціальному меню в ресторані внизу, комплексна і смачна. 5-10 хв до пляжу пішки.

Cons:

Тюбика з гелем для душу не вистачило на весь час перебування і його не оновлювали. А також напередодні екскурсії нам сказали що зранку ми можемо взяти в ресторані «cold breakfast» з собою після 6 ранку, а коли ми прийшли і там була розкладена їжа якась жінка з кухні почала казати що ми не маємо права цього робити, хоча на рецепції за день до того нам чітко повідомили що ми можемо взяти з собою те, що там буде представлено.

2026-09-02 • via Nuitee
I
ILKAY • couple • it
3
2026-08-29 • via Nuitee
V
Vitulano • couple • it
8
2026-08-27 • via Nuitee
A
andrea • couple • it
9
Pros:

Piscina bella e camera bella anche se piccola. 10 minuti dalla spiaggia

Cons:

Menu poco vario e cabina doccia molto piccola e aperta.

2026-08-25 • via Nuitee