Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.55
Several reviews mentioned that cleanliness was lacking, with complaints about dirty rooms.
Service
8.85
Friendly staff mentioned in multiple reviews, contributing positively.
Location
8.55
Good accessibility to the beach and nearby cities noted across different reviews.
Room Quality
7.85
Some complaints regarding noise and issues with room features.
Amenities
8.25
Pool area, transport facilities, and restaurant services were generally appreciated.
Value for Money
8.05
Recognized as good value, particularly for access to transportation and meals.
Food and Beverage
8.05
Breakfast and dinner quality had mixed reviews but overall satisfactory meals were noted.
Overall Experience
8.45
Overall experience reflected positive sentiments despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:39

Property Description

Luxurious Accommodation with Stunning Views

Unwind by the Pool and Beach
Enjoy the outdoor pool with a pool-side bar and ample sun-bathing space. Just 300 meters from the sandy beach, Castro Hotel offers the perfect blend of relaxation and seaside fun.

Delightful Dining Options
Indulge in Greek and International cuisine at Maxim restaurant, complemented by refreshing drinks and cocktails by the pool-side. A culinary experience that will leave your taste buds wanting more.

Convenient Location and Amenities
With free WiFi throughout, private balconies, and essential room amenities, Castro Hotel ensures a comfortable stay. Only 5 km from Heraklion city centre and in close proximity to bars and restaurants, your stay promises both convenience and leisure.

Book now and experience the perfect getaway at Castro Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sat, Apr 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.2
Based on 306 reviews
Cleanliness: 7.55
Service: 8.85
Location: 8.55
Room Quality: 7.85
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.45
I
ILKAY • couple • it
3
2026-08-29 • via Nuitee
V
Vitulano • couple • it
8
2026-08-27 • via Nuitee
A
andrea • couple • it
9
Pros:

Piscina bella e camera bella anche se piccola. 10 minuti dalla spiaggia

Cons:

Menu poco vario e cabina doccia molto piccola e aperta.

2026-08-25 • via Nuitee
S
Sylvain • couple • fr
9
2026-08-25 • via Nuitee
P
Pierre • extended_group • fr
7
Globalement hôtel un peu sur côté par rapport au prix demandé
Pros:

La piscine ombragée, le petit déjeuner

Cons:

Salle de bain et chambre trop petite, la Clim qui nous arrive dessus en dormant, le rapport qualité prix, l’emplacement et la plage pas top

2026-08-24 • via Nuitee
K
Keven • extended_group • us
8
For our budget and location requirements this more then checked the box.
Pros:

Staff, restaurant table service and menu were very nice/good. Rooms, dining and pool areas well maintained and clean.

Cons:

The room was very small so luggage management was an issue. The shower was open so the small bathroom floor was totally wet after each shower. Breakfast was very basic but fresh and suitable.

2026-08-24 • via Nuitee
Z
Zoltánné Kovács • couple • de
10
Cons:

There was no trash can in the room .

2026-08-23 • via Nuitee
B
Boycheva • solo_traveller • bg
10
2026-08-21 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-08-18 • via Nuitee
S
Stelios • family_with_children • gb
10
2026-08-17 • via Nuitee
G
Ghise • family_with_children • gr
8
2026-08-16 • via Nuitee
G
Ghise • extended_group • gr
8
2026-08-16 • via Nuitee
M
Michal • family_with_children • il
4
decent room. no air condition in the living room.
Pros:

the room was clean and decent. the staff was nice and friendly.
breakfast was ok.

Cons:

the problem was there was no air-conditioning in the living room. the bedroom had an air conditioner but it didnt cool off the whole appartement and it was impossible to close the bedroom door for privacy. seems like a hotel serving youth and not really suitable for families.

2026-08-16 • via Nuitee
T
Thomas • extended_group • fr
7
2026-08-11 • via Nuitee
E
Emmanuel • family_with_children • fr
8
Pros:

Les chambres
Le bar au bord de la piscine
Le resto Maxim

Cons:

La fermeture de la piscine a 19h (trop tôt)
La fermeture du bar de la piscine a 18h!! Beaucoup trop tôt

2026-08-10 • via Nuitee
C
Costache • couple • ro
9
2026-08-05 • via Nuitee
D
Dorota • extended_group • pl
8
2026-08-04 • via Nuitee
T
Théo • solo_traveller • fr
10
2026-08-02 • via Nuitee
J
Julia • solo_traveller • us
8
Very Good for the Price!
Pros:

Breakfast was quite excellent. The beds and room were comfortable if a bit old fashioned.

Cons:

Parking area was narrow- I had a small car so it was manageable. The walls carry sound- one of the neighbors was having a loud fight and could be clearly heard.

2026-08-02 • via Nuitee
I
Izabela • couple • pl
6
2026-07-25 • via Nuitee