Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.55
Several reviews mentioned that cleanliness was lacking, with complaints about dirty rooms.
Service
8.85
Friendly staff mentioned in multiple reviews, contributing positively.
Location
8.55
Good accessibility to the beach and nearby cities noted across different reviews.
Room Quality
7.85
Some complaints regarding noise and issues with room features.
Amenities
8.25
Pool area, transport facilities, and restaurant services were generally appreciated.
Value for Money
8.05
Recognized as good value, particularly for access to transportation and meals.
Food and Beverage
8.05
Breakfast and dinner quality had mixed reviews but overall satisfactory meals were noted.
Overall Experience
8.45
Overall experience reflected positive sentiments despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:39

Property Description

Luxurious Accommodation with Stunning Views

Unwind by the Pool and Beach
Enjoy the outdoor pool with a pool-side bar and ample sun-bathing space. Just 300 meters from the sandy beach, Castro Hotel offers the perfect blend of relaxation and seaside fun.

Delightful Dining Options
Indulge in Greek and International cuisine at Maxim restaurant, complemented by refreshing drinks and cocktails by the pool-side. A culinary experience that will leave your taste buds wanting more.

Convenient Location and Amenities
With free WiFi throughout, private balconies, and essential room amenities, Castro Hotel ensures a comfortable stay. Only 5 km from Heraklion city centre and in close proximity to bars and restaurants, your stay promises both convenience and leisure.

Book now and experience the perfect getaway at Castro Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sat, Apr 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 271 reviews
Cleanliness: 7.55
Service: 8.85
Location: 8.55
Room Quality: 7.85
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.45
M
Milla • couple • fi
10
Viiden tähden suositus
Pros:

Kaunis hotelli alueineen ja mielettömän ihana henkilökunta! Kaikki todella ystävällisiä ja avuliaita. Hotelli siisti ja sijainti täydellinen. Lyhyt kävelymatka merelle sekä hotellin edestä lähti suora bussiyhteys keskustaan ja lentoasemalle.
Hotellin ravintolassa ehdottomasti koko reissumme parhaat ruuat.
Hyvä aamiainen myös joka sisältyi hintaan.
Allasalue siisti, paljon aurinkotuoleja ja allasvesi todella puhdasta.

Cons:

Pidimme ihan kaikesta.

2026-06-12 • via Nuitee
A
Asta • solo_traveller • lt
10
Pros:

We would like sincerely thank Castro hotel for another wonderful stay. Upon arrival, we received the room upgrade — we were truly pleasantly surprised and very grateful.
The hotel is very clean, cozy, and quiet. This is not our first time coming back here, because this place has a truly special atmosphere. The staff is amazing — friendly, warm, and helpful, simply a refreshment for the soul.
“Maxim Restaurant” — 10/10. Even though we had tried other places before, during this stay we wanted to eat only here. The food is delicious, the portions are generous, the prices are friendly, and the atmosphere is simply wonderful.
A perfect place to escape from big city chaos and noise. The sea is only a few minutes away on foot.
A big thanks to the owner and staff for the lovely farewell gift. We wish the entire wonderful team the greatest success ❤️
100% recommended 👌

Cons:

Nothing 🥰

2026-06-07 • via Nuitee
T
TechnoControl • solo_traveller • gr
9
2026-06-05 • via Nuitee
A
Abdel • solo_traveller • fr
7
Pros:

Propreté

Cons:

Le petit déjeuné

2026-05-27 • via Nuitee
M
maya • solo_traveller • il
10
Pros:

מקום נהדר

Cons:

אין

2026-05-24 • via Nuitee
R
RIKO • solo_traveller • jp
8
バカンスには快適なホテル
Pros:

☆スタッフがとても感じよくて親切、色々観光や体験の事など相談に乗ってくださった。
☆レストランのメニューが多彩、飽きずに毎晩通った。
☆空港や市内中心からパス1本、バス停はホテルの前
☆内装新しく、清潔

Cons:

☆ イラクリオンから少し離れている、
☆ちょっと？と思ったのが部屋にある金庫使用の場合は1日2ユーロと書かれていた。

2026-05-24 • via Nuitee
T
TechnoControl • solo_traveller • gr
9
Pros:

I was there for job ok and is clean comfortable

Cons:

In the shower no external glass to prevent splashing the water in the wc area

2026-05-19 • via Nuitee
V
Valentin • solo_traveller • fr
6
2026-05-15 • via Nuitee
J
James • couple • gb
8
2026-01-19 • via Nuitee
I
Iurii • family_with_children • pl
9
2026-01-19 • via Nuitee
A
Anthony • family_with_children • fr
9
2026-01-19 • via Nuitee
M
Maryline • extended_group • fr
8
Pros:

hôtel pas très loin de l 'aéroport et pas très loin de Héraklion, le restaurant était très bon , certainement le meilleur du quartier . Accueil du staff correct

Cons:

le parking est un plus lorsque l 'on a une voiture

2026-01-19 • via Nuitee
S
SANDRINE • extended_group • fr
8
Très bon séjour
Pros:

Tout était très bien petit déjeuner, dîner, chambre, climatisation sa c est super!!! personnels...etc..

Cons:

Salle de douche petite mais bon on ne vit pas dedans c est un tout petit détail..et dommage qu il n y ai pas de machine à laver dans l hotel .

2026-01-19 • via Nuitee
J
Julia • couple • fi
6
2026-01-19 • via Nuitee
αντώνης • solo_traveller • gr
10
2026-01-19 • via Nuitee
Y
Yona • family_with_children • il
10
2025-11-17 • via Nuitee
F
frederic_ • couple • gr
9
2025-10-31 • via Nuitee
A
AMELIE • couple • ch
8
Pros:

Freundlicher Empfang bis spät in die Nacht
Leckeres Frühstück

2025-10-16 • via Nuitee
A
Arnou • couple • fr
9
2025-10-15 • via Nuitee
C
Carmen • solo_traveller • ro
7
2025-10-12 • via Nuitee